Extracted from source documents

Aviva Travel insurance (Holiday Travel)

Underwritten by Chubb European Group SE · Ireland

travel insurance from Aviva for the Ireland market, with online purchase.

Verified Aug 31, 2026 · Terms dated 2025-06Sources

Online purchase

Unique selling points

Emergency medical expenses and repatriation abroad are covered up to €5,000,000 per person.

Chubb Assistance guarantees direct payment of hospital and doctor fees abroad so insureds are not forced to pay large medical bills upfront themselves.

Optional car hire excess cover can be added from as little as €2.39 per day or €39.99 per year, avoiding the need to buy costly excess waivers from rental companies.

A 14-day no-quibble cancellation/cooling-off option lets customers get a full refund if they change their mind before travelling or claiming.

Broad automatic cover for dozens of recreational sports and activities (scuba diving, jet skiing, go-karting, motorcycling, hot air ballooning, etc.) is included at no extra cost, subject to safety conditions.

Coverage limits

Covered

Medical and additional expenses abroad

€5M

Section 5 Medical and Additional Expenses provides a single aggregate limit of €5,000,000 per Person Insured for reasonable and medically necessary hospital, ambulance, surgical, diagnostic and remedial treatment costs incurred outside Ireland during a Holiday, including hospital stay charges. This is a shared ceiling covering all sub-benefits described below (hospitalisation, outpatient treatment, medical transport and evacuation), not six separate €5,000,000 limits. A €90 excess per person per claim applies, unless a reduction was obtained via a European Health Insurance Card in an EU country.

Clause Section 5Page 23

Section: Part III > SECTION 5. Medical and Additional Expenses

(Maximum amount payable per Person Insured - €5,000,000)

Covered

Emergency medical treatment

€5M

Emergency medical treatment abroad, including doctor referral, hospital admission and payment of hospital/doctor bills arranged via Chubb Assistance, falls within the same shared €5,000,000 Section 5 Medical and Additional Expenses limit, not a separate cap.

Clause Section 5Page 23

Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover

Medical Expenses All reasonable costs that it is medically necessary to incur outside of Ireland for hospital, ambulance, surgical or other diagnostic or remedial treatment, given or prescribed by a Doctor, and including charges for staying in a hospital;

Covered

Hospitalisation (in-patient treatment costs)

€5M

In-patient hospital treatment costs abroad are covered as part of the shared €5,000,000 Section 5 Medical and Additional Expenses limit (which explicitly includes charges for staying in hospital). A separate, additional Section 6 Hospital Benefit cash allowance of €20 per full 24 hours (max €400 per Holiday) is paid on top if the insured has a valid medical expenses claim and is a hospital in-patient; this is a fixed daily cash benefit, not a treatment-cost limit, and is recorded separately under product_specific_constraints.

Clause Section 5Page 23

Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover

All reasonable costs that it is medically necessary to incur outside of Ireland for hospital, ambulance, surgical or other diagnostic or remedial treatment, given or prescribed by a Doctor, and including charges for staying in a hospital;

Covered

Outpatient treatment

€5M

Outpatient medical, surgical or diagnostic treatment abroad prescribed by a doctor falls under the shared €5,000,000 Section 5 Medical and Additional Expenses limit.

Clause Section 5Page 23

Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover

All reasonable costs that it is medically necessary to incur outside of Ireland for hospital, ambulance, surgical or other diagnostic or remedial treatment, given or prescribed by a Doctor

Covered

Emergency dental treatment

€300

Emergency dental treatment for the relief of pain only, incurred outside Ireland, is covered up to €300 per Person Insured. Dental expenses for reasons other than pain relief are excluded.

Clause Section 5Page 23

Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover

Emergency Dental Treatment All medically necessary and reasonable cost to provide emergency dental treatment for the relief of pain only up to €300, outside of Ireland.

Covered

Ambulance and local medical transport

€5M

Ambulance transport costs necessary for treatment abroad are included within the shared €5,000,000 Section 5 Medical and Additional Expenses limit.

Clause Section 5Page 23

Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover

All reasonable costs that it is medically necessary to incur outside of Ireland for hospital, ambulance, surgical or other diagnostic or remedial treatment

Covered

Emergency medical repatriation/evacuation

€5M

Emergency repatriation to Ireland (or transfer to the most suitable hospital in Ireland), arranged by Chubb Assistance when medically necessary, is included within the shared €5,000,000 Section 5 Medical and Additional Expenses limit. Costs must be authorised in advance by Chubb Assistance.

