Extracted from source documents

ASIROM Travel insurance (Easy Travel)

Underwritten by Asigurarea Românească – ASIROM Vienna Insurance Group S.A. · Romania

travel insurance from ASIROM for the Romania market, with online purchase and 24/7 assistance.

Verified Aug 12, 2026 · Terms dated 2026-02-01Sources

Online purchase24/7 helpline

Unique selling points

Medical coverage up to 100,000 EUR including hospitalization and surgery.

Policy instantly issued online and saved as a digital wallet card (QR code for Apple Wallet and Google Wallet) — no paper required and contact details always accessible on the insured's phone.

24/7 global assistance hotline (021.9146 / 0374 241 800) operated by Global Assistance Services SRL, with direct payment to hospitals eliminating out-of-pocket advance payments in most cases.

Broad optional recreational and adventure sports add-on covering over 30 activities (skiing, scuba-diving, surfing, rafting, bungee-jumping, ATV, etc.) purchasable on top of either Simplu or Sigur base package.

Multi-Trip annual policy option available, providing up to 365 days of coverage for multiple trips in a single year — ideal for frequent international travellers.

Coverage limits

Covered

Medical expenses (emergency medical assistance)

€30K – €100K

Covers emergency medical expenses abroad up to the insured sum: consultations, laboratory tests, imaging, outpatient treatment, inpatient treatment (maximum 10 days), emergency surgery, medications and medical devices. Simplu package: 30,000 EUR or 50,000 EUR. Sigur package: 50,000 EUR or 100,000 EUR. Coverage applies up to the insured sum stated in the policy.

Page 9

Section: Polita Easy Travel > A. Asistență medicală de urgență în caz de îmbolnăvire sau accident

Pachetul de asigurare acoperă următoarele riscuri, în limita sumei asigurate menționată în polița de asigurare:

Covered

Emergency medical treatment

€30K – €100K

Included in the base medical expenses coverage (Section A of the policy). Covers acute illness or accident requiring immediate medical intervention to save the insured's life or stabilize their condition. Available in both Simplu (30,000 or 50,000 EUR) and Sigur (50,000 or 100,000 EUR) packages. Inpatient treatment limited to maximum 10 hospitalization days. Emergency surgery covered when transportation to country of residence is medically impossible.

Page 9

Section: Polita Easy Travel > A. Asistență medicală de urgență în caz de îmbolnăvire sau accident

Pachetul de asigurare acoperă următoarele riscuri, în limita sumei asigurate menționată în polița de asigurare:

Covered

Hospitalization

€30K – €100K

Covered within the overall medical expenses limit (Simplu: 30,000 or 50,000 EUR; Sigur: 50,000 or 100,000 EUR). Hospitalization is covered for a maximum of 10 days and must occur during the policy validity period as a result of a covered accident or illness, in a recognized hospital with adequate diagnostic and treatment facilities using clinically tested methods. In the case of hospitalization exceeding 3 days, travel costs for one first-degree relative from Romania to the place of hospitalization are also covered. Repatriation costs for the insured's children to Romania are additionally covered.

Clause e)Page 9

Section: Polita Easy Travel > A. Asistență medicală de urgență în caz de îmbolnăvire sau accident

Tratamente medicale în regim de spitalizare pentru maximum 10 zile

Covered

Outpatient treatment

€30K – €100K

Covered within the overall medical expenses limit. Includes prescribed medications, auxiliary medical materials (casts, bandages, orthoses, dressings, crutches as prescribed), and medications administered by authorized personnel. Sub-limit not separately stated; covered up to the insured sum of the chosen package (Simplu: 30,000 or 50,000 EUR; Sigur: 50,000 or 100,000 EUR).

Clause d)Page 9

Section: Polita Easy Travel > A. Asistență medicală de urgență în caz de îmbolnăvire sau accident

Tratamente medicale în ambulatoriu cuprind:

Covered

Emergency dental treatment

€300 – €500

Emergency dental treatment resulting from an accident or acute crisis, necessary for pain relief, is included in both packages: limited to 300 EUR in the Simplu package and 500 EUR in the Sigur package. Dental treatments related to pre-existing conditions or prior interventions are excluded, except for life-saving treatment, acute pain relief, or prevention of prolonged incapacity.

