Insurer profile

AXA Seguros Generales, S.A. de Seguros y Reaseguros (trading as Direct Seguros)

Direct Seguros is a direct-sales insurance brand owned by AXA España, offering car, motorcycle, home and pet (dog) liability insurance exclusively through online and telephone channels, serving over 600,000 customers in Spain.

Source
Legal entity
AXA Seguros Generales, S.A. de Seguros y Reaseguros (trading as Direct Seguros)
Headquarters
Madrid, Spain
Parent group
AXA Group
Regulator
Directorate-General for Insurance and Pension Funds (DGSFP)
Phone
+34 900 909 189
Founded
1997
Last verified
Jul 17, 2026
Official website

Products from AXA Seguros Generales, S.A. de Seguros y Reaseguros (trading as Direct Seguros)

motor

Third-Party Car Insurance (Basic)

Basic mandatory third-party car insurance covering civil liability, driver insurance, roadside assistance and legal defense.

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Third-Party Car Insurance with Windscreen Cover

Third-party car insurance extended with windscreen breakage cover.

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Extended Third-Party Car Insurance

Third-party car insurance including windscreen breakage, fire and theft coverage.

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Comprehensive Car Insurance with Excess

Fully comprehensive car insurance with a deductible, covering own damage, fire, theft, windscreen, legal protection and driver assistance.

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Comprehensive Car Insurance without Excess

Fully comprehensive car insurance with no deductible, offering maximum protection for the vehicle and driver.

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Third-Party Motorcycle Insurance (Basic)

Basic third-party motorcycle insurance covering civil liability, rider insurance, medical assistance and legal defense.

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Extended Third-Party Motorcycle Insurance

Extended third-party motorcycle insurance adding fire, theft and electric motorcycle coverage to the basic policy.

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Comprehensive Motorcycle Insurance with Excess

Fully comprehensive motorcycle insurance with a deductible, covering own damage, fire, theft, rider equipment and electric motorcycle charging cable.

property

Basic Home Insurance

Entry-level home insurance covering the most common risks such as water damage, fire, explosion, lightning, theft, civil liability and home assistance.

property

Comfort Home Insurance

Mid-tier home insurance extending the Basic policy with glass breakage, IT assistance, family civil liability, exterior theft and total ruin coverage.

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VIP Home Insurance

Top-tier home insurance providing maximum protection including atmospheric events, smoke damage, jewellery theft, total ruin and premium VIP home assistance.

pet

Dog Civil Liability Insurance

Civil liability insurance for dog owners covering material and personal damages caused by their dog to third parties, including legal defense and bail bond, compliant with Spain's 2023 Animal Welfare Law.

liability

Dog Owner Civil Liability Insurance

Civil liability insurance for dog owners covering material and personal damages caused by their dog to third parties, in compliance with Spain's Animal Welfare Law.

Regulatory updates

Direct Seguros operates under its parent entity AXA Seguros Generales, S.A. (CIF A60917978, registry key C0723), registered with and supervised by the DGSFP. No specific sanctions or enforcement actions against Direct Seguros were identified in the 2024–2025 DGSFP regulatory records. The DGSFP published its 2024 complaints report noting a general 11.5% increase in claims across the insurance sector. Direct Seguros is subject to Spain's private insurance distribution regulations and the Animal Welfare Law of 2023 affecting its dog liability product.

Reputation and reviews

Facebook

30,261 likes

Trustpilot

1.1

470 reviews

Offer pages

Motor casco

Direct Seguros is a motor casco insurance for the Spain market with online purchase and 24/7 assistance.

Last verified Jul 18, 2026

Motor third-party liability

Direct is a motor third-party liability insurance for the Spain market with online purchase and 24/7 assistance.

Last verified Jul 17, 2026