Clause Section 5Page 23

Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover

Emergency Repatriation Expenses All reasonable costs that it is medically necessary for Chubb Assistance to incur to return You to Your home in Ireland; or to move You to the most suitable hospital in Ireland if it is medically necessary to do so.

Covered

Repatriation of remains / burial abroad

€10K

If a Person Insured dies abroad, up to €10,000 is paid for cremation or burial charges in the country of death, or to transport the body or ashes back to Ireland. Cremation or burial costs incurred in Ireland are excluded.

Clause Section 5Page 23

Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover

Cremation, burial or transportation charges If You die abroad, We will pay up to €10,000:

Search and rescue

Not established from the reviewed documents

The Chubb Holiday Travel policy wording contains no search and rescue benefit.

Covered

COVID-19 medical expenses

€5M

Overseas medical and repatriation expenses for COVID-19 are covered within the shared €5,000,000 medical expenses limit, provided the destination is not under a DFA 'Avoid non-essential travel' or 'Do not travel' status. The policy's Communicable Disease general exclusion explicitly does not apply to claims for Medical Expenses and Repatriation Expenses. COVID-19 cancellation costs and quarantine-related additional accommodation/travel costs are also covered up to €3,000, subject to a Government-recognised positive test certified in writing.

Clause 4.1.iPage 40

Section: Part IV > 4.1 General Exclusions

This Policy Exclusion does not apply to Claims for Medical Expenses and Repatriation Expenses.

Conditional

Pre-existing medical conditions

Conditional

Cover is conditional on a Health Declaration: no Person Insured may be receiving or on a waiting list for hospital/nursing home treatment, awaiting investigation, referral or results of any procedure, choosing not to take prescribed medication, travelling against medical advice, travelling to obtain treatment, travelling with a terminal condition, or due to give birth within 12 weeks of trip end. Claims arising from an existing medical condition the insured was receiving or on a waiting list for treatment for are excluded from Medical Expenses cover.

Clause 1.8Page 13

Section: Part I > 1.8 Health Declaration

is receiving or on a waiting list for treatment in a hospital or nursing home; • is waiting for investigation or referral, or the results of any investigation, medical treatment or surgical procedure, for any condition, whether diagnosed or undiagnosed

Optional

Winter sports extension

€300

Optional Winter Sports Extension (additional premium) covers non-competitive skiing, snowboarding, cross-country skiing, glacier skiing/walking, dog sledding and tobogganing for up to 21 days per Period of Insurance. The Key Benefits table sets the maximum payable for this Section at €300 per Person Insured per claim, covering sub-benefits for Winter Sports Equipment Hire (up to €200), Ski Pack (up to €300), Piste Closure (up to €200) and Avalanche (up to €100). Competitive winter sports are excluded.

Clause Section 14Page 36

Section: Optional Cover Extensions > SECTION 14. Winter Sports

Ski Pack (up to €200) Up to €75 for each full week, or a proportionate amount for shorter or longer periods, limited to €300 to cover the value of an unused ski pass

Covered

Automatically covered leisure activities and sports

Covered

A long list of recreational leisure activities and sports (including scuba diving to 18m, jet skiing, parascending over water, go-karting, motorcycling up to 125cc, hot air ballooning as a passenger, water skiing, sail boarding, etc.) is automatically covered without extra premium while on a Holiday, subject to safety equipment/procedure conditions and provided the activity is not the main reason for the trip, not competitive, and medically permitted. There is no separate monetary sub-limit; claims fall within the relevant section limits (e.g. Medical Expenses, Personal Accident).

Clause 1.9Page 14

Section: Part I > 1.9 Automatically Covered Leisure Activities and Sports

Jet skiing; • Korfball; • Lacrosse; • Land sailing; • Laser games; • Long jump; • Maxi-basketball; • Mini-basketball; • Motorcycling up to 125cc provided You wear a crash helmet

Conditional

Pregnancy complications

€5M

Complications in pregnancy, as diagnosed by a doctor or specialist in obstetrics, are covered within the shared €5,000,000 medical expenses limit. If travelling between 28 and 35 weeks pregnant, the insured must obtain written confirmation of fitness to travel from a doctor no earlier than 5 days before the outbound travel date. Cover does not apply if the insured is due to give birth within 12 weeks of the date the trip ends.