Section: Pachete

Tratament stomatologic de urgenta in limita a 300 euro in limita a 500 euro

Covered

Medical transport (emergency ambulance)

€5K

Emergency ambulance transport to the nearest hospital is included in both packages, limited to 5,000 EUR. Transfer costs to a specialist clinic are also covered when medically necessary and prescribed by a physician.

Section: Pachete

Transport medical de urgenta cu ambulanta in limita a 5.000 euro in limita a 5.000 euro

Covered

Medical repatriation / evacuation

€10K

Medical repatriation (transport of the insured in medical conditions from abroad to the nearest hospital to their home or to their home in Romania) is included in both packages, limited to 10,000 EUR. Repatriation requires medical recommendation and confirmation by the Assistance Center's physician. Insurer's liability ceases upon refusal of proposed repatriation. Costs of a medical escort are covered when medically recommended.

Section: Pachete

3. Repatriere in limita a 10.000 euro in limita a 10.000 euro

Covered

Repatriation of mortal remains

€30K – €100K

In the event of the insured's death abroad during the policy period, transport of the mortal remains to Romania (to the place of burial), excluding funeral and burial costs, is covered within the overall insured sum. If repatriation is impossible, burial costs abroad (document issuance, plot acquisition, burial/cremation, coffin/urn) are covered within policy limits. Not covered: repatriation when death resulted from a chronic or pre-existing condition, or when travel was undertaken for medical treatment purposes.

Page 10

Section: Polita Easy Travel > C. Repatrierea medicală sau în cazul decesului Asiguratului

În cazul decesului Asiguratului în perioada călătoriei în străinătate, cheltuielile pentru repatriere cuprind costurile necesar a fi efectuate în vederea transportului corpului neinsuflețit în România, până la locul de înhumare, mai puțin costurile cu înmormântarea și înhumarea.

Covered

Search and rescue costs

€3K – €5K

Compensation for emergency medical expenses incurred for saving the insured's life (recovery) resulting from rescue team interventions in accidents in mountain areas, coastal areas, and other hard-to-access areas. Limited to 3,000 EUR in the Simplu package and 5,000 EUR in the Sigur package.

Section: Pachete

2. Cheltuieli cu cautarea si/sau salvarea Asiguratului in limita a 3.000 euro in limita a 5.000 euro

Excluded

COVID-19 / pandemic disease treatment

Excluded

The policy explicitly excludes diseases officially declared as epidemics or pandemics by competent authorities, and infectious or endemic parasitic diseases contracted while in a territory officially recognized as a contamination risk zone. COVID-19 is not named specifically, but falls under this exclusion if declared a pandemic or endemic. Treatment of acute manifestations of illness that first appear during the trip may be covered under the general medical expenses clause when not declared as a pandemic.

Clause o)Page 7

Section: 6. Limitele de răspundere Asirom

Bolilor declarate oficial de organe competente ca epidemii sau pandemii ori bolilor infecțioase sau parazitozelor endemice contractate pe perioada în care asiguratul s-a aflat pe teritoriul unei țări recunoscută oficial drept zonă cu potențial de contaminare.

Conditional

Pre-existing conditions

€1K

Pre-existing conditions (any illness or its complications that was diagnosed, treated or detected prior to the contract start date, or whose symptoms appeared before the policy came into force) are generally excluded. However, an acute episode (flare-up) of a chronic or pre-existing condition is covered up to 1,000 EUR in both the Simplu and Sigur packages.

Section: Pachete

Puseu acut al unei afectiuni cronice/ preexistente in limita a 1000 euro in limita a 1000 euro

Optional · Simplu, Sigur

Winter sports / seasonal sports coverage

€30K – €100K

Optional add-on ('Sporturi de sezon' / 'Sporturi de agrement') that extends emergency medical and rescue coverage for accidents occurring during recreational leisure sports including skiing, snowboarding, ski nautique, and many others (see list in policy). Must be purchased as an additional package on top of Simplu or Sigur. The add-on for the 2022 edition can only be activated for Europe or Worldwide (excluding USA/Canada) zones.

