
Hellas Direct Motor third-party liability (Mtpl Car)
Underwritten by HD Insurance PLC · Greece
motor third-party liability insurance from Hellas Direct for the Greece market, with online purchase and 24/7 assistance.
Last verified Aug 13, 2026Sources
Unique selling points
Flexible policy duration from 30 to 365 days, including single-day coverage — a feature rarely offered by other Greek insurers.
Up to 12 interest-free monthly instalments via debit card (FlexiPay), with no loan or credit card required.
FastTrack claims service with 50% of claims settled within 1 business day and a dedicated 24/7 claims line (212 222 9900).
Safe Ride Home service: taxi transportation covered up to €30 when the driver is unable to drive due to excessive alcohol consumption.
Instant policy issuance fully online, with auto-fill of vehicle and driver details via the gov.gr digital public administration gateway.
Coverage limits
Liability limit (covers injury + property damage)
One combined sum for both bodily injury and property damage, not two separate limits.
€1.3M
Legal Protection
€6K
Covers legal fees and court costs for claiming civil compensation from third parties for property damage and bodily injury arising from road accidents. Also includes criminal defence for violations of the Highway Code, licence suspension, and charges of causing death or injury. Coverage applies only to insured events occurring in Greece. The insured amount per claim is €6,000, representing the maximum for all parties under the same policy.
Section: 3.7.2 Προαιρετικές καλύψεις > 5. Νομική Προστασία
Καλύπτουμε τις αναγκαίες δαπάνες για τη διαφύλαξη και την άσκηση των νόμιμων δικαιωμάτων σου ενώπιον των ελληνικών δικαστηρίων σε περίπτωση τροχαίου ατυχήματος.
Green Card (International Insurance Certificate)
Covered
The Green Card is an international insurance certificate issued by Hellas Direct free of charge and sent electronically together with the policy. It is valid for the full duration of the policy. A Green Card is required when travelling to countries not in the EU/EEA system, including Albania, Azerbaijan, Bosnia & Herzegovina, Iran, Israel, Belarus, Morocco, Moldova, Ukraine, North Macedonia, Montenegro, Turkey, and Tunisia. The policyholder must print and carry it.
Section: 3.1 Γεωγραφικά Όρια Ισχύος Ασφαλιστηρίου Συμβολαίου
Εκδίδεται από εμάς, και σου τη στέλνουμε μαζί με το ασφαλιστήριό σου, μέσω email, χωρίς καμία χρέωση... Ισχύει για όλη τη διάρκεια του συμβολαίου σου.
Roadside Assistance
Optional
Optional 24/7 roadside assistance covering mechanical breakdown, flat tyre, battery charging, fuel supply, and towing to the nearest garage of the insured's choice. Available throughout Greece; a Greece–Europe option extends coverage to European Turkey and all European countries including the Balkans, excluding former Soviet republics. Accident care towing is included in all plans as part of the accident reporting service. In case of inability to be served within a reasonable time outside Greece, the insured may use an external provider with prior approval and receive reimbursement up to €150.
Section: 3.7.2 Προαιρετικές καλύψεις > 3. Οδική Βοήθεια
Η κάλυψη παρέχεται σε όλη την Ελλάδα, ενώ αν έχει επιλεγεί η κάλυψη Οδική βοήθεια (Ελλάδα - Ευρώπη), παρέχεται και στις περισσότερες χώρες της Ευρώπης, 24 ώρες την ημέρα, 7 ημέρες την εβδομάδα.
Personal Accident (Driver)
€15K
Optional cover for the driver of the insured vehicle for bodily injuries directly caused by a road accident while driving the insured vehicle, or while charging an electric vehicle at an approved charging station due to electric current leakage. Covers accidental death (sum insured paid to legal heirs), permanent total disability (sum insured), and permanent partial disability (proportional payment up to 70% of sum insured). The insured sum is €15,000. Results must manifest within one year of the accident. Permanent partial disability is paid per a schedule of injuries up to a maximum 70% of the sum insured.
