
Aviva Travel insurance (Holiday Travel)
Underwritten by Chubb European Group SE · Ireland
travel insurance from Aviva for the Ireland market, with online purchase.
Verified Aug 31, 2026 · Terms dated 2025-06Sources
Key facts
- Medical transport up to €5,000,000
- Personal liability up to €2,500,000
Unique selling points
Emergency medical expenses and repatriation abroad are covered up to €5,000,000 per person.
Chubb Assistance guarantees direct payment of hospital and doctor fees abroad so insureds are not forced to pay large medical bills upfront themselves.
Optional car hire excess cover can be added from as little as €2.39 per day or €39.99 per year, avoiding the need to buy costly excess waivers from rental companies.
A 14-day no-quibble cancellation/cooling-off option lets customers get a full refund if they change their mind before travelling or claiming.
Broad automatic cover for dozens of recreational sports and activities (scuba diving, jet skiing, go-karting, motorcycling, hot air ballooning, etc.) is included at no extra cost, subject to safety conditions.
Coverage limits
Medical and additional expenses abroad
€5M
Section 5 Medical and Additional Expenses provides a single aggregate limit of €5,000,000 per Person Insured for reasonable and medically necessary hospital, ambulance, surgical, diagnostic and remedial treatment costs incurred outside Ireland during a Holiday, including hospital stay charges. This is a shared ceiling covering all sub-benefits described below (hospitalisation, outpatient treatment, medical transport and evacuation), not six separate €5,000,000 limits. A €90 excess per person per claim applies, unless a reduction was obtained via a European Health Insurance Card in an EU country.
Section: Part III > SECTION 5. Medical and Additional Expenses
(Maximum amount payable per Person Insured - €5,000,000)
Emergency medical treatment
€5M
Emergency medical treatment abroad, including doctor referral, hospital admission and payment of hospital/doctor bills arranged via Chubb Assistance, falls within the same shared €5,000,000 Section 5 Medical and Additional Expenses limit, not a separate cap.
Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover
Medical Expenses All reasonable costs that it is medically necessary to incur outside of Ireland for hospital, ambulance, surgical or other diagnostic or remedial treatment, given or prescribed by a Doctor, and including charges for staying in a hospital;
Hospitalisation (in-patient treatment costs)
€5M
In-patient hospital treatment costs abroad are covered as part of the shared €5,000,000 Section 5 Medical and Additional Expenses limit (which explicitly includes charges for staying in hospital). A separate, additional Section 6 Hospital Benefit cash allowance of €20 per full 24 hours (max €400 per Holiday) is paid on top if the insured has a valid medical expenses claim and is a hospital in-patient; this is a fixed daily cash benefit, not a treatment-cost limit, and is recorded separately under product_specific_constraints.
Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover
All reasonable costs that it is medically necessary to incur outside of Ireland for hospital, ambulance, surgical or other diagnostic or remedial treatment, given or prescribed by a Doctor, and including charges for staying in a hospital;
Outpatient treatment
€5M
Outpatient medical, surgical or diagnostic treatment abroad prescribed by a doctor falls under the shared €5,000,000 Section 5 Medical and Additional Expenses limit.
Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover
All reasonable costs that it is medically necessary to incur outside of Ireland for hospital, ambulance, surgical or other diagnostic or remedial treatment, given or prescribed by a Doctor
Emergency dental treatment
€300
Emergency dental treatment for the relief of pain only, incurred outside Ireland, is covered up to €300 per Person Insured. Dental expenses for reasons other than pain relief are excluded.
Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover
Emergency Dental Treatment All medically necessary and reasonable cost to provide emergency dental treatment for the relief of pain only up to €300, outside of Ireland.
Ambulance and local medical transport
€5M
Ambulance transport costs necessary for treatment abroad are included within the shared €5,000,000 Section 5 Medical and Additional Expenses limit.
Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover
All reasonable costs that it is medically necessary to incur outside of Ireland for hospital, ambulance, surgical or other diagnostic or remedial treatment
Emergency medical repatriation/evacuation
€5M
Emergency repatriation to Ireland (or transfer to the most suitable hospital in Ireland), arranged by Chubb Assistance when medically necessary, is included within the shared €5,000,000 Section 5 Medical and Additional Expenses limit. Costs must be authorised in advance by Chubb Assistance.
Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover
Emergency Repatriation Expenses All reasonable costs that it is medically necessary for Chubb Assistance to incur to return You to Your home in Ireland; or to move You to the most suitable hospital in Ireland if it is medically necessary to do so.