Page 13

Section: Sporturi de sezon

Prin activarea acestei acoperiri se extinde acoperirea pentru Asistență medicală de urgență în caz de îmbolnăvire sau accident pentru evenimentele petrecute ca urmare și în timpul practicării unuia dintre sporturile de agrement, menționate mai jos.

Optional · Sporturi de sezon add-on

Adventure / extreme sports coverage

€30K – €100K

Extreme and dangerous sports (canyoning, surfing, rafting, kayaking, kitesurfing, scuba-diving, windsurfing kiting, bungee-jumping, hang-gliding, paragliding, zip-lining, abseiling, safari rallies, mountaineering, MTB/BMX motorcycling, ATV, inline skating, skateboarding, snowkayaking, snowkiting, snowboarding, snowmobiling, etc.) are excluded from the base coverage. Some of these are included in the optional 'Sporturi de sezon/agrement' add-on package; see full list in policy conditions section 'Sporturi de sezon'.

Clause f)Page 7

Section: 6. Limitele de răspundere Asirom

Practicării, chiar ocazională, a unor sporturi periculoase (cum sunt: parașutism, scufundări la care sunt folosite tuburi cu oxigen ... ) sau extreme (cum sunt: canioning, surfing, rafting, kayaking, kitesurfing, scuba-diving, windsurfing kiting, bungee-jumping, deltaplan, parapantă, tiroliană, abseiling, safari, raliuri, alpinism, motociclism MTB/BMX, ATV, role, skateboarding, snowkayaking, snowkiting, snowboarding, skiboarding, snowmobile, etc.)

Excluded

Pregnancy complications

Excluded

Events due to pregnancy, abortion, childbirth or maternity are excluded, except for those immediately required as a result of an accident during the policy validity period. Exception: emergency life-saving medical expenses (for mother and child) arising from accidents or illnesses caused by unforeseen complications before the 28th week of pregnancy (or 24th week for known multiple pregnancies) are exceptionally covered in the 2022 edition. The 2026 Salt Bank edition excludes pregnancy-related events as a general rule with the exception only for accident consequences.

Page 7

Section: 6. Limitele de răspundere Asirom

De asemenea, nu sunt acoperite, evenimentele datorate stării de graviditate, avortului, nașterii sau maternității cu excepția celor imediat impuse de urmările unui accident suferit în perioada de valabilitate a poliței, astfel cum acesta este definit în prezentele condiții de asigurare.

Optional · Sigur

Civil / personal liability

€10K

Civil liability coverage for accidental damage to third parties (bodily injury or property damage) caused by the insured during travel, within the insured sum stated in the policy. Available only in the Sigur package (50,000 or 100,000 EUR medical sum). Marketing sources indicate a 10,000 EUR sub-limit for civil liability. A deductible of 10% applies to each indemnity. Legal assistance costs in civil proceedings are also covered.

Optional · available only if stated in chosen package

Legal assistance in case of road accident

Optional

Optional coverage for legal representation costs (attorney fees) in the event of a road accident occurring outside Romania or the insured's country of residence. Available only when explicitly mentioned in the chosen insurance package. Excluded if the road accident occurred in Romania, the country of residence, or outside the policy validity period, or if caused by alcohol/psychoactive substance consumption.

Page 13

Section: Asistență juridică în caz de accident rutier

În cazul unui accident rutier produs în afara României sau a țării de reședință, se va rambursa în limita menționată in polița de asigurare, cheltuielile provocate cu reprezentantul juridic, sub titularizarea de avocat.

Covered

24/7 assistance center

unlimited

24/7 assistance provided by Global Assistance Services SRL, reachable at 021.9146 (press 6) or 0374 241 800 (callable from abroad) or [email protected]. Contacting the assistance center before incurring any expenses is mandatory (within 24 hours of the insured event). Failure to notify may result in claim refusal. Included in all packages at no additional cost.

