INTERASCO Societe Anonyme General Insurance Company (S.A.G.I.)

Territorial scope

Mandatory third-party liability covers Greece, all EU/EEA member states, and countries whose National Bureaux of International Insurance apply Section III of the Unified Agreement (Rethymno Agreement 2002). For other countries outside this scope, a Green Card must be issued upon prior written request and additional premium. Optional coverages (glass breakage, own damage, fire, theft, roadside assistance) apply only within Greece.

Green card rules

Green Card (International Insurance Certificate) is required for travel to countries outside the automatic territorial scope. It must be requested in writing by the policyholder or insured before travel and is issued by way of a special endorsement with payment of additional premium. Failure to comply makes the owner, holder and driver jointly and severally liable towards the insurer and the International Insurance Bureau.

Driver restrictions

All insured persons must hold a valid driving licence for the category of the insured vehicle. Persons who obtained the vehicle by theft or force, and those who caused an accident intentionally, are excluded. The insurer reserves the right of recourse against the insured for accidents caused by drivers under 23 years of age or with a licence held for less than one year, if this was not disclosed at policy inception and the corresponding additional premium was not paid.

Claim notification deadline

The policyholder/insured must notify the insurer in writing within eight (8) days of becoming aware of a loss event. They must also forward any judicial or extrajudicial documents received in connection with the loss within eight (8) days. No admission of liability to third parties is permitted without the insurer's written consent.

Bonus-malus rules

Premiums are determined based on vehicle use, horsepower, bonus-malus system, claims history, vehicle registration location, driver's age, date of licence acquisition, and other parameters as per the company's applicable tariffs. The insurer retains the right to adjust the premium and policy terms at the end of each agreed insurance period. Payment of the adjusted premium by the policyholder/insured constitutes express acceptance of the new premium and policy terms.

Civil Liability - Material Damage

Mandatory coverage for third-party material damage caused by the insured vehicle

Civil Liability - Bodily Injury

Mandatory coverage for third-party bodily injuries caused by the insured vehicle

Uninsured Vehicle Coverage

Optional coverage protecting against material damage from collision with an uninsured vehicle

Personal Accident Coverage

Optional coverage for personal accident protection for driver and passengers

Accident Assistance

24-hour accident assistance service including expert support and claim coordination

Road Assistance

Optional coverage for roadside assistance including towing and breakdown support

Glass Breakage Coverage

Optional coverage for vehicle glass damage from any external cause

Airbag Damage Coverage

Optional coverage for airbag system damage resulting from accident

Mandatory Policy Type

Motor Third Party Liability insurance is compulsory under Greek law (Codified Law 489/1976)

Policy Modification Requirement

Insurance contract modifications require written consent from the company and become effective from specified date

Premium Adjustment Right

Insurer retains right to adjust premium and policy terms at end of each insurance period

Complaint Procedure

Formal complaint procedure with specific handling timelines and contact methods

Applicable Law

Insurance contract governed by Greek law when risk and insured are in Greece

Claims Handling Process

Structured claims notification and amicable settlement procedures for accidents

Assistance Service Provider

Road and travel assistance services provided through approved assistance network partner

Electronic Policy Delivery

Insurance policy and related documents delivered electronically via email