Section: 3.7.2 Προαιρετικές καλύψεις > 6. Προσωπικό Ατύχημα
Καλύπτονται οι σωματικές βλάβες που θα υποστεί ο οδηγός του ασφαλισμένου οχήματος εφόσον αυτές οφείλονται άμεσα σε: τροχαίο ατύχημα που συνέβη ενώ οδηγούσε το ασφαλισμένο όχημα.
Passenger Personal Accident
No limit stated
A dedicated passenger personal accident cover is not offered as a standalone product by Hellas Direct. The Personal Accident cover (section 6 of the T&Cs) applies exclusively to the driver. Bodily injury to the driver and passengers in no-fault accidents with insured vehicles bearing Greek plates may be compensated under the 'HD Aποζημίωση εκτός φιλικού διακανονισμού' (section 16), subject to conditions and a cap of €30,000 per accident and €12,000 per injured person.
Section: 3.7.2 Προαιρετικές καλύψεις > 16. HD Αποζημίωση εκτός φιλικού διακανονισμού
Σε περίπτωση που εμπλακείτε σε ατύχημα με άλλο όχημα, που φέρει ελληνικές πινακίδες κυκλοφορίας και αποδεικνύεται 100% η υπαιτιότητα του άλλου οχήματος καλύπτουμε τις υλικές ζημιές που προκλήθηκαν στο ασφαλισμένο όχημα και τις σωματικές βλάβες ζημιωθέντων προσώπων.
Key conditions
Driver restrictions
Drivers under 18 years of age cannot be insured. Drivers under 25 years of age must be declared at policy inception or upon change; failure to declare results in a 30% penalty surcharge on the liability claim amount. The insurer may apply additional premium loading for vehicles driven by persons under 25. Optional coverages do not apply if an undeclared under-25 driver causes a claim.
Claim notification deadline
In the event of an accident or damage, the insured must notify Hellas Direct immediately by calling the 24/7 claims line (212 222 9900) directly from the scene. A claim must be reported no later than 7 days from the date of the accident or damage. Late notification results in a penalty equal to 30% of the compensated amount, regardless of the company's proof of damage. For natural phenomena and hail, damage must be reported within 8 days of occurrence. The vehicle must not be repaired before inspection by the insurer's expert, failing which the right to compensation may be lost.
SourceClause 6.2Page 15Section: 6. Actions in the case of an Accident or Damage > 6.2 Notification of Damage at a later stage
In case of failure to submit the declaration, you will incur a penalty equal to 30% of the compensated amount, regardless of the company's proof of damage, due to the late declaration of the accident.
Bonus-malus rules
The insurer reserves the right to readjust the premium and modify the criteria and conditions for its calculation at policy renewal. Premiums are calculated based on driver age, vehicle characteristics (engine capacity and years of registration), selected insurance programme, and policy duration. No explicit bonus-malus scale is described in the policy terms; premium adjustments are applied at renewal at the insurer's discretion.
Territorial scope
Compulsory civil liability applies in Greece, EU member states, EEA countries, and countries whose National Motor Insurers' Bureaux apply section III of the Consolidated Agreement. Optional coverages apply within Greece only. Roadside assistance (Greece–Europe option) extends to European Turkey and all European countries including Balkans, excluding former Soviet republics.
Documents
Vehicle Insurance Terms & Conditions (English) (opens in a new tab)
Terms & conditions · PDF
Vehicle Insurance Terms & Conditions (Greek) (opens in a new tab)
Terms & conditions · PDF
Car Insurance Product Information Document (IPID) (opens in a new tab)
Product information sheet · PDF
Hellas Direct Insurance Information Document (opens in a new tab)
Other document · PDF
Policy specifics
Compulsory civil liability insurance
Mandatory motor insurance covering property damage and bodily injury to third parties, with legal limit of €1,300,000 as of January 2022
SourceSection: More than just basic car insurance covers! > Essential
This is a mandatory cover, by law. It means that we will pay for property damage done to other cars or objects and body injuries caused to other people, as long as you are responsible for these incidents. The limit of cover is set by law (€1,300,000 from January 2022).