Page 5

Section: 4. Obligațiile Asiguratului

asiguratul sau un reprezentant al acestuia, trebuie să anunțe societatea de asistență prin telefon la nr: 021.9146 tasta 6 sau 0374 241 800 (apelabil din străinătate) sau prin prin e-mail pe adresa: [email protected]

Key conditions

Assistance call deadline

The insured must notify Global Assistance Services SRL (021.9146 press 6 or 0374 241 800 from abroad) within a maximum of 24 hours from the insured event and before incurring any expenses. For medical repatriation the assistance center must also be notified before arrangements are made.

Unauthorized treatment

If the insured or their representative fails to notify the assistance center and expenses are incurred without its approval, ASIROM is entitled to refuse payment of all claims. Transfers between medical facilities without assistance center approval and expenses incurred before policy entry into force or after return to Romania are also not covered.

Purchase while abroad

If the policy is purchased while the insured is not in Romania, a 24-hour waiting period applies from the policy start date. For policies purchased at distance (online/phone) with a duration of more than one calendar month, a 14-day unilateral withdrawal right applies without penalty; this right does NOT apply to policies with a duration of less than one calendar month.

Chronic conditions

Chronic diseases (known medical or psychiatric conditions with a long evolution of more than 90 days or with frequent relapses requiring repeated specialist care or monitoring, including conditions caused by excessive alcohol, toxic substance or drug consumption, or smoking) are excluded. Expenses related to manifestations of chronic disease are not covered.

Pregnancy

Events due to pregnancy, abortion, childbirth or maternity are excluded, except for those immediately required as a result of an accident suffered during the policy validity period as defined in the policy conditions.

Pre-existing condition exclusions

Pre-existing conditions (any illness diagnosed, treated or detected before the contract start date, or whose symptoms appeared before the policy came into force) are excluded. Medical expenses related to manifestations of pre-existing illness, or medical treatment started before the policy came into force, are not covered.

Coverage duration limit

Policies may be concluded for durations from 2 to 365 days. Inpatient treatment is covered for a maximum of 10 hospitalization days per insured event. ASIROM's liability begins only upon departure from Romania (or country of citizenship/residence) and ceases upon return. The policy is never valid within Romania.

Direct payment

ASIROM pays covered expenses directly to medical service providers. In exceptional cases where the insured could not contact the assistance center, reimbursement may be claimed at www.asirom.ro (Online Claims section) within 5 calendar days of the medical event or discharge, but no later than 30 calendar days after policy expiry.

Territorial scope

Three zones: Europe (including Turkey, Russia); Worldwide excluding USA and Canada; Worldwide including USA and Canada (100,000 EUR package only, max age 60). Policy is never valid in Romania.

Documents

Policy specifics

Flight delay compensation

Compensation for flight delays of more than 8 hours, flight cancellation, or missed connecting flights, included in the Sigur package, up to 500 EUR.

SourcePage 12

Section: G. Intarzierea zborului / anularea zborului

In cazul intarzierii zborului cu mai mult de 8 ore fata de durata programata a zborului / anularea zborului si/sau pierderea zborului de legatura rezultat din intarzierea primului zbor sau anularea acestuia

Baggage delay and loss coverage

Coverage for baggage that arrives late at destination or is lost

SourceClause 6

6. Intarzierea bagajelor in limita a 500 euro

Recreational sports coverage

Optional coverage for recreational and leisure sports such as skiing, surfing, mountain biking

SourcePage 11

Section: F. Acoperire pentru sporturi recreative

baschet; calatorii cu balonul cu aer, carting; ciclism turistic (fara ciclism montan, acrobatic); excursii montane fara catarari (drumetii); fotbal; golf; handbal; inot; jogging (alergari usoare)

Trip cancellation clause

Optional coverage for unexpected situations that force cancellation of the trip

Source

iar pentru situatii neprevazute ai clauza storno de anulare a calatoriei.

