
AXA Casco (own-damage car insurance) (Mon Auto)
Underwritten by AXA France IARD · France
casco (own-damage car insurance) from AXA for the France market, with online purchase and 24/7 assistance.
Verified Aug 29, 2026 · Terms dated 2026-04Sources
Unique selling points
1-hour breakdown assistance guarantee anywhere in mainland France or Monaco, with a €30 payout if AXA misses the deadline.
Repairs at AXA partner garages come with no upfront payment (besides the deductible) and a 5-year repair warranty.
'Joker' service gives drivers under 25 up to 5 free taxi trips a year (under 50km) to get home safely if unfit to drive.
Progressive deductible reduction of up to 50% after 8 claim-free years when repairs are made in the AXA partner network.
Dedicated AXA Glass hotline handles windscreen claims directly with partner glaziers, without upfront cost.
Coverage limits
Own damage (Dommages tous accidents)
Covered
Covers damage to the insured vehicle from collision with another vehicle, impact with a fixed or moving object, overturning without prior collision, or unforeseeable flooding, regardless of the driver's fault. No fixed monetary ceiling is stated in the general terms; indemnification is capped by the vehicle's economic value on the date of loss, minus the applicable deductible (amount set in the Conditions Particulières). Included in the Tous Risques Essentielle, Équilibre and Étendue formulas; not available in the Tiers formulas.
Section: 6. Les garanties pour protéger votre véhicule > 6.5. Dommages tous accidents
Nous garantissons le véhicule assuré contre les dommages résultant : de la collision du véhicule assuré avec un ou plusieurs autres véhicules ; du choc avec un corps fixe ou mobile extérieur au véhicule assuré ;
Total loss / enhanced indemnification (Indemnisation renforcée)
—
Without the option, a stolen or destroyed vehicle is indemnified within its economic (expert-assessed) value on the day of loss. With the 'Indemnisation renforcée' option, vehicles under 2 years old (from first registration) are indemnified at purchase value, and vehicles 2 years or older at expert value plus 20% (minimum €1,000), capped at the purchase value. This option is optional under the Tous Risques Essentielle formula and included under the Tous Risques Équilibre and Étendue formulas.
Section: 6. Les garanties pour protéger votre véhicule > 6.7. L'indemnisation renforcée
Véhicule de 2 ans et + Valeur à dire d'expert + 20 % avec un minimum de 1 000 € dans la limite de la valeur d'achat
Partial loss / repair costs
Covered
If the vehicle is repairable, AXA settles the repair cost assessed by the expert (based on the acquitted invoice), within the limit of the vehicle's economic value on the date of loss, less any deductible. If the policyholder chooses not to repair, AXA pays the estimated repair cost without exceeding the difference between the pre-loss and post-loss values. No fixed cap is stated; it is bounded by vehicle value.
Section: 10. L'indemnisation de vos sinistres > 10.1. Modalités de gestion
Nous réglons entre vos mains le montant des réparations évalué par l'expert sur la base de la facture acquittée, dans la limite de la valeur économique du véhicule au jour du sinistre déduction faite de l'éventuelle franchise.
Theft / robbery (Vol)
Covered
Covers disappearance or damage to the insured vehicle following theft or attempted theft, subject to serious evidence of forced entry. Indemnification is reduced to 70% of the loss if the keys/cards were left in or on the vehicle, or if the vehicle lacked the required functioning geolocation anti-theft device. No fixed monetary cap is stated; indemnification is bounded by the vehicle's value. Included (bundled as 'Incendie et vol') from the Tiers Étendue formula upward.
Section: 6. Les garanties pour protéger votre véhicule > 6.2. Vol
Nous garantissons le véhicule assuré contre les dommages résultant de sa disparition ou de sa détérioration à la suite d'un vol ou d'une tentative de vol ainsi que ceux résultant de la disparition ou de la détérioration des éléments volés indépendamment du véhicule s'ils entrent dans la définition du véhicule assuré.
Glass damage (Bris de glace)
Covered
Covers repair or replacement costs following breakage of the windscreen, rear window, side windows, sunroof or roof, and the full set of front lights. Rear lights, exterior mirror glass and any other glass or organic-glass element are excluded. To be covered, the claim must be declared before any repair or replacement takes place. The applicable deductible amount is set out in the Conditions particulières.
