Trust Insurance Cyprus
Trust Insurance Cyprus is a travel insurance for the CY market with no online purchase and 24/7 assistance.
Direct payment
Not explicitly stated for travel medical; policy must be purchased in person, electronically, or by phone. Claims require documentation of expenses; direct payment arrangements not confirmed on official travel product pages.
Geographic scope
CY
International travel from Cyprus; 24hr assistance lines covering Europe, USA-Canada, and Bahrain
Unique selling points
- Policy can be issued within minutes, even on the day of departure, making last-minute travel coverage seamlessly accessible.
- Dedicated 24/7 multi-region assistance hotlines covering Europe, USA-Canada, and Bahrain ensure global support anywhere the insured travels.
- The Travel Shield program uniquely includes accommodation and travel expenses for an immediate family member to join the insured during a medical emergency abroad.
- Trust Insurance Cyprus, backed by the Nest Investments Group operating in over 23 countries, offers internationally experienced coverage with a locally-rooted service team.
- Three-time Platinum Employer award by Investors in People reflects a service culture that directly benefits policyholders through consistently high staff quality and claims responsiveness.
Coverage limits
Medical and operating expenses
Covered
Medical and operating expenses due to sickness or accident while abroad, as explicitly listed in the Travel Shield product coverage.
Emergency medical treatment
Covered
Coverage for unexpected health problems and emergency medical treatment arising during the trip, as described in the Travel Shield program.
Hospitalization
Covered
Hospital treatment is referenced as covered in the context of medical emergencies and accidents during travel under the Travel Shield program.
Outpatient treatment
Covered
Outpatient treatment is implied under the general medical expenses coverage for sickness or accident abroad; no explicit sub-limit stated on official product pages.
Emergency dental treatment
Covered
Emergency dental treatment is referenced as part of the medical expenses coverage for unexpected health problems; no separate monetary limit is stated on official product pages.
Medical transport
Covered
Medical transport is implied under the general medical and emergency coverage of the Travel Shield program; no specific limit or explicit standalone mention found on official pages.
Medical evacuation
Covered
Medical evacuation is referenced as part of the travel insurance coverage in the context of emergency care abroad; no standalone monetary limit found on official product pages.
Repatriation of remains
Covered
Repatriation is referenced in relation to the travel medical program; no specific sublimit found on official product pages.
Search and rescue
Not offered
Search and rescue is not explicitly mentioned on official Travel Shield product pages; inferred as potentially included under general emergency assistance coverage.
COVID-19 treatment
Optional
COVID-19 extra coverage is referenced as an available add-on for business travel insurance; customers are directed to discuss this with a Trust agent. No detail on standard inclusion for leisure travel.
Pre-existing conditions
Conditional
Pre-existing conditions are not explicitly addressed on Travel Shield product pages. Based on general Trust Insurance policy guidance, coverage for pre-existing conditions may be available under certain circumstances requiring disclosure of medical history.
Winter sports cover
Not offered
Winter sports cover is not explicitly mentioned on official Trust Insurance travel product pages. Coverage may be available as an add-on; customers are advised to consult a Trust agent.
Adventure sports cover
Not offered
Adventure sports cover is not explicitly described on official Travel Shield product pages. Coverage for personal accidents is mentioned; specific sports add-on details are not published.
Pregnancy complications
Not offered
Pregnancy complications are not explicitly addressed on official Travel Shield product pages. No specific inclusion or exclusion confirmed.
Personal liability
Not offered
Personal liability is not explicitly described on official Travel Shield product pages. No confirmation of inclusion or exclusion found.
Legal assistance
Not offered
Legal assistance is not explicitly mentioned on official Travel Shield product pages. No confirmation of inclusion or exclusion found.
24/7 assistance
Covered
24-hour customer service assistance is explicitly included with all Travel Shield policies, accessible via dedicated phone lines for Europe (+33975180996), USA-Canada (+18885249672), and Bahrain (+97317510600).
Key conditions
Assistance call deadline
In case of an emergency during your trip, contact your insurer as soon as possible so they can provide assistance and guidance on how to proceed with making a claim. No specific deadline in hours is stated on official product pages.
Unauthorized treatment
No explicit penalty for unauthorized treatment is stated on official Travel Shield product pages. Customers are advised to contact the insurer before seeking treatment where possible.
Purchase while abroad
Policy can be issued on the same day of departure, even after packing; it is not confirmed that purchase is available once travel has already commenced.
Chronic conditions
Chronic diseases are not explicitly addressed on Travel Shield product pages. Coverage conditions for chronic illness are not published; customers should consult a Trust agent.
Pregnancy
Pregnancy is not explicitly addressed as a covered or excluded condition on official Travel Shield product pages. Customers should consult a Trust agent for clarification.
pre_existing_conditions
Pre-existing conditions are not explicitly addressed on Travel Shield product pages. Based on general Trust Insurance policy information, coverage may be available under certain circumstances requiring prior medical history disclosure and potential additional premium.
coverage_duration_limit
Coverage duration is tailored to the trip duration; both per-trip and short domestic getaway as well as extended international vacation options are indicated. Specific maximum day limits are not published on official product pages.
Policy specifics
Family accompaniment and accommodation benefits
Extension of beneficiary stay outside country of residence and accommodation expenses for immediate family environment to stay with insured in case of illness or accident
Luggage delay coverage
Coverage for delayed luggage during travel
Trip cancellation coverage
Protection against trip cancellation losses
Personal accident coverage
Coverage for unexpected health problems and personal accidents during travel
Immediate policy issue
Policies can be issued immediately within minutes, even on the same day of departure
24-hour customer service assistance
24-hour customer support available by phone during travel and for claims
Electronic policy delivery
Insurance policy can be emailed to customer after purchase