Lower Austrian Insurance Company AG (NV)
NV
NV is a motor casco insurance for the Austria market with no online purchase and 24/7 assistance.
Direct payment
Not explicitly stated in the available sources; NV notes that repair costs are capped at the vehicle's current market value (Zeitwert), and pre-damage inspections for used vehicles are carried out by ÖAMTC on NV's behalf.
Geographic scope
Lower Austria and Vienna
NV states for its Kfz insurance (on the Kfz-Haftpflicht product page) that the territorial scope extends to Europe in the geographical sense; no separate statement specific to Kfz-Kasko was found.
Unique selling points
- Optional new-car replacement for up to 3 years in the event of total loss, instead of a cash payout based on depreciated value.
- Optional E-Paket covers EV battery and charging-cable damage from operating errors plus the unusually high extinguishing costs of electric-vehicle fires.
- Dedicated Cyber/Hacker-attack extension covers consequential damage to vehicle electronics from manipulated software, a peril most standard Kasko policies omit.
- For NV-leased vehicles, Kasko pays out the outstanding lease settlement cost after theft or total loss rather than just the lower vehicle replacement value.
- Premium eco-discount for fully electric vehicles applies to both the liability and Kasko premium.
Coverage limits
Own Damage (incl. self-inflicted)
Conditional
Only in Vollkasko
Covers damage to the insured vehicle from own carelessness, accidents and parking dents; a self-caused total loss is also covered, but only under the Vollkasko (comprehensive) tier. Repair costs are capped at the vehicle's current market value (Zeitwert). No fixed monetary sum insured is stated.
Total Loss (incl. self-caused)
Conditional
Only in Vollkasko
A self-caused total loss of the vehicle finds cover under the Vollkasko (comprehensive) tier of the Kfz-Kasko product; no fixed sum insured is stated as the vehicle's value determines the payout.
Partial Damage / Repair Costs
Covered
For partial damage, NV states that repair costs are limited to the current market value (Zeitwert) of the vehicle. Applies to perils covered under Teilkasko and, with own-fault damage, under Vollkasko.
Theft / Robbery
Covered
NV's Kfz-Kasko FAQ lists theft, embezzlement, robbery and unauthorised use by persons outside the household among the covered loss events, alongside fire, explosion and malicious damage. No fixed sum insured is stated.
Glass Damage
Covered
No limit stated
No mention of glass/windscreen damage cover specific to NV's Kfz-Kasko product was found in the available sources.
Natural Perils
Covered
NV's Kfz-Kasko explicitly covers natural perils: lightning, hail, rockfall, avalanche, landslide, storm, snow pressure, flood, etc. No fixed sum insured is stated.
Vandalism
Covered
NV's own FAQ lists malicious damage caused by persons outside the household ('mut- und böswillige Sachbeschädigung betriebsfremder Personen') among the covered events. No fixed sum insured is stated.
Roadside Assistance (Kfz-Soforthilfe)
€300
NV confirms breakdown assistance is not free of charge and is offered as the separate Kfz-Soforthilfe service; it provides recovery for the vehicle including trailer up to a combined ceiling of €300, plus a 24/7 hotline, interpreter support abroad and accident recovery.
Replacement Vehicle
No limit stated
No replacement-vehicle/rental-car benefit tied to NV's Kfz-Kasko product was found; NV's 'Mietwagenschutz' benefit found in sources applies to the Kfz-Haftpflicht (MTPL) product at the €20 million sum-insured tier, not to Kasko.
Driver/Occupant Accident Insurance
Optional
Kfz-Insassenunfall is offered by NV as an advisable separate extension of the motor insurance, covering the driver and all occupants regardless of fault, including permanent disability from a 51% degree of disability per the injury scale. It is a distinct optional product, not a built-in Kasko benefit.
Key conditions
Driver age and experience limit
According to durchblicker.at, drivers under 24 years of age pay double the Kasko deductible. An archived NV product page also references a special arrangement for drivers up to 25 years, details available on request from an NV advisor.
Repair network requirements
No mandatory repair-shop network was found. NV does note that pre-damage inspections for used-vehicle Kasko policies are carried out by ÖAMTC on NV's behalf.
Territorial scope
Not stated specifically for Kfz-Kasko; NV states for its Kfz-Haftpflicht product that territorial scope extends to Europe in the geographical sense.
Anti-theft requirements
Not specified in the available sources.
Claim notification deadline
NV requires immediate notification to the nearest police station following parking and wildlife-collision damage, as well as theft, embezzlement, robbery, unauthorised use by outsiders, fire, explosion, and malicious damage, and also for third-party property damage where no on-site data exchange occurred.
Deductible rules
NV's current product page states the deductible is individually configurable and premium-reducing starting from €290, with an option to take out cover with or without a deductible. Durchblicker.at reports a general Kasko deductible structure of €250, 500, 750 or 1,000 with double deductible under age 24, while an archived NV page mentions the possibility of raising the deductible to €580 or €1,000.
Policy specifics
Cyber/Hacker Attack Protection
Optional extension covering damages to vehicle electronics caused by manipulated software through cyberattacks or hacker interference
SourceLeasing Gap Coverage
Special protection for leased vehicles covering the financial gap between replacement value and outstanding lease payments in case of theft or total loss
SourceElectric Vehicle Eco Discount
Special premium discount for fully electric vehicles on both liability and casco insurance
SourceNew Car Replacement (3 years)
Special benefit allowing replacement with new vehicle instead of repair in case of total loss for new cars within first 3 years
SourceSource no longer reachableE-Package for Electric Vehicles
Optional E-Paket protects against damage to the vehicle's battery and charging cable caused by operating errors or carelessness, and covers the high extinguishing costs specific to electric-vehicle fires.
SourceDeductible Options
Not established from the insurer's documents
Choice of general or restricted deductible in amounts of €250, €500, €750, or €1,000; double deductible applies for drivers under 24 years
SourceThird-party source, not the insurer's documentPark Damage Coverage
Not established from the insurer's documents
Additional optional coverage for damage to parked vehicle; can be added as supplementary coverage
SourceThird-party source, not the insurer's documentVandalism Coverage in Partial Kasko
Not established from the insurer's documents
Damage caused by intentional malicious acts is covered in NV partial casco insurance (Teilkasko), unlike standard partial casco products
SourceThird-party source, not the insurer's documentPre-Damage Inspection for Used Vehicles
Not established from the insurer's documents
Pre-damage assessments for used vehicle casco insurance are performed by ÖAMTC on behalf of NV
SourceThird-party source, not the insurer's document