Armeec Insurance Joint Stock Company AD
Armeec
Armeec is a motor casco insurance for the Bulgaria market with no online purchase and 24/7 assistance.
Direct payment
Compensation is paid exclusively by bank transfer to the designated bank account of the entitled person, always in euro. Outstanding premium instalments are deducted before payment. In case of in-kind repair, costs are paid directly to the repair service.
Geographic scope
Bulgaria and Green Card member states
Coverage valid in Bulgaria and all Green Card member states. Theft of vehicle, additional multimedia equipment, factory-fitted multimedia equipment theft, intentional arson and intentional explosion are NOT covered when the event occurs in Russia, Ukraine, Belarus, Moldova, Azerbaijan, Albania, Bosnia and Herzegovina, Montenegro, Tunisia and Morocco (GTC §9). The armeec.bg IPID additionally lists Kosovo, Iran and Israel as excluded territories for these risks, which conflicts with the ten-country GTC list; the GTC list is authoritative. Foreign-registered vehicles are covered only for Bulgaria and the EU.
Unique selling points
- Free 24/7 roadside assistance abroad with an annual aggregate limit of EUR 60,000 per insured and vehicle is automatically included for all passenger car Casco policies, covering towing, vehicle repatriation, replacement car, accommodation and passenger repatriation at no extra premium.
- All compensation and the insured sum are denominated and paid exclusively in euro, protecting policyholders from currency risk and ensuring stable real value of coverage throughout the policy term.
- Four selectable coverage clauses - Минимално, Частично, Кражба and Пълно каско - allow customers to tailor cover precisely to their needs and budget, from basic natural perils protection up to full comprehensive cover including vandalism, multimedia theft and intentional arson.
- The insured sum can be reinstated after a partial loss payment by paying a pro-rata additional premium, avoiding the proportional reduction rule on subsequent claims within the same policy year.
- A bonus-malus system rewards claim-free policyholders with premium reductions, and claims where the insurer exercises subrogation against the at-fault third party are excluded from the claims history used for bonus-malus calculations.
Coverage limits
Own Damage (Partial Loss from Road Traffic Accident)
Conditional
Covers partial damage to the insured vehicle caused by road traffic accidents (PTP including damage while parked caused by another vehicle or animal, stone chip from another moving vehicle), accidental falling of objects or liquids from buildings or aircraft, and damage from plumbing or sprinkler system failures in enclosed garages. Available under clause Частично каско and all higher clauses. Maximum indemnity equals the insured sum (actual vehicle value at policy inception). Compensation method depends on vehicle age and premium tier: up to 4 years old, or 4-8 years with additional premium, repair may be at authorised manufacturer service, trusted service, other service with written insurer consent, or expert assessment; 4-12 years with minimum trusted-service premium, or 12-15 years with additional premium for trusted service, repair at trusted service or other with written consent; vehicles outside these ranges assessed by expert appraisal only. A total loss is declared when repair costs exceed 70% of actual vehicle value at the date of the event.
Total Loss
Covered
A vehicle is declared a constructive total loss when technical restoration is impossible (GTC 3.9.1), or an economic total loss when repair costs exceed 70% of actual vehicle value at the date of the insured event (GTC 3.9.2). For total loss from causes other than theft, compensation equals actual vehicle value minus salvage value, up to the insured sum. For total loss from theft, compensation equals actual vehicle value up to the insured sum. Outstanding premium instalments and pre-existing damage values documented in inspection protocols are deducted from compensation. Available under all clauses for the respective covered risks.
Partial Loss
Covered
Any damage that does not constitute a total loss is a partial loss (GTC 3.10). Covered under all clauses for the risks each clause includes. The insured sum reduces by the amount of each partial loss payment unless reinstated via a policy addendum with additional pro-rata premium. If the insured sum is not reinstated, the proportional compensation rule (GTC 48) applies to subsequent events.
Theft and Robbery of Entire Vehicle
Conditional
Covers theft of entire vehicle, robbery of entire vehicle, and unlawful taking of entire vehicle with intent to use (GTC 7.3), under clause Кражба на МПС and Пълно каско. Conditional on the vehicle being equipped with a functioning alarm system (light and/or sound signal and/or immobiliser) where required by the insurer at policy inception (GTC 73-74, 34.3). Notification must be made within 24 hours. All locking devices and registration documents (Parts I and II) must be submitted within 24 hours. Compensation for theft total loss follows termination or suspension of criminal proceedings or indictment. Coverage excluded in Russia, Ukraine, Belarus, Moldova, Azerbaijan, Albania, Bosnia and Herzegovina, Montenegro, Tunisia and Morocco.
