Interamerican Hellenic Insurance Company S.A.
Interamerican
Interamerican is a motor casco insurance for the Greece market with online purchase and 24/7 assistance.
Direct payment
Interamerican operates its own repair network (Car Point). When the vehicle is repaired at a partner Car Point workshop, the insured pays only any applicable deductible directly to the workshop; Interamerican pays the repair cost directly. For glass damage repaired at a partner location (600+ sites), payment is made directly by the insurer with no deductible.
Geographic scope
Greece
Optional coverages (own damage, fire, theft, glass, natural perils, vandalism, replacement vehicle) apply within the Greek territory only. Third-party liability applies across the EU/EEA and other countries signatory to the Multilateral Guarantee Agreement.
Unique selling points
- Total theft compensation paid after just 30 days from the police complaint — faster than the typical market standard — with no additional anti-theft device requirement.
- Legal protection with unlimited monetary coverage in Greece (€3,000 cap applies only outside Greece in the EU/EEA), covering lawyer fees, court costs and contractual vehicle disputes.
- Natural perils (including hail, flood, earthquake) covered with zero deductible, and glass damage repaired at 600+ partner locations with no deductible and direct insurer payment.
- Own roadside assistance infrastructure with 111 service stations, 220 owned vehicles and 350 specialist staff across Greece, available 24/7 on 1158, offering repatriation, hotel cover and return travel expenses.
- Value Guarantee clause: for vehicles stolen or totally destroyed within the first 2 years of registration, the full insured sum is paid without applying current-market-value depreciation.
Coverage limits
Own Damage (Collision, Overturning, Malicious Acts)
100% of insured sum
Only in Άρθρο 29 Ίδιες ζημιές & Κακόβουλες ενέργειες, Άρθρο 14 Πώς υπολογίζεται και πώς καταβάλλεται η αποζημίωση στις προαιρετικές καλύψεις
Covers damage to the insured vehicle caused exclusively by collision, impact, skidding, overturning, fall, and direct malicious acts by third parties (vandalism/sabotage). Also covers damage occurring during transport on a coastal ferry or roadside assistance vehicle. Maximum liability is the current market value of the vehicle, subject to the insured coverage limit stated in the policy schedule. A deductible applies per Article 5 and is stated in the individual policy schedule. Parts depreciation of 5% per year applies from year 3 of the vehicle's age, up to a maximum of 40%.
Total Loss / Total Destruction
100% of insured sum
Only in Άρθρο 14 §3 και §6, Άρθρο 30 Εγγύηση αξίας
In the event of total loss (e.g. from own damage, fire, or theft), the company pays the difference between the current market value of the vehicle at the time of loss and the value of any salvage. The maximum is capped at the insured sum in the policy schedule. For vehicles that are stolen or totally destroyed within the first two years from the date of first international registration, the 'Εγγύηση αξίας' (Value Guarantee) clause applies: the full insured amount is paid without investigation of current market value, minus salvage.
Partial Loss (Own Damage — Partial)
100% of insured sum
Only in Άρθρο 29, Άρθρο 14 §4 και §5
Partial damage to the insured vehicle from collision, impact, skidding, overturning, fall or malicious acts is covered up to the cost of repair. Compensation is calculated on the basis of the current market value of parts at the time of the accident, taking into account wear and age. A deductible per the policy schedule applies. Parts depreciation (5% per year from year 3, max 40%) applies to spare parts replaced with new/genuine ones.
Total and Partial Theft
100% of insured sum
Only in Άρθρο 25 Ολική & Μερική κλοπή
Total theft: covers the total loss of the stolen vehicle. Compensation obligation begins 30 days after the filing of a criminal complaint with the police and written notification to the company (within 8 calendar days of discovering the loss). The company may request original vehicle keys, tax declarations, and notarial powers of attorney as conditions for payment. If the vehicle is recovered after compensation has been paid, the insurer acquires ownership. Partial theft: covers theft of firmly attached parts/components essential to the vehicle's operation; interior electronics (audio, navigation, telecom devices firmly fitted) up to €500 per policy period; replacement of keys/locks up to €150 per policy period; body damage caused during the theft attempt. Damage to a soft/fabric convertible roof carries a €300 deductible. Stolen or lost original factory keys are covered. Exclusions: spare tyres and tyre covers, windshield wiper blades.
