
Generali Casco (own-damage car insurance) (Havarijni Pojisteni)
Underwritten by Generali Česká pojišťovna a.s. · Czech Republic
casco (own-damage car insurance) from Generali for the Czech Republic market, with online purchase and 24/7 assistance.
Verified Aug 26, 2026 · Terms dated 2025-05
Unique selling points
Up to 60% no-claims bonus for accident-free driving.
Extra 20% discount when the policy is arranged online.
Expres variant (vehicles over 4 years): claims settled by estimate and paid within 2 days of the last document.
No obligation to use a contracted repair shop — choose your own garage or skip the repair and keep the payout in cash.
Glass cover with no deductible for chip repair and a mobile resin-repair/replacement service at the customer's home, with a selectable limit up to 100,000 CZK.
Coverage limits
Own damage / collision cover
Conditional
Collision/own-damage cover (havárie) is included in the All Risk, Expres and Havárie a živel variants, but excluded from the Odcizení a živel variant, which covers only theft and natural perils. The claim ceiling (pojistná částka or limit) is chosen and set by the policyholder in the policy; the T&Cs do not prescribe a default sum insured.
Total loss settlement
Conditional
If repair costs equal or exceed 70% of the vehicle's market value immediately before the event (a 'totální škoda'), the insurer pays the market value less the value of usable salvage. This settlement applies within whichever variant (All Risk, Expres, Havárie a živel, Odcizení a živel) covers the peril that caused the loss; there is no fixed total-loss sum beyond the contractually agreed sum insured/limit.
Partial loss settlement
Conditional
If repair costs are below 70% of the vehicle's pre-event market value (a 'částečná škoda'), the insurer pays either the documented repair invoice or a repair-cost estimate (rozpočet) generated from a recognised pricing system, without requiring repair receipts. This applies within whichever variant covers the triggering peril; the sum insured/limit is set by the policyholder in the policy.
Theft and robbery
Conditional
Theft and robbery (odcizení) are covered under the All Risk, Expres and Odcizení a živel variants, but not under Havárie a živel, which excludes theft. If the vehicle is not recovered by the time the claim investigation is closed, the insurer pays the market value immediately before the event; the sum insured/limit is set by the policyholder.
Glass damage (All Glass)
CZK 3K – CZK 100K
Optional 'All Glass' supplementary insurance for windscreen, side/rear windows, sunroof, panoramic roof glass, all-glass doors and mirrors, damaged by collision, theft, natural perils or vandalism. Two variants are available: (A) unlimited cover where the actual glass price is paid, or (B) a selectable limit from 3,000 CZK up to 100,000 CZK. Resin repair of a chip carries no deductible; glass replacement carries a 1,000 CZK deductible.
Section: Co lze připojistit? > POŠKOZENÍ VŠECH SKEL
Limit plnění A) Bezlimitní B) 3 000 Kč až 100 000 Kč Spoluúčast : A) Oprava skla scelením: 0 Kč B) Výměna skla: 1 000 Kč
Natural perils / Acts of God
Covered
Damage caused by natural perils (hail, flood, fire, windstorm, landslide, snow/ice avalanche, snow/ice load, lightning, explosion, inundation, earthquake) is covered under every casco variant (All Risk, Expres, Havárie a živel, Odcizení a živel). The sum insured/limit is set by the policyholder in the policy.
Vandalism
Conditional
Vandalism cover is included in All Risk, Expres and Havárie a živel, but not in Odcizení a živel, which excludes vandalism. A separate 'Vandal' supplementary insurance also exists, covering exterior mirrors, wiper arms and antennas of a parked vehicle (extendable to paint, body panels, tyres, wheels/covers and glazing if video evidence of the incident is provided).
Roadside assistance
—
Optional roadside-assistance rider, sold in variants S/M/L/XL/Souprava; not automatically included with either MTPL or casco. Overall per-event claim limits range from 2,000 CZK (variant S, Czech Republic, vehicles up to 3.5t) to 300,000 CZK (variant Souprava, abroad, vehicles over 3.5t), with variant XL offering an unlimited overall ceiling; sub-limits apply per individual service (towing distance, mechanic time, replacement vehicle days, accommodation nights, etc.).
Replacement vehicle rental reimbursement
CZK 50K
Optional 'Půjčovné' (rental reimbursement) supplementary insurance covers rental costs for a replacement vehicle while the insured vehicle is repaired following a casco claim, up to 50,000 CZK with a no-deductible option, or with a selectable deductible of 1%-30% (minimum 1,000-30,000 CZK) or a fixed deductible of 1,000-30,000 CZK; requires repair at an authorised/contracted workshop and rental from a business licensed to rent vehicles, and only applies once the repair exceeds 2 days (16 working hours).
Section: Co lze připojistit? > PŮJČOVNÉ
Limity plnění: :10 000 Kč až 50 000 Kč na celé pojistné období Spoluúčast : 0 Kč Územní platnost : ČR i Evropa
Accident insurance for driver and passengers
Optional
Optional 'Úrazové pojištění dopravovaných osob' pays a lump sum for death or permanent injury and a daily benefit for necessary treatment following an accident occurring during vehicle operation; sums insured are individually agreed in the policy and are not fixed by the T&Cs.
Key conditions
Driver age and experience limit
The T&Cs do not set a minimum driver age or experience requirement for casco cover; standard exclusions instead apply if the driver lacked a valid driving licence, was disqualified, or was under the influence of alcohol/drugs at the time of the incident.
