Insurer profile

Generali Seguros, S.A.

Generali Seguros, S.A. operates in Portugal under the Generali Tranquilidade brand. Founded in Porto in 1871 as Companhia de Seguros Tranquilidade Portuense, it was acquired by Generali Group in 2020 and rebranded as Generali Tranquilidade in 2024. It is the second largest non-life insurer in Portugal, protecting over 2 million customers through a distribution network of more than 2,500 points of sale.

Source
Legal entity
Generali Seguros, S.A.
Headquarters
Lisbon, Portugal
Parent group
Assicurazioni Generali S.p.A.
Regulator
Insurance and Pension Funds Supervisory Authority (ASF – Autoridade de Supervisão de Seguros e Fundos de Pensões)
Phone
+351 211 520 310
Email
clientes@tranquilidade.pt
Last verified
May 2, 2026
Official website

Products from Generali Seguros, S.A.

motor

Car Insurance

Comprehensive car insurance covering mandatory third-party liability, optional own damage, roadside assistance, and coverage for electric vehicles.

motor

Motorcycle Insurance

Motorcycle insurance covering third-party liability, optional own damage, rider and passenger protection, and roadside assistance.

motor

Classic Vehicle Insurance

Insurance for classic cars and motorcycles, covering mandatory liability, optional theft protection, and roadside assistance.

motor

Corporate Car Insurance

Vehicle fleet insurance for businesses covering mandatory liability, optional own damage, and extended coverages for company cars.

property

Home Multi-Risk Insurance

Multi-risk home insurance protecting against fire, natural phenomena, theft, and offering home assistance for repairs and utilities.

property

Business Multi-Risk Insurance

Multi-risk insurance for businesses protecting premises, goods, equipment, employees, and third-party liability across various sectors.

property

Condominium Multi-Risk Insurance

Multi-risk insurance for condominiums with four coverage options adapted to all types of condominium buildings.

health

Individual Health Insurance

Health insurance using the AdvanceCare network, covering consultations, exams, hospitalisation, mental health, and reimbursement of medicines and prostheses.

health

Health Insurance for Over 55s

Health insurance plan specifically designed for customers aged 55 and over, offering flexible coverage options.

health

Corporate Health Insurance

Group health insurance solutions for companies, providing employees with access to healthcare services via the AdvanceCare network.

life

Life Insurance (Risk)

Modular term life insurance covering death, disability, and critical illness to ensure the financial stability of the insured's family.

life

Life Insurance for Home Loan

Life insurance linked to mortgage credit covering death and disability, with optional critical illness coverage to pay off the remaining loan balance.

life

Life Insurance for Healthcare Professionals

Specialised life insurance for healthcare professionals covering death, disability, critical illness, and inability to practise their specialisation.

health

Personal Accident Insurance

Personal accident insurance covering 24/7 protection in Portugal and abroad, including medical expenses, disability, and an optional sports module.

health

Work Accident Insurance

Mandatory work accident insurance for employees covering compensation, pensions, and access to a national clinical network.

travel

Travel Insurance

Travel insurance covering medical expenses during trips, trip cancellation or interruption, delays, and baggage, available for single or annual trips.

liability

Civil Liability Insurance

Corporate liability insurance covering damage to third parties, product liability, directors and officers liability, and environmental liability.

financial

Tranquilidade PPR (Retirement Savings Plan)

A unit-linked retirement savings plan (PPR) with tax benefits, suitable for conservative/moderate investor profiles, with a minimum investment of €100.

financial

Protected Investment (Capitalisation Insurance)

A capitalisation insurance product with a minimum entry of €1,000, offering structured savings and investment with capital protection features.

financial

Green Investment

A sustainable investment insurance product with a minimum entry of €2,000, investing in assets that meet environmental and ESG principles.

pet

Pet Insurance (Dogs and Cats)

Pet insurance for dogs and cats covering veterinary expenses, home assistance, civil liability, and discounts at the AnimaDomus partner network.

health

Dental Insurance

Dental insurance with a dedicated network offering consultations and frequent dental procedures at advantageous conditions.

health

Sports Accident Insurance

Sports insurance covering death, disability, medical treatments, and civil liability with worldwide assistance.

life

Critical Illness Insurance

Critical illness insurance providing a lump-sum benefit upon diagnosis of a serious illness such as cancer, heart attack or stroke.

other

Occupational Accident Insurance (Employers)

Mandatory occupational accident insurance for employers, covering employees for workplace accidents including medical care, disability and death benefits.

Regulatory updates

Generali Seguros, S.A. is registered with the ASF under number 1197 and is duly authorised to sell both life and non-life insurance products. The ASF published its 2024 Market Conduct Regulation and Supervision Report, reinforcing consumer protection, value-for-money requirements, and improvements to health insurance standards. A Decree-Law (DL 79/2026, of 17 March) introduced the right to be forgotten for insurance contracts linked to housing and consumer credit. The ASF has also increased scrutiny of insurance products linked to credit and issued updated rules on insurance distribution (Norma Regulamentar n.º 4/2025-R).

Reputation and reviews

Facebook

16,035 likes

Trustpilot

1.3

125 reviews

Trustpilot profile is listed under the legacy domain tranquilidade.pt but addresses Generali Tranquilidade at Avenida da Liberdade 242, 1250-149, Lisboa, Portugal.