Glass Damage
Conditional
There is no standalone glass clause. Glass damage caused by a stone or other object thrown by another moving vehicle is explicitly covered as part of road traffic accident (PTP) under clause Частично каско and above (GTC 7.2.1.2). Hail damage to glass including water ingress through broken glass is covered under natural perils in clause Минимално каско (GTC 154.3). Vandalism-related glass damage (excluding tyre damage) is covered under Пълно каско (GTC 7.4.2). Factory-fitted multimedia equipment theft through break-in is covered under Пълно каско up to 5% of insured sum (GTC 119.2).
Natural Perils
Covered
Included in the base clause Минимално каско and all higher clauses. Covered perils: storm and hurricane (wind above 15 m/s), hail, flood from natural disaster (overflow of lakes, reservoirs, rivers etc.), landslide and ground collapse, volcanic activity, damage from weight of naturally accumulated snow and ice, avalanche, and damage from branches, trees or objects fallen due to natural disasters. Fire and explosion resulting from these perils, lightning strike, technical malfunction or other accidental event are also covered, excluding intentional arson or intentional explosion. Rain ingress through storm-caused openings is also covered.
Vandalism and Malicious Acts of Third Parties
Conditional
Covered under clause Пълно каско only (GTC 7.4.2). Covers mechanical or chemical actions by third parties: striking with hard objects, breaking, scratching, puncturing the vehicle body, overturning the vehicle, spraying with paint or chemically active substances such as acids or alkalis. Tyre damage is explicitly excluded from this cover. Intentional arson and intentional explosion are also covered under Пълно каско (GTC 7.4.3). Vandalism claims not documented by a police report are limited to 5% of the insured sum (GTC 119.3).
Roadside Assistance Abroad (Auto Assistance)
Covered
Included free of charge for all passenger vehicles up to 3.5 tonnes and up to 9 seats insured under any Casco clause. Annual aggregate limit of EUR 60,000 per insured and vehicle. Coverage valid outside Bulgaria in all Green Card member states for trips not exceeding 90 consecutive days. For technical breakdowns only vehicles up to 12 years from date of manufacture qualify. Services provided by Inter Partner Assistance (Athens, Greece) via Koris Bulgaria available 24/7 at tel. +359 2 903 0 122. Sublimits: roadside repair or emergency towing EUR 250 per event; specialist lifting equipment for PTP EUR 300; vehicle repatriation EUR 1,500; vehicle abandonment abroad EUR 500; provisional repair advance EUR 1,500; accommodation EUR 50 per night per person up to 3 nights or passenger repatriation; legal assistance deposit EUR 8,000; legal assistance attorney fees EUR 1,500. Replacement vehicle category B or C up to 72 hours after PTP (vehicle immobilised at least 8 hours and repair cannot complete within 48 hours).
Replacement Vehicle Abroad
Conditional
Under the Auto Assistance abroad special conditions: if following a road traffic accident the insured vehicle is immobilised for at least 8 hours and the repair cannot be completed within the next 48 hours, a category B or C rental car is provided for a maximum of 72 hours. Fuel and motorway tolls are not covered. Requirements: valid credit card, minimum age 21 years, valid driving licence for the relevant category held for more than one year. If the replacement vehicle is used, passenger repatriation services under section II.7 a and b are not available simultaneously. Only available for PTP events, not technical breakdown or theft.
Driver and Passenger Accident Insurance
Optional
Optional add-on governed by the Special Conditions for Occupant Accident Insurance appended to the Casco policy. Covers all seats listed in the vehicle registration certificate including the driver seat. Covered risks: death from accident, permanent loss of working capacity from accident, temporary loss of working capacity from accident. Coverage applies only to events resulting from road traffic accidents involving the insured vehicle. The same insured sum applies to all seats. Not covered: events not resulting from PTP, unlicensed or intoxicated driver, vehicle without valid technical inspection, drag or street racing, deliberate acts.
Key conditions
Driver age and experience limit
The Casco policy itself imposes no minimum driver age or driving experience requirement. The Auto Assistance abroad special conditions require the renter and driver of the replacement vehicle to be at least 21 years of age and to have held a valid driving licence for the relevant category for more than one year.
Repair network requirements
Compensation method for partial losses depends on vehicle age and premium tier. Vehicles up to 4 years old, or 4 to 8 years with additional premium, may be repaired at an authorised manufacturer service, insurer-trusted service, or other service with written insurer consent, or assessed by expert appraisal. Vehicles 4 to 12 years old with minimum trusted-service premium, or 12 to 15 years with additional premium for trusted service, use a trusted service or other with written consent or expert appraisal. Vehicles outside these ranges are assessed by expert appraisal only. Repairs abroad require prior written insurer approval; otherwise indemnity may be reduced to the equivalent Bulgarian repair cost (GTC 109-113).