Repatriation of remains / burial abroad
€10K
If a Person Insured dies abroad, up to €10,000 is paid for cremation or burial charges in the country of death, or to transport the body or ashes back to Ireland. Cremation or burial costs incurred in Ireland are excluded.
Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover
Cremation, burial or transportation charges If You die abroad, We will pay up to €10,000:
Search and rescue
Not established from the reviewed documents
The Chubb Holiday Travel policy wording contains no search and rescue benefit.
COVID-19 medical expenses
€5M
Overseas medical and repatriation expenses for COVID-19 are covered within the shared €5,000,000 medical expenses limit, provided the destination is not under a DFA 'Avoid non-essential travel' or 'Do not travel' status. The policy's Communicable Disease general exclusion explicitly does not apply to claims for Medical Expenses and Repatriation Expenses. COVID-19 cancellation costs and quarantine-related additional accommodation/travel costs are also covered up to €3,000, subject to a Government-recognised positive test certified in writing.
Section: Part IV > 4.1 General Exclusions
This Policy Exclusion does not apply to Claims for Medical Expenses and Repatriation Expenses.
Pre-existing medical conditions
Conditional
Cover is conditional on a Health Declaration: no Person Insured may be receiving or on a waiting list for hospital/nursing home treatment, awaiting investigation, referral or results of any procedure, choosing not to take prescribed medication, travelling against medical advice, travelling to obtain treatment, travelling with a terminal condition, or due to give birth within 12 weeks of trip end. Claims arising from an existing medical condition the insured was receiving or on a waiting list for treatment for are excluded from Medical Expenses cover.
Section: Part I > 1.8 Health Declaration
is receiving or on a waiting list for treatment in a hospital or nursing home; • is waiting for investigation or referral, or the results of any investigation, medical treatment or surgical procedure, for any condition, whether diagnosed or undiagnosed
Winter sports extension
€300
Optional Winter Sports Extension (additional premium) covers non-competitive skiing, snowboarding, cross-country skiing, glacier skiing/walking, dog sledding and tobogganing for up to 21 days per Period of Insurance. The Key Benefits table sets the maximum payable for this Section at €300 per Person Insured per claim, covering sub-benefits for Winter Sports Equipment Hire (up to €200), Ski Pack (up to €300), Piste Closure (up to €200) and Avalanche (up to €100). Competitive winter sports are excluded.
Section: Optional Cover Extensions > SECTION 14. Winter Sports
Ski Pack (up to €200) Up to €75 for each full week, or a proportionate amount for shorter or longer periods, limited to €300 to cover the value of an unused ski pass
Automatically covered leisure activities and sports
Covered
A long list of recreational leisure activities and sports (including scuba diving to 18m, jet skiing, parascending over water, go-karting, motorcycling up to 125cc, hot air ballooning as a passenger, water skiing, sail boarding, etc.) is automatically covered without extra premium while on a Holiday, subject to safety equipment/procedure conditions and provided the activity is not the main reason for the trip, not competitive, and medically permitted. There is no separate monetary sub-limit; claims fall within the relevant section limits (e.g. Medical Expenses, Personal Accident).
Section: Part I > 1.9 Automatically Covered Leisure Activities and Sports
Jet skiing; • Korfball; • Lacrosse; • Land sailing; • Laser games; • Long jump; • Maxi-basketball; • Mini-basketball; • Motorcycling up to 125cc provided You wear a crash helmet
Pregnancy complications
€5M
Complications in pregnancy, as diagnosed by a doctor or specialist in obstetrics, are covered within the shared €5,000,000 medical expenses limit. If travelling between 28 and 35 weeks pregnant, the insured must obtain written confirmation of fitness to travel from a doctor no earlier than 5 days before the outbound travel date. Cover does not apply if the insured is due to give birth within 12 weeks of the date the trip ends.
Section: Part III > SECTION 5. Medical and Additional Expenses > A. Cover
If a Person Insured is injured or becomes ill (including complications in pregnancy as diagnosed by a Doctor or specialist in obstetrics, provided that if You are travelling between 28 and 35 weeks pregnant You obtained written confirmation from a Doctor of Your fitness to travel no earlier than 5 days prior to the outbound travel date)
Personal liability
€2.5M
Section 11 Personal Liability indemnifies the insured up to €2,500,000 per Person Insured for accidental bodily injury or property damage caused to third parties during the Holiday, plus Costs and Expenses. Excludes wilful/malicious acts, liability for vehicles/aircraft/watercraft/firearms, and liability to family members or employees.