Emergency dental treatment

Coverage for urgent dental treatment needed during travel

Source

Tratament stomatologic de urgenta in limita a 300 euro in limita a 500 euro

Ambulance transport

Coverage for emergency ambulance transport and medical evacuation

Source

Transport medical de urgenta cu ambulanta in limita a 5.000 euro in limita a 5.000 euro

Civil liability coverage

Coverage for civil liability claims during travel

SourceClause 04

Section: Cele patru componente ale poliței

Răspundere civilă (doar pachete Sigur) Daune produse terților în călătorie · 10.000 EUR · accidente de schi, pagube proprietate hotel, obiecte sparte în spații comerciale.

USA and Canada restrictions

Coverage is not available for USA and Canada except with 100,000 EUR package and age under 60

Source

Persoanele a caror varsta depaseste limita precizata, cu exceptia celor care calatoresc in SUA si Canada, unde varsta maxima pentru cuprinderea in asigurare este de 60 de ani impliniti, pot fi acceptate in asigurare doar cu derogare si o majorare a primei de asigurare, stabilita de Asirom.

Pre-existing conditions exclusion

Not established from the insurer's documents

Medical conditions existing before travel commencement are excluded unless declared

SourceThird-party source, not the insurer's document

Section: Excluderi și situații neacoperite

Polița nu acoperă afecțiunile preexistente nedeclarate la momentul emiterii, evenimentele produse sub influența alcoolului, drogurilor sau a substanțelor psihotrope, sarcina ulterioară săptămânii 28 (pentru riscuri obstetricale), tratamentele estetice sau de fertilitate, intervențiile programate dinainte (chirurgie elective).

Extreme sports extension requirement

Extreme sports are excluded unless specific extension is purchased separately

SourcePage 13

Section: Sporturi de Agrement

Acoperirea suplimentar Sporturi de Agrement poate fi activat doar pentru Europa sau Întreaga lume

Pregnancy after week 28 exclusion

Not established from the insurer's documents

Pregnancy-related incidents after week 28 are not covered

SourceThird-party source, not the insurer's document

Section: Excluderi și situații neacoperite

Polița nu acoperă afecțiunile preexistente nedeclarate la momentul emiterii, evenimentele produse sub influența alcoolului, drogurilor sau a substanțelor psihotrope, sarcina ulterioară săptămânii 28 (pentru riscuri obstetricale), tratamentele estetice sau de fertilitate, intervențiile programate dinainte (chirurgie elective).

Alcohol/substance intoxication exclusion

Not established from the insurer's documents

Incidents occurring while under the influence of alcohol or forbidden substances are excluded

SourceThird-party source, not the insurer's document

Section: Excluderi și situații neacoperite

Polița nu acoperă afecțiunile preexistente nedeclarate la momentul emiterii, evenimentele produse sub influența alcoolului, drogurilor sau a substanțelor psihotrope, sarcina ulterioară săptămânii 28 (pentru riscuri obstetricale), tratamentele estetice sau de fertilitate, intervențiile programate dinainte (chirurgie elective).

Active conflict zone exclusion

Not established from the insurer's documents

Travel to areas with active armed conflict is not covered

SourceThird-party source, not the insurer's document

Section: Excluderi și situații neacoperite

De asemenea, sunt excluse incidentele apărute în zonele de alertă MAE — Ministerul Afacerilor Externe, conflicte armate, terorism activ, dezastre nucleare.

Romania residence requirement

Policyholder must have domicile or residence in Romania; foreign residents in Romania are not eligible

Source

Poate fi asigurata orice persoana fizica cu domiciliul in Romania sau cu resedinta pe teritoriul Romaniei, cu varsta cuprinsa intre 1 luna si 90 de ani.

Mandatory 24/7 emergency notification

Medical event must be reported to assistance center within 24 hours and before incurring expenses

SourcePage 5

Section: 4. Obligațiile Asiguratului

În termen de cel mult 24 ore de la apariția evenimentului asigurat și înainte de angajarea oricărei cheltuieli, asiguratul sau un reprezentant al acestuia, trebuie să anunțe societatea de asistență

Claims document submission deadline

Supporting documents must be submitted within 5 calendar days from the date justified for claim approval

Source

Sources

ASIROM Travel insurance