Extracted from source documents

Groupama Casco (own-damage car insurance) (Casco Tous Risques)

Underwritten by Groupama · France

casco (own-damage car insurance) from Groupama for the France market, with online purchase and 24/7 assistance.

Verified Aug 29, 2026 · Terms dated 2011-01Sources

Online purchase24/7 helpline

Unique selling points

Repairs carried out at Groupama's Auto Presto partner garage network are guaranteed for the vehicle's lifetime while it remains insured with Groupama.

Windshield chip repairs under PRESTO GLACE are carried out with no deductible, at the customer's home or workplace.

24/7 breakdown assistance is available regardless of the formula chosen.

New customers can receive a €50 reduction on their first year's premium when subscribing two new Groupama contracts.

Backed by a network of nearly 2,000 branches and 4,800 advisers across France for in-person support.

Coverage limits

Conditional

All-Risks Accidental Damage (Dommages Tous Accidents)

Conditional

Covers all accidental damage suffered by the insured vehicle, including tyres when damage is accessory to the vehicle's damage, plus justified towing/breakdown costs to the nearest garage. This guarantee is only part of the 'tous risques' (comprehensive) formulas; it is not available under third-party-only formulas. No fixed sum insured is stated; indemnification is based on repair cost or vehicle value per the age-based settlement tables.

Clause 4.1.1Page 14

Section: Vos garanties > 4. La protection de votre véhicule > 4.1. Dommages tous accidents

Toutes les détériorations accidentelles subies par le véhicule assuré. Les pneumatiques sont couverts lorsque leur détérioration est l'accessoire des dégâts causés au véhicule ;

Covered

Total Loss Settlement

Covered

Settlement depends on vehicle age: for vehicles new or under 1 year, if repair cost exceeds 2/3 of the original purchase value, indemnity is at replacement (new) value if the wreck is surrendered, or actual value if kept. For vehicles 1-5 years old, indemnity is expert-assessed replacement value, or purchase-value option (capped at Argus value +30%) for 3 years from purchase. For vehicles over 5 years old, if repairable and repaired, indemnity is the 'Indemnisation Plus' (minimum €1,416, maximum replacement value +20%, within repair cost limit); otherwise expert replacement value with a minimum of €1,100 (minus wreck value), or the purchase-value option if chosen.

Page 29

Section: 4.4. Dommages au véhicule > 4.4.1. Véhicules à 4 roues de 3,5 tonnes et moins > Véhicule âgé de PLUS DE 5 ans

Valeur réelle avec mini 1 100 U

Covered

Partial Damage / Repair Cost Settlement

Covered

When repair cost is below the applicable threshold (2/3 of original purchase value for vehicles under 1 year, or expert replacement value for older vehicles), indemnity equals the actual cost of repairs (parts replacement/repair at expert valuation, including reconditioned parts where the expert deems it possible), with no fixed monetary ceiling stated in the policy wording.

Page 8

Section: Votre contrat > 6. Que signifient certains termes de votre contrat ?

COÛT DES RÉPARATIONS : ce coût comprend la réparation ou le remplacement des pièces endommagées, à dire d'expert, y compris lorsque l'expert l'estime possible avec l'utilisation de pièces de réemploi.

Conditional

Theft Coverage

Conditional

Covers loss/damage from theft or attempted theft of the vehicle by break-in of the vehicle or its garage, or violence against the keeper/owner, plus recovery, towing and breakdown costs. A separate guarantee covers isolated theft of vehicle components (including wheels). Requires an anti-theft device where stated in the personal conditions and observance of prevention measures (removing ignition keys/electronic badges, engaging the steering lock, closing windows/sunroof, locking doors/bonnet/boot). Not available under the entry-level third-party-only formula; included from the extended third-party formula upward.

Clause 4.3.1Page 14

Section: Vos garanties > 4. La protection de votre véhicule > 4.3. Vol du véhicule

les dommages consécutifs à la disparition frauduleuse ou à la détérioration du véhicule assuré résultant du vol ou de la tentative de vol de ce véhicule par : - effraction du véhicule,

Conditional

Isolated Glass Breakage

Conditional

Covers isolated breakage of the windshield, side windows, rear window, door windows and non-opening panoramic roof, plus corresponding repair/replacement costs and towing if needed. Excludes headlight/optic units, long-range and fog lights, opening sunroof glass, mirrors, indicator lights, door deflectors and mirror supports (covered instead under the front optics/sunroof guarantee where subscribed). Via the PRESTO GLACE service, windshield chip repairs can be carried out with no deductible at the customer's home or workplace, for 4-wheel vehicles of 3.5 tonnes or less only.

