Prime Insurance Company Limited – Branch Greece
Prime Insurance
Prime Insurance is a motor third-party liability insurance for the Greece market with no online purchase and 24/7 assistance.
Direct payment
Claims are handled through the Prime Insurance Claims Department (Tel. 212 212 7817). Accident care and roadside assistance is provided 24 hours via Europ Assistance at 212 212 7999. Repairs are coordinated through the authorised partner workshop network (Tel. 212 212 7800).
Geographic scope
Greece (nationwide)
Primary coverage in Greece; liability coverage extends to EU member states and European Economic Area countries
Unique selling points
- 24-hour accident care and roadside assistance coordinated via Europ Assistance, available on a dedicated line (212 212 7999) for all policyholders.
- Complimentary Privilege Club Card included with every Prime Insurance policy, providing access to a network of partner benefits and services at no extra cost.
- Nationwide authorised repair workshop network with a dedicated coordination line (212 212 7800), enabling streamlined vehicle repair management after a claim.
- Own-vehicle damage cover from uninsured third parties included as a standard base coverage across all tiers, addressing a common gap in basic MTPL policies.
- Tiered product line (AUTO ECONOMY / AUTO BASIC / AUTO PLUS) allowing policyholders to match coverage depth to budget, with optional premium waiver in case of job loss available on selected tiers.
Coverage limits
Third-party bodily injury liability
Covered
Mandatory coverage for bodily injuries caused to third parties by the insured vehicle, at the Greek statutory minimum of €1,300,000 per accident. Included in all tiers: AUTO ECONOMY, AUTO BASIC, and AUTO PLUS.
Third-party property damage liability
Covered
Mandatory coverage for property damage caused to third parties by the insured vehicle, at the Greek statutory minimum of €1,300,000 per accident. Included in all tiers: AUTO ECONOMY, AUTO BASIC, and AUTO PLUS.
Legal defence / legal protection
Conditional
Legal protection up to €3,000. Included as a base coverage in AUTO BASIC and AUTO PLUS tiers. In AUTO ECONOMY, legal protection (€3,000) is available only as an optional add-on. An optional extension of legal protection (additional €3,000) is also available as an add-on in BASIC.
Green Card / International Insurance Certificate
Covered
Extension of civil liability coverage to EU member states and EEA countries is included in all tiers. The Green Card (International Insurance Certificate) is available as an internationally recognised document for travel abroad. Included across AUTO ECONOMY, AUTO BASIC, and AUTO PLUS.
Roadside assistance
Optional
Roadside assistance (Οδική Βοήθεια) is available as an optional add-on across all tiers: AUTO ECONOMY, AUTO BASIC, and AUTO PLUS. Note: 24-hour accident care (Φροντίδα Ατυχήματος), coordinated via Europ Assistance at 212 212 7999, is separately included as a base coverage in AUTO ECONOMY, AUTO BASIC, and AUTO PLUS.
Driver personal accident
Conditional
Personal accident cover for the driver of €15,000 for death or permanent total disability. Included as a base coverage in AUTO BASIC and AUTO PLUS tiers. Not included in AUTO ECONOMY as a base coverage.
Passenger personal accident
Not offered
Separate passenger personal accident coverage is not evidenced in the Ασφάλεια Εν Κινήσει product line sources. Third-party bodily injury liability covers passengers injured by the insured vehicle when they are third parties.
Key conditions
Territorial scope
Coverage applies primarily in Greece. Civil liability coverage extends to EU member states and EEA countries. The Green Card (International Insurance Certificate) facilitates travel abroad and is valid for the policy duration. Supplementary coverages also extend to EU/EEA countries.
Green card rules
The Green Card (International Insurance Certificate) is an internationally recognised document confirming MTPL coverage abroad. It covers civil liability in EU/EEA member states and other countries whose National Motor Insurers' Bureaux are part of the Green Card system. Issued on request.
Driver restrictions
Coverage applies only when the insured vehicle is driven with a valid driving licence. Agricultural passenger vehicles (αγροτικά Ι.Χ.) are explicitly excluded from coverage. Additional premiums or restrictions may apply for named drivers outside the main insured.
Claim notification deadline
The policyholder must report claims promptly to the Prime Insurance Claims Department (Tel. 212 212 7817, Fax 212 212 7895, email: claims@primeins.gr). Failure to notify promptly may reduce or void the insurer's liability under standard Greek insurance law (Law 2496/1997). 24-hour accident care coordination is available via Europ Assistance at 212 212 7999.
Bonus-malus rules
Greece does not operate a mandatory standardised bonus-malus system. Each insurer applies its own risk assessment and pricing model. Premium adjustments at renewal are based on the individual insurer's claims history criteria, driver profile, vehicle type, and other factors.
Where to buy
Documents
Prime Insurance – Vehicle Insurance Terms and Conditions
terms_and_conditions
Policy specifics
Third-party bodily injury coverage
Covers bodily injuries caused to third parties by the insured vehicle
Third-party property damage coverage
Covers material damages to third-party property caused by the insured vehicle
Accident assistance service
24-hour accident assistance and roadside support service
Family-insured vehicle property protection
Optional coverage for material damages to family members' insured vehicles, up to €3,000
Uninsured vehicle property damage protection
Covers own vehicle property damages caused by uninsured vehicles
Statutory minimum liability limits
Greek law requires minimum coverage of €1,300,000 for both bodily injury and property damage per accident under Law 489/1976
Authorized repair network usage condition
May require or incentivize use of PrimeIns's partner repair workshops for claims handling and vehicle repairs
Claims representative contact requirement
Policyholder must report claims to PrimeIns claims department within specified timeframe; direct contact: Tel. 212 2127817, Fax 212 2127895, email claims@primeins.gr
Vehicle registration and scope condition
Coverage applies only to vehicle(s) explicitly listed on the policy with valid registration and compliance with Greek vehicle inspection (KTEO) requirements
Authorized driver condition
Coverage applies only when driving the insured vehicle with valid driving license; may require additional premium or restrictions for named drivers outside main insured