Caravela - Companhia de Seguros, S.A.
Caravela
Caravela is a motor third-party liability insurance for the Greece market with online purchase and 24/7 assistance.
Direct payment
No direct payment to repair shops is explicitly stated in the product sources for the motorcycle MTPL. In the event of an accident with an uninsured vehicle, Caravela arranges towing to a partner workshop or a workshop of the insured's choice within the same regional unit where the accident occurred.
Geographic scope
Greece
Greece and EU/EEA member states as mandatory minimum; coverage in additional Green Card member countries upon issuance of the international insurance certificate (Green Card) upon prior written request.
Unique selling points
- Legal protection and driver personal accident coverage are included as standard in the Basic MTPL package at no extra cost.
- Property damage from collisions with proven uninsured vehicles is covered up to €30,000, included in the Basic package.
- Annual policy duration discount of up to 43%, combined with a 5% no-claim renewal discount, provides competitive multi-year savings.
- Caravela maintains a solvency ratio of 204%, providing a high level of financial security for policyholders.
- Accident assistance service manages the entire on-scene process — damage recording, accident declaration, and towing — relieving the insured of administrative burden after an accident.
Coverage limits
Third-Party Bodily Injury Liability
Covered
Covers bodily injury and property damage caused to third parties. The source (IPID and asfaleies24 motorcycle page) states a single combined limit of €1,300,000 for both bodily injury and property damage — no separate sub-limits are disclosed.
Third-Party Property Damage Liability
Covered
Covers property damage caused to third parties. The source states a single combined limit of €1,300,000 for both bodily injury and property damage liability — no separate figure is disclosed for property damage alone. Additionally, third-party fire liability has a sub-limit of €20,000, and property damage from a proven uninsured vehicle has a sub-limit of €30,000.
Legal Protection
Covered
Legal protection is included in the Basic package beyond the mandatory MTPL, covering legal costs in the event of a road traffic accident. No specific monetary limit is stated in the available sources for the motorcycle product.
Green Card (International Insurance Certificate)
Conditional
The Green Card (international insurance certificate) extends third-party liability coverage to Green Card member countries beyond the EU/EEA. Issuance requires a prior written request by the policyholder. This is a standard feature of Greek MTPL policies confirmed by the product's territorial scope.
Roadside Assistance
Optional
Roadside assistance is available as a paid optional add-on for motorcycles with engine displacement above 51cc. It is not included in the Basic package. The insurer also includes towing to a workshop in the same regional unit in the event of an accident covered by the uninsured-vehicle clause.
Driver Personal Accident
Covered
Included in the Basic package. Compensates the insured driver or their next-of-kin/heirs in the event of death, injury, or work incapacity resulting from a road traffic accident. No specific monetary limit is stated in the available sources for the motorcycle product.
Passenger Personal Accident
Excluded
No passenger personal accident coverage is mentioned in any of the verified motorcycle-specific sources for the Basic MTPL product. Passenger injuries caused by the insured vehicle to third parties are covered under the mandatory third-party bodily injury liability clause.
Key conditions
Territorial scope
Primary coverage applies within Greece. Third-party liability extends automatically to EU/EEA member states. Coverage in additional Green Card member countries is available upon issuance of an international insurance certificate (Green Card) following a prior written request by the policyholder.
Green card rules
The Green Card (international motor insurance certificate) must be requested in writing before travelling to non-EU/EEA Green Card member countries. Within the EU/EEA, the standard policy document serves as proof of coverage.
Driver restrictions
No explicit driver age or licence restrictions are stated in the available motorcycle-specific sources beyond the general requirement to hold a valid driving licence. Caravela is noted to cover third-party damages caused by a driver with an unverified/unendorsed licence as a product differentiator (referenced on car pages; motorcycle applicability not separately confirmed).
Claim notification deadline
No specific claim notification deadline is stated in the available motorcycle-specific product sources. The insurer arranges accident management procedures at the scene including damage recording, accident declaration, and towing.
Bonus-malus rules
A 5% discount is applied on annual renewal for claim-free years. A discount of up to 43% is available for policyholders choosing annual policy duration. A Malus Protection benefit (up to 2 claims per year) is included in some Caravela packages, preventing malus surcharges for up to 2 claims per policy year.
Documents
Caravela Auto - Motorcycles & Mopeds IPID (Product Information Document)
ipid
Policy specifics
Third Party Liability Limit
Legal limit for third-party liability coverage set at €1,300,000
Uninsured Vehicle Damage Coverage
Coverage for material damages from collision with uninsured vehicles
Accident Assistance Coverage
Covers accident site procedures including damage recording, accident declaration, and towing
Legal Protection
Legal protection services included in Basic package
Personal Accident Coverage
Coverage for driver's personal accident injury
Annual Contract Discount
Discount up to 43% for customers choosing annual policy duration
No-Claim Discount
5% discount on annual renewal for claim-free year
Annual Contract Discount
A discount of up to 43% is applied for policyholders who choose annual policy duration instead of shorter periods (e.g. quarterly).