Towarzystwo Ubezpieczeń i Reasekuracji WARTA S.A.
Warta
Warta is a motor casco insurance for the Poland market with online purchase and 24/7 assistance.
Direct payment
Cashless repair settlement available through WARTA's network of recommended workshops (ASO and independent). In Komfort tier, repairs exclusively in ASO using original manufacturer parts. In Standard tier, choice of ASO or independent network. Payment made directly to the workshop based on VAT invoices agreed with WARTA in advance. Alternatively, indemnity can be settled by cost estimate without invoices.
Geographic scope
Poland and wider Europe
Poland and all European countries (Russia and Turkey in their European parts), Morocco, Tunisia and Israel. Losses arising in Georgia are excluded.
Unique selling points
- All-risks coverage formula — both Standard and Komfort tiers cover every peril not explicitly excluded, providing broader protection than named-peril policies.
- Autocasco Komfort guarantees a fixed sum insured (GSU) throughout the policy, with optional 3-year lock at invoice value for brand-new cars — compensation never reduced by depreciation.
- Komfort tier includes free repairs using original manufacturer parts in Authorised Service Stations (ASO), with zero deductibles and zero own-contributions regardless of driver profile.
- Wide territorial coverage across Europe including Russia and Turkey (European parts), Morocco, Tunisia and Israel — broader than most Polish market competitors.
- Warta ranks first for motor claims quality in Poland according to the Financial Ombudsman's 2025 report, reflecting industry-recognised claims handling standards.
Coverage limits
Own damage
100% of insured sum
Only in Standard, Komfort
Covers repair costs for damage to the insured vehicle caused by any event not explicitly excluded (all-risks formula). In Standard tier, indemnity may be subject to a depreciation table applied to replaced parts (0–60% reduction depending on vehicle age), unless the depreciation waiver option is purchased. In Komfort tier, no depreciation deductions are applied and original manufacturer parts are used. Partial loss: indemnity based on VAT invoices from the repair workshop. Total loss threshold: >70% of sum insured (Komfort) or >70% of vehicle value immediately before loss (Standard). Maximum indemnity equals the sum insured.
Total loss
100% of insured sum
Only in Standard, Komfort
A loss is classified as total when repair costs exceed 70% of the sum insured (Komfort) or 70% of the vehicle value immediately before the loss (Standard). Indemnity equals the difference between the sum insured (Komfort) or vehicle value before loss (Standard) and the salvage value. In Komfort, the guaranteed sum of insurance (GSU) remains constant throughout the policy and does not decrease after claim payments (except total loss where coverage ends). In Standard, the sum insured decreases after each claim unless the non-reduction option is purchased.
Partial loss
100% of insured sum
Only in Standard, Komfort
Covers repair costs for damage below the total-loss threshold. In Standard, indemnity is determined based on VAT invoices or, absent invoices, by WARTA's cost estimate using a labour rate of PLN 91/h and parts prices adjusted by a 0.6 coefficient. Depreciation deductions apply per vehicle age unless waived. In Komfort, indemnity is based on VAT invoices using ASO labour rates and original parts without depreciation deductions.
Theft and robbery
100% of insured sum
Only in Standard, Komfort
Covers theft (including break-in and robbery as defined in the Polish Penal Code art. 278, 279, 280) of the vehicle in whole or in part. Does not cover misappropriation (art. 284 KK). In Standard, mopeds (motorowery) are excluded from theft coverage. Motorcycles are covered for theft under both tiers. Indemnity in Komfort equals the sum insured; in Standard equals the vehicle value at the time of loss. Exclusions: keys left unattended in the vehicle; vehicle not secured by its factory anti-theft system (except robbery).
Glass damage
Covered
Only in Standard, Komfort
Damage to vehicle glass is covered under the all-risks formula as own damage, as glass damage is not listed among policy exclusions. WARTA organises cashless repair or replacement of damaged vehicle glass through its partner repair network. In Komfort, repairs use ASO workshops; in Standard, the insured may choose ASO or independent workshops.
Natural perils
Covered
Only in Standard, Komfort
Covered under the all-risks formula. Natural events (storms, hail, floods, fire, etc.) are not listed in the policy exclusions. Normal atmospheric conditions causing wear or corrosion are excluded (§4 ACS/ACK). Coverage applies up to the sum insured.
Vandalism
Covered
Only in Standard, Komfort
Covered under the all-risks formula as damage caused by third parties. Vandalism is not explicitly excluded in the policy. Coverage applies up to the sum insured. Damage caused intentionally by the insured or household members is excluded.
Roadside assistance
Optional
Only in Standard (optional), Komfort (included – Złoty variant)
Roadside assistance (Warta Moje Auto – Assistance) is available as an optional add-on to Autocasco Standard in variants: Standard, Złoty, Złoty+, Platynowy and Podróżnik 15. In Autocasco Komfort, the Złoty variant of Assistance is included at no extra cost. Specific terms and scope are defined in separate Assistance conditions.
Replacement vehicle
Excluded
A replacement vehicle is not explicitly provided as a standalone coverage benefit in the Autocasco Standard or Komfort policy terms. May be available as part of the Assistance add-on service under separate conditions.
Driver accident insurance
No limit stated
Driver personal accident insurance is not part of the Autocasco Standard or Komfort product. It is not mentioned in the OWU ACS (C6203) or OWU ACK (C6213). May be purchased as a separate product.
