Eurolife FFH Insurance Group Holdings Societe Anonyme
Eurolife FFH
Eurolife FFH is a motor casco insurance for the Greece market with online purchase and 24/7 assistance.
Direct payment
When repair is carried out at a partner workshop, the insured typically does not need to advance the repair cost — the insurer settles directly with the workshop. Fast claims settlement process is in place.
Geographic scope
Greece
Greece and EU member states; coverage in all Green Card system countries via free Green Card issuance
Unique selling points
- Basic theft coverage (total and partial) is included in the base Safe Drive Plus package at no extra cost — a differentiator not offered in the Standard tier.
- 24/7 roadside and travel assistance provided in partnership with Mondial Assistance, including accident care (Auto Assist) and a replacement vehicle option.
- Free Green Card issuance for travel to EU and all Green Card system countries, enabling seamless cross-border MTPL coverage.
- Flexible deductible selection for own-damage coverage (€400, €750, or 3% of insured value min. €1,500), allowing policyholders to tailor premium cost to their risk appetite.
- Direct settlement at partner workshops without cost advance by the insured, combined with a bonus-malus protection feature that shields the policyholder's premium class after a first claim within a 12-month period.
Coverage limits
Own Damage (Ίδιες Ζημιές)
Optional
Only in Safe Drive Plus με Ίδιες Ζημιές
Optional coverage for damage to the insured passenger car from any cause. The insured sum is based on the current commercial value of the vehicle. Deductible is chosen by the policyholder: €400, €750, or 3% of insured value (minimum €1,500).
Total Loss (Ολική Καταστροφή)
Optional
Only in Safe Drive Plus
Optional coverage for total destruction of the insured vehicle. Available as an add-on within the Safe Drive Plus package. Compensation is based on the current commercial value of the vehicle.
Partial Loss
No limit stated
Not listed as a standalone partial-loss coverage in the Safe Drive Plus IPID. Partial theft and theft-attempt damage are covered under the theft clause. Own-damage covers collision losses. No standalone partial-loss coverage field found.
Theft & Robbery (Κλοπή)
2.5% of insured sum
Only in Safe Drive Plus
Included basic coverage for total theft and partial theft (robbery) of the insured passenger car, including damages from theft attempts. Damage from theft attempts is capped at 2.5% of the current commercial value of the vehicle. Total theft is compensated based on the vehicle's current commercial value. Exclusions: keys left in vehicle, windows open, or vehicle found before claim finalized.
Glass Damage (Θραύση Κρυστάλλων)
€1,800
Only in Safe Drive Plus
Optional coverage for breakage or cracking of the insured vehicle's glass (windscreen and windows) from any cause, up to €1,800. Excludes headlights and external mirrors. A 20% deductible applies if glass is not repaired at a partner workshop.
Natural Perils (Φυσικές Καταστροφές)
Optional
Only in Safe Drive Plus
Optional coverage for damage caused by natural perils including storm, hail, snow, earthquake, flood, and wildfire. Exclusions include frost damage and damage occurring when vehicle doors, windows, or roof panels were open.
Vandalism / Malicious Acts (Κακόβουλες Πράξεις)
Optional
Only in Safe Drive Plus
Optional coverage for damage caused by malicious acts (vandalism) to the insured vehicle. Damage caused by fire or theft is explicitly excluded from this clause.
Roadside & Travel Assistance (Οδική & Ταξιδιωτική Βοήθεια)
Optional
Only in Safe Drive Plus
Optional full roadside and travel assistance provided in partnership with Mondial Assistance, available 24/7, 365 days a year. Covers breakdown and accident immobilization occurring 25 km or more from the policyholder's permanent residence. A basic roadside assistance (after accident only) is included in the base package. Full roadside & travel assistance is the optional upgrade.
Replacement Vehicle (Αυτοκίνητο Αντικατάστασης)
Optional
Only in Safe Drive Plus
Optional coverage providing a replacement vehicle or rental car expenses in case of theft or damage to the insured vehicle, including mechanical or electrical breakdown. Requires prior selection of full roadside and travel assistance coverage. Provided via Mondial Assistance.
Driver Personal Accident (Προσωπικό Ατύχημα Οδηγού)
Optional
Only in Safe Drive Plus
Optional coverage for personal accident and medical expenses of the driver. Exclusions include pre-existing conditions, injuries caused by intent, alcohol, drug use, suicide, or commission of an unlawful act.
Key conditions
Driver age and experience limit
No specific driver age or experience limit was found in the available IPID or product page sources for Safe Drive Plus.
Repair network requirements
Repairs at partner (approved) workshops allow direct settlement without cost advance by the insured. A 20% deductible applies to glass claims if repair is not performed at a partner glass specialist. Partner workshops are selected under strict quality criteria.
Territorial scope
Primary coverage in Greece. Full roadside and travel assistance applies from 25 km or more from the policyholder's permanent residence. Green Card is issued free of charge for travel to EU countries and all other Green Card system member countries.
Anti-theft requirements
Total theft is not covered if: the vehicle keys were left in the vehicle, the vehicle openings were not closed, or the vehicle is recovered before the claim is finalized.
Claim notification deadline
No specific claim notification deadline (number of days) was found in the available IPID or product page sources. Policyholders should contact Eurolife FFH immediately following an incident.
Deductible rules
For own-damage coverage, the policyholder selects the deductible amount: €400, €750, or 3% of the insured vehicle value (minimum €1,500). For glass damage, a 20% deductible on the claim amount applies if the repair is not carried out at a partner workshop. For natural perils, a deductible also applies as stated in the IPID.