Extracted from source documents

AIG Travel insurance (Standard Travel)

Underwritten by AIG Europe S.A. (Ireland Branch) · Ireland

travel insurance from AIG for the Ireland market, with 24/7 assistance.

Verified Aug 31, 2026 · Terms dated 2025-08Sources

24/7 helpline

Unique selling points

Premier Plus provides unlimited emergency medical expenses cover while travelling abroad, well above the €1m-€5m limits on the other tiers.

Premier Plus policyholders pay no excess on any covered claim, and an excess waiver can be purchased on Budget or Premier policies to eliminate excesses that would otherwise apply.

24-hour, 365-day emergency medical assistance line (AIG Assistance Services) that can authorise and guarantee payment of hospital costs abroad.

On Premier Plus, cancellation and curtailment claims are settled at the full invoice cost rather than being capped at a fixed sum insured.

A wide range of optional add-ons (winter sports, business, golf, wedding and natural catastrophe cover) allow the policy to be tailored to the trip.

Coverage limits

Covered

Medical and other expenses outside the Republic of Ireland

Covered

Necessary and reasonable emergency medical, surgical and hospital treatment and ambulance costs abroad. Maximum benefit: Extended Stay €1,000,000; Budget €2,000,000; Premier €5,000,000; Premier Plus Unlimited. An excess of €100 per incident applies (Budget/Premier), reduced to nil if EHIC/Medicare is used to reduce costs; Premier Plus has nil excess.

Clause Section B1Page 25

Section: Sections of cover > Section B1 – Medical and other expenses outside of the Republic of Ireland

We will pay up to the amount shown in the table of benefits for the necessary and reasonable costs as a result of you becoming ill, being injured or dying during your trip.

Covered

Emergency medical, surgical and hospital treatment

Covered

Emergency medical, surgical and hospital treatment forms part of Section B1 (Medical and other expenses outside the Republic of Ireland), sharing the same tiered limits: €1,000,000 (Extended Stay), €2,000,000 (Budget), €5,000,000 (Premier), Unlimited (Premier Plus).

Clause Section B1Page 25

Section: Sections of cover > Section B1 – Medical and other expenses outside of the Republic of Ireland

Emergency medical, surgical and hospital treatment and ambulance costs.

Covered

Hospitalisation costs and hospital cash benefit

Covered

In-patient hospital treatment abroad is paid under Section B1 within the same tiered limits (€1,000,000 Extended Stay / €2,000,000 Budget / €5,000,000 Premier / Unlimited Premier Plus). A separate Section B2 Hospital Benefit cash payment of €15 per complete 24-hour period as in-patient applies: Nil (Budget/Extended Stay), up to €2,000 (Premier), up to €3,000 (Premier Plus).

Clause Section B2Page 27

Section: Sections of cover > Section B2 – Hospital benefit

We will pay a benefit of €15 for each complete 24-hour period that you are kept as an inpatient.

Covered

Outpatient treatment

Covered

Outpatient treatment abroad is covered under Section B1 within the same tiered overall limits. If outpatient treatment is likely to cost more than €700, AIG Assistance Services must be contacted immediately or cover may be refused or reduced.

Page 16

Section: Important claim information > Medical and other emergencies

If you go into hospital abroad and you are likely to be kept as an inpatient for more than 24 hours or if your outpatient treatment is likely to cost more than €700, someone must contact AIG Assistance Services for you immediately.

Covered

Emergency dental treatment

€300

Up to €300 for emergency dental treatment, as long as it is for the immediate relief of pain only. This flat limit applies across all cover levels.

Clause Section B1Page 25

Section: Sections of cover > Section B1 – Medical and other expenses outside of the Republic of Ireland

Up to €300 for emergency dental treatment as long as it is for the immediate relief of pain only.

Covered

Ambulance and medical transport costs

Covered

Ambulance costs are covered as part of Section B1 within the overall tiered limits (€1,000,000-€5,000,000, Unlimited on Premier Plus). Taxi fares are only covered when used in place of an ambulance.

Clause Section B1Page 25

Section: Sections of cover > Section B1 – Medical and other expenses outside of the Republic of Ireland

Emergency medical, surgical and hospital treatment and ambulance costs.

