Reviewed from source documents

Asigurarea Romaneasca - ASIROM Vienna Insurance Group SA

ASIROM

ASIROM is a travel insurance for the Romania market with online purchase and 24/7 assistance.

Last verified Aug 12, 2026Reviewed by: Boleron EUTerms & conditions: 2026-02-01Underwritten by: Asigurarea Românească – ASIROM Vienna Insurance Group S.A.
Online purchase24/7 helpline

Direct payment

ASIROM pays covered expenses directly to medical service providers. In exceptional cases where the insured could not contact the assistance center, reimbursement may be claimed at www.asirom.ro (Online Claims section) within 5 calendar days of the medical event or discharge, but no later than 30 calendar days after policy expiry.

Geographic scope

Romania (domicile/residence required); coverage valid outside Romania and country of citizenship/residence

Three zones: Europe (including Turkey, Russia); Worldwide excluding USA and Canada; Worldwide including USA and Canada (100,000 EUR package only, max age 60). Policy is never valid in Romania.

Unique selling points

  • Medical coverage up to 100,000 EUR including hospitalization, surgery, repatriation and rescue within a single insured sum — with no separate sub-limit for evacuation and repatriation costs.
  • Policy instantly issued online and saved as a digital wallet card (QR code for Apple Wallet and Google Wallet) — no paper required and contact details always accessible on the insured's phone.
  • 24/7 global assistance hotline (021.9146 / 0374 241 800) operated by Global Assistance Services SRL, with direct payment to hospitals eliminating out-of-pocket advance payments in most cases.
  • Broad optional recreational and adventure sports add-on covering over 30 activities (skiing, scuba-diving, surfing, rafting, bungee-jumping, ATV, etc.) purchasable on top of either Simplu or Sigur base package.
  • Multi-Trip annual policy option available, providing up to 365 days of coverage for multiple trips in a single year — ideal for frequent international travellers.

Coverage limits

Medical expenses (emergency medical assistance)

€30,000 – €100,000

Only in Simplu, Sigur

Covers emergency medical expenses abroad up to the insured sum: consultations, laboratory tests, imaging, outpatient treatment, inpatient treatment (maximum 10 days), emergency surgery, medications and medical devices. Simplu package: 30,000 EUR. Sigur package: 50,000 EUR or 100,000 EUR. Coverage applies up to the insured sum stated in the policy.

Source

Emergency medical treatment

€30,000 – €100,000

Only in Simplu, Sigur

Included in the base medical expenses coverage (Section A of the policy). Covers acute illness or accident requiring immediate medical intervention to save the insured's life or stabilize their condition. Available in both Simplu (30,000 EUR) and Sigur (50,000 or 100,000 EUR) packages. Inpatient treatment limited to maximum 10 hospitalization days. Emergency surgery covered when transportation to country of residence is medically impossible.

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Hospitalization

€30,000 – €100,000

Only in Simplu, Sigur

Covered within the overall medical expenses limit (Simplu: 30,000 EUR; Sigur: 50,000 or 100,000 EUR). Hospitalization is covered for a maximum of 10 days and must occur during the policy validity period as a result of a covered accident or illness, in a recognized hospital with adequate diagnostic and treatment facilities using clinically tested methods. In the case of hospitalization exceeding 3 days, travel costs for one first-degree relative from Romania to the place of hospitalization are also covered. Repatriation costs for the insured's children to Romania are additionally covered.

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Outpatient treatment

€30,000 – €100,000

Only in Simplu, Sigur

Covered within the overall medical expenses limit. Includes prescribed medications, auxiliary medical materials (casts, bandages, orthoses, dressings, crutches as prescribed), and medications administered by authorized personnel. Sub-limit not separately stated; covered up to the insured sum of the chosen package (Simplu: 30,000 EUR; Sigur: 50,000 or 100,000 EUR).

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Emergency dental treatment

Covered

Only in Simplu, Sigur

Emergency dental treatment resulting from an accident or acute crisis, necessary for pain relief, is included in both packages within the overall insured sum. No separate sub-limit is stated in the verified policy documents. Dental treatments related to pre-existing conditions or prior interventions are excluded, except for life-saving treatment, acute pain relief, or prevention of prolonged incapacity.

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Medical transport (emergency ambulance)

€30,000 – €100,000

Only in Simplu, Sigur

Emergency ambulance transport to the nearest hospital is included in both packages within the overall insured sum. Transfer costs to a specialist clinic are also covered when medically necessary and prescribed by a physician. No separate sub-limit is stated in the verified documents.

