Bulstrad
Булстрад is a motor casco insurance for the BG market with online purchase and 24/7 assistance.
Direct payment
Compensation is paid by bank transfer to the account indicated by the insured or third beneficiary within 15 working days after all required documents are submitted. Repair at an insurer-designated service workshop is an alternative settlement method where the insurer pays the workshop directly. Payment to a third party requires a notarially certified power of attorney.
Geographic scope
BG
Република България, държавите – членки на ЕС, и държавите извън ЕС членки на Международното споразумение Зелена карта: Великобритания, Андора, Босна и Херцеговина, Швейцария, Република Северна Македония, Норвегия, Сърбия, Черна гора, Турция
Starting from
BGN 240
Unique selling points
- Free 24/7 roadside assistance E-series card is included as standard at no extra premium for all passenger cars and LCVs up to 3.5t, a benefit many competitors charge extra for.
- Bonus Casco all-risks clause extends coverage to perils typically excluded elsewhere, including rodent damage, bird damage, and firearms damage, going beyond the standard Full Casco scope.
- Multi-year policy option locks in the tariff rate for the entire contract duration, protecting the insured against premium increases caused by vehicle ageing.
- Full online policy issuance is available via bulstrad.bg with an additional 10% online discount, plus digital claim submission via the Bulstrad Ready app without visiting a claims centre.
- Part of Vienna Insurance Group, one of Europe's largest insurers, with a nationwide network of Bulstrad branch offices and VIG Services Bulgaria claims centres covering all major Bulgarian cities.
Coverage limits
Own vehicle damage
Covered
Covers partial or total damage to the insured vehicle resulting from covered perils depending on the chosen clause. The insured sum is the maximum liability limit and equals the actual market value of the vehicle at policy inception. Each paid indemnity reduces the remaining insured sum for the current coverage period.
SourceTotal loss
Covered
Total loss is declared when repair costs exceed 70% of the actual vehicle value. Indemnity equals the insured sum but not more than actual value at the date of the event. For vehicles under 3 years old, 100% of the insured sum may be paid if the insured is the first owner and subrogation is secured. Salvage deductions apply up to 20% of actual value for non-fire/theft total loss events; up to 10% for fire total loss.
SourcePartial loss / partial damage
Covered
Any damage short of total loss. Compensation method depends on vehicle age: 0-4 years may be repaired at an authorised brand dealer at insurer expense; 4-7 years at a trusted workshop; 7-15 years at a contracted trusted workshop; over 15 years (cars and LCVs up to 3.5t) also at a contracted workshop or by expert valuation; other vehicle types over 13 years by expert valuation only. Depreciation coefficients of 0.5 apply to parts for vehicles 4-7 years; 0.3 for vehicles over 7 years.
SourceTheft and robbery of entire vehicle
Covered
Covers theft, robbery, and unlawful taking of the entire vehicle. Indemnity equals the insured sum but not more than actual value at the date of the event. Theft cover is not available for right-hand-drive vehicles, convertibles, and vehicles without permanent Bulgarian registration without special approval. Theft of individual parts and accessories outside the vehicle cabin is explicitly excluded. If the insured individual fails to present Part II of the registration certificate, indemnity is reduced by 30%; for legal entities and traders by 50%.
SourceGlass damage
Covered
Breakage of windscreen, rear and side windows, and mirrors covered under the malicious acts clause and above. Without a police document, unlimited glass claims are permitted per policy period under the declarative-evidence provisions of the General Conditions.
SourceNatural perils
Covered
Covers storm (wind above 15 m/s), hurricane (wind above 30 m/s), lightning strike, hail, flood, landslide, falling objects and trees due to natural events, weight of natural snow accumulation, falling ice or snow masses, fire caused by natural disaster, and explosion caused by natural disaster. Available from the base clause Fire and Natural Perils.
SourceVandalism and malicious acts by third parties
Covered
Covers scratching, puncturing, spraying with paint or chemicals, breaking of locks, antenna, glass, internal equipment including insured additional stationary equipment, rear-view mirrors, OEM emblems and trim, and slashing or puncturing of tyres. Arson and intentional explosion by third parties are covered under the Full Casco clause.
SourceRoadside assistance
Covered
Free E-series card included at no extra premium for all passenger cars and N1 light commercial vehicles up to 3.5t and wheelbase up to 3.30m registered in Bulgaria: 24/7 roadside assistance when the vehicle is immobilised due to an insurance event, including one free tow per insurance event to the nearest suitable workshop, guarded car park, or place of domicile in the same locality. Optional Assist 24/7 upgrade (Series A card, BGN 30 per year) extends cover to technical failure and normal vehicle operation with towing up to 100 km. Assist 24/7+ (Series H card, BGN 60 per year) provides unlimited towing within Bulgaria plus hotel accommodation up to BGN 150, parking up to BGN 50 per 48 hours, and medical expenses up to BGN 150 per person or BGN 600 for all passengers. For vehicles over 3.5t and buses: basic E-series cover included free. Abroad for vehicles up to 3.5t: free T-series basic cover for insurance events with aggregate liability limit of EUR 60,000 per insured vehicle per policy period.