Covered

Emergency repatriation to the Republic of Ireland

Covered

Covers the cost of an earlier-than-planned return to Ireland if medically necessary and approved by AIG Assistance Services, plus extra accommodation and travel costs for a companion, within the overall B1 tiered limits.

Clause Section B1Page 25

Section: Sections of cover > Section B1 – Medical and other expenses outside of the Republic of Ireland

The cost of your return to the Republic of Ireland earlier than planned if this is medically necessary and the Medical Emergency Assistance Company approve this.

Covered

Repatriation of remains

€7K

Up to €7,000 for the cost of returning the deceased's body or ashes to Ireland, or up to €3,000 for funeral and burial expenses in the country of death, if outside the Republic of Ireland. This flat limit applies across all cover levels.

Clause Section B1Page 26

Section: Sections of cover > Section B1 – Medical and other expenses outside of the Republic of Ireland

Up to €7,000 for the cost of returning your body or ashes to the Republic of Ireland or up to €3,000 for the cost of the funeral and burial expenses in the country in which you die if this is outside the Republic of Ireland.

Excluded

Search and rescue costs

Excluded

Search and rescue costs charged by a government, regulated authority or private organisation connected with finding and rescuing an individual are explicitly excluded under Section B1. This exclusion does not extend to medical evacuation costs by the most appropriate transport, which remain covered.

Clause Section B1Page 26

Section: Sections of cover > Section B1 – What you are not covered for under section B1

Any search and rescue costs (costs charged to you by a government, regulated authority or private organisation connected with finding and rescuing an individual. This does not include medical evacuation costs by the most appropriate transport).

COVID-19 treatment

No limit stated

No specific COVID-19 medical treatment benefit or exclusion is mentioned in the policy wording.

Excluded

Pre-existing medical conditions

Excluded

No cover for any claim relating to a medical condition, illness or death related to a medical condition which the insured person (or anyone on whom the trip depends) knew about before purchasing the insurance. Any change in health after purchase but before travel must be reported to AIG immediately.

Clause 1Page 18

Section: General exclusions

The claim relates to a medical condition or an illness or death related to a medical condition which you or any person who your trip depends on (this would include a relative or a business associate) knew about before you bought this insurance.

Optional · Budget, Premier, Premier Plus

Winter sports cover

Optional

Optional paid upgrade (up to 17 days included within Annual Multi-Trip). Covers: winter sports equipment owned/hired up to €500 (single item limit €150); equipment hire up to €25/day to €200 if delayed/lost/damaged; lift pass up to €200; ski pack (unused ski school/tuition/lift pass/hire) up to €200; piste closure up to €20/day to €200; avalanche cover up to €250. Limits are the same across Budget, Premier and Premier Plus.

Page 42

Section: Winter sports cover

Please note: The following sections only apply if you have paid the appropriate premium for winter sports cover (if you have arranged an Annual Multi Trip policy cover is provided for up to 17 days within the period of insurance) and this is shown on your policy schedule.

Conditional

Sports and activities cover

Conditional

A first list of activities (e.g. cycling, scuba diving to 30m, bungee jumping) is covered in full including Personal Accident and Personal Liability sections, subject to following safety guidelines and the activity not being the main purpose of the trip, a competition, or professional. A second list of higher-risk activities (e.g. horse riding, jet skiing, motorcycling over 50cc, hot-air ballooning) is covered but excludes Section G (Personal accident) and Section H (Personal liability). Activities not listed require prior authorisation from AIG Customer Service.

Page 11

Section: Important things you need to know about your insurance before you travel > Sports and activities

Cover is provided for the activities listed in the box below, however, no cover is available under section G (Personal accident) and section H (Personal liability).

Conditional

Pregnancy complications

Conditional

You can cancel your trip if you become pregnant after buying this insurance and will be more than 26 weeks pregnant during your trip, or if your doctor advises you are not fit to travel due to pregnancy complications. This is a cancellation trigger only; pregnancy-related medical costs are not covered once you are more than 26 weeks pregnant at the start of or during your trip.

Clause 8Page 24

Section: Sections of cover > Section A – Cancelling your trip

If you become pregnant after the date you arranged this insurance cover (or booked your trip, whichever is earlier, if you have arranged Annual-Multi Trip Insurance) and you will be more than 26 weeks pregnant at the start of or during your trip. Or, if you become pregnant after the date you arranged this insurance cover and your doctor advises that you are not fit to travel due to complications in your pregnancy.