Section: Part III > SECTION 11. Personal Liability
(Limit of Liability €2,500,000 per Person Insured)
Overseas legal advice and expenses
€30K
Section 12 Overseas Legal Advice & Expenses covers up to €30,000 per Person Insured for legal fees and expenses in pursuing a claim against a third party who caused bodily injury or illness abroad. Claims must be reported within 24 months of the incident and pre-authorised in writing by Chubb.
Section: Part III > SECTION 12. Overseas Legal Advice & Expenses
(Maximum payable €30,000 per Person Insured)
Chubb Assistance emergency helpline
Covered
Chubb Assistance (marketed to Aviva customers as the Emergency Assistance Service) operates a 24-hour emergency medical assistance line providing medical referral, repatriation, payment guarantee, drug replacement, message transmission and personal assistance services (emergency funds transfer, message relay, property tracing, replacement travel documents, translation and legal help) while on a Holiday abroad.
Section: Planning a safe trip abroad > Emergency assistance service
Access to 24-hour medical emergency assistance. If you need urgent medical assistance while abroad, a 24-hour emergency assistance service is available to help coordinate support when needed. Call +44 20 8137 3648.
Key conditions
Assistance call deadline
For medical expense claims, the insured must contact Chubb Assistance immediately and before incurring any costs, or as soon as feasible in a medical emergency such as an accident or cardiac event; failure to do so may result in a rejected or reduced claim.
Unauthorized treatment
If Chubb Assistance is not contacted before incurring medical costs (where feasible), Chubb may reject the claim or reduce the amount paid. Additional travel/hotel expenses not pre-authorised by Chubb Assistance are excluded, as are legal expenses incurred before Chubb's prior written authorisation.
Purchase while abroad
The policy is intended to be purchased in Ireland before travelling; cover requires the insured to be a resident of Ireland for a minimum of 180 days per calendar year and Holidays must begin and end in Ireland. Purchasing a Holiday after the DFA has issued an 'Avoid non-essential travel' or 'Do not travel' warning for the destination voids cancellation cover for that destination.
Chronic conditions
Claims arising from a medical condition affecting the insured, travelling companions or immediate family are excluded from Cancellation/Curtailment cover if the condition was diagnosed before the Holiday was booked and could reasonably have been expected to result in death, serious injury, sudden illness or sudden deterioration in health.
Pregnancy
Cover excludes any Holiday where the insured is due to give birth within 12 weeks of the trip's end date. If travelling between 28 and 35 weeks pregnant, written medical confirmation of fitness to travel (dated no earlier than 5 days before the outbound travel date) is required.
Pre-existing condition exclusions
No person to be insured may be receiving or on a waiting list for hospital/nursing home treatment, awaiting investigation/referral/results, choosing not to take prescribed medication, travelling against medical advice, travelling to obtain medical/dental/cosmetic treatment, or travelling with a terminal condition; breach of the Health Declaration can void cover for the related claim.
Coverage duration limit
For an Annual multi-trip Policy, no individual Holiday Abroad may continue for more than 30 consecutive days, no more than 90 days in total may be spent on Holidays Abroad in any Period of Insurance, and each Holiday in Ireland must include at least 2 nights' pre-booked accommodation. For a Single trip Policy, cover runs for the trip duration shown on the Policy Schedule; Aviva's single-trip product page states this can be up to a maximum of 31 consecutive days.
SourceClause 1.2.B.iPage 10Section: Part I > 1.2 Holidays Covered
No individual Holiday Abroad continues for more than 30 consecutive days; and
Direct payment
If a Person Insured is admitted to hospital abroad, Chubb Assistance will contact the hospital or attending doctor and guarantee payment of their fees up to the policy limit, so the insured does not have to pay from their own funds for in-patient treatment. Smaller expenses may need to be paid upfront by the insured and claimed back afterwards.
Territorial scope
Europe is defined to include all EU countries plus Iceland, Liechtenstein, Norway, Switzerland, the UK, Russia (west of the Urals), Turkey, Morocco and Tunisia; Albania is excluded from the Europe definition and requires Worldwide cover. Cover excludes travel to any destination where the Department of Foreign Affairs allocates a security status of 'Avoid non-essential travel' or 'Do not travel', and Cuba is excluded due to US sanctions restrictions on the underwriter.
