UNIQA
UNIQA is a motor casco insurance for the PL market with online purchase and 24/7 assistance.
Direct payment
Claims are settled in Polish zloty (PLN). In the workshop variant, compensation is based on invoices for completed repairs. In the estimate variant, compensation is based on UNIQA's own cost estimate using Audatex or Eurotax systems. UNIQA pays the compensation directly to the insured or their authorised representative. For theft total loss, payment requires transfer of vehicle title to UNIQA and deregistration certificate. Compensation deadline: 30 days from claim notification; extended to 14 days after circumstances are clarified if not possible within 30 days.
Geographic scope
PL
Europa i inne kraje europejskie (Rosja i Turcja w europejskich częściach terytoriów), Maroko, Izrael i Tunezja. Dla kradzieży: wyłączenia dla Rosji, Białorusi, Ukrainy i Mołdawii bez dodatkowej składki. Źródło: OWU wz. 3833 §3 ust. 13–14; IPID (3836).
Coverage limits
Own Damage (All Risk)
Covered
In the full (all risk) scope, all losses consisting of loss, destruction or damage to the insured vehicle arising from any events occurring during the insurance period (including collision, third-party action, animals, vandalism) are covered, subject to exclusions in §5. Compensation does not exceed the insured sum.
SourceTotal Loss
Covered
Total loss is defined as vehicle loss or damage where repair is technically impossible, or repair costs (gross, including VAT) exceed 70% of the vehicle's market value on the day of loss. Compensation equals the vehicle's value on the settlement date less the value of salvage, capped at the insured sum. With GSU+ option, compensation equals the guaranteed insured sum (up to 110% of policy value).
SourcePartial Loss
Covered
Partial loss (damage not constituting total loss) is covered in both limited and full scope. Settlement is based on workshop invoices (workshop variant) or cost estimate (estimate variant) using Audatex/Eurotax systems. Parts depreciation may apply unless the no-depreciation option is purchased. The integral deductible (franszyza integralna) of PLN 400 applies – losses below this threshold are not compensated.
SourceTheft and Robbery
Covered
Theft (including robbery/rozbój) of the insured vehicle, its standard or additional equipment is covered in both limited and full scope. Compensation equals the vehicle value at the date of loss less any deductible (or the GSU+ guaranteed sum up to 110% of policy value). Exclusions apply: theft on the territory of Russia, Belarus, Ukraine, and Moldova is excluded unless additional premium is paid. Anti-theft device requirements must be met (§13).
SourceGlass Damage (Windscreen and Other Glass)
Covered
Glass damage is covered under the full scope (all risk) AC as part of general own-damage coverage. The IPID and OWU confirm AC covers damage to vehicle components including glass. Additionally, a separate optional glass insurance (Ubezpieczenie Szyb) can be added as a rider to cover windscreen, side and rear windows specifically via an assistance service, with glass-only claims not affecting the policyholder's claims history.
SourceNatural Perils
Covered
Covered in both limited and full scope. Named natural perils include: heavy rainfall (deszcz nawalny), hail (grad), hurricane (huragan), avalanche (lawina), landslide and subsidence (osuwanie i zapadanie ziemi), flood (powódź), fire (pożar), tornado (trąba powietrzna), earthquake (trzęsienie ziemi), lightning strike (uderzenie pioruna), vehicle submersion (zatopienie pojazdu), and other events excluding damage caused by third parties or animals (the latter only in full scope).
SourceVandalism
Covered
Vandalism (damage caused by third parties) is covered exclusively under the full scope (all risk). In the limited scope, damages caused by third parties or animals are explicitly excluded. In the full scope, all losses including vandalism and robbery are covered per §3 ust. 7 of the OWU.
SourceRoadside Assistance
Optional
Roadside assistance is not included as a core element of the AC product itself but is offered as a separate optional insurance (Ubezpieczenie Assistance) bundled with OC+AC packages (Assistance MIDI included in OC+AC package). Available variants: MINI, MIDI, Standard, Premium, Prestiż with increasing coverage levels including towing, replacement vehicle, medical assistance, and more. Available as an add-on or as part of an OC+AC bundle.
SourceReplacement Vehicle
Optional
A replacement vehicle is not included in the base AC product but is available as part of the Assistance add-on (MIDI and higher variants) or as a separate 'Replacement Vehicle up to 5 days after accident' option. In the MIDI variant, a replacement vehicle up to class B is available for up to 2 days for accident, theft, or breakdown. Higher variants provide longer periods and higher vehicle classes.
SourceDriver Accident Insurance (NNW)
Optional
Accident insurance for the driver and passengers (NNW – Następstwa Nieszczęśliwych Wypadków) is not included in the base AC product but is available as a separate optional add-on. It covers personal injuries and death resulting from an accident involving the insured vehicle. The insured sum is agreed at inception. It can be added mid-policy on request.
