Insurer profile

Europ Assistance, S.A. Branch in Spain

Europ Assistance is the pioneer of travel assistance and insurance, operating in Spain since 1977 as a branch of the French parent company. Part of the Generali Group, it offers travel insurance, roadside assistance, legal defense, home & family services, and health products to over 6.8 million customers in Spain.

Source
Legal entity
Europ Assistance, S.A. Branch in Spain
Headquarters
Madrid, Spain
Parent group
Europ Assistance S.A. (Generali Group)
Regulator
Directorate-General for Insurance and Pension Funds (DGSFP)
Phone
+34 915 14 99 00
Email
atencion-cliente@europ-assistance.es
Founded
1977
Last verified
Jul 15, 2026
Official website

Products from Europ Assistance, S.A. Branch in Spain

travel

Traveler Insurance (Viajero / Viajero Plus / Viajero Premium)

Comprehensive travel assistance insurance available in three tiers (Viajero, Viajero Plus, Viajero Premium), covering medical expenses up to €1,500,000, repatriation, baggage, and trip incidents.

travel

Essential Travel Insurance

A basic travel insurance product covering core needs such as medical assistance and repatriation for trips abroad.

travel

Trip Cancellation Insurance

100% customizable cancellation insurance covering non-recoverable trip expenses up to €60,000 per person for dozens of medical, work-related, or extraordinary causes.

travel

Travel Insurance for Trips within Spain (Viajero por España)

Domestic travel insurance for trips within Spain, covering medical expenses, trip cancellation, baggage loss, and roadside assistance.

travel

Pilgrim Travel Insurance – Walker

Specialized travel insurance for pilgrims walking routes such as the Camino de Santiago, covering medical assistance, accidents, and repatriation.

travel

Pilgrim Travel Insurance – Cyclist

Specialized travel insurance for pilgrims cycling routes such as the Camino de Santiago, covering medical assistance and bike-related incidents.

travel

Student and Erasmus Travel Insurance

Travel insurance designed for students and Erasmus participants studying abroad, covering medical expenses up to €1,000,000, baggage, civil liability, and course indemnity.

travel

Schengen Visa Travel Insurance

Travel insurance meeting Schengen visa requirements for travelers entering the Schengen Area, recognized by embassies and consulates.

travel

Schengen Plus Visa Travel Insurance

Enhanced Schengen travel insurance with broader coverage for travelers requiring higher limits under Schengen visa requirements.

travel

Ski and Snow Travel Insurance

Travel insurance specialized for skiing and snowboarding holidays, covering medical assistance, piste accidents, and equipment.

travel

Annual Long-Stay Insurance

Annual travel insurance for long-term stays abroad, covering medical assistance and other travel risks for extended periods.

travel

Annual Multi-Trip Travel Insurance

Annual multi-trip insurance covering all trips made during the year (for stays up to 30 or 90 days per trip), ideal for frequent travelers.

travel

Business Travel Insurance

Business travel insurance for corporate clients and frequent business travelers, covering medical assistance, trip cancellation, and travel incidents.

travel

International Student Insurance

Travel insurance for foreign students studying in Spain, covering medical expenses up to €30,000, rehabilitation, course indemnity, and legal services.

travel

Cruise Travel Insurance

Travel insurance for cruise holidays, covering medical assistance up to €150,000 on land and €50,000 on board, trip interruption, and travel incidents.

travel

Trip Cancellation Only Insurance

Cancellation-only coverage for a trip before its start, reimbursing up to €3,000 for a broad range of covered causes.

travel

IMSERSO Programme Travel Insurance

Travel insurance specifically designed for participants of the Spanish IMSERSO social tourism programme for senior citizens.

motor

Roadside Assistance for Cars

Annual roadside assistance insurance covering towing without kilometre limits, on-site repairs, replacement vehicle, medical assistance up to €9,000, and legal defense across Europe.

motor

Driving Licence Points Defense Insurance

Legal defense insurance for drivers covering fine management, penalty point recovery courses, and monthly subsidy if the driving licence is temporarily withdrawn.

motor

Individual Traffic Penalty Management

Service for managing individual traffic fines and sanctions, providing legal support and administrative management.

motor

Annual Multi-Penalty Management (Multauto)

Annual insurance covering management of multiple traffic fines and sanctions for individual drivers.

motor

12 Points Business Insurance

Fleet-oriented legal and administrative insurance for businesses to manage driver licence points and traffic penalty proceedings.

motor

Annual Transport Management

Annual insurance for the management of traffic sanctions and legal defense for transport sector companies.

liability

Family Legal Defense Insurance (Asistencia Legal Plus)

Legal assistance insurance for the family covering everyday legal conflicts in consumer, housing, and other areas, including lawyer fees and criminal bail advances abroad.

property

Digital Domestic Service Insurance

Insurance and management service for household employers covering legal defense, social security registration of domestic workers, payroll, and contract management.

property

Documentary Domestic Service Insurance

Insurance and document management service for household employers including employment contracts, payslips, Social Security procedures, and legal defense up to €10,000.

property

Legal Home Domestic Service Insurance

Legal protection insurance for household employers covering labor law disputes and legal defense related to domestic employee relationships.

other

Europclic Remote IT Assistance

Remote IT support service providing technical computer and device assistance to policyholders at home.

health

Second Medical Opinion for Serious Illnesses

Service providing a second medical opinion from specialist doctors for patients diagnosed with serious or chronic illnesses.

health

SaludOnNet Global Private Health Network

Access to a global private health network providing online medical consultations and specialist services.

cyber

Digital Identity Protection Insurance (Protección de Identidad Digital)

Insurance providing protection of personal digital identity, covering legal expenses and assistance in case of identity theft or misuse of personal data online.

Regulatory updates

In December 2019, the Spanish Ministry of Economy issued Order ECE/1208/2019 authorizing the merger by absorption of the local entity Europ Assistance España S.A. by the French parent Europ Assistance S.A., with the local entity extinguished and operations continuing as a registered branch (sucursal) under registry code C0668, supervised by the DGSFP.

Reputation and reviews

Facebook

202,378 likes

Trustpilot

1.2

1,193 reviews