Glass Breakage
Covered
Only in Άρθρο 23 Θραύση Κρυστάλλων
Covers damage to the vehicle's glass (windscreen, windows, glass roofs) resulting from breakage of any cause, including the cost of parts and replacement/repair labour. Also covers integrated membranes and rain sensors when replacement is required following a covered glass breakage. Cover is provided only when the glass is repaired or replaced at an Interamerican partner company or workshop (600+ locations across Greece); when using a partner, no deductible applies and payment is made directly by the insurer. The coverage limit is the aggregate set out in the policy schedule for the entire insurance period. Exclusions: lights, mirrors, indicators; plastic/perspex windows or sunroofs; glass on open-top (cabrio) vehicles integrally connected to the roof where the roof must be replaced simultaneously; glass replacement in the event of total destruction of the vehicle.
Natural Perils
100% of insured sum
Only in Άρθρο 26 Φυσικά φαινόμενα
Covers damage caused directly to the insured vehicle by storm, gale, flood, hail, snow, typhoon, windstorm, volcanic eruption, earthquake, and subsidence or landslide caused only by earthquake. Also covers damage from falling trees, poles or other fixed structures due to these natural phenomena, subject to on-site recording by an Interamerican representative after notification to the 1158 call centre. Proof of weather conditions from the Hellenic Meteorological Service (EMY) is required for payment. No deductible applies. Exclusions: damage from falling or transport of unsecured objects; mechanical faults; any damage caused by frost.
Malicious Acts / Vandalism
100% of insured sum
Only in Άρθρο 29 Ίδιες ζημιές & Κακόβουλες ενέργειες
Malicious acts by third parties (vandalism or sabotage) are covered under the 'Ίδιες ζημιές & Κακόβουλες ενέργειες' article, provided the damage was not caused during strikes, riots, civil disturbances, terrorist acts or general public disorder. A deductible per the policy schedule applies. Exclusions: non-standard accessories/equipment; damage while the vehicle was in the possession of a thief; damage due to poor maintenance; tyre damage not concurrent with other covered damage.
Roadside Assistance
Covered
Only in Κάλυψη Οδικής Βοήθειας — Γενικοί και Ειδικοί Όροι, Άρθρα 1–20 Κάλυψης Οδικής Βοήθειας
24/7 roadside assistance (call 1158) covering: on-site repair; towing to nearest local workshop when on-site repair is not possible; hotel accommodation expenses (up to €75 total) when immobilised more than 60 km from home and repair cannot be completed same day; internal repatriation of the vehicle to home city when repair requires more than 2 days; return travel expenses (up to €100) when internal repatriation is activated; fuel delivery; key lockout assistance. The cash reimbursement ceiling for out-of-network towing is €150. Coverage extends to Greece and across all EU member states (except Malta) plus Switzerland, Norway, Bosnia, Croatia, Serbia and North Macedonia; excludes Albania and the Asian part of Turkey. Provided by ΙΝΤΕΡΑΜΕΡΙΚΑΝ ΒΟΗΘΕΙΑΣ ΜΟΝΟΠΡΟΣΩΠΗ ΑΝΩΝΥΜΟΣ ΕΤΑΙΡΙΑ ΓΕΝΙΚΩΝ ΑΣΦΑΛΙΣΕΩΝ (AFM 094355007).
Replacement / Hire Vehicle
Covered
Only in Άρθρο 28 Ενοικίαση Οχήματος
A replacement hire car (up to 1,200cc, manual gearbox) is provided when the insured vehicle is temporarily or totally lost due to a repair exceeding 2 days. Duration: up to 20 days (after a 5-day waiting period from the day after the accident) for fire, own damage/malicious acts, or partial theft — no waiting period in case of total destruction. Up to 30 days (starting the day after the police complaint is filed or written declaration to the company, whichever is later) for total theft; provision stops the day the stolen vehicle is recovered. Only actual repair days count, not waiting days at the workshop. Fuel costs, optional insurance premiums for the hire car and administrative fines are excluded.