Clause Section 5Page 23

Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover

If a Person Insured is injured or becomes ill (including complications in pregnancy as diagnosed by a Doctor or specialist in obstetrics, provided that if You are travelling between 28 and 35 weeks pregnant You obtained written confirmation from a Doctor of Your fitness to travel no earlier than 5 days prior to the outbound travel date)

Covered

Personal liability

€2.5M

Section 11 Personal Liability indemnifies the insured up to €2,500,000 per Person Insured for accidental bodily injury or property damage caused to third parties during the Holiday, plus Costs and Expenses. Excludes wilful/malicious acts, liability for vehicles/aircraft/watercraft/firearms, and liability to family members or employees.

Clause Section 11Page 30

Section: Part III > SECTION 11. Personal Liability

(Limit of Liability €2,500,000 per Person Insured)

Covered

Overseas legal advice and expenses

€30K

Section 12 Overseas Legal Advice & Expenses covers up to €30,000 per Person Insured for legal fees and expenses in pursuing a claim against a third party who caused bodily injury or illness abroad. Claims must be reported within 24 months of the incident and pre-authorised in writing by Chubb.

Clause Section 12Page 32

Section: Part III > SECTION 12. Overseas Legal Advice & Expenses

(Maximum payable €30,000 per Person Insured)

Covered

Chubb Assistance emergency helpline

Covered

Chubb Assistance (marketed to Aviva customers as the Emergency Assistance Service) operates a 24-hour emergency medical assistance line providing medical referral, repatriation, payment guarantee, drug replacement, message transmission and personal assistance services (emergency funds transfer, message relay, property tracing, replacement travel documents, translation and legal help) while on a Holiday abroad.

Section: Planning a safe trip abroad > Emergency assistance service

Access to 24-hour medical emergency assistance. If you need urgent medical assistance while abroad, a 24-hour emergency assistance service is available to help coordinate support when needed. Call +44 20 8137 3648.

Key conditions

Assistance call deadline

For medical expense claims, the insured must contact Chubb Assistance immediately and before incurring any costs, or as soon as feasible in a medical emergency such as an accident or cardiac event; failure to do so may result in a rejected or reduced claim.

Unauthorized treatment

If Chubb Assistance is not contacted before incurring medical costs (where feasible), Chubb may reject the claim or reduce the amount paid. Additional travel/hotel expenses not pre-authorised by Chubb Assistance are excluded, as are legal expenses incurred before Chubb's prior written authorisation.

Purchase while abroad

The policy is intended to be purchased in Ireland before travelling; cover requires the insured to be a resident of Ireland for a minimum of 180 days per calendar year and Holidays must begin and end in Ireland. Purchasing a Holiday after the DFA has issued an 'Avoid non-essential travel' or 'Do not travel' warning for the destination voids cancellation cover for that destination.

Chronic conditions

Claims arising from a medical condition affecting the insured, travelling companions or immediate family are excluded from Cancellation/Curtailment cover if the condition was diagnosed before the Holiday was booked and could reasonably have been expected to result in death, serious injury, sudden illness or sudden deterioration in health.

Pregnancy

Cover excludes any Holiday where the insured is due to give birth within 12 weeks of the trip's end date. If travelling between 28 and 35 weeks pregnant, written medical confirmation of fitness to travel (dated no earlier than 5 days before the outbound travel date) is required.

Pre-existing condition exclusions

No person to be insured may be receiving or on a waiting list for hospital/nursing home treatment, awaiting investigation/referral/results, choosing not to take prescribed medication, travelling against medical advice, travelling to obtain medical/dental/cosmetic treatment, or travelling with a terminal condition; breach of the Health Declaration can void cover for the related claim.

Coverage duration limit

For an Annual multi-trip Policy, no individual Holiday Abroad may continue for more than 30 consecutive days, no more than 90 days in total may be spent on Holidays Abroad in any Period of Insurance, and each Holiday in Ireland must include at least 2 nights' pre-booked accommodation. For a Single trip Policy, cover runs for the trip duration shown on the Policy Schedule; Aviva's single-trip product page states this can be up to a maximum of 31 consecutive days.

SourceClause 1.2.B.iPage 10

Section: Part I > 1.2 Holidays Covered

No individual Holiday Abroad continues for more than 30 consecutive days; and

Direct payment

If a Person Insured is admitted to hospital abroad, Chubb Assistance will contact the hospital or attending doctor and guarantee payment of their fees up to the policy limit, so the insured does not have to pay from their own funds for in-patient treatment. Smaller expenses may need to be paid upfront by the insured and claimed back afterwards.