Clause 4.8.1Page 16

Section: Vos garanties > 4. La protection de votre véhicule > 4.8. Bris isolé des glaces

le bris isolé : - du pare-brise, - des glaces de côté, - de la lunette arrière, - des glaces de portières, - du toit panoramique non ouvrant.

Conditional

Natural Catastrophes and Weather Events

Conditional

Combines two guarantees: (1) Catastrophes naturelles, covering non-insurable direct material damage caused by the abnormal intensity of a natural agent, triggered only after publication of an official interministerial decree recognising a 'state of natural catastrophe'; also extended to ground subsidence from natural/human-made underground cavities; and (2) Événements climatiques, covering storm, flood, landslide, avalanche, falling rocks and hail when not declared a natural catastrophe. Both exclude indirect damage and depreciation.

Clause 4.10.1Page 16

Section: Vos garanties > 4. La protection de votre véhicule > 4.10. Catastrophes naturelles

la réparation pécuniaire des dommages matériels directs non assurables subis par le véhicule assuré et ayant pour cause déterminante l'intensité anormale d'un agent naturel

Conditional

Vandalism Damage

Conditional

Extends, only to the guarantees indicated in the limits/deductible table for the chosen formula, cover to accidental deterioration of the insured vehicle caused by acts intended solely to destroy or damage it, plus justified towing/breakdown costs. In practice offered alongside the all-risks damage guarantee in the comprehensive ('tous risques') formulas.

Clause 4.2.1Page 14

Section: Vos garanties > 4. La protection de votre véhicule > 4.2. Dommages par vandalisme

par extension aux seules garanties indiquées dans le tableau des montants de garantie et des franchises en fonction de la formule que vous avez choisie pour votre véhicule : toutes les détériorations accidentelles subies par le véhicule assuré lorsqu'elles résultent d'actes de vandalisme

Covered

Vehicle Assistance

€138 – €230

Included with every Groupama Conduire auto policy: towing/breakdown assistance following immobilisation from an accident, breakdown, theft or vandalism, available 24/7 via Mutuaide Assistance. A 50 km deductible from the declared home address applies except in case of accident/theft/vandalism, for cross-border residents, or if the optional 'Assistance 0 km' (home breakdown assistance) has been subscribed. Example benefit limits (non-indexed): breakdown/towing costs €138 TTC in France and €230 TTC abroad; equivalent limits apply for lost/broken/locked-in keys.

Page 19

Section: Vos garanties > 6. L'assistance > 6.2. Assistance au véhicule depuis votre domicile (Assistance 0 km)

Frais de dépannage et/ou remorquage en France 138 U TTC ... Frais de dépannage et/ou remorquage à l'étranger 230 U TTC

Conditional

Replacement / Loan Vehicle (Auto Presto)

7 days – 30 days

Loan vehicle (category stated in the personal conditions) provided in Metropolitan France in case of vehicle unavailability, for a duration that varies by event: up to 7 days for breakdown repairs, up to 15 days for accident repairs (up to 20 days if the vehicle is declared a total loss/wreck), and up to 30 days if the vehicle is stolen. If no loan vehicle is available locally, a daily indemnity is paid instead, reduced to €35 TTC/day if only a lower category vehicle can be supplied. The enhanced 'Auto Presto Privilège' variant is included as standard only in the top-tier comprehensive formula and is an optional paid add-on in the other formulas; the free Auto Presto loan car after an accident also requires that the 'Dommages Tous Accidents' guarantee has been subscribed and repairs are carried out at a partner garage.

Clause 7.4.1Page 22

Section: Vos garanties > 7. Les services Auto Presto > 7.4. Prêt suite à vol ou épave

une durée maximale de 30 jours si le véhicule assuré est volé.