Driver Personal Accident
Covered
Only in Προσωπικό Ατύχημα Οδηγού — Άρθρα 1–8
Covers the driver of the insured vehicle for accidents occurring exclusively while driving, or while boarding/alighting the vehicle. Benefits include: death (sum insured paid to legal heirs); permanent total disability (full sum insured); permanent partial disability (percentage of the sum insured per the legal table of permanent partial disability percentages). The accident must be the proven, direct, sole and independent cause. Death or total disability must occur within 1 year of the accident. Coverage amount is stated in the individual policy schedule. Applicable to all programs. If the driver is under 23 years old or holds a licence obtained in the last 12 months and this was not declared, the company pays only 2/3 of the indemnity due.
Key conditions
Driver age and experience limit
The policyholder/insured must declare at inception and throughout the policy term whether any driver under 23 years of age, or any driver who obtained their licence for the first time within the last 12 months ('New Driver'), will drive the insured vehicle. An additional premium (surcharge) applies: 60% if the driver is both under 23 and within their first 12 months of holding a licence; 40% if under 23 only (licence held over 12 months); 20% if over 23 but within first 12 months of licence. Failure to declare triggers a right of recourse: 75% of total indemnity for the combined case, 50% for age under 23 only, 25% for first-year licence only. Under the Personal Accident cover, only 2/3 of indemnity is payable if the undeclared driver condition applies.
Repair network requirements
When using an Interamerican Car Point partner workshop for covered repairs, the insured pays only any applicable deductible directly to the workshop; the insurer pays the repair cost directly (no cash outlay beyond the deductible). For glass damage, coverage is provided only when repaired at a partner company or workshop (600+ locations); no deductible applies at partner locations and payment is made directly by the insurer. For all other optional coverage claims, the insured must make the vehicle available to the insurer for expert inspection within 5 working days of notification; the insured may not carry out repairs themselves before that deadline expires.
Territorial scope
Third-party liability coverage is valid across the Greek territory, all EU/EEA member states, and other countries whose national bureaux are signatories to the Multilateral Guarantee Agreement (Internal Regulations). Optional coverages (own damage, fire, theft, glass, natural perils, vandalism, replacement vehicle) are valid only within the Greek territory. Roadside assistance is valid in Greece and all EU member states (except Malta), plus Switzerland, Norway, Bosnia, Croatia, Serbia and North Macedonia; excluded are Albania and the Asian part of Turkey.
Anti-theft requirements
No specific anti-theft device is required as a condition of cover in the policy terms. However, for total theft claims the insured must immediately report the theft to the police and file a criminal complaint; submit written notification to the company within 8 calendar days of discovering the loss; provide the original (factory) vehicle keys; provide a notarial pre-agreement and irrevocable power of attorney to allow the company to sell the recovered vehicle. Compensation is paid only after 30 days from the date the criminal complaint was filed and the loss was reported to the company.
Claim notification deadline
The insured must notify the company in writing immediately and without culpable delay, no later than: 8 working days from the date of knowledge of the loss-causing event for third-party liability claims; 8 calendar days from the date of knowledge of the loss for optional coverage claims. For roadside assistance: notification must occur within 8 days of the incident. For personal accident: written notification within 8 working days. For total theft: written notification within 8 calendar days of discovering the loss. Failure to comply with these deadlines may result in reduction of indemnity or loss of claim rights under applicable law.
Deductible rules
Any deductible (απαλλαγή) applicable to a coverage is specified per claim in the individual policy schedule (Ασφαλιστήριο) and is borne exclusively by the insured. No deductible applies to: fire, natural perils, terrorist acts/disturbances. For glass damage repaired at an Interamerican partner location, no deductible applies; if not repaired at a partner, the terms do not provide cover (partner-only condition). For partial theft: a €300 deductible applies if the damage concerns a soft/fabric convertible roof. Own damage (ίδιες ζημιές) carries a deductible as stated in the policy schedule (described on the official website as 'very small deductible'). For total theft/total loss compensation, the insurer deducts the value of salvage from the current market value. After a claim payment, the coverage limit is reduced by the amount paid; the insured may reinstate full coverage by paying an additional premium.
Documents
Motor Insurance Terms Book — Edition 01.2021 (INTERAMERICAN ΕΛΛΗΝΙΚΗ ΕΤΑΙΡΙΑ ΑΣΦΑΛΙΣΕΩΝ ΖΗΜΙΩΝ ΜΟΝΟΠΡΟΣΩΠΗ Α.Ε.)
