Extracted from source documents

ERGO Casco (own-damage car insurance) (Ergo My Auto Truck)

Underwritten by ERGO Ασφαλιστική Μονοπρόσωπη Α.Ε. · Greece

casco (own-damage car insurance) from ERGO for the Greece market, with online purchase and 24/7 assistance.

Last verified Aug 13, 2026Sources

Online purchase24/7 helpline

Unique selling points

Four flexible coverage tiers (Simple Plus, Advanced Plus, Total Plus, Superior Plus) allowing truck owners to tailor protection from basic MTPL to full comprehensive cover.

Telematics-based ERGO Drive&Win program offering a 10% initial discount and further behaviour-based discounts of up to 10% on MTPL premiums for truck drivers.

24/7 accident assistance and roadside assistance provided in cooperation with MAPFRE ASISTENCIA, covering Greece and abroad.

Natural disaster coverage (storms, floods, and extreme weather) automatically included in Total Plus and Superior Plus tiers, with mandatory forest-fire and flood cover for all registered vehicles per Greek law.

Online purchase and instant policy issuance available directly through the ERGO website, with flexible payment options including credit card installments and DIAS interbank transfer.

Coverage limits

Conditional

Own Damage (Comprehensive / Own Fault Damage)

Conditional

Covers material damage to the insured truck caused by a road accident, including accidents where the driver is at fault (comprehensive cover). Available in the Superior Plus tier only. Exact indemnity limit equals the insured/market value of the vehicle at the time of loss. Not included in Simple Plus, Advanced Plus, or Total Plus.

Conditional

Total Loss

Conditional

Total loss is settled at the current market value of the vehicle at the time of the incident. Covered under the comprehensive (own damage) element of Superior Plus, and additionally under total theft in Total Plus and Superior Plus. Specific total-loss limits are not published in available sources.

Conditional

Partial Loss (Own Damage / Partial Theft)

Conditional

Partial damage from own-fault accidents is covered only under Superior Plus (comprehensive). Partial theft is covered under Total Plus and Superior Plus. Not available in Simple Plus or Advanced Plus for either peril.

Conditional

Theft / Robbery (Total and Partial)

Conditional

Covers total and partial theft of the insured truck. Available as a core coverage in Total Plus and Superior Plus. Optionally available in Simple Plus and Advanced Plus tiers. Exact indemnity limit equals the insured market value.

Conditional

Glass / Windscreen Damage

€1.5K

Covers breakage and damage to vehicle glass/windscreen. Included as a core coverage in Advanced Plus, Total Plus, and Superior Plus. Available as an optional add-on in Simple Plus. ERGO has a network of partner glass-repair companies for in-kind repair.

Page 1

Section: Τι ασφαλίζεται; Τι δεν ασφαλίζεται; > Το πρόγραμμα καλύψεων Advanced Plus (AP)

Θραύση κρυστάλλων έως 1.500€

Conditional

Natural Perils (Storm, Flood, Extreme Weather)

Conditional

Covers damage caused by storms, floods, and other extreme weather events. In the Total Plus and Superior Plus tiers, weather/natural perils coverage is included as a core coverage. ERGO has also introduced mandatory natural-disaster coverage (forest fire, flood) for vehicles with active registration under Greek law. Hail is excluded from the standard weather cover in Total Plus unless the optional hail coverage is purchased; hail is included as a core coverage in Superior Plus. In Simple Plus and Advanced Plus, natural perils coverage is optional. Note: a 2026 ERGO PR states that natural disaster cover is automatically included in all My Auto policies per new Greek law; the interaction with the truck-specific tier structure is not fully clarified in available sources.

Conditional

Vandalism

Conditional

Malicious damage (vandalism) is included in Superior Plus up to the vehicle's insured value, with a deductible of 1% of insured value per claim (minimum EUR 300).

Optional

Roadside Assistance / Accident Assistance

Optional

24/7 roadside assistance and accident assistance available in Greece and abroad. Provided in cooperation with MAPFRE ASISTENCIA. Included in all tiers as a core coverage for accident assistance (towing and on-scene recording). Full roadside assistance (breakdown) is an optional additional coverage. Vehicle towing for trucks is subject to: GVW ≤3,500 kg, height ≤3 m, wheelbase ≤3.6 m, no dual rear-axle wheels, vehicle age <30 years.

Optional

Replacement Vehicle

Optional

No limit stated

Car hire after theft up to EUR 900 is included in Superior Plus and optional in Total Plus; car hire after own damage up to EUR 600 is included in Superior Plus.

Conditional

Driver Accident Insurance

€15K

Personal accident coverage for the driver in case of a road accident. Included as a core coverage in Advanced Plus, Total Plus, and Superior Plus. Available as an optional add-on in Simple Plus.

