Reviewed from source documents

Insurance Company Bul Ins JSC

Bul Ins

Bul Ins is a travel insurance for the Bulgaria market with no online purchase and 24/7 assistance.

Last verified Sep 9, 2026Reviewed by: Boleron EUTerms & conditions: 2022-11-10Underwritten by: ZD BUL INS AD
24/7 helpline

Direct payment

The insured, their representative or a medical professional must contact the assistance company Koris Bulgaria and follow its instructions when emergency medical assistance or another insured event occurs. The IPID does not itself state that the assistance company pays providers directly or that unauthorised costs are forfeited; those mechanics are described in the full general terms and policy documentation.

Geographic scope

Region A: Europe, Near East and Mediterranean; Region B: Worldwide

Valid worldwide (per chosen region), excluding the Republic of Bulgaria for Bulgarian nationals. For foreign nationals, coverage also excludes their own country of citizenship or permanent residence.

Unique selling points

  • Selectable coverage limits from 5,000 up to 100,000 EUR/USD, well above typical Schengen visa minimums.
  • Assistance is provided through Coris International's Bulgarian branch, part of a network spanning 52 countries with round-the-clock, year-round availability.
  • Worldwide territorial option (Region B) is available for travellers going beyond Europe and the Near East.
  • Optional add-on covers extend beyond core medical assistance to accidental death/disability, third-party liability with legal assistance, and baggage loss, theft or delay.

Coverage limits

Medical expenses (accident or acute illness)

€5,000 – €100,000

Only in Регион А, Регион Б

Core cover for medical examinations, treatment, medications and related expenses abroad due to an accident or acute illness. Bul Ins offers selectable coverage limits from 5,000 to 100,000 EUR/USD depending on the chosen option.

Source

Section: Най-често задавани въпроси > Какви лимити на покритие предлагате

Застраховка „Помощ при пътуване с асистанс” се предлага с лимити на покритие от 5 000.00 EUR/USD до 100 000.00 EUR/USD.

Emergency medical treatment

€5,000 – €100,000

Only in Регион А, Регион Б

Emergency medical treatment abroad following an accident or acute illness is part of the core medical expenses cover, within the same overall selectable limit (5,000–100,000 EUR/USD).

SourcePage 0

Section: Какво покрива застраховката? > Основно покритие

Медицински разноски и разходи за репатриране вследствие акутно заболяване и злополука.

Hospitalisation costs

€5,000 – €100,000

Only in Регион А, Регион Б

Hospitalisation abroad is not itemised separately from the core medical expenses risk in the public-facing documents; it falls within the same overall medical expenses limit for accident or acute illness.

SourcePage 0

Section: Какво покрива застраховката? > Основно покритие

Медицински разноски и разходи за репатриране вследствие акутно заболяване и злополука.

Outpatient treatment

€5,000 – €100,000

Only in Регион А, Регион Б

Outpatient medical examinations and treatment abroad following an accident or acute illness fall within the core medical expenses limit.

SourcePage 0

Section: Какво покрива застраховката? > Основно покритие

Медицински разноски и разходи за репатриране вследствие акутно заболяване и злополука.

Emergency dental care

€5,000 – €100,000

Only in Регион А, Регион Б

Emergency dental care is named on the product page as part of the core cover alongside medical expenses and repatriation, within the same overall limit. The general terms restrict it to emergency procedures: pain relief, abscess incision, tooth extraction, and treatment of caries/pulpitis.

Source

Section: Какво покрива застраховката?

Медицински разноски в следствие злополука или акутно заболяване, репатриране в следствие злополука или акутно заболяване и спешна дентална помощ.

Medical transport

€5,000 – €100,000

Only in Регион А, Регион Б

Medical transportation on a doctor's instruction is a named core benefit within the overall coverage limit, per the general terms and conditions.

SourceClause 3.1.1.1

Медицинско транспортиране по лекарско предписание.

Medical evacuation and repatriation

€5,000 – €100,000

Only in Регион А, Регион Б

Repatriation transports the insured from abroad to their permanent residence in Bulgaria, or to the nearest hospital if adequate treatment cannot be guaranteed near the place of stay and life is at risk, within the overall policy limit.

SourceClause 3.1.1.2

Репатриране – заплащат се разходите за транспортиране на застрахованото лице от чужбина до неговото постоянно местожителство.

Repatriation Of Remains

5,000

A broker page dedicated to Bul Ins's 'Помощ при пътуване' travel assistance product confirms repatriation of mortal remains is a covered benefit up to a stated limit: transport costs for the insured's remains from the place of death to a location in Bulgaria designated by relatives, or to the home country for foreign nationals, are covered up to 5,000 currency units in case of death from accident or acute illness. Bul Ins's own general terms treat unauthorized repatriation (done without prior insurer/assistance-company consent) as an exclusion, implying authorized repatriation is otherwise a covered benefit; a Bulgarian insurance trade article also notes Bul Ins's basic cover typically runs with limits of 5,000 or 10,000 euro depending on trip duration and destination.