SourceKey conditions
driver_age_experience_limit
No additional excess or exclusion is applied for young or inexperienced drivers. Coverage is the same for all drivers authorised to operate the vehicle. The OWU does not impose minimum driver age or minimum years of experience as a coverage condition. However, premium calculation takes into account the age of the owner/co-owner/user of the vehicle (§11 ust. 1 pkt 10).
repair_network_requirements
UNIQA offers multiple repair settlement options: (1) Workshop variant (Serwis ASO) – repair at an authorised service station (ASO) of the vehicle brand; compensation based on official parts prices and ASO labour rates. (2) Workshop Plus (Warsztat Plus) – repair at any workshop; parts priced at original manufacturer prices, labour at non-authorised workshop rates. (3) Workshop (Warsztat) – alternative quality parts; non-ASO labour rates. (4) Estimate without depreciation (Kosztorys bez amortyzacji) – cost estimate using alternative parts, no depreciation applied. (5) Estimate with depreciation (Kosztorys z amortyzacją) – same but with depreciation applied. Selection of variant affects premium and compensation calculation.
territorial_scope
Coverage applies to the territory of Europe and other European countries (Russia and Turkey in their European parts) and to Morocco, Israel, and Tunisia. If not otherwise agreed and no additional premium is paid, losses due to fire, explosion, thermal or chemical action, vehicle theft, robbery, and theft of standard or additional equipment are excluded for the territories of Russia, Belarus, and Ukraine. Vehicle theft is excluded for Russia, Belarus, Ukraine, and Moldova unless specifically agreed.
anti_theft_requirements
UNIQA bears liability for theft risk only if the vehicle was properly secured. For passenger cars: vehicles valued PLN 10,000–80,000 require one active anti-theft device; PLN 80,001–250,000 require two; above PLN 250,000 require three (one of which must be a mechanical gearbox lock or active GPS tracking system). For vehicles above PLN 250,000, two devices suffice if one is an active GPS system. Commercial vehicles up to 3.5t and motorcycles require at least one active device. Anti-theft devices must be factory-installed or installed by an authorised service station with the manufacturer's licence.
claim_notification_deadline
The policyholder must report claims immediately: no later than 7 business days from the date of loss or knowledge of the loss (for damage on Polish territory) by calling UNIQA Contact Center (+48 22 599 95 22) or via uniqa.pl, post, or fax. For theft, the vehicle's registration certificate, vehicle card, and all key sets must be submitted within 7 business days of learning of the theft. Police must be notified no later than 12 hours after learning of theft/robbery. Failure to meet obligations may result in partial or full denial of compensation if it affected the determination of UNIQA's liability or the size of the loss.
deductible_rules
An integral deductible (franszyza integralna) of PLN 400 applies by default – UNIQA bears no liability for losses whose value does not exceed PLN 400. The policyholder may also select an optional deductible (udział własny) reducing the premium: for damage/destruction: PLN 0, 500, 1,000, or 2,000; for theft: 0% or 10%. The chosen deductible applies separately to each loss event. Introducing a deductible reduces the premium. The PLN 400 integral deductible does not apply to losses from optional extensions (child seat, locks/keys, AutoKoło tyres).
Policy specifics
Repair Network and Settlement Method
UNIQA offers multiple repair settlement options for AC: ASO (Authorized Service Stations), partner workshop network, or free choice workshop with cost estimation
Guaranteed Insurance Sum (Gwarantowana Suma Ubezpieczenia - GSU+)
Optional enhancement where total loss or theft compensation is based on vehicle value on date of loss, not exceeding 110% of policy value
Territorial Coverage Options
Coverage available for Poland only or Poland + European countries. Special exclusions apply in Russia, Belarus, Ukraine for certain perils unless additional premium is paid.
Deductible (Udział Własny)
Customer can select deductible amount (redukcyjna/integral) to reduce premium. Typical amounts range from percentage-based (10-25%) to fixed amounts.
Parts Depreciation (Amortyzacja Części)
Optional reduction of compensation based on wear and tear of replaced parts. Selecting this option reduces premium.
Vehicle Age and Technical Conditions
Comprehensive AC available for vehicles up to 15 years old. Valid technical inspection required at time of application. Vehicles without valid inspection or with unsafe conditions excluded.
Authorized Service Network Restrictions
When selecting ASO (Authorized Service Station) option, vehicle repair must be performed at UNIQA's authorized partner network. Original parts required.
Insurance Sum Renewal (Renewable vs. Reducing Sum)
Standard Comprehensive AC includes renewable sum - after partial loss claim, sum returns to original amount. With reducing sum option, sum is reduced by claim amount.
Policy Period and Renewal Conditions
Standard policy period is 12 months. Policy begins following day after premium payment. Can be renewed in same variant or different variant.
Claim Reporting Obligations
Policyholder must report claims to UNIQA within specific timeframe (typically same day for total loss, within 14 days for other claims). Police notification required for theft and accidents.