Covered

Driver Bodily Injury Protection

€1.2M

Included automatically in all Groupama Conduire formulas: covers the driver's own bodily injury or death following a road accident, whether or not the driver is at fault, including temporary and permanent incapacity indemnification (per the common-law schedule), medical/rehabilitation costs, third-party assistance costs, and, on death within one year, funeral costs and moral/economic prejudice to beneficiaries. Indemnification can reach up to €1.2 million, revalued each year based on the evolution of the AGIRC/ARRCO pension point. Cover applies during use of the vehicle, including starting it up, repairing, refuelling, loading/unloading.

Section: Encore plus d'atouts pour alléger votre budget et faciliter vos déplacements

Une garantie "accident corporel du conducteur" qui va prendre en compte de nombreux préjudices financiers et corporels et pas seulement une partie comme c'est souvent le cas. Le montant de l'indemnisation (jusqu'à 1,2 M€) ( 7 ) qui vous est versé est fonction des préjudices subis à la suite de l'accident dont vous avez été victime au volant de votre voiture.

Key conditions

Driver age and experience limit

A driver is classed as 'novice' if they hold a licence for less than 3 years, or cannot prove continuous insurance cover during the 3 years preceding subscription; an additional deductible applies to damage claims when the driver at the time of loss is an undesignated novice driver. Separately, to benefit from an Auto Presto replacement vehicle, the driver must be at least 21 years old and hold a licence for more than 2 years, per current rental-company requirements.

Repair network requirements

Certain benefits (free loan vehicle under Auto Presto, PRESTO GLACE deductible-free windshield repair) require repairs at a Groupama partner repairer; repairs at one of the 1,500 partner garages are guaranteed for life and require no advance payment.

Source

Section: Les avantages Groupama pour votre assurance auto

En confiant votre véhicule accidenté à l'un de nos 1500 garages partenaires et agréés ( 2 ) . De plus, vous n'aurez aucune avance de frais à faire.

Anti-theft requirements

Where stated in the personal conditions, the vehicle must be fitted with a professionally installed anti-theft protection system. Preventive measures required to keep theft cover valid include removing ignition keys/electronic badges, engaging the steering-column lock, closing the sunroof and windows, and locking doors, bonnet and boot; failure to observe these measures, or absence of the required device, excludes theft-related claims.

Claim notification deadline

General claims and vehicle damage: 5 business days. Theft: 2 business days. Natural catastrophe claims: within 30 days of publication of the ministerial decree. Legal defense/recourse and vehicle purchase/sale legal protection claims: 30 business days from knowledge of the dispute or refusal.

Source

Section: Comment notre assurance auto vous prend-elle en charge ? > Connaitre les délais

Pour déclarer un sinistre : les délais sont règlementaires. A titre d'exemples : 2 jours pour déclarer un vol, 30 jours pour déclarer une catastrophe naturelle après la publication de l'arrêté ministériel ;

Deductible rules

Three deductible types can apply: (1) the deductible chosen at subscription, shown in the personal conditions, applying to All-Risks Damage, Vandalism, Theft/isolated theft of parts, Fire, Electrical/electronic equipment damage, Glass breakage (if chosen) and Weather events — never to the vehicle's private contents, fittings, car radio, or the Location Pro replacement-vehicle rental guarantee; (2) an additional novice-driver deductible when the driver at the time of loss is an undesignated novice (waived for an employee driving in the course of duties); (3) the natural-catastrophe deductible set by interministerial decree for each recognised event (the officially subscribed deductible for professional-use vehicles applies instead if higher). Groupama's own product page gives an illustrative deductible example of €483 for the 'Dommages Tous Accidents' guarantee under the Confort formula.

Direct payment

Groupama operates the Auto Presto partner repair network, offering repairs guaranteed for the vehicle's lifetime (while insured with Groupama) and a free loan vehicle when repairs are carried out at an approved partner garage, limiting the need for policyholders to advance repair funds.

Territorial scope

Guarantees apply in Metropolitan France and DROM-COM, and for any trip of less than one year in European Union countries and countries covered by the international green card, as well as in Andorra, Monaco, Liechtenstein, the Holy See and San Marino. The Attacks and Terrorism guarantee applies only in Metropolitan France, DROM-COM, Mayotte, Wallis and Futuna, Saint-Pierre-et-Miquelon, Saint-Barthélemy, Saint-Martin and Polynesia. The vehicle purchase/sale legal protection guarantee applies only to disputes arising in France, Monaco and Andorra.

