Hasičská vzájemná pojišťovna, a.s.
HVP
HVP is a motor casco insurance for the Czech Republic market with no online purchase and 24/7 assistance.
Direct payment
Not specified in the reviewed sources.
Geographic scope
Europe (geographic territory of Europe plus the whole territory of Turkey)
Supplementary vehicle insurances apply to insured events occurring in Europe; the natural-peril and animal-collision rider applies only to events occurring in the Czech Republic. Standard European Green Card exclusions (e.g. Belarus, Moldova, Russia, Ukraine) apply.
Unique selling points
- Four selectable casco tiers (KARAMBOL, JISTOTA, KOMFORT, MAX) let customers pick a budget-friendly theft/weather-only plan (JISTOTA) instead of paying for collision cover they don't need.
- Basic 24/7 roadside assistance via AXA Assistance is included free of charge with every casco tier.
- Bonus from MTPL can be transferred to casco cover of up to 40%.
- Premium discounts are available for declared anti-theft equipment such as immobilizers, alarms and tracking systems.
- Special discounts are offered to volunteer firefighter (SDH) members and holders of the ZTP disability card.
Coverage limits
Own damage / collision (havárie)
Conditional
Only in KARAMBOL, KOMFORT, MAX
Collision/impact damage cover (havárie) is included in the KARAMBOL, KOMFORT and MAX variants but not in JISTOTA, which covers only theft and natural perils. Indemnity is paid up to the agreed sum insured (pojistná částka) stated in the policy.
Total loss
Covered
If damage from a covered peril is uneconomical or technically impossible to repair (total loss), the insurer pays the time value of the vehicle less usable remains, up to the sum insured. A total loss requires that residual value deducted from indemnity does not exceed 50% of the vehicle's general value.
Partial damage
Covered
For partial damage the insurer pays reasonably incurred repair costs at local usual prices, up to the vehicle's time value and never exceeding the sum insured.
Theft / robbery
Conditional
Only in JISTOTA, KOMFORT, MAX
Theft cover is included in the JISTOTA, KOMFORT and MAX variants (not in KARAMBOL), up to the agreed sum insured. A separate standalone theft rider (limited to 100,000 CZK per event) exists only for customers who hold MTPL cover without any casco variant.
Windscreen / glass insurance
Optional
Optional add-on covering either the windscreen or all vehicle windows against damage or destruction occurring as a standalone event, i.e. without damage to other parts of the vehicle; indemnity is capped at the sum insured agreed in the policy. Minimum deductible of 5% applies, but if the glass is repaired by resin injection and the repair cost does not exceed 3,000 CZK incl. VAT, no deductible is deducted.
Natural perils (živel)
Conditional
Only in KARAMBOL, JISTOTA, MAX
Natural peril cover (fire, explosion, lightning, hail, windstorm, falling objects, flood) is included in the KARAMBOL, JISTOTA and MAX variants but not in KOMFORT, up to the agreed sum insured.
Vandalism
Conditional
Only in MAX
Vandalism damage, together with animal damage to a parked vehicle, is covered only in the top-tier MAX variant, up to the agreed sum insured.
Roadside assistance
Covered
Basic assistance service is included free of charge with every casco variant (24/7, provided via AXA Assistance), covering technical assistance for accidents and breakdowns. An enhanced/extended assistance rider with higher limits can be purchased separately (basic add-on limit 1,800 CZK per incident domestically, 120 EUR abroad).
Replacement vehicle
CZK 1,000
Optional add-on for passenger or commercial vehicles up to 3,500 kg; reimburses rental cost of a replacement vehicle when the insured vehicle is immobilized for more than 8 hours due to a claim from the casco policy, rented within the Czech Republic. Rental cost is capped at 1,000 CZK/day.
Accident insurance for persons transported in the insured vehicle
Optional
Optional supplementary accident insurance for the driver and passengers of the insured vehicle; in special cases it can be arranged standalone without MTPL or casco cover. The sum insured / limit is set by the policyholder according to their needs at their own responsibility (no fixed limit stated).
Key conditions
Driver age and experience limit
Not specified in the reviewed sources.
Repair network requirements
The policyholder must obtain the insurer's consent before starting vehicle repairs and, on request, document repair costs; the policyholder must also allow the insurer to inspect the damaged vehicle and, after conclusion of insurance, perform a self-inspection of the vehicle and submit photographs to the insurer.
Territorial scope
Supplementary vehicle insurances are valid for events occurring in Europe (geographic Europe plus the whole territory of Turkey); the natural-peril and animal-collision rider is valid only for events occurring within the Czech Republic.
Anti-theft requirements
The policyholder must ensure the vehicle is properly secured against theft as agreed in the policy; premium depends on declared vehicle security features (immobilizer, alarm, tracking system), and if a declared security system is missing at the time of a claim, the indemnity may be reduced by up to 50%.
Claim notification deadline
Traffic accidents involving injury or damage exceeding 100,000 CZK, vandalism, wildlife/animal collisions, and motorcycle accidents must be reported to the police. Claims must be reported to the Motor Claims Department by phone (+420 222 119 103, Mon–Thu 8:00–16:00, Fri 8:00–15:00), email (skody@hvp.cz), in writing, or via the online reporting system.
Deductible rules
Supplementary insurances are arranged with a deductible; the agreed deductible amount is stated in the policy or the terms and is subtracted from the indemnity. Deductible level is configurable at contract conclusion and higher deductibles reduce premium. For glass insurance a minimum deductible of 5% applies, except that no deductible is deducted if a windscreen repair by resin injection costs no more than 3,000 CZK incl. VAT.
Documents
Supplementary Insurance Terms and Conditions for MTPL and Casco add-ons (NP/04/2024)
Terms & conditions
Policy specifics
Assistance services
Basic assistance services included free with hull insurance; optional extended assistance available for additional premium
SourceDeductible (Spoluúčast)
Policyholder's participation in damage claims is optional and configurable
SourceVehicle security requirements
Premium depends on vehicle security features; missing declared security systems may result in 50% claim reduction
SourceGlass insurance (optional)
Optional coverage for windscreen or all windows; covers damage or breakage as standalone event without other vehicle damage
SourceGAP insurance (optional)
Optional add-on covering the difference between the purchase price and the general/market value of the vehicle at the time of a total-loss claim under casco insurance; only for passenger vehicles up to 3,500 kg, not older than 3 years at policy inception.
SourceTravel luggage / personal belongings insurance (optional)
Optional cover for luggage and personal items transported in the insured vehicle against natural perils, traffic accident, or forcible theft; separate limits apply, e.g. 5,000 CZK per business item, max 3,000 CZK for personal items in the cabin of a parked vehicle, and no cover for theft from a parked vehicle between 22:00 and 06:00.
SourceCoverage territory
Hull insurance is valid on European territory as defined in policy; specific exclusions apply
SourceFour coverage variants
Policyholder may select from four distinct hull insurance variants covering different risk categories
SourceVehicle self-inspection requirement
After conclusion of insurance, policyholder must perform vehicle self-inspection and submit photos to insurer
SourceClaims notification to specific department
Motor hull insurance claims must be reported to Motor Claims Department by phone, email, branch, or online reporting system
Source