Insurer profile
Europ Assistance Luxembourg S.A.
Europ Assistance Luxembourg is the Luxembourg branch of Europ Assistance S.A., a French insurer and global leader in assistance and travel insurance, part of the Generali Group. It offers travel, cancellation, vehicle breakdown assistance and home assistance products exclusively to Luxembourg residents.
Source- Legal entity
- Europ Assistance Luxembourg S.A.
- Headquarters
- Leudelange, Luxembourg
- Parent group
- Europ Assistance S.A. (Generali Group)
- Regulator
- Commissariat aux Assurances (CAA)
- Phone
- +352 43 74 40
- eal@europ-assistance.lu
- Founded
- 1963
- Last verified
- Jun 2, 2026
Products from Europ Assistance Luxembourg S.A.
travel
Annual Travel Insurance
Annual multi-trip travel insurance covering all trips throughout the year, including medical repatriation, vehicle breakdown assistance from 10 km from home, and optional trip cancellation cover.
travel
Temporary Travel Insurance
Single-trip travel insurance for stays of 1 to 45 consecutive days abroad, covering medical assistance, repatriation, and optional trip cancellation.
travel
Temporary Snow Travel Insurance
Short-term travel insurance tailored for ski and winter sports trips, including medical assistance, vehicle breakdown cover, and optional cancellation.
travel
No Go – Trip Cancellation Insurance
Standalone trip cancellation and modification insurance, reimbursing prepaid travel costs if the insured cannot depart for a covered reason.
motor
Annual Travel Insurance with Vehicle Assistance
Annual travel insurance that additionally covers vehicle breakdown assistance (roadside and towing) from 10 km of the insured's home, for use in Luxembourg and abroad.
property
Home Assistance (House Assist)
24/7 home emergency assistance covering urgent repairs, breakdowns of heating systems, and other domestic emergencies at the insured's residence.
Regulatory updates
Europ Assistance Luxembourg S.A. (trade register B133070) is listed as a licensed insurance undertaking on the CAA (Commissariat aux Assurances) operator registry. The CAA, Luxembourg's insurance supervisory authority, is a member of EIOPA and monitors compliance with insurance sector regulations. No specific recent enforcement actions against Europ Assistance Luxembourg were found in public CAA communications as of June 2026.
Reputation and reviews
Trustpilot
2.9
No Trustpilot profile specifically for europ-assistance.lu was found. The score of 2.9/5 is sourced from a third-party review aggregator (hellosafe.be) referencing the Europ Assistance Belgium Trustpilot page (www.europ-assistance.be), which serves Luxembourg customers via the Belgian branch of Europ Assistance S.A.