Section: 6. Les garanties pour protéger votre véhicule > 6.1. Bris de glace
Nous garantissons les frais de réparation et/ou de remplacement engagés à la suite d'un bris des éléments en verre du véhicule, glaces ou verres organiques suivants : pare-brise ; vitre arrière ; vitres latérales ; toit ouvrant ou non ; ensemble des feux avant.
Natural perils (Catastrophes naturelles)
Covered
Covers direct material damage to the vehicle caused by a natural catastrophe officially recognised by ministerial order published in the Journal Officiel. A statutory deductible of €380 per damaged vehicle applies (higher deductible applies for vehicles used professionally if stated in the contract). No coverage ceiling beyond the vehicle's value is stated. Included from the Tiers Essentielle formula upward.
Section: 6. Les garanties pour protéger votre véhicule > 6.8. Catastrophes naturelles
Nous garantissons conformément aux articles L 125-1 et suivants du Code des assurances, dans les limites prévues ci-après les dommages matériels directs causes aux corps de véhicules terrestres à moteur contre les effets des catastrophes naturelles
Vandalism
Covered
Vandalism damage to the insured vehicle is covered under the same 'Dommages tous accidents et vandalisme' guarantee as own damage/collision cover. No fixed monetary cap is stated; indemnification is bounded by the vehicle's economic value less the deductible. Included in the Tous Risques Essentielle, Équilibre and Étendue formulas only.
Section: 12. Les formules d'assurance de l'offre Auto > Les garanties proposées
Dommages tous accidents et vandalisme
Roadside assistance (Assistance au véhicule)
€185
24/7 breakdown/towing assistance from the immobilisation site to the nearest garage, covered up to €185 TTC, triggered by breakdown, accident, fire, theft, vandalism, glass breakage, attack, climate event, natural/technological catastrophe, tyre puncture, wrong fuel, or lost/broken/stolen key. AXA guarantees roadside intervention within 1 hour anywhere in mainland France or Monaco, or pays a €30 indemnity if the deadline is missed. Included as standard across all six formulas (may carry a mileage deductible for breakdown-only calls depending on the formula, waived with the 'Pack tranquillité').
Section: 5. Les garanties pour vous protéger > 5.2. L'assistance
L'assisteur organise et prend en charge, à concurrence de 185 € TTC, le dépannage ou le remorquage du lieu d'immobilisation jusqu'au garage le plus proche.
Replacement vehicle (Véhicule de prêt)
7 days – 30 days
Provides a city-car-type loan vehicle if the insured vehicle is immobilised more than 24 hours: up to 7 days for a breakdown, up to 15 days for accident/fire/vandalism/natural catastrophe/climate or technological event, and up to 30 days if stolen and not recovered within 24 hours. If no loan vehicle is available or eligibility conditions are not met, AXA pays €40 TTC per day (€120 TTC per day for a fitted/utility vehicle). Optional under the Tiers Mini, Tiers Essentielle, Tiers Étendue and Tous Risques Essentielle formulas; included under Tous Risques Équilibre and Étendue.
Section: 5. Les garanties pour vous protéger > 5.2.3. Véhicule de prêt
L'assisteur prend en charge et met à votre disposition un véhicule de prêt de type citadine si le véhicule est immobilisé plus de 24 heures : à la suite d'une panne, sans excéder 7 jours ;
Driver accident protection (Garantie / Sécurité du conducteur)
€250K
Compensates the driver's own bodily injury (or, in case of death, their heirs) following a road accident, under French common-law rules, up to a base ceiling of €250,000 included in all formulas. An optional 'Pack tranquillité' raises the ceiling to €500,000, €1,000,000 or €2,000,000. A 10% deductible applies to the permanent functional deficit component when the A.I.P.P. rate exceeds 10%; no compensation is due for that head if the A.I.P.P. rate is 10% or less. An immediate advance of up to €3,000 is paid toward funeral costs in case of death.
Section: Qu'est-ce qui est assuré ? > LES GARANTIES SYSTÉMATIQUEMENT PRÉVUES
Garantie du conducteur (250 000 €) ;
Key conditions
Driver age and experience limit
Coverage excludes damage occurring when the driver does not hold the age or valid driving licence required by law. Drivers under 25 (principal or named) benefit from the 'Joker' assistance service allowing a safe return home (handing keys to a relative, exempt from the 'other drivers' deductible, or up to 5 taxi trips per year under 50km from home).
