Reviewed from source documents

Belfius Insurance SA/NV

Belfius

Belfius is a motor casco insurance for the Belgium market with no online purchase and 24/7 assistance.

Last verified Aug 26, 2026Reviewed by: Boleron EUTerms & conditions: 2024-09Underwritten by: Belfius Insurance SA
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Direct payment

For glass-breakage claims repaired by Autoglass Clinic, Carglass or Touring Glass, Belfius pays the repairer directly (third-party payment) without prior formalities. Policyholders using a Belfius-approved repair garage also benefit from a direct-settlement arrangement and additional advantages.

Geographic scope

Belgium (nationwide)

The Omnium guarantee is valid worldwide. The other guarantees (RC, Legal Protection, Driver, Assistance) are valid in all countries listed on the international motor insurance certificate (green card) that are not expressly crossed out.

Unique selling points

  • Choice of three flexible Omnium formulas (Mini Omnium, Mini Omnium Up, Full Omnium) to match every budget and vehicle age.
  • 24/7 immediate roadside assistance in Belgium and abroad included with the Omnium guarantee.
  • No deductible on theft, fire, glass-breakage and natural-peril claims across all Omnium formulas.
  • Mini Omnium Up offers total-loss protection at a budget-friendly price point, positioned between Mini Omnium and Full Omnium.
  • Access to a Belfius-approved repair garage network offering direct settlement and additional repair advantages.

Coverage limits

Own damage (material damage to the insured vehicle)

100% of insured sum

Only in Full Omnium

Included only under the Full Omnium formula: covers material damage to the insured vehicle even when the policyholder is at fault, when no third party is identified, or in case of vandalism (e.g. collision with a wall). Reimbursement is capped at the insured value and is subject to a contractual deductible.

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Total loss coverage

100% of insured sum

Only in Mini Omnium Up, Full Omnium

Covers total loss of the insured vehicle (technically irreparable, or repair cost exceeds the vehicle's real value, or a stolen vehicle not recovered within 15 days). Available from the Mini Omnium Up formula upward (Mini Omnium Up = classic Mini Omnium plus total-loss cover). No deductible applies to this guarantee. Indemnity is based on the insured-value system chosen in the policy (agreed, functional or real value), capped at the insured value.

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Partial damage coverage (Dégâts Matériels)

100% of insured sum

Only in Full Omnium

Covers repairable (non total-loss) material damage to the insured vehicle, included only under the Full Omnium formula. Reimbursement of repair costs up to the insured value, subject to the contractual deductible.

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Theft, attempted theft and robbery (Garantie Vol)

100% of insured sum

Only in Mini Omnium, Mini Omnium Up, Full Omnium

Covers theft or attempted theft of the vehicle or its parts, including theft with violence (carjacking/homejacking) and damage caused during the theft. Included in all three Omnium formulas (Mini Omnium, Mini Omnium Up, Full Omnium). No deductible applies. Coverage requires a certified anti-theft/tracking system if stipulated in the Conditions Particulières (not mandatory once the vehicle is 5 years old). A category-B replacement vehicle is provided for up to 21 days after a theft declaration.

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Glass breakage (Garantie Bris de Vitres)

100% of insured sum

Only in Mini Omnium, Mini Omnium Up, Full Omnium

Covers breakage of the windscreen, side windows, rear window and transparent sunroof panel (glass or synthetic), including chips and cracks, and resulting damage to the vehicle itself. Included in all three Omnium formulas; no deductible applies. Repairs via Autoglass Clinic, Carglass or Touring Glass are settled directly (third-party payment).

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Natural forces and related perils (Garantie Forces de la Nature et Périls Connexes)

100% of insured sum

Only in Mini Omnium, Mini Omnium Up, Full Omnium

Covers exceptional natural forces (storm with winds over 80 km/h, hail, flood, landslide, earthquake, etc.) constituting force majeure, plus collision with an animal, chain collisions involving at least 4 identified vehicles, and damage to engine wiring caused by martens or rodents. Included in all three Omnium formulas; no deductible applies.

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Vandalism

100% of insured sum

Only in Full Omnium

Vandalism damage to the insured vehicle is covered as part of the material-damage guarantee (Dégâts Matériels), available only under the Full Omnium formula. Subject to the contractual deductible.

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Roadside assistance after a covered Omnium claim

Covered

Automatically included whenever the vehicle becomes undrivable following a claim covered by a subscribed Omnium guarantee: on-the-spot breakdown assistance and towing to the garage of the policyholder's choice in Belgium (or within 30 km beyond the border), plus transport of passengers home. This basic cover can be extended with the optional Assistance insurance (Mobilité Start / Go / Go+ formulas), which adds 24/7 towing and breakdown cover across Belgium and abroad plus replacement-vehicle entitlements.