Documents

Policy specifics

All-Risks Damage Coverage

Covers damage to the insured vehicle in case of responsible accident or unidentified third party accident

Source

Section: 5 formules allant du "tiers" au "tous risques" pour tous profils de conducteurs > Formule Essentielle

Pour être aussi couvert, à prix avantageux, en cas d'accident responsable ou sans tiers identifié.

Theft Coverage

Covers theft and attempted theft of the vehicle; includes theft of detached parts in Confort/Mobilité formulas

Source

Section: Les garanties de l'assurance voiture Groupama > Les garanties pour protéger votre véhicule et son contenu

Tentative de vol et vol des pièces détachées : indemnisation en cas de vol isolé des pièces détachées (pneus, pot d'échappement...), de tentative de vol ou encore de vol ou de perte des clés du véhicule.

Weather Events Coverage

Covers damage from natural weather events such as storms, flooding, hail, etc.

Source

Section: Les garanties de l'assurance voiture Groupama > Les garanties pour protéger votre véhicule et son contenu

Catastrophes naturelles, technologiques, événements climatiques : prise en charge des frais indispensables à la réparation ou au remplacement du véhicule sinistré à la suite d'événements tels qu'affaissement de terrain, raz-de-marée, inondation, avalanche, grêle, chute de pierres...

Fire Coverage

Covers damage resulting from fire, explosion or lightning strikes

Source

Section: Les garanties de l'assurance voiture Groupama > Les garanties pour protéger votre véhicule et son contenu

Incendie, explosion, foudre : prise en charge de toutes détériorations accidentelles subies par votre auto.

Auto Presto Assistance

Repair guarantee included in all formulas (via partner network) - repairs covered for vehicle lifetime when done at Groupama partners

Source

Section: Les avantages Groupama pour votre assurance auto

En confiant votre véhicule accidenté à l'un de nos 1500 garages partenaires et agréés ( 2 ) . De plus, vous n'aurez aucune avance de frais à faire.

Vehicle Assistance

Breakdown and towing assistance in case of immobilization due to accident, breakdown, theft, fire, or vandalism

Source

(1) La garantie « assistance au véhicule » est mise en œuvre à la suite d'une immobilisation de votre automobile en raison d'un accident, d'une panne, d'un vol, d'un incendie ou tout acte de vandalisme.

Damage Deductible

Standard deductible example: €483 on all-risks damage coverage; reduced by half for vehicles 10+ years old

Source

Section: Tarifs et franchises : ce que Groupama affiche en 2026

Groupama applique une franchise standard sur les dommages tous accidents, dont le montant est mentionné à titre d'exemple à 483 € sur les pages produit. La franchise « dommages » est divisée par 2 pour les véhicules de 10 ans et plus, ce qui profite aux propriétaires de véhicules anciens.

Driver Injury Protection

Indemnification for driver's bodily injury in case of responsible or non-responsible accident; subject to incapacity threshold (percentage-based)

Source

Section: Encore plus d'atouts pour alléger votre budget et faciliter vos déplacements

Une garantie "accident corporel du conducteur" qui va prendre en compte de nombreux préjudices financiers et corporels et pas seulement une partie comme c'est souvent le cas. Le montant de l'indemnisation (jusqu'à 1,2 M€) ( 7 ) qui vous est versé...

Legal Defense and Recovery

Covers legal defense costs and recovery proceedings in case of criminal charges or third-party recovery actions related to vehicle use

SourceClause 2.2.2Page 13

Section: Vos garanties > 2. La défense de vos intérêts > 2.2. Garantie Défense Pénale et Recours Suite à Accident de la circulation > 2.2.2. Nous garantissons

de défendre l'assuré s'il fait l'objet d'une action pénale, à la suite d'un accident dans lequel le véhicule assuré est impliqué ;

Liability Coverage

Mandatory coverage for bodily and material damages caused to third parties; extends to all authorized drivers and in certain cases to unauthorized drivers

SourcePage 6

Section: Votre contrat > 2. Quel est l'objet de votre contrat ?

les dommages que vous causez aux autres (y compris les passagers) avec la garantie Responsabilité Civile automobile ;

Sources

Groupama Casco (own-damage car insurance)