Repair network requirements
Repairing at an AXA partner garage entitles the policyholder to no upfront payment of costs (other than the deductible), provision of a loan vehicle subject to availability, repairs guaranteed for up to 5 years, and a larger progressive deductible reduction (up to 50% versus up to 40% outside the network) after several claim-free years.
Anti-theft requirements
Theft claims require serious evidence of forced entry. Indemnification is reduced to 70% of the loss if the ignition keys/cards were left in or on the vehicle (unless stolen after a break-in of the home/private garage or an assault), or if the vehicle was not fitted with, or the required anti-theft geolocation device was not functioning, as specified in the Conditions Particulières.
Claim notification deadline
Claims must be reported before any repair or replacement: 2 business days for theft or attempted theft (with a police report filed within 24 hours), 5 business days for glass damage and all other claims including vandalism, and 30 days following publication of the ministerial order for natural catastrophe claims.
SourceClause 9Page 53Section: 9. Ce qu'il faut savoir en cas de sinistre > Formalités et délais de déclaration
Délais 5 jours ouvrés 30 jours à compter de la publication de l'arrêté de reconnaissance de catastrophe naturelle 2 jours ouvrés 5 jours ouvrés
Deductible rules
Deductibles may be flat-rate, proportional (fixed amount plus a percentage of the claim, capped), or legal (e.g. the statutory €380 deductible for natural catastrophe claims). Deductibles for Dommages tous accidents, Incendie, Vol, Événements climatiques and Attentats decrease progressively after 2/4/6/8 claim-free years by 20%/30%/40%/50% if repaired at an AXA partner garage (10%/20%/30%/40% otherwise). The deductible is halved when the driver is only partially at fault and is never opposable to third-party victims under the liability guarantee.
Direct payment
If you have your vehicle repaired at an AXA partner garage, you pay no upfront costs except any applicable deductible, you benefit from a loan car subject to availability, and repairs are guaranteed for up to 5 years.
Territorial scope
Mandatory liability applies in mainland France, the DROM-COM, other multilateral-agreement signatory countries (most of the EU/EEA, UK, Switzerland, Andorra, Monaco, San Marino, Vatican, Gibraltar, etc.) and non-signatory countries under an international insurance certificate. Own-damage (casco) and other optional guarantees apply in mainland France, the DROM-COM and Monaco, extended to stays not exceeding 6 months in the same multilateral-agreement countries. Natural catastrophe, technological catastrophe and terrorism attack covers are limited to mainland France and the DROM.
Documents
Mon Auto General Terms and Conditions (Ref. 972115 J, April 2026) (opens in a new tab)
Terms & conditions · PDF
Mon Auto General Terms and Conditions (Ref. 972115H, prior edition) (opens in a new tab)
Terms & conditions · PDF
Mon Auto General Terms and Conditions (Ref. 972115D, 2021 edition) (opens in a new tab)
Terms & conditions · PDF
Mon Auto Insurance Product Information Document (IPID) (opens in a new tab)
Product information sheet · PDF
Policy specifics
Personal effects protection
Coverage of personal items and baggage transported in the insured vehicle in case of damage or theft
SourceClause 2.19Page 31Section: 2. Présentation des garanties > 2.19. Contenu du véhicule
À l'occasion d'un événement garanti, les garanties souscrites sont étendues aux objets et effets privés ou professionnels : transportés dans ou sur le véhicule assuré ;
Legal protection
Optional coverage for legal assistance and defense in matters related to vehicle purchase, sale, repair, and road traffic violations
SourceDeductible application
Deductible amount specified in particular conditions; not applicable to third-party beneficiaries in liability coverage
SourceClause 2.2Page 9Section: 2. Présentation des garanties > 2.2. Responsabilité civile automobile
Le montant de la franchise applicable est indiqué aux Conditions particulières. Elle n'est pas opposable aux victimes ou à leurs ayants droit.
Claims notification requirement
For theft claims, police report must be filed within 24 hours; insured must declare all claims involving guaranteed risks within specified conditions and timeframes
SourcePage 2Section: Quelles sont mes obligations ? > En cas de sinistre
En cas de Vol, déposer plainte dans les 24 heures auprès des autorités compétentes et fournir l'original du dépôt.