Terms & conditions
Policy specifics
Full theft coverage with 30-day delay
Full comprehensive theft coverage is provided only after 30 days from the date the vehicle is reported stolen
SourceOwn damage with waived deductible (partial exceptions)
Compensation for own damage provided without deductible, except for partial theft and fabric roof damage
SourceLegal protection with unlimited coverage limit in Greece
Legal protection coverage provided with no upper limit for claims in Greece
Source24/7 Roadside Assistance via 1158 hotline
Access to Interamerican's 24/7 roadside assistance service available through phone number 1158
SourceTotal theft compensation: 30-day waiting period after police complaint
The company's obligation to compensate for total theft begins only after 30 days have elapsed from the date the criminal complaint was filed with the police AND the loss was reported in writing to the company. The insured must report the loss to the company within 8 calendar days of discovering it. Compensation is payable once the insured provides proof that the complaint is still pending and the vehicle has not been found.
SourceOwn damage carries a deductible; no deductible for fire/natural perils/terrorism
Compensation for own damage (ίδιες ζημιές & κακόβουλες ενέργειες) is subject to a deductible per the policy schedule (described on the official website as a 'very small deductible'). In contrast, fire, natural perils and terrorist acts/disturbances carry no deductible. For partial theft of a soft/fabric convertible roof, a specific €300 deductible applies.
SourceLegal protection with unlimited coverage limit in Greece
Legal protection coverage is provided with no upper monetary limit for claims in Greece. Outside Greece (EU/EEA), the maximum coverage limit is €3,000 per year. The service covers lawyer's fees, court costs, witness/expert fees and extrajudicial expert opinions. Legal disputes relating to vehicle-related contracts concluded during the policy period are also covered ('Νομική Προστασία ενοχικών συμβάσεων οχήματος').
SourceValue Guarantee for new vehicles (first 2 years)
If the insured vehicle is stolen or totally destroyed within the first 2 years from the date of its first international registration, and the damage is covered by the policy, the company pays the full insured amount without investigating the current market value, deducting only the value of any salvage. This replaces the standard current-market-value basis for total loss settlement during this period.
SourceRepair authorization for costs over €300
No repairs to the insured vehicle costing more than €300 without prior written consent from the insurer
SourceNew driver notification requirement
The insured must inform the insurer if the vehicle is driven by a person under 25 years old
SourceImmediate accident notification requirement
The insured must notify the insurer as soon as practically possible of any accident or incident covered by the policy
SourceVehicle maintenance and valid roadworthiness requirement
The insured must maintain the vehicle in good condition and ensure it always has valid roadworthiness certification
SourceNew driver notification requirement (under 23 years or first-year licence)
The policyholder/insured must notify the company if any driver under 23 years of age or any driver who obtained their driving licence for the first time within the last 12 months will drive the insured vehicle, both at inception and during the policy term. Failure to declare triggers surcharges and a right of recourse by the company against the policyholder, insured and driver.
SourceClaim notification deadline: 8 working days (MTPL) / 8 calendar days (optional covers)
After a loss, the policyholder/insured must notify the company in writing immediately and without culpable delay, at the latest within 8 working days of learning of the loss-causing event for third-party liability claims, and within 8 calendar days for optional coverage claims. Failure to comply with this obligation may result in reduction of compensation in proportion to any prejudice suffered by the company.
SourceSources
- https://truckinsurance.gr/wp-content/uploads/2022/07/%CE%99%CE%9D%CE%A4%CE%95%CE%A1%CE%91%CE%9C%CE%95%CE%A1%CE%99%CE%9A%CE%91%CE%9D-%CE%9F%CE%A1%CE%9F%CE%9F%CE%99-%CE%91%CE%A5%CE%A4%CE%9F%CE%9A%CE%99%CE%9D%CE%97%CE%A4%CE%9F%CE%A5.pdf
- https://www.interamerican.com.cy/services/portlets/iag/cy/public/resources/entypa_en/Private_Vehicle_Information_Document_motor.pdf
- https://www.interamerican.gr/idiotes/proionta-ypiresies/oxhmata/asfaleia-autokinitou