Repair network requirements
There is no mandatory repair network under casco cover; policyholders may use any repair shop or choose not to repair at all and keep the cash settlement. However, a premium discount can be agreed for accepting a recommended (doporučená) workshop from the insurer's contracted network, and using a different shop reduces the claim payment in the same proportion as the discount granted; a similar proportional reduction applies if a discount was given for a security device that cannot be proven active/maintained.
Anti-theft requirements
No specific anti-theft device is mandatory to obtain cover, but if the vehicle is fitted with an approved mechanical or electronic security device installed by an authorised installer, the policyholder receives a premium discount; failure to prove the device was active and properly maintained lets the insurer reduce the claim payment in the same proportion as the discount granted.
Claim notification deadline
The policyholder must notify Generali of a claim without undue delay.
SourceClause Článek 6 odst. 1Page 15Section: Článek 6 Šetření pojistné události a pojistné plnění
Pojistnou událost nám oznamte bez zbytečného odkladu.
Deductible rules
Deductibles are agreed in the policy as a fixed amount, a percentage of the claim, or a combination of both; if the claim amount is lower than the deductible, no payment is made. Marketing materials indicate selectable deductible levels of 1%, 5%, 10%, 20% or 30%. Glass claims settled by resin repair (scelení) are paid with no deductible applied.
Direct payment
Casco claims can be settled either as a cash payment based on the actual or estimated repair cost (including a repair-cost estimate generated by a recognised pricing system without requiring repair invoices), or, if agreed, as an in-kind settlement where Generali arranges the repair or replacement of the damaged item directly.
Territorial scope
Casco (havarijní pojištění) covers events occurring in countries within the geographic territory of Europe including the whole territory of Turkey, excluding Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia and Ukraine, unless the policy or terms state otherwise. Separate international-sanctions/full-embargo exclusions also apply (e.g. Iran, Syria, North Korea, Crimea, Zaporizhzhia/Kherson/Donetsk/Luhansk regions, Venezuela with a US nexus, Belarus, Russia, Cuba with a US nexus).
Documents
General Insurance Terms and Conditions for Vehicle Insurance VPPPMV-R-5/2025 (opens in a new tab)
Terms & conditions · PDF
Insurance Product Information Document IPIDPMV-R-5/2025 (opens in a new tab)
Product information sheet · PDF
Previous edition of the General Insurance Terms and Conditions VPPPMV-R-11/2023 (superseded) (opens in a new tab)
Other document · PDF
Casco insurance product landing page (opens in a new tab)
Other document · PDF
Policy specifics
Glass coverage (all windows)
Optional supplementary insurance covering damage to windshield, side windows, rear windows, roof windows, panoramic roofs, and side mirrors
SourceSection: Co lze připojistit? > POŠKOZENÍ VŠECH SKEL
Pojištěna jsou výhledová skla čelní, boční, zadní, střešní okna, panoramatické střechy i skla zpětných zrcátek.
Rental vehicle coverage (rental reimbursement)
Optional supplementary insurance providing reimbursement for rental vehicle costs while the insured vehicle is being repaired following an insured claim event
SourceSection: Co lze připojistit? > PŮJČOVNÉ
Pokud máte z důvodu poškození nebo zničení nepojízdné vozidlo, proplatíme vám náklady za pronájem náhradního vozidla po dobu opravy delší než dva dny v některém z autorizovaných nebo našich smluvních servisů
GAP insurance (new for old)
Optional supplementary insurance covering the financial difference between the market value of the vehicle at time of total loss and its original purchase price
SourceSection: Co lze připojistit? > GAP
V případě totální škody kryje rozdíl mezi pořizovací cenou a tržní hodnotou vozidla v době pojistné události.
Bonus/Malus system for claims-free driving
Reward system that applies discounts of up to 60% for policyholders with no claims history and increases premiums for those with claims
SourceSleva až 60 % za jízdu bez nehod
Roadside assistance services
24/7 assistance services covering vehicle breakdown, flat tire, dead battery, accident assistance, and towing services in Czech Republic and abroad
SourceSection: Co lze připojistit? > ASISTENCE
Pomůže nejen v ČR, ale také v zahraničí 24 hodin denně 7 dní v týdnu. Ve všech variantách asistencí vás jistíme při: dopravní nehodě poruše
Deductible options (co-insurance)
Policyholder can choose deductible from multiple options affecting the premium amount and claim settlement
SourceSection: Často kladené dotazy
Volitelná spoluúčast je buď v procentech od 1 % (min. 1 000 Kč) do 30 % (min. 30 000 Kč), nebo fixní bez procent od 1 000 Kč do 30 000 Kč.
No mandatory repair network requirement
Policyholder is not bound to use authorized service centers; repairs can be performed at any qualified service center at market prices
SourceGeographic coverage area restrictions
Comprehensive Motor Insurance applies to European territory and Turkey with specific exclusions
SourceSection: Často kladené dotazy
Havarijní pojištění a ostatní doplňková pojištění platí na geografickém území Evropy a Turecka, s výjimkou Arménie, Ázerbájdžánu, Běloruska, Gruzie, Moldavska, Ruska a Ukrajiny, pokud není v pojistné smlouvě nebo pojistných podmínkách uvedeno jinak.
Damage claim settlement method
Comprehensive Motor Insurance and supplementary insurance are classified as loss insurance (damage indemnity); claims are settled based on actual damage incurred
SourceStandard policy period duration
Insurance coverage operates on annual (12-month) policy periods unless otherwise agreed in the insurance contract
SourceGenerali Casco (own-damage car insurance)