Territorial scope
Coverage is valid in Bulgaria and all Green Card member states. The theft clause, the additional multimedia equipment clause, factory-fitted multimedia theft risk, intentional arson and intentional explosion are NOT covered when the event occurs in Russia, Ukraine, Belarus, Moldova, Azerbaijan, Albania, Bosnia and Herzegovina, Montenegro, Tunisia and Morocco per GTC section 9. The armeec.bg IPID additionally lists Kosovo, Iran and Israel as excluded territories for these risks, conflicting with the ten-country GTC list; the GTC is authoritative. Foreign-registered vehicles are covered only for Bulgaria and the EU (GTC 4.2).
Anti-theft requirements
For coverage of theft risks under clause Кражба на МПС including when part of Пълно каско, clause Допълнително мултимедийно оборудване, and factory-fitted multimedia equipment theft risk, the vehicle must be equipped with an operational alarm system with light and/or sound signalling and/or immobiliser if the insurer required this at policy inception (GTC 73). The insurer may additionally require installation of extra protection systems or devices by specified suppliers or services (GTC 74). The policy does not enter into force for these risks until the requirements are met. When leaving the vehicle, the insured must lock it, activate all required protection systems, and not leave locking devices or registration document Part I inside the vehicle (GTC 76.8-76.9).
Claim notification deadline
The insured must notify the insurer in writing within 5 working days of learning of the insured event. For events under the theft clause including when part of Пълно каско, the additional multimedia equipment clause, or factory-fitted multimedia equipment theft risk, notification must be made within 24 hours but no later than the first working day after learning of the event. All locking devices and registration documents Parts I and II must be submitted within the same 24-hour period for theft events. The damaged vehicle must be presented for inspection within 3 working days of registering the claim (GTC 82.3, 82.4, 82.7).
Deductible rules
The insurance contract may be concluded with a deductible applicable to every loss. The deductible may be set as an absolute amount, as a percentage of the loss, as a percentage of the insured sum, or as a combination of both. The agreed deductible is specified in the policy. The agreed deductible amount is deducted from each loss payment. If the assessed indemnity is less than the deductible, no compensation is payable. A reduced premium applies when a deductible is agreed (GTC 71-72).
Policy specifics
Multimedia Equipment Theft Protection
Optional clause covering theft of retrofitted and permanently attached multimedia equipment including audio, video and navigation systems for additional premium
Natural Disaster Coverage
Covers damages from natural disasters including storm, hurricane, hail, flood from natural disaster, landslide, volcanic activity, damage from snow and ice accumulation, and avalanche damage
24/7 Roadside Assistance Abroad - Coverage Details
Free 24/7 roadside assistance is included for all passenger vehicles up to 3.5 tonnes with up to 9 seats covered under any Casco clause, with annual aggregate limit of EUR 60,000 per insured and vehicle. Coverage valid in all Green Card member states outside Bulgaria for trips not exceeding 90 consecutive days per journey. For technical breakdowns, coverage is provided only for vehicles up to 12 years old from the official date of manufacture. No age restriction for PTP or theft events. Provided by Inter Partner Assistance (Athens) through Koris Bulgaria tel +359 2 903 0 122.
Mandatory Vehicle Inspection at Policy Commencement
ARMEEC requires mandatory presentation of the motor vehicle for inspection and photography at the date of policy commencement
Deductible Deduction from Claims
A deductible amount is deducted from claim compensation if contractually agreed in the insurance policy
Service Network-Based Compensation Method
Compensation method depends on vehicle age and premium tier: up to 4 years old (or 4-8 years with additional premium) can use authorised manufacturer service, insurer-trusted service, other service with written consent, or expert assessment; 4-12 years with minimum trusted service premium uses trusted service or other with consent; over 12 years requires expert assessment only
Theft Claim Payment Timeline
For total loss following theft, compensation payment follows termination or suspension of criminal proceedings but no earlier than 90 days from the event
Compensation Payment Method - Bank Transfer in EUR
Compensation is paid exclusively by bank transfer to the entitled person's designated account, always in euro
Total Loss Determination Threshold
A motor vehicle is declared a total loss when repair costs exceed 70 percent of the actual vehicle value at the time of the insured event
Geographic Coverage Exclusions - High-Risk Territories
Theft of MPS, Additional Multimedia Equipment, factory-fitted multimedia theft, intentional arson and intentional explosion risks have no coverage in Russia, Ukraine, Belarus, Moldova, Azerbaijan, Albania, Kosovo, Bosnia and Herzegovina, Montenegro, Iran, Israel, Tunisia and Morocco