Uninsured vehicle damage coverage
Covers damage up to €15,000 caused by an uninsured vehicle, requiring driver liability acceptance or proof via traffic police accident report
SourceSection: More than just basic car insurance covers! > Essential
We cover damage (up to €15,000 or the amount stated in your policy as the insured capital if it's smaller than €15,000) caused to your car by an uninsured vehicle. For this to happen, the driver must have accepted liability or their liability must be proven by public documents such as a copy of the accident book of the traffic police.
Road assistance and towing
24-hour road assistance covering mechanical breakdown, flat tire, battery problem, gasoline issues, with towing available throughout Greece
SourceSection: More than just basic car insurance covers! > Add the extras you actually need
We provide roadside assistance and towing, if necessary, for damages that will occur to your car: mechanical breakdown, flat tyre, battery problem, gasoline issue. We've got your back 24 hours, every day, if you are in Greece.
Glass replacement and repair
Covers repair or replacement of car glass including windshield, side windows, and factory-fitted sunroof with network garage advantages
SourceSection: More than just basic car insurance covers! > Own damages
We cover the repair or replacement of your car's glass, including the windshield, side windows, or the factory-fitted sunroof.
Natural disaster coverage
Covers damage from floods, storms, hail, thunderstorms, earthquakes, and fire due to natural causes, subject to National Meteorological Service certificate requirements
SourceSection: More than just basic car insurance covers! > Additional
We compensate you for the damages that will be caused to your car by floods, storms, hail, thunderstorms, hurricanes, and tornadoes. To activate the cover we may request a certificate from the National Meteorological Service.
Intoxicated driver safe transportation
Covers transportation expenses via taxi up to €30 when driver is unable to drive due to excessive alcohol consumption
SourceSection: More than just basic car insurance covers! > Essential
You’re eligible for up to €30 in coverage. To use this service, you must be a policyholder, driver, or an additional driver on the contract.
HD Direct Settlement Outside Friendly Settlement Procedure
Covers property damage (up to €6,500) and bodily injury (up to €30,000 per accident, up to €12,000 per injured person) when the insured vehicle is involved in an accident with another insured vehicle bearing Greek plates and the other driver is 100% at fault. Does not require a friendly settlement form. Requires: contact with accident care, repair at a partner garage, exclusive liability declaration by the at-fault driver, and assignment of subrogation rights to HD.
SourcePage 12Section: 3.7.2 Προαιρετικές καλύψεις > 16. HD Αποζημίωση εκτός φιλικού διακανονισμού
Οι υλικές ζημιές του ασφαλισμένου οχήματος να μην υπερβαίνουν συνολικά και ανά ατύχημα το ποσό των 6.500 ευρώ... Η αποζημίωση για σωματικές βλάβες των ζημιωθέντων προσώπων να μην υπερβαίνει συνολικά και ανά ατύχημα το ποσό των 30.000 ευρώ και ανά ζημιωθέν πρόσωπο το ποσό των 12.000 ευρώ.
Safe Ride Home (Intoxicated Driver Transportation)
Covers taxi transportation expenses up to €30 for the policyholder, named driver, or additional declared driver who is unable to drive due to excessive alcohol consumption. The insured must call 212 222 9900, pay the taxi fare, and send the receipt to [email protected] with their IBAN. Usable once per year per policy.
SourcePage 12Section: 3.7.2 Προαιρετικές καλύψεις > 17. Safe ride home
κάλεσέ μας στο 2122229900... και εμείς θα αναλάβουμε τη μετακίνησή σου με ασφάλεια στην κατοικία σου με ταξί... Δικαιούσαι μέχρι €30... Μπορείς να κάνεις χρήση της υπηρεσίας μέχρι μία (1) φορά το χρόνο.
Policy duration flexibility
Insurance policy duration ranges from 30 to 365 days, offering flexible coverage periods
SourcePage 2Section: When does the cover start and end?
The duration of the policy ranges from 30 to 365 days.
Cancellation and withdrawal rights
Policyholder may cancel within 14 days for full premium refund; after 14 days, unearned premiums returned
SourcePage 2Section: How do I cancel my contract?
If you want to cancel your policy within the first fourteen (14) days since the day you received your insurance policy, we will refund the whole premium... In case of a cancellation after the first fourteen (14) days, we will return any unearned premiums.