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Section: Τι ασφαλίζεται; Τι δεν ασφαλίζεται; > Το πρόγραμμα καλύψεων Advanced (A)

Ατύχημα οδηγού έως 15.000€

Key conditions

Driver age and experience limit

No specific driver age or experience limit published in the available official truck product sources.

Repair network requirements

ERGO works with an authorized network of partner glass-repair companies for windscreen/glass claims. For general vehicle repairs, the policy requires repairs to be carried out by authorized workshops; specific network requirements for truck body repairs are not detailed in available sources.

Anti-theft requirements

No specific anti-theft device requirements are published in the available official truck product sources for ERGO My Auto.

Claim notification deadline

Notify ERGO in writing immediately, and at the latest within 8 working days of becoming aware of the loss. For on-the-spot help call the 24/7 accident/roadside assistance line (210 650 4022).

SourcePage 2

Section: Ποιες είναι οι υποχρεώσεις μου;

Να ειδοποιήσετε την Εταιρεία, εγγράφως, άμεσα, το αργότερο μέσα σε οκτώ (8) εργάσιμες μέρες από τότε που λάβατε γνώση ζημιάς.

Deductible rules

Own damage and malicious damage: 1% of the insured vehicle value per claim, minimum EUR 300. Weather perils and hail: 1.5% of the insured vehicle value per claim, minimum EUR 300. Glass breakage: EUR 50 per claim, waived if repaired at a Glassdrive or Carglass partner workshop. These deductibles may be modified if the optional First-Claim Deductible Protection or New-Driver Own-Damage Extension cover is chosen.

SourcePage 2

Section: Υπάρχουν περιορισμοί στην κάλυψη; > Απαλλαγές

Οι καλύψεις: "Ίδιες Ζημίες" και "Κακόβουλη Βλάβη", παρέχονται με απαλλαγή ανά ζημία 1% επί της ασφαλισμένης αξίας του αυτοκινήτου, με ελάχιστο το ποσό των 300€

Direct payment

Claims are settled based on the current market value of the vehicle at the time of the loss. The insured sum is adjusted annually at renewal to reflect depreciation. Direct payment is available through the ERGO broker/agent network, DIAS interbank system, or ERGO Premium Pay online/app.

Territorial scope

Greece and abroad (roadside assistance covers Greece and abroad; vehicle towing for trucks limited to GVW ≤3,500 kg, height ≤3 m, wheelbase ≤3.6 m, no dual rear-axle wheels, age <30 years)

Documents

Policy specifics

ERGO Drive&Win Telematics Discount

Optional telematics-based programme for trucks using the ERGO Drive&Win app: 10% initial discount on all chosen covers except Roadside Assistance and Legal Protection, plus up to 10% further discount on MTPL premiums at renewal based on driving score

Source

Section: Με Ασφάλεια ERGO My Auto powered by Drive&Win βγαίνεις κερδισμένος! > Ποια είναι τα οφέλη του ERGO My Auto powered by Drive&Win

Με τα προγράμματα ERGO My Auto powered by Drive&Win δικαιούστε αρχική έκπτωση 10% στα ασφάλιστρα του οχήματος σας σε όλες τις καλύψεις που θα επιλέξετε εκτός της Οδικής Βοήθειας και της Νομικής Προστασίας.

Roadside Assistance Vehicle Towing Restrictions

Vehicle towing under accident assistance and roadside assistance is provided for private-use trucks (and agricultural vehicles) only if: GVW ≤3,500 kg, height ≤3 m, wheelbase ≤3.6 m, no dual wheels on the rear axle, and vehicle age <30 years.

Source

Section: Με Ασφάλεια ERGO My Auto powered by Drive&Win βγαίνεις κερδισμένος! > Πίνακας προγραμμάτων και καλύψεων

* Η μεταφορά οχήματος στις καλύψεις Βοήθεια ατυχήματος και Οδική Βοήθεια παρέχεται σε Φορτηγά Ιδιωτικής Χρήσης (και Αγροτικά) εφόσον έχουν μικτό βάρος έως 3.500 kg, ύψος έως και 3 μέτρα, μεταξόνιο μέχρι και 3,6 μέτρα, δεν φέρουν στον πίσω άξονα διπλούς τροχούς και είναι ηλικίας μικρότερης των 30 ετών.

Vehicle Value Eligibility

Truck must have a current market value not exceeding €100,000 to be eligible for ERGO My Auto truck insurance

Source

Prior Damage Limitation

Truck must not have suffered more than 3 damages through policyholder's fault in the last 8 years

Source

Greek Vehicle Registration Requirement

Truck must have valid Greek vehicle registration plates to be insured under ERGO My Auto

Source

Sources

ERGO Casco (own-damage car insurance)