SourceReplacement vehicle (abroad only via assistance)
Conditional
Available only abroad: if the insured vehicle is immobilised for at least 8 hours due to a road traffic accident and repair cannot be completed within 48 hours, the assist company covers a category A or B rental car for up to 48 hours. Not available in Bulgaria under standard roadside assistance cover. Not available simultaneously with repatriation or hotel accommodation benefits.
SourceDriver and occupant accident insurance
Optional
Optional voluntary accident cover for all occupants of the insured vehicle including driver, up to the number of seats per registration certificate. Covers death or permanent disability resulting directly from a road traffic accident during travel in the insured vehicle. Motorcycles and mopeds are excluded. The insured sum is agreed per policy for all registered seats collectively and is distributed equally among injured persons per event. Permanent disability is assessed not earlier than 3 months and not later than 12 months after the event. At death, 100% of the per-person limit is paid to legal heirs.
SourceKey conditions
driver_age_experience_limit
Premium surcharges apply for owners or leaseholders aged under 25 years (20% surcharge) and aged 25 to 30 years (10% surcharge). Discounts apply for owners aged 40 to 50 years (5%) and over 50 years (10%). No minimum coverage age is stated but young-driver surcharges materially affect premium.
repair_network_requirements
Compensation method depends on vehicle age at claim: 0-4 years authorised brand-dealer workshop; 4-7 years trusted workshop with optional upgrade to original-parts workshop or authorised dealer against additional premium; 7-15 years trusted contracted workshop with optional original-parts upgrade against additional premium; over 15 years (cars and LCVs up to 3.5t) trusted contracted workshop; all other vehicle types over 13 years expert valuation only. Sufficient premium thresholds for workshop repair: BGN 500 for trusted workshop and BGN 600 for original-parts workshop for cars and LCVs; BGN 600 for heavier vehicles, buses, agricultural and construction machinery. Minimum admissible annual premium is BGN 240.
territorial_scope
Coverage is valid in Bulgaria, all EU member states, and non-EU Green Card Agreement members: United Kingdom, Andorra, Bosnia and Herzegovina, Switzerland, North Macedonia, Norway, Serbia, Montenegro, and Turkey, unless otherwise agreed. Roadside assistance abroad is available for vehicles up to 3.5t total mass with an aggregate liability limit of EUR 60,000 per insured vehicle per policy period. Mechanical breakdown cover is valid only within Bulgaria.
anti_theft_requirements
The vehicle must be equipped with a functioning alarm system and/or immobiliser and/or active tracking GPS system as specified in the policy. These devices must be kept active and in good working order. Theft cover is void if the vehicle is left unlocked, with key in ignition, windows open, with a disabled or disconnected alarm or immobiliser, or with the immobiliser transponder left in the vehicle. Loss of a locking device or alarm remote must be reported to authorities and to the insurer within 24 hours; theft cover is suspended until the device is replaced.
claim_notification_deadline
For all insured events: written notification to insurer within 3 working days of becoming aware. For theft: written notification to police AND insurer within 24 hours of becoming aware. For events abroad: notify local competent authorities immediately and insurer within 3 working days; damaged vehicle must be presented for inspection upon return to Bulgaria. For mechanical breakdown: written notification within 3 working days. Loss of locking device or registration document: notification to authorities and insurer within 24 hours. Vehicle ownership transfer: written notification within 7 days of signing the sale contract with a policy annex and vehicle inspection required.
deductible_rules
Three deductible options per published tariff: no deductible at standard rates, BGN 150 per claim at reduced rates, or BGN 250 per claim at further reduced rates. The deductible is deducted from every partial-loss indemnity but does not apply to total-loss indemnities. When repair is carried out at an insurer-designated workshop, the insured pays the deductible amount directly to the workshop. If the calculated indemnity is less than the deductible, the insurer owes nothing.
Where to buy
Policy specifics
Roadside assistance (24/7)
24/7 road assistance available on territory of Bulgaria with free E-series card for passenger cars and N1 vehicles; additional A-series and N-series cards available against extra premium for technical failure assistance
Bonus Casco clause
All-risks coverage clause covering all risks except those expressly excluded, including damage caused by rodents, animals, birds, firearms, and similar perils
Mechanical breakdown coverage
Coverage for breakdown of engine, gearbox, or drive axle for light-duty vehicles not older than 7 years
Occupant accident coverage
Coverage for sudden unexpected events during travel in insured vehicle resulting in death or permanent disability of passengers
Vehicle Survey Requirement
Vehicle survey is mandatory both at conclusion of insurance policy and after insurance event occurrence
Auto Repair Shop Network Condition
Compensation depends on vehicle age and eligibility: official shops for vehicles 0-4 years; trusted shops for 5-18 years; expert valuation for vehicles older than 18 years
Transfer Notification Period
In case of vehicle transfer, an annex to Casco insurance must be issued and vehicle survey performed within 7 days after signing of sales contract
Deductible Options
Multiple deductible levels available: no deductible, 150 BGN, 250 BGN per claim; deductible amount varies by coverage clause selected
Vehicle Age Limitations
Certain benefits vary by vehicle age: mechanical breakdown coverage only for vehicles up to 7 years; repair eligibility depends on 0-4, 5-18, or 18+ year categories