Insurer profile

Generali Seguros, S.A.

Generali Seguros, S.A. · Portugal

Founded 1871Lisbon, PortugalLast verified Sep 27, 2026

Overview

Generali Seguros, S.A. operates in Portugal under the Generali Tranquilidade brand, registered with the ASF under number 1197 and authorised to sell both life and non-life products. Founded in Porto in 1871, it was acquired by the Generali Group in 2020 and rebranded from Tranquilidade to Generali Tranquilidade in 2024. It is the second largest insurer in the Portuguese market, protecting more than 2 million customers through a distribution network of more than 2,500 points of sale.

Source

26

Products in this market

3

Offer pages

Company details

Parent group
Assicurazioni Generali S.p.A.
Regulator
Insurance and Pension Funds Supervisory Authority (ASF – Autoridade de Supervisão de Seguros e Fundos de Pensões)
Phone
+351 211 520 310
Official website

Products from Generali Seguros, S.A.

Regulatory updates

Generali Seguros, S.A. is registered with the ASF under number 1197. During 2026 the ASF approved several regulatory instruments affecting all Portuguese insurers, including Norma Regulamentar n.º 2/2026-R (16 April), which amended the General Conditions of the compulsory motor liability policy, and quarterly Normas Regulamentares (n.º 1/2026-R and n.º 5/2026-R) updating capital indexation for fire and natural-hazard property policies. The ASF's 2025 Market Conduct Report highlighted a 15% rise in consumer information requests, and market-wide direct insurance production in Portugal grew 18.1% year-on-year in Q2 2026, with Motor and Fire branches up over 10%. In June 2026, the ASF registered updates to Generali Seguros' executive management committee members responsible for key functions.

Reputation and reviews

Facebook

16,612 likes

Trustpilot

1.3

155 reviews

Trustpilot profile is listed under the legacy domain tranquilidade.pt, addressed at Avenida da Liberdade 242, 1250-149, Lisboa, Portugal. A separate, smaller profile also exists at trustpilot.com/review/www.generalitranquilidade.pt.

Offer pages

Casco (own-damage car insurance)

casco (own-damage car insurance) from Generali Tranquilidade for the Portugal market, with 24/7 assistance.

Last verified Sep 2, 2026

Motor third-party liability

motor third-party liability insurance from Generali Tranquilidade for the Portugal market, with online purchase and 24/7 assistance.

Last verified Aug 26, 2026

Travel insurance

travel insurance from Generali Tranquilidade for the Portugal market, with 24/7 assistance.

Last verified Aug 27, 2026