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Medical repatriation / evacuation

€30,000 – €100,000

Only in Simplu, Sigur

Medical repatriation (transport of the insured in medical conditions from abroad to the nearest hospital to their home or to their home in Romania) is included in both packages within the overall insured sum. Repatriation requires medical recommendation and confirmation by the Assistance Center's physician. Insurer's liability ceases upon refusal of proposed repatriation. Costs of a medical escort are covered when medically recommended.

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Repatriation of mortal remains

€30,000 – €100,000

Only in Simplu, Sigur

In the event of the insured's death abroad during the policy period, transport of the mortal remains to Romania (to the place of burial), excluding funeral and burial costs, is covered within the overall insured sum. If repatriation is impossible, burial costs abroad (document issuance, plot acquisition, burial/cremation, coffin/urn) are covered within policy limits. Not covered: repatriation when death resulted from a chronic or pre-existing condition, or when travel was undertaken for medical treatment purposes.

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Search and rescue costs

€30,000 – €100,000

Only in Simplu, Sigur

Compensation for emergency medical expenses incurred for saving the insured's life (recovery) resulting from rescue team interventions in accidents in mountain areas, coastal areas, and other hard-to-access areas. Covered within the overall insured sum. No separate sub-limit stated.

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COVID-19 / pandemic disease treatment

Excluded

The policy explicitly excludes diseases officially declared as epidemics or pandemics by competent authorities, and infectious or endemic parasitic diseases contracted while in a territory officially recognized as a contamination risk zone. COVID-19 is not named specifically, but falls under this exclusion if declared a pandemic or endemic. Treatment of acute manifestations of illness that first appear during the trip may be covered under the general medical expenses clause when not declared as a pandemic.

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Pre-existing conditions

Excluded

Pre-existing conditions (any illness or its complications that was diagnosed, treated or detected prior to the contract start date, or whose symptoms appeared before the policy came into force) are explicitly excluded. Expenses related to manifestations of a pre-existing illness are not covered. Exception: in the Simplu package (2022 edition), emergency life-saving medical expenses for an acute episode of a pre-existing or chronic condition are exceptionally covered. The 2026 Salt Bank edition does not state this exception; general exclusion applies.

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Winter sports / seasonal sports coverage

€30,000 – €100,000

Only in Simplu, Sigur

Optional add-on ('Sporturi de sezon' / 'Sporturi de agrement') that extends emergency medical and rescue coverage for accidents occurring during recreational leisure sports including skiing, snowboarding, ski nautique, and many others (see list in policy). Must be purchased as an additional package on top of Simplu or Sigur. The add-on for the 2022 edition can only be activated for Europe or Worldwide (excluding USA/Canada) zones.

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Adventure / extreme sports coverage

€30,000 – €100,000

Only in Sporturi de sezon add-on

Extreme and dangerous sports (canyoning, surfing, rafting, kayaking, kitesurfing, scuba-diving, windsurfing kiting, bungee-jumping, hang-gliding, paragliding, zip-lining, abseiling, safari rallies, mountaineering, MTB/BMX motorcycling, ATV, inline skating, skateboarding, snowkayaking, snowkiting, snowboarding, snowmobiling, etc.) are excluded from the base coverage. Some of these are included in the optional 'Sporturi de sezon/agrement' add-on package; see full list in policy conditions section 'Sporturi de sezon'.

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Pregnancy complications

Excluded

Events due to pregnancy, abortion, childbirth or maternity are excluded, except for those immediately required as a result of an accident during the policy validity period. Exception: emergency life-saving medical expenses (for mother and child) arising from accidents or illnesses caused by unforeseen complications before the 28th week of pregnancy (or 24th week for known multiple pregnancies) are exceptionally covered in the 2022 edition. The 2026 Salt Bank edition excludes pregnancy-related events as a general rule with the exception only for accident consequences.

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Civil / personal liability

€10,000

Only in Sigur

Civil liability coverage for accidental damage to third parties (bodily injury or property damage) caused by the insured during travel, within the insured sum stated in the policy. Available only in the Sigur package (50,000 or 100,000 EUR medical sum). Marketing sources indicate a 10,000 EUR sub-limit for civil liability. A deductible of 10% applies to each indemnity. Legal assistance costs in civil proceedings are also covered.

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Legal assistance in case of road accident

Optional

Only in available only if stated in chosen package

Optional coverage for legal representation costs (attorney fees) in the event of a road accident occurring outside Romania or the insured's country of residence. Available only when explicitly mentioned in the chosen insurance package. Excluded if the road accident occurred in Romania, the country of residence, or outside the policy validity period, or if caused by alcohol/psychoactive substance consumption.