Covered

Personal liability

€500K – €2M

Covers legal liability for accidentally injuring someone or damaging/losing their property while abroad. Maximum benefit: €500,000 (Budget/Extended Stay), €2,000,000 (Premier and Premier Plus). Excess €250 (Budget/Premier), nil (Premier Plus). Does not apply to trips taken within the Republic of Ireland.

Clause Section HPage 37

Section: Sections of cover > Section H – Personal liability

We will pay up to the total amount shown in the table of benefits if, within the period of insurance shown on your policy schedule, you are legally liable for accidentally: injuring someone; or damaging or losing someone else's property.

Covered

Legal expenses

€5K – €50K

Legal costs and expenses for pursuing compensation claims resulting from death, illness or injury during the trip. Maximum benefit: €5,000 (Budget/Extended Stay), €25,000 (Premier), €50,000 (Premier Plus). Excess €250 (Budget/Premier), nil (Premier Plus). Does not apply to trips within the Republic of Ireland.

Clause Section IPage 38

Section: Sections of cover > Section I – Legal expenses

We will pay up to the amount shown in the table of benefits for legal costs and expenses arising as a result of dealing with claims for compensation and damages resulting from your death, illness or injury during your trip.

Covered

24/7 emergency medical assistance

Covered

AIG Assistance Services (the Medical Emergency Assistance Company) provides a 24-hour emergency service, 365 days a year, for illness, injury or death abroad, reachable on +44 (0) 1273 723 146 / [email protected].

Page 16

Section: Important claim information > Medical and other emergencies

The Medical Emergency Assistance Company, AIG Assistance Services, will provide immediate help if you are ill, injured or die outside the Republic of Ireland. They provide a 24-hour emergency service 365 days a year.

Key conditions

Assistance call deadline

AIG Assistance Services must be contacted immediately if admitted to hospital as an in-patient likely to exceed 24 hours, if outpatient treatment is likely to cost more than €700, or before cutting short a trip or arranging early return; unauthorised claims may not be paid in full.

Unauthorized treatment

If AIG Assistance Services are not contacted for required authorisations (in-patient stays over 24 hours, outpatient treatment over €700, early return/curtailment), AIG may provide no cover or reduce the amount paid.

Purchase while abroad

Cover cannot start after the insured has left the Republic of Ireland; each trip must begin (and, unless a One-Way policy, end) in Ireland, so the policy cannot be purchased once already travelling.

Chronic conditions

Claims relating to a medical condition, illness or death related to a medical condition known about before taking out the policy are excluded as a pre-existing condition; diagnosed psychological or psychiatric disorders, anxiety or depression are separately excluded under General Exclusion 3.

Pregnancy

Cover applies to pregnancy-related cancellation/medical claims only up to 26 weeks pregnant during the trip, or where a doctor certifies unfitness to travel due to pregnancy complications arising after the policy was arranged; costs after 26 weeks are excluded.

Pre-existing condition exclusions

No cover is provided for medical conditions, illnesses or related deaths known about before the insurance was purchased, for travelling against medical advice, for travelling to receive treatment abroad, or where hospital investigation/treatment for an undiagnosed condition is pending or a terminal prognosis has been given.

Coverage duration limit

Single Trip: up to 120 consecutive days. Annual Multi-Trip: unlimited trips provided no single trip exceeds 31 days (Budget), 45 days (Premier) or 60 days (Premier Plus); winter sports covered up to 17 days per year. Extended Stay: one trip of up to 12 consecutive months.

Direct payment

AIG Assistance Services can guarantee payment of in-patient hospital, clinic, nursing home, emergency repatriation or curtailment expenses directly to the provider once contacted and authorisation is given during a medical emergency abroad; unauthorised claims may be refused or reduced.

Territorial scope

The policy is only available to individuals ordinarily resident in the Republic of Ireland for at least six of the last twelve months and is void for non-residents. Each trip must begin and end in the Republic of Ireland (unless a One-Way policy is purchased). No cover applies to loss, injury, damage or legal liability arising from planned or actual travel in, to, or through Cuba, Iran, Syria, North Korea, Crimea, or the Donetsk (DNR) or Luhansk (LNR) regions of Ukraine, or to any destination allocated an 'Avoid non-essential travel' or 'Do not travel' status by the Department of Foreign Affairs.