Source

Search & rescue

Optional

Bul Ins markets 'Спасителни разноски' (Rescue costs) as a distinct, optional product specifically for mountain/ski holidays. A Bul Ins press item confirms the cover pays actually-incurred costs for search, rescue, first aid and transport, including expenses of organizations engaged in search/rescue operations, and explicitly states the insured sum and policy term are selectable by the client rather than fixed. This is a separate/add-on product from the main 'Помощ при пътуване' travel assistance policy rather than an automatically included benefit within it, so no single fixed limit applies.

Source

COVID-19 treatment

Conditional

No limit stated

Only in Помощ при пътуване с Асистанс

Bul Ins's travel assistance ('Асистанс') insurance provides funds for timely, specialized medical assistance including illness from COVID-19, as well as emergency dental care. A broker page for the same Bul Ins policy further specifies that medical expenses and repatriation due to COVID-19 are covered only after presenting a positive laboratory test result.

SourcePage 0

Section: Какво покрива застраховката?

Застраховката покрива медицински разноски и репатриране вследствие на COVID-19 само след предоставяне на положителен резултат от извършено лабораторно изследване.

Pre-existing conditions

Excluded

Costs for medications and treatment of a condition already known before the departure date are explicitly excluded from cover, per both the IPID and the general terms and conditions.

SourcePage 0

Section: Какво не покрива застраховката? > Не се застраховат

Разходи за медикаменти и лечение на заболяване, което е било известно преди датата на заминаване.

Winter Sports Cover

Conditional

Bul Ins's general terms for the 'Помощ при пътуване' policy list accidents resulting from dangerous sports or hobbies — including mountaineering/climbing with ropes and equipment — as excluded 'unless otherwise agreed' in the policy, meaning winter/mountain sports risks are not covered by default but can potentially be added by special agreement. Separately, Bul Ins markets a distinct 'Спасителни разноски' (Rescue costs) product specifically for ski/mountain holidays, covering search, rescue, first-aid and transport costs with a client-selectable insured sum.

Source

Adventure Sports Cover

Conditional

Bul Ins's general terms exclude accidents resulting from dangerous sports or hobbies such as mountaineering/rock climbing with ropes, aviation and parachuting, diving, bungee jumping, hot-air ballooning, horse riding, motor racing, and water skiing, 'unless otherwise agreed' in the policy — meaning adventure/extreme sports cover is not automatic and would need to be specifically arranged with the insurer, typically via a separate rescue-costs add-on product.

SourceClause 4.18Page 2

Section: 4. ИЗКЛЮЧЕНИЯ

4.18. Злополуки в резултат на всички опасни спортове или хобита: алпинизъм или по време на планинско катерене, където се използват въжета и други пособия, авиаторство и парашутизъм, гмуркане, бънджи скокове, летене с балон, конен спорт, автомобилизъм, водни ски, работа с дървообработващи машини, освен ако не е договорено друго.

Pregnancy complications

Not established from the reviewed documents

The IPID excludes examinations related to pregnancy and termination of pregnancy, but does not use the term 'complications' and elsewhere preserves cover for emergency medical assistance in acute illness, so it is unclear whether an acute pregnancy complication would be treated as covered acute illness or excluded pregnancy care.

SourcePage 0

Section: Какво не покрива застраховката? > Не се застраховат

Прегледи, свързани с бременността и прекратяване на бременност.

Personal liability and legal assistance

Optional

No limit stated

Only in Допълнително покритие

Third-party liability, combined with legal assistance, is listed as an optional additional cover. The specific limit is not disclosed on public-facing pages.

SourcePage 0

Section: Какво покрива застраховката? > Допълнително покритие

Отговорност към трети лица/Правна помощ.

Legal assistance

Optional

No limit stated

Only in Допълнително покритие

Legal assistance is an optional additional cover under which the insurer arranges and pays for legal representation to pursue compensation on the insured's behalf. The specific limit is not disclosed on public-facing pages.

Source

Застрахователят осигурява правна помощ за образуване и водене на дело за получаване на обезщетение.

24/7 assistance

unlimited

Only in Регион А, Регион Б

Assistance is provided through Koris Bulgaria (Coris International's Bulgarian branch), whose network operates around the clock, every day of the year. The insured must contact Koris immediately (within 24 hours) upon an insured event.

Source

24 часа в денонощието, 7 дни в седмицата, 365 дни в годината.

Key conditions

Assistance call deadline

For policies with assistance included, general notification of an insured event must reach the insurer/assistance company no later than 75 hours after the event (7 days for policies without assistance). Separately, in case of need for emergency medical help, the insured, a representative or a medical professional must contact Koris Bulgaria immediately, within 24 hours.

SourcePage 1

Section: Какви са задълженията ми? – Застрахованото лице е длъжно

Вие, Ваш представител или медицинско лице трябва незабавно /до 24 часа/ да се свържете с асистиращата компания „Корис България“.