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Replacement vehicle / mobility budget

€4,000 – €7,000

Only in Mobilité Start, Mobilité Go, Mobilité Go+

Under the Vol (theft) guarantee, a category-B rental vehicle is covered for up to 21 days after a theft declaration. Under the optional Assistance insurance, the Mobilité Start formula covers a category-B replacement vehicle (or 85 EUR/day mobility budget) for up to 7 days abroad plus rental-vehicle material damage cover up to 4.000 EUR/year; Mobilité Go extends the 7-day cover to Belgium as well; Mobilité Go+ upgrades to a category-D vehicle for up to 15 days in Belgium and abroad, up to 7.000 EUR/year rental-vehicle cover, and an additional foreign-repair support package up to 1.400 EUR.

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Driver accident insurance (bodily injury to the driver)

€500,000

Separate optional guarantee (Assurance du Conducteur) that indemnifies the driver's bodily injury or death regardless of fault, up to 500.000 EUR per claim under common-law rules, including up to 500 EUR per claim for clothing damage.

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Key conditions

Driver age and experience limit

No fixed minimum-age surcharge is stated for Omnium itself, but cover is excluded (recourse applies) if, at the time of the claim, the vehicle is driven by a person who has not reached the legally required minimum age or does not hold a valid driving licence for the vehicle.

Repair network requirements

Policyholders are free to choose any repairer, but those who are clearly not at fault or who have subscribed an Omnium formula may use a Belfius-approved repair garage, which offers various advantages; the list of approved garages is published on belfius.be under Products/Insure/Vehicles.

Territorial scope

The Omnium guarantee applies worldwide, unlike the base civil-liability guarantee, which follows the green-card country restrictions shown on the insurance certificate.

Anti-theft requirements

If stipulated in the Conditions Particulières, theft cover requires an INCERT-certified 'TT' (Track & Trace) anti-theft/after-theft system or a system recognised by the manufacturer, enabling constant vehicle location and preventing engine restart after theft. This protection requirement no longer applies once the vehicle is 5 years old.

Claim notification deadline

Any claim must be reported in writing immediately and at the latest within 8 days of its occurrence (or as soon as reasonably possible), stating the causes, circumstances and probable consequences.

Deductible rules

Mini Omnium, Mini Omnium Up and the theft/glass/natural-peril guarantees apply no deductible. Full Omnium's material-damage guarantee (own damage/partial loss/vandalism) is subject to a fixed contractual deductible (e.g. 250 or 500 EUR depending on the vehicle value) or an 'English' deductible option (no payment once repair costs exceed the set threshold); using a non-partner garage may increase the fixed deductible by 250 EUR. No deductible ever applies to the total-loss guarantee.

Where to buy

Documents

Belfius Car General Terms and Conditions (French)

Terms & conditions

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Belfius Car General Terms and Conditions (Dutch)

Terms & conditions

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Belfius Car Insurance Product Information Document (IPID, French)

IPID

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Policy specifics

Total loss coverage (Mini Omnium Up)

Mini Omnium Up provides coverage for total loss situations (e.g., vehicle is irreparable or repair costs exceed vehicle value), distinct from standard Mini Omnium which covers only damage without fault

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Approved repair network access

Omnium policyholders have access to Belfius-approved repair network with specific advantages

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Worldwide omnium guarantee coverage

Omnium guarantee is valid worldwide, unlike base civil liability which follows green card restrictions

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Three selectable Omnium formulas

Belfius Car offers three Omnium formulas: Mini Omnium (theft, fire, glass breakage, natural forces/animal collision, no deductible), Mini Omnium Up (Mini Omnium plus total-loss cover, no deductible, launched 2024), and Full Omnium (all of the above plus own material damage even at fault or by an unidentified party, or vandalism, with a fixed or English deductible).

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Fire guarantee (Garantie Incendie)

Covers the insured vehicle against fire, fire damage, explosion, lightning, short-circuit (even without flame) in the electrical system, and damage from firefighting operations, wherever and however caused. Included in all three Omnium formulas.

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Omnium franchise (deductible) options

Policyholders can choose between fixed franchise (e.g., €250 or €500) or English franchise (no payment if repair costs exceed defined threshold)

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Claim declaration timeframe

Policyholder must declare claim and its circumstances within 8 days of occurrence

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Annual contract duration with automatic renewal

Policy is underwritten for 1 year and automatically renewed for successive 1-year periods unless either party terminates per General Conditions terms

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