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24/7 assistance center

unlimited

Only in Simplu, Sigur

24/7 assistance provided by Global Assistance Services SRL, reachable at 021.9146 (press 6) or 0374 241 800 (callable from abroad) or info@asirom.ro. Contacting the assistance center before incurring any expenses is mandatory (within 24 hours of the insured event). Failure to notify may result in claim refusal. Included in all packages at no additional cost.

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Key conditions

Assistance call deadline

The insured must notify Global Assistance Services SRL (021.9146 press 6 or 0374 241 800 from abroad) within a maximum of 24 hours from the insured event and before incurring any expenses. For medical repatriation the assistance center must also be notified before arrangements are made.

Unauthorized treatment

If the insured or their representative fails to notify the assistance center and expenses are incurred without its approval, ASIROM is entitled to refuse payment of all claims. Transfers between medical facilities without assistance center approval and expenses incurred before policy entry into force or after return to Romania are also not covered.

Purchase while abroad

If the policy is purchased while the insured is not in Romania, a 24-hour waiting period applies from the policy start date. For policies purchased at distance (online/phone) with a duration of more than one calendar month, a 14-day unilateral withdrawal right applies without penalty; this right does NOT apply to policies with a duration of less than one calendar month.

Chronic conditions

Chronic diseases (known medical or psychiatric conditions with a long evolution of more than 90 days or with frequent relapses requiring repeated specialist care or monitoring, including conditions caused by excessive alcohol, toxic substance or drug consumption, or smoking) are excluded. Expenses related to manifestations of chronic disease are not covered.

Pregnancy

Events due to pregnancy, abortion, childbirth or maternity are excluded, except for those immediately required as a result of an accident suffered during the policy validity period as defined in the policy conditions.

Pre-existing condition exclusions

Pre-existing conditions (any illness diagnosed, treated or detected before the contract start date, or whose symptoms appeared before the policy came into force) are excluded. Medical expenses related to manifestations of pre-existing illness, or medical treatment started before the policy came into force, are not covered.

Coverage duration limit

Policies may be concluded for durations from 2 to 365 days. Inpatient treatment is covered for a maximum of 10 hospitalization days per insured event. ASIROM's liability begins only upon departure from Romania (or country of citizenship/residence) and ceases upon return. The policy is never valid within Romania.

Where to buy

Documents

Easy Travel Salt Bank – General Insurance Conditions (02.2026 edition)

Terms & conditions

Open

Easy Travel – General Insurance Conditions (pint.ro edition)

Terms & conditions

Open

Easy Travel – General Insurance Conditions (eMAG 2023 edition)

Terms & conditions

Open

Policy specifics

Flight delay compensation

Compensation for flight delays over 12 hours, included in the Sigur package

Source

Baggage delay and loss coverage

Coverage for baggage that arrives late at destination or is lost

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Recreational sports coverage

Optional coverage for recreational and leisure sports such as skiing, surfing, mountain biking

Source

Trip cancellation clause

Optional coverage for unexpected situations that force cancellation of the trip

Source

Emergency dental treatment

Coverage for urgent dental treatment needed during travel

Source

Ambulance transport

Coverage for emergency ambulance transport and medical evacuation

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Civil liability coverage

Coverage for civil liability claims during travel

Source

USA and Canada restrictions

Coverage is not available for USA and Canada except with 100,000 EUR package and age under 60

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Pre-existing conditions exclusion

Not established from the insurer's documents

Medical conditions existing before travel commencement are excluded unless declared

SourceThird-party source, not the insurer's document

Extreme sports extension requirement

Extreme sports are excluded unless specific extension is purchased separately

Source

Pregnancy after week 28 exclusion

Not established from the insurer's documents

Pregnancy-related incidents after week 28 are not covered

SourceThird-party source, not the insurer's document

Alcohol/substance intoxication exclusion

Not established from the insurer's documents

Incidents occurring while under the influence of alcohol or forbidden substances are excluded

SourceThird-party source, not the insurer's document

Active conflict zone exclusion

Not established from the insurer's documents

Travel to areas with active armed conflict is not covered

SourceThird-party source, not the insurer's document

Romania residence requirement

Policyholder must have domicile or residence in Romania; foreign residents in Romania are not eligible

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Mandatory 24/7 emergency notification

Medical event must be reported to assistance center within 24 hours and before incurring expenses

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Claims document submission deadline

Supporting documents must be submitted within 5 calendar days from the date justified for claim approval

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