Geographic coverage scope
Coverage applies in mainland France, overseas departments/territories, countries listed on green card certificate, Gibraltar, Liechtenstein, Monaco, San Marino, Vatican City
SourcePage 2Section: Où suis-je couvert ?
dans les autres pays signataires de l'accord dit multilatéral : Allemagne, Autriche, Belgique, Bulgarie, Chypre, Croatie, Danemark, Espagne, Estonie, Finlande, Grèce, Hongrie, Irlande, Islande, Italie, Lettonie, Liechtenstein, Lituanie, Luxembourg, Malte, Norvège, Pays-Bas, Pologne, Portugal, République tchèque, Roumanie, Slovaquie, Slovénie, Suède, Principauté d'Andorre, Bosnie-Herzégovine, Suisse, Grande-Bretagne, Monténégro, Serbie, Monaco, San Marin, Vatican, Gibraltar
Minimum driver age
Driver must meet legal age requirement and possess valid driving license as specified in particular conditions
SourcePage 40Section: 4. Ce que votre contrat ne prend jamais en charge
les dommages survenus lorsque le conducteur du véhicule assuré n'a pas l'âge requis ou ne possède pas les certificats, en état de validité, exigés par la réglementation en vigueur pour la conduite du véhicule
Sources
- espaceclient.axa.frhttps://espaceclient.axa.fr/content/dam/axa/ecc/pdf/Espace%20Documentaire/CG/AUTO/972115D.pdf#page=31(opens in a new tab)
- espaceclient.axa.frhttps://espaceclient.axa.fr/content/dam/axa/ecc/pdf/Espace%20Documentaire/CG/AUTO/972115D.pdf#page=40(opens in a new tab)
- espaceclient.axa.frhttps://espaceclient.axa.fr/content/dam/axa/ecc/pdf/Espace%20Documentaire/CG/AUTO/972115D.pdf#page=9(opens in a new tab)
- media.axa.frhttps://media.axa.fr/content/dam/axa-fr/image/particuliers/auto/documents-informations/auto/pdf-mon-auto-cg.pdf#page=31(opens in a new tab)
- media.axa.frhttps://media.axa.fr/content/dam/axa-fr/image/particuliers/auto/documents-informations/auto/pdf-mon-auto-cg.pdf#page=37(opens in a new tab)
- media.axa.frhttps://media.axa.fr/content/dam/axa-fr/image/particuliers/auto/documents-informations/auto/pdf-mon-auto-cg.pdf#page=40(opens in a new tab)
- media.axa.frhttps://media.axa.fr/content/dam/axa-fr/image/particuliers/auto/documents-informations/auto/pdf-mon-auto-cg.pdf#page=42(opens in a new tab)
- media.axa.frhttps://media.axa.fr/content/dam/axa-fr/image/particuliers/auto/documents-informations/auto/pdf-mon-auto-cg.pdf#page=44(opens in a new tab)
- media.axa.frhttps://media.axa.fr/content/dam/axa-fr/image/particuliers/auto/documents-informations/auto/pdf-mon-auto-cg.pdf#page=46(opens in a new tab)
- media.axa.frhttps://media.axa.fr/content/dam/axa-fr/image/particuliers/auto/documents-informations/auto/pdf-mon-auto-cg.pdf#page=53(opens in a new tab)
- media.axa.frhttps://media.axa.fr/content/dam/axa-fr/image/particuliers/auto/documents-informations/auto/pdf-mon-auto-cg.pdf#page=56(opens in a new tab)
- media.axa.frhttps://media.axa.fr/content/dam/axa-fr/image/particuliers/auto/documents-informations/auto/pdf-mon-auto-cg.pdf#page=71(opens in a new tab)
- axa.frhttps://www.axa.fr/content/dam/axa-fr-convergence/auto/ipid/Dipa-Mon-Auto-2024.pdf#page=1(opens in a new tab)
- axa.frhttps://www.axa.fr/content/dam/axa-fr-convergence/auto/ipid/Dipa-Mon-Auto-2024.pdf#page=2(opens in a new tab)
- axa.frhttps://www.axa.fr/particuliers/vehicules-mobilite/assurance-auto.html(opens in a new tab)
AXA Casco (own-damage car insurance)