Documents
Policy specifics
Medical expenses abroad
Emergency medical expenses while on a trip outside of the Republic of Ireland, including repatriation costs handled directly by Chubb Assistance
SourceSection: Benefits of Single Trip Travel Insurance > Emergency Assistance
Chubb Assistance is here to help you in the event of a medical emergency abroad. Call +353 (0)1 440 1790 to avail of medical advice, payment of medical bills and repatriation assistance.
Winter sports cover (optional)
Optional extension covering skiing, snowboarding, outdoor ice skating, and tobogganing
SourceSection: Cover options created for you > Winter Sports
Choose winter sports cover as an optional extra if you plan on taking part in any winter sports abroad throughout the year. Activities covered under this policy include skiing, snowboarding, outdoor ice skating, or tobogganing.
Car hire excess cover (optional)
Reimbursement for excess paid towards repair costs if rental car gets damaged
SourceSection: Cover options created for you > Car Hire Excess
Get reimbursed for the excess paid towards repair costs if your rental car gets damaged.
COVID-19 medical expenses
Overseas medical and repatriation expenses for COVID-19 provided travel is to areas not designated 'Avoid non-essential travel' or 'Do not travel' by Department of Foreign Affairs
SourceSection: What’s Covered with Single Trip Insurance? > COVID Cover
During your trip, we’ll cover repatriation or medical expenses from countries deemed safe by the Department of Foreign Affairs (DFA).
COVID-19 cancellation cover
Cover for cancellation costs if policyholder or travelling companion contracts COVID-19 before trip, or if required to quarantine past original departure date
SourceSection: What’s Covered with Single Trip Insurance? > COVID Cover
Before your trip, we’ll cover cancellation if you or someone you’re travelling with contracts COVID. We’ll also provide cover if you’re required to spend time in quarantine and the period is past your original departure date.
Hospital Benefit (daily cash allowance)
A separate fixed cash benefit of €20 for each full 24 hours as a hospital in-patient abroad, up to a maximum of €400 per Holiday, payable in addition to the Section 5 Medical Expenses limit if the insured has a valid claim under Private Medical Insurance or Section 5
SourceClause Section 6Page 24Section: Part III > SECTION 6. Hospital Benefit > A. Cover
We will pay a benefit of €20 for each full 24 hours he or she spends in hospital up to a maximum of €400 for each Holiday.
Trip duration limit
Single trip cover is limited to 31 consecutive days maximum duration
SourceSection: Single Trip Travel Insurance
This level of travel insurance allows you to enjoy 31 days of consecutive cover abroad.
Residency requirement
All persons to be insured must be permanently resident in Ireland for a minimum of 180 days per calendar year
SourceTrip origin and destination requirement
Trips must begin and end in the Republic of Ireland
SourceSection: FAQs > Single direction journeys > I am going to live abroad and am not returning to Ireland. Can I buy your annual travel insurance?
Sorry, our policy does not cover single direction trips or non-Irish residents. Trips must begin and end in Ireland and you must be a resident here.
Excess per section
€90 excess per person per claim applies under most sections marked with asterisk
SourceSection: Benefits of travel insurance > Holiday
For each person insured an excess of €90 per section is deducted from each claim under sections marked with an asterisk*.
Pre-existing medical conditions declaration
Must declare any serious illness, injury or disease received advice, medication or treatment for in the last 12 months before purchase
SourceGeographic coverage area selection
Choice of Europe, Worldwide excluding USA/Canada/Caribbean, or Worldwide including USA/Canada/Caribbean (excluding Cuba)
SourceCancellation and cooling-off period
14-day no-quibble cancellation period available after policy purchase if no claims made and no holiday commenced
SourceArranger and underwriter relationship
The 'Aviva Travel Insurance' product marketed by Aviva Direct Ireland Limited is arranged by Aviva but fully underwritten by Chubb European Group SE; all policy terms, claims handling (via Sedgwick) and Chubb Assistance services are provided by Chubb, not Aviva.
SourceSources
- ie.chubbinsured.comhttps://ie.chubbinsured.com/Resource/Documents/PDF/C1058_24_Chubb_Holiday_Travel_PW_IRE_0625.pdf#page=10(opens in a new tab)
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- ie.chubbinsured.comhttps://ie.chubbinsured.com/travel-insurance/insurance(opens in a new tab)
- aviva.iehttps://www.aviva.ie/insurance/travel-insurance/(opens in a new tab)
- aviva.iehttps://www.aviva.ie/insurance/travel-insurance/single-trip-travel-insurance/(opens in a new tab)
Aviva Travel insurance