Documents

Policy specifics

Medical Expenses Coverage

Up to €5,000,000 in medical expenses with 24/7 emergency assistance that guarantees medical charges in case of medical emergency

SourcePage 16

Section: Important claim information > Medical and other emergencies

If you go into hospital abroad and you are likely to be kept as an inpatient for more than 24 hours or if your outpatient treatment is likely to cost more than €700, someone must contact AIG Assistance Services for you immediately. If they do not, we may provide no cover or we may reduce the amount we pay for medical expenses.

Trip Cancellation Cover

Coverage for loss of travel and accommodation expenses if cancellation required for specified reasons, up to €5,000

Source

Baggage and Personal Items Cover

Up to €2,000 for lost/damaged baggage under Premier cover (€500 Budget/Extended Stay, €2,500 Premier Plus), with a single-article limit of €100 (Budget/Extended Stay), €250 (Premier) or €300 (Premier Plus), and a total valuables limit of €100 (Budget/Extended Stay), €250 (Premier) or €400 (Premier Plus).

SourcePage 32

Section: Sections of cover > Section F1 – Personal belongings and baggage

The maximum amount we will pay for any one item, pair or set of items is €100 if you have purchased Budget or Extended Stay Insurance, €250 if you have purchased Premier Insurance or €300 if you have purchased Premier Plus Insurance... The maximum amount we will pay for valuables in total is €100 if you have purchased Budget or Extended Stay Insurance, €250 if you have purchased Premier Insurance or €400 if you have purchased Premier Plus Insurance.

Passport Replacement Cover

Up to €150 cover for loss of passport

Source

Pre-existing Medical Conditions Exclusion

Insurance does not cover pre-existing medical conditions - defined as injury, sickness, disease, illness or other medical condition you knew about or should have known about before purchasing

Source

Section: Medical Coverage > What is meant by Pre-Existing Condition?

“Pre-existing condition” refers to injury, sickness, disease, illness or other medical condition that you knew about or should have known about before you bought this insurance.

Emergency Assistance Notification Requirement

You must contact AIG Assistance Services immediately if you are admitted to hospital as an inpatient likely to exceed 24 hours or if your outpatient treatment is likely to cost more than €700, so they can authorise the required medical expenses.

SourcePage 16

Section: Important claim information > Medical and other emergencies

If you go into hospital abroad and you are likely to be kept as an inpatient for more than 24 hours or if your outpatient treatment is likely to cost more than €700, someone must contact AIG Assistance Services for you immediately. If they do not, we may provide no cover or we may reduce the amount we pay for medical expenses.

Geographical Exclusions

No cover for travel to or through Cuba, Iran, Syria, North Korea, Crimea, or Donetsk regions, or countries where Department of Foreign Affairs allocates security status of avoid non-essential travel or do not travel

Source

Trip Duration Limits by Product Level

Budget Insurance: max 31 days per trip; Premier Insurance: max 45 days per trip; Premier Plus Insurance: max 60 days per trip

Source

Section: General Information > What is the maximum duration of a period of travel under the Annual Multi Trip cover?

The maximum duration of any one period of travel must not exceed 31 days for Budget Insurance, 45 days for Premier Insurance or 60 days for Premier Plus Insurance.

Age Restrictions

Website unable to provide quotes to persons aged 79 and over; special rates and conditions apply for this age group; children under 16 receive reduced death benefit (€7,000)

Source

Section: General Information > Do age restrictions apply?

This website is unable to provide quotes to persons aged 79 and over. However, we can provide quotations to persons aged 79 and over if they contact us directly. Special rates and conditions may apply.

Product Discontinuation Notice

AIG ceasing sale of new travel insurance policies via Direct Channels effective August 1, 2026; ceasing renewal of Annual Multi-Trip policies for direct customers effective September 1, 2026

Source

Section: Important information on AIG Travel Insurance

Please note AIG will cease selling new travel insurance policies via our Direct Channels effective 1 August 2026. We will stop renewing existing AIG Annual Multi-Trip Travel Insurance for our direct customers effective 1 September 2026 .

Sources