Key conditions
Driver age and experience limit
The policy applies a concept of 'person with increased insurance risk' (osoba o zwiększonym ryzyku ubezpieczeniowym) – any driver other than the vehicle Owner or User who meets WARTA's criteria regarding age and/or period of holding a driving licence as specified in the insurance application. In Autocasco Standard, a 10% own-contribution (deductible) applies to claims where such a person was driving at the time of the event, unless this deductible has been waived by additional premium under §8 ACS. In Autocasco Komfort, no deductible applies regardless of driver age or experience.
Repair network requirements
Repairs must be carried out in Poland unless WARTA or its foreign representative consents to repairs abroad, or the cost does not exceed EUR 1,500 (in which case essential repairs for safe continuation of travel may proceed without prior consent). In Autocasco Standard, the insured may choose between WARTA's recommended Authorised Service Stations (ASO) or independent recommended workshops. In Autocasco Komfort, repairs are covered at ASO rates using original manufacturer parts without depreciation deductions. If repairs are performed outside the recommended network, specific conditions apply regarding cost estimate approval, use of new original parts, and post-repair inspection.
Territorial scope
Coverage applies in Poland and all other European countries (Russia and Turkey in their European parts only), as well as Morocco, Tunisia and Israel. Claims arising in Georgia are explicitly excluded from coverage. Repairs abroad exceeding EUR 1,500 require prior consent from WARTA or its foreign representative.
Anti-theft requirements
For theft losses to be covered, the vehicle must be secured by its factory anti-theft protection at the time of theft (this requirement does not apply to robbery). Claims are excluded if: (1) the vehicle was not secured in accordance with its construction (excluding robbery); (2) keys, cards or other opening/starting devices were left unattended in the vehicle or in a place accessible to unauthorised persons; (3) the perpetrator obtained keys or opening devices with the knowledge of the insured or authorised users. All anti-theft devices declared in the insurance application must be handed over to WARTA when filing a theft claim.
Claim notification deadline
For non-theft damage: the insured must notify WARTA no later than 7 days from the occurrence of the damage by contacting WARTA's Customer Service Centre (COK). For theft: police must be notified no later than 12 hours from becoming aware of the theft, and WARTA must be notified no later than the next business day from becoming aware of the theft. In case of damage abroad, no repairs (except essential safety repairs up to EUR 1,500) may be carried out without WARTA's prior consent.
Deductible rules
Autocasco Standard: a 10% own-contribution (deductible) applies to claims arising when the driver at the time of the event is a 'person with increased insurance risk' (as defined in the policy). This deductible can be waived for an additional premium under §8 ACS. Additionally, depreciation deductions are applied to replacement parts based on vehicle age (0% for vehicles up to 1 year old, up to 60% for vehicles over 10 years), unless the depreciation waiver option is purchased. For certain vehicle types/brands, WARTA may also introduce a theft deductible (specified in the policy document). Autocasco Komfort: no deductibles, no depreciation deductions, and no own-contributions apply under any circumstances.
Where to buy
Documents
General Terms and Conditions – Autocasco Standard (ACS) C6203, effective 1 February 2024
Terms & conditions
General Terms and Conditions – Autocasco Komfort (ACK) C6213, effective 1 February 2024
Terms & conditions
IPID – Autocasco Standard (ACS) C6202, valid until 31 January 2024 (archived)
IPID
Policy specifics
Assistance services
Roadside assistance including towing, on-site repairs, and other emergency support services
SourceBroken glass repair
Organization of repair or replacement of damaged vehicle glass with cash-free service network
SourceVehicle equipment coverage
Coverage of vehicle equipment installed at the time of policy inception
SourceGuaranteed sum of insurance option
Optional feature maintaining constant insurance sum equal to contract inception value regardless of vehicle depreciation or claims
SourceAnti-theft device requirement
Vehicle must be equipped with functioning anti-theft security system to be covered for theft losses
SourcePolish vehicle registration
Vehicle must be registered in Poland; coverage does not apply to vehicles registered abroad
SourceRepair network selection
AC Standard allows choice between repairs in Authorized Service Stations (ASO) or independent repair networks; AC Komfort covers repairs only in ASO
SourceDepreciation (wear and tear) treatment
AC Standard may apply depreciation deductions to repair costs based on component wear; AC Komfort does not apply depreciation deductions
SourceAll Risks coverage formula
Both AC Standard and AC Komfort operate under 'All Risks' formula covering all events not explicitly excluded in the policy
SourceMotorcycle theft exclusion
Motorcycles and motor scooters are not covered for theft losses under AC insurance
SourceGeographic coverage scope
Insurance covers claims on territory of Poland and other European countries (including European parts of Russia and Turkey), plus Morocco, Tunisia, and Israel
SourceMoped theft exclusion
Mopeds (motorowery) are excluded from theft coverage under Autocasco Standard (§3 ust. 4 ACS C6203). Motorcycles (motocykle) are covered for theft under both Standard and Komfort tiers. Note: the 2022 version of Autocasco Standard (C6202) also excluded mopeds; the Komfort OWU (C6213) does not list a moped theft exclusion explicitly but does not cover mopeds under its scope as the product targets cars and motorcycles up to 6 years old.
Source