Unauthorized treatment

The insured must contact Koris Bulgaria and follow its instructions when an insured event occurs; the publicly available IPID does not itself state that costs incurred without prior assistance-company approval are forfeited.

SourcePage 1

Section: Какви са задълженията ми? – Застрахованото лице е длъжно

Застрахованият е длъжен да положи усилия за предотвратяване на застрахователно събитие... и да изпълни всички негови указания.

Purchase while abroad

It is not confirmed from the available Bul Ins sources whether this policy can be purchased after the insured has already departed abroad.

Chronic conditions

Chronic diseases and their consequences are excluded, including pre-existing health impairments that required or would have required hospitalisation or outpatient treatment before the policy began, and illnesses treated within the last six months before the policy's inception.

SourcePage 0

Section: Какво не покрива застраховката? > Не се застраховат

Хронични заболявания и последиците от тях... за заболявания, лекувани през последните шест месеца преди влизането в сила на застраховката.

Pregnancy

Examinations related to pregnancy and pregnancy termination are explicitly excluded from cover; the document does not separately address acute pregnancy complications.

SourcePage 0

Section: Какво не покрива застраховката? > Не се застраховат

Прегледи, свързани с бременността и прекратяване на бременност.

Pre-existing condition exclusions

Costs for medications and treatment of an illness known before the departure date are explicitly excluded from cover.

SourcePage 0

Section: Какво не покрива застраховката? > Не се застраховат

Разходи за медикаменти и лечение на заболяване, което е било известно преди датата на заминаване.

Coverage duration limit

Cover runs from 00:00 on the start date stated in the policy to 24:00 on the end date stated in the policy, provided the premium has been paid; whether single-trip and annual multi-trip variants are both offered is not confirmed from the sources reviewed.

SourcePage 1

Section: Кога започва и кога свършва покритието?

Застрахователното покритие започва да тече от 00.00 часа на деня, посочен за начало... и изтича в 24.00 ч на деня, посочен за край в полицата.

Where to buy

Documents

IPID - Travel Assistance with Assistance (Pomosch pri patuvane s osiguren asistans)

IPID

Open

General Terms and Conditions - Bul Ins Travel Assistance Insurance

Terms & conditions

Open

Product page - Travel Assistance with Assistance

Other document

Open

Bul Ins information documents page (links to all product IPIDs and general conditions)

Other document

Open

Policy specifics

Non-refundable tour operator/agent deposits

Reimbursement of non-refundable deposits paid to tour operators or travel agents is listed as part of the additional (optional) cover of this exact product.

SourcePage 1

Section: Какво покрива застраховката? > Допълнително покритие

√ Разходи по невъзстановими депозити към туроператори или тур-агенти;

Territorial scope - travel abroad only

Cover is valid for the countries in Region A (Europe, Near East, Mediterranean) or Region B (worldwide), excluding the Republic of Bulgaria for Bulgarian nationals. Events occurring in Bulgaria for Bulgarian nationals, or outside the country of citizenship for foreign nationals, are excluded.

SourcePage 2

Section: Къде съм покрит от застраховката?

РЕГИОН А – Европа, Близкия Изток и Средиземноморието; РЕГИОН Б – Цял свят.

USA and Canada sub-limit

Cover for territories of the USA and Canada is capped at a maximum sub-limit, regardless of the overall selected policy limit.

SourceClause 3.1.1.8Page 1

Section: 3. ПОКРИТИ РИСКОВЕ > 3.1. Основно покритие

3.1.1.8 Застрахователно покритие за територията на САЩ и Канада е с максимален лимит до 5000 USD/EUR

Baggage loss/delay and accidental death/disability additional cover

As additional (optional) cover, the product also offers benefits for accidental death or permanent loss of working capacity, and for loss, theft or destruction of personal luggage, plus delayed personal luggage.

SourcePage 1

Section: Какво покрива застраховката? > Допълнително покритие

√ Смърт или трайна загуба на трудоспособност от злополука ... √ Разходи при загуба, кражба или унищожаване на багаж, разходи при закъснение на личен багаж.

Age eligibility - conflicting maximum age

The IPID states the insured age range is 1 to 80 years, while the general terms and conditions (adopted 2022) state coverage is available up to 85 years of age; a third-party broker page corroborates the 85-year limit. Persons under 14 and incapacitated persons are excluded from the death/disability risk regardless.

SourceClause 1.1Page 1

Section: 1. ОБЩИ ПОЛОЖЕНИЯ

застрахова български и чуждестранни физически лица, наричани по-нататък „Застрахован” на възраст до 85 години, които към датата на сключване на застраховката са в добро здравословно състояние и не са под лекарско наблюдение, освен ако не е уговорено друго в застрахователната полица.

No 14-day withdrawal right for short-term travel policies

Bul Ins's distance-selling terms grant a 14-day withdrawal right for policies concluded via the website, but explicitly exclude travel, baggage, and other short-term policies with a term of less than one calendar month from this right.

Source

Sources