AIG Cyprus
AIG Cyprus is a motor casco insurance for the CY market with online purchase and 24/7 assistance.
Direct payment
Claims are handled by the AIG Cyprus claims team; the process starts when the policyholder contacts the local AIG office or their broker. The insurer's dedicated claims specialists manage each case directly through to settlement.
Geographic scope
CY
Cyprus (including occupied territories); EU member states and states signatory to the Multilateral Guarantee Agreement for TPL cover; EU/MGA signatory states for up to 30 days for all other covers
Unique selling points
- Policy explicitly covers loss or damage to the motor vehicle in the occupied territories of Cyprus — an extension most Cyprus motor insurers exclude.
- Windscreen damage under Comprehensive cover is paid up to €1,200 with no excess applied.
- 24-hour roadside and accident assistance is included as standard in all Comprehensive and Third Party Liability cover tiers.
- Policy documentation is issued in both clear English and Greek, making it accessible for expats and local Cypriot policyholders alike.
- AIG Europe S.A. carries S&P AA- and Moody's A1 financial-strength ratings, placing it in the highest financial-strength tier among Cyprus motor insurers.
Coverage limits
Own Damage (Accident)
Covered
Covers damage to the insured motor vehicle from an accident at the policyholder's own fault. The overall limit is the market value or the declared value of the motor vehicle, whichever is less.
Total Loss
Covered
If the motor vehicle is stolen or damaged beyond economical repair, the maximum payable is the lesser of the market value or the declared value of the motor vehicle. New vehicle replacement is provided for vehicles less than one year old.
Partial Loss
Covered
Partial loss due to accidental own damage is covered under the Comprehensive tier up to the market value or declared value, whichever is less. Fire and theft partial loss is covered under the Third Party Liability, Fire & Theft tier.
Theft
Covered
Loss or damage to the motor vehicle caused directly by theft is covered up to the market value or the declared value, whichever is less. Covered under both Comprehensive and Third Party Liability, Fire & Theft tiers.
Windscreen / Glass Damage
Covered
Accidental damage to the windscreen is covered up to €1,200 under Comprehensive cover without applying any excess. Under Third Party Liability cover, accidental windscreen damage is covered up to €500. Breaking of glass in the windscreen or window is also included as part of the optional Wide Coverage add-on.
Natural Perils
Covered
Damage to the motor vehicle from natural perils (earthquake, flood, hail, storm, tempest) and other natural perils not specifically excluded is covered under the Comprehensive tier as a core inclusion. Natural perils are also available as part of the optional Wide Coverage add-on layer.
Vandalism / Social Perils
Covered
Damage to the motor vehicle from social perils including riot, civil commotion, malicious acts and vandalism is covered under the Comprehensive tier. Strike, riot and civil commotion are also included in the optional Wide Coverage add-on.
24-Hour Roadside & Accident Assistance
Covered
24-hour road assistance and 24-hour accident assistance are included. Assistance is provided by a contracted company on a public road in an area controlled by the government of the Republic of Cyprus or the Sovereign Base Area.
Loss of Use / Replacement Vehicle
Covered
Extension for loss of use of the motor vehicle at €25 per day up to 10 days in the event of an approved claim under Comprehensive cover. Loss of use is also included in the optional Wide Coverage add-on.
Personal Accident to Authorised Driver
Covered
Personal accident cover for an authorised driver of €8,500 for certain bodily injuries set out in the policy. Medical expenses for authorised driver and passengers are covered up to €850.
Key conditions
driver_age_experience_limit
An additional excess is applied for young and inexperienced drivers. All drivers must hold a valid driving licence for the motor vehicle being driven and must follow the conditions of that licence.
repair_network_requirements
No specific approved garage network requirement is stated in the IPID. Repairs must not improve the vehicle beyond its condition prior to the loss or damage.
territorial_scope
Coverage applies in Cyprus, including the occupied territories of Cyprus. Third party liability cover applies in any EU member state or state signatory to the Multilateral Guarantee Agreement. All other policy covers apply in EU/MGA states for up to 30 days.
anti_theft_requirements
The policyholder must take all reasonable steps to prevent the motor vehicle and its contents from being lost or damaged, and maintain the motor vehicle in a sound condition. No specific anti-theft device requirement is stated in the IPID.
claim_notification_deadline
The policyholder must notify the insurer or their intermediary as soon as reasonably possible in the event of loss or damage to the motor vehicle.
deductible_rules
An excess is applied to each and every covered loss or damage to the motor vehicle. An additional excess applies for young and inexperienced drivers. Windscreen damage under the Comprehensive tier is paid without applying any excess.
Documents
Auto Insurance Product Information Document (IPID) – English
ipid
Policy specifics
Wide Coverage (Optional)
Optional add-on layer including windscreen/window breaking, locks and keys, rugs/clothing/personal items, strike/riot/civil commotion, natural perils, and loss of use
No Claim Protection (Optional)
Optional add-on providing protection against loss of no-claim discount benefit
New for Old (Optional)
Optional cover providing replacement with new vehicle parts instead of age-depreciated parts
Occupied Territories of Cyprus Coverage
Distinct feature: Policy explicitly covers loss or damage to motor vehicle in the occupied territories of Cyprus (notable exception vs. other Cyprus insurers)
Personal Belongings Coverage Limit
Loss or damage to personal belongings limited to €170 maximum
Emergency Medical Treatment Benefit
Emergency treatment benefit limited to €35 for covered drivers
Premium Payment Installments Condition
Premium can be paid in installments only when policy premium exceeds €300 and is specifically agreed and mentioned in Policy Schedule
Policy Cancellation Notice Period
Policyholder may cancel the policy at any time by giving written notice of at least 7 days