Payment methods and installment options
Accepts debit/credit/prepaid cards, PayPal, electronic tokens, OPAP stores, and e-banking/phone banking; FlexiPay debit card installments available
SourcePage 2Section: When and how do I pay?
You can pay your insurance policy by card (debit, credit or prepaid), through your PayPal account, with an electronic transaction token at the bank's cashier, at any OPAP store or via e-banking / phone banking.
Pre-insurance vehicle inspection
Insurer may request photos or videos of vehicle for pre-inspection purposes before policy issuance
SourceSection: Choose the plan you want > Own damages
Additionally, we may request photos or videos of your car for pre-inspection purposes.
Accident and claims notification
Immediate notification required after accident with 24/7 hotline (212-2229900) for guidance; claims recorded by phone or partner assistance
SourceSection: Choose the plan you want > Essential
We have a 24-hour, 365 hotline. In case of an accident, you call us and we guide you through the next steps. We will record the incident either by phone or with a partner who will come to your aid.
Direct settlement procedure
Direct material damage coverage applies only when other vehicle bears Greek license plates and is 100% at fault; property damage limited to €6,500
SourcePage 11Section: 18. Direct Settlement
The material damages of the insured vehicle do not exceed in total and per accident the amount of 6,500 euros (only repair costs including VAT or car replacement in case of total destruction).
Premium rating and adjustment criteria
Insurance premium calculated based on driver age, vehicle characteristics (engine capacity, registration date), selected product, and policy duration; readjustment at renewal
SourceClause 1.3Page 3Section: 1.3 Rating and Insurance Premium Readjustment
Your insurance premium is calculated based on the following criteria: the driver's special characteristics, such as age; each vehicle's special characteristics, such as engine capacity and the years since the car's first registration; the selected insurance product; the duration of the insurance policy.
Insured capital valuation
Insured capital equals actual current market value of vehicle at insurance time according to iAD (Intelligent Automobile Valuation) tables
SourceClause 3.4Page 6Section: 3.4 Ποσό Ασφάλισης
Το ασφαλιζόμενο κεφάλαιο είναι ίσο με την πραγματική, τρέχουσα εμπορική αξία του οχήματος κατά τη στιγμή της ασφάλισης, όπως αυτή αναγράφεται στους πίνακες της iAD (Intelligent Automotive Data) για την Ελληνική αγορά.
Sources
- hellasdirect.grhttps://www.hellasdirect.gr/assets/car/pdf/hd_motor_insurance_product_information_en.pdf#page=2(opens in a new tab)
- hellasdirect.grhttps://www.hellasdirect.gr/assets/car/pdf/hd_motor_insurance_terms_conditions_el.pdf#page=12(opens in a new tab)
- hellasdirect.grhttps://www.hellasdirect.gr/assets/car/pdf/hd_motor_insurance_terms_conditions_el.pdf#page=15(opens in a new tab)
- hellasdirect.grhttps://www.hellasdirect.gr/assets/car/pdf/hd_motor_insurance_terms_conditions_el.pdf#page=6(opens in a new tab)
- hellasdirect.grhttps://www.hellasdirect.gr/assets/car/pdf/hd_motor_insurance_terms_conditions_el.pdf#page=8(opens in a new tab)
- hellasdirect.grhttps://www.hellasdirect.gr/assets/car/pdf/hd_motor_insurance_terms_conditions_en.pdf#page=11(opens in a new tab)
- hellasdirect.grhttps://www.hellasdirect.gr/assets/car/pdf/hd_motor_insurance_terms_conditions_en.pdf#page=15(opens in a new tab)
- hellasdirect.grhttps://www.hellasdirect.gr/assets/car/pdf/hd_motor_insurance_terms_conditions_en.pdf#page=3(opens in a new tab)
- hellasdirect.grhttps://www.hellasdirect.gr/assets/car/pdf/hd_motor_insurance_terms_conditions_en.pdf#page=6(opens in a new tab)
- hellasdirect.grhttps://www.hellasdirect.gr/en/car-insurance(opens in a new tab)
- hellasdirect.grhttps://www.hellasdirect.gr/en/car-insurance/our-covers(opens in a new tab)
Hellas Direct Motor third-party liability