Territorial scope

Europe is defined to include all EU countries plus Iceland, Liechtenstein, Norway, Switzerland, the UK, Russia (west of the Urals), Turkey, Morocco and Tunisia; Albania is excluded from the Europe definition and requires Worldwide cover. Cover excludes travel to any destination where the Department of Foreign Affairs allocates a security status of 'Avoid non-essential travel' or 'Do not travel', and Cuba is excluded due to US sanctions restrictions on the underwriter.

Documents

Policy specifics

Medical expenses abroad

Emergency medical expenses while on a trip outside of the Republic of Ireland, including repatriation costs handled directly by Chubb Assistance

Source

Section: Benefits of Single Trip Travel Insurance > Emergency Assistance

Chubb Assistance is here to help you in the event of a medical emergency abroad. Call +353 (0)1 440 1790 to avail of medical advice, payment of medical bills and repatriation assistance.

Winter sports cover (optional)

Optional extension covering skiing, snowboarding, outdoor ice skating, and tobogganing

Source

Section: Cover options created for you > Winter Sports

Choose winter sports cover as an optional extra if you plan on taking part in any winter sports abroad throughout the year. Activities covered under this policy include skiing, snowboarding, outdoor ice skating, or tobogganing.

Car hire excess cover (optional)

Reimbursement for excess paid towards repair costs if rental car gets damaged

Source

Section: Cover options created for you > Car Hire Excess

Get reimbursed for the excess paid towards repair costs if your rental car gets damaged.

COVID-19 medical expenses

Overseas medical and repatriation expenses for COVID-19 provided travel is to areas not designated 'Avoid non-essential travel' or 'Do not travel' by Department of Foreign Affairs

Source

Section: What’s Covered with Single Trip Insurance? > COVID Cover

During your trip, we’ll cover repatriation or medical expenses from countries deemed safe by the Department of Foreign Affairs (DFA).

COVID-19 cancellation cover

Cover for cancellation costs if policyholder or travelling companion contracts COVID-19 before trip, or if required to quarantine past original departure date

Source

Section: What’s Covered with Single Trip Insurance? > COVID Cover

Before your trip, we’ll cover cancellation if you or someone you’re travelling with contracts COVID. We’ll also provide cover if you’re required to spend time in quarantine and the period is past your original departure date.

Hospital Benefit (daily cash allowance)

A separate fixed cash benefit of €20 for each full 24 hours as a hospital in-patient abroad, up to a maximum of €400 per Holiday, payable in addition to the Section 5 Medical Expenses limit if the insured has a valid claim under Private Medical Insurance or Section 5

SourceClause Section 6Page 24

Section: Part III > SECTION 6. Hospital Benefit > A. Cover

We will pay a benefit of €20 for each full 24 hours he or she spends in hospital up to a maximum of €400 for each Holiday.

Trip duration limit

Single trip cover is limited to 31 consecutive days maximum duration

Source

Section: Single Trip Travel Insurance

This level of travel insurance allows you to enjoy 31 days of consecutive cover abroad.

Residency requirement

All persons to be insured must be permanently resident in Ireland for a minimum of 180 days per calendar year

Source

Trip origin and destination requirement

Trips must begin and end in the Republic of Ireland

Source

Section: FAQs > Single direction journeys > I am going to live abroad and am not returning to Ireland. Can I buy your annual travel insurance?

Sorry, our policy does not cover single direction trips or non-Irish residents. Trips must begin and end in Ireland and you must be a resident here.

Excess per section

€90 excess per person per claim applies under most sections marked with asterisk

Source

Section: Benefits of travel insurance > Holiday

For each person insured an excess of €90 per section is deducted from each claim under sections marked with an asterisk*.

Pre-existing medical conditions declaration

Must declare any serious illness, injury or disease received advice, medication or treatment for in the last 12 months before purchase

Source

Geographic coverage area selection

Choice of Europe, Worldwide excluding USA/Canada/Caribbean, or Worldwide including USA/Canada/Caribbean (excluding Cuba)

Source

Cancellation and cooling-off period

14-day no-quibble cancellation period available after policy purchase if no claims made and no holiday commenced

Source

Arranger and underwriter relationship

The 'Aviva Travel Insurance' product marketed by Aviva Direct Ireland Limited is arranged by Aviva but fully underwritten by Chubb European Group SE; all policy terms, claims handling (via Sedgwick) and Chubb Assistance services are provided by Chubb, not Aviva.

Source

Sources

Aviva Travel insurance