MINETTA Anonymous Insurance Company (EVROPAIKI ENOSIS – ASFALEIAI MINETTA A.E.E.G.A.)
MINETTA
MINETTA is a motor casco insurance for the Greece market with online purchase and 24/7 assistance.
Direct payment
Claims handled by MINETTA directly; accident care service available 24/7. Compensation paid directly by the insurer following claim assessment.
Geographic scope
Greece; extension to EU and EEA countries available
Base coverage in Greece; optional extension of civil liability and supplementary covers to EU and EEA countries
Unique selling points
- First Greek insurer to offer a dedicated motor insurance product line specifically designed for pure electric and plug-in hybrid vehicles.
- Unique EV-specific covers included in all packs: civil liability, driver personal accident, and material damage during charging, plus charging cable theft.
- Replacement private vehicle or battery rental included for EV owners across all four coverage tiers.
- Premium payment available online via pay.minetta.gr in up to 12 interest-free monthly instalments by credit card.
- 24/7 accident care service (Φροντίδα Ατυχήματος) and automatic annual update of the vehicle's insured commercial value included.
Coverage limits
Own Damage – Full Casco (Πλήρης Μικτή)
Conditional
Full own-damage cover (collision, rollover, fire, natural perils, malicious acts) is included only in Pack 6 (Πλήρης Μικτή). Packs 1, 2, and 3 do not include full own-damage cover. Insured amount equals the commercial vehicle value; exact limits vary by vehicle.
Total Loss Benefit (Επίδομα Ολοσχερούς Καταστροφής)
Conditional
A total loss benefit (επίδομα ολοσχερούς καταστροφής οχήματος) is listed as an included cover across all Carpack Electrify packs. The exact payment amount is not specified in the brochure and varies by vehicle commercial value.
Partial Theft / Damage from Theft / Fixed Parts Theft
Conditional
Partial theft, damage from theft, and theft of fixed parts are included from Pack 3 onwards. Pack 6 also includes full own-damage cover which encompasses partial loss scenarios from any cause.
Total Theft
Conditional
Total theft (ολική κλοπή) cover is included in Packs 3 and 6. Packs 1 and 2 do not include total theft cover. The charging cable theft (κλοπή καλωδίου φόρτισης) is included in all four packs as part of the EV-specific covers.
Glass Breakage and Factory Sunroofs
Optional
Cover for breakage of glass and factory-fitted sunroofs is listed as an optional (προαιρετική) coverage available across all packs.
Natural and Geological Phenomena (incl. Hail)
Conditional
Coverage for natural and geological phenomena including hail is included from Pack 2 onwards. Not included in Pack 1. Pack 6 also offers extended full natural disaster cover.
Material Damage from Terrorist or Civil Disturbance Acts
Conditional
Cover for material damages caused by terrorist or civil disturbance acts (κάλυψη υλικών ζημίων από τρομοκρατικές ή πολιτικές ταραχές) is listed in the brochure; it is included in Pack 6 (full casco) and implicitly with fire cover from Pack 2. Fire from terrorist acts and malicious acts (πυρκαγιά από τρομοκρατικές ενέργειες και κακόβουλες πράξεις) is explicitly listed from Pack 2.
Road and Travel Assistance
Optional
Road and travel assistance (Οδική και Ταξιδιωτική Βοήθεια) is listed as an optional (προαιρετική) coverage available across all four packs. Provided in cooperation with MAPFRE ASSISTANCE (EUROSOS).
Rental of Replacement Private Vehicle / Battery Rental
Covered
Rental of a replacement private-use vehicle or battery (Ενοικίαση μπαταριών/οχήματος αντικατάστασης ιδιωτικής χρήσης) is listed as part of the core EV-specific covers (Εξειδικευμένες Καλύψεις Ηλεκτρικών Οχημάτων) included in all four packs.
Driver Personal Accident
Covered
Personal accident cover for the driver (Προσωπικό ατύχημα οδηγού) is listed as a core cover included in all four Carpack Electrify packs. Additionally, an EV-specific cover for personal accident during charging (Προσωπικό ατύχημα οδηγού κατά τη φόρτιση) is included in all packs. An optional extension of personal accident cover is also available.
Key conditions
Driver age and experience limit
No specific driver age or experience limit is stated in the available brochure sources. Conditions may vary by individual policy terms.
Repair network requirements
A network of co-operating garages is available via the MINETTA App (searchable by vehicle make and location). No mandatory repair network clause is stated in the brochure; conditions detailed in the policy T&Cs.
Territorial scope
Base coverage in Greece. Optional extension of civil liability to EU and EEA countries (Επέκταση Α.Ε. σε χώρες της ΕΕ και ΕΟΧ) and optional extension of supplementary covers to EU and EEA countries are available in all packs.
Anti-theft requirements
No specific anti-theft device requirement is stated in the available brochure. Full details in policy T&Cs.
Claim notification deadline
Claims must be reported promptly. The MINETTA accident care service (Φροντίδα Ατυχήματος) is available 24 hours a day. Specific notification deadlines are detailed in the vehicle policy T&Cs.
Deductible rules
No specific deductible amounts are stated in the advertising brochure. Deductible conditions depend on the chosen pack and individual policy. An automatic update of insured value (Αυτόματη επικαιροποίηση ασφαλισμένης αξίας) is listed as an included feature.
Where to buy
Documents
MINETTA Electrify Advertising Brochure (ΔΕ) – Feb 2024
other
MINETTA Vehicle Insurance Policy Terms and Conditions (June 2025)
terms_and_conditions
IPID – MINETTA Electrify Taxi Pack 1 (Feb 2025)
ipid
MINETTA Information Forms page – ELECTRIFY CAR PACK 1/2/3/6 and ELECTRIFY TAXI PACK 1/2/3/6 IPIDs
ipid
Policy specifics
Charging damage coverage
Coverage for material damages during charging of battery and vehicle
Driver personal accident coverage during charging
Coverage for personal accidents of the driver while charging the vehicle
Civil liability during charging
Coverage for civil liability of vehicle owner during charging activities
Pure electric and plug-in hybrid vehicle eligibility
Electrify Pack covers only purely electric vehicles and plug-in hybrid vehicles
Passenger vehicles and taxis only
Coverage applies to passenger cars and taxis, not commercial vehicles or trucks
Four tiered package options
Electrify Pack is offered in four package tiers (Package 1, 2, 3, and 6) with varying coverage levels