Reviewed from source documents

Irish Life Health dac

Allianz Partners

Allianz Partners is a travel insurance for the Ireland market with no online purchase and 24/7 assistance.

Last verified Aug 31, 2026Reviewed by: Boleron EUTerms & conditions: 2024-08Underwritten by: AWP P&C S.A. - Dutch Branch, trading as Allianz Partners
24/7 helpline

Direct payment

The insurer's 24-hour emergency medical assistance service will contact hospitals or doctors abroad and guarantee to pay their fees directly, provided the policyholder has a valid claim, so out-of-pocket payment is not normally required for guaranteed emergency treatment.

Geographic scope

Worldwide

Cover applies in any country in the world, subject to following official travel advice from the Department of Foreign Affairs, the World Health Organization, or any government or official authority at the origin, transit, or destination.

Unique selling points

  • Emergency medical cover of up to €5 million abroad, layered on top of the policyholder's Irish Life Health cover once costs exceed €100,000.
  • Winter sports cover, including ski equipment, ski pack and avalanche closure benefits, is included automatically for up to 31 days per year with no separate premium required under the current policy wording.
  • A 24-hour, 365-days-a-year emergency medical assistance line arranges direct payment guarantees to hospitals and doctors abroad and organises repatriation, including by air ambulance where medically necessary.
  • Worldwide area of cover applying to any country in the world, rather than being limited to specific regions.
  • Travel cover is provided automatically alongside an Irish Life Health insurance policy rather than needing to be purchased and administered as a separate standalone product.

Coverage limits

Emergency Medical Expenses

€5,000,000

Covers necessary and unforeseen emergency medical and associated expenses if the policyholder dies, is injured, has an accident or falls ill during the journey, including diagnosis with an epidemic or pandemic disease such as COVID-19. Irish Life Health covers in-patient emergency costs up to the amount set out in its own Table of Cover; Allianz Partners then covers any amount above €100,000, up to €5 million in total, and pays the full amount up to €5 million where the claim relates to a winter sports injury (which the Irish Life Health policy does not cover at all).

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Emergency Medical Treatment

€5,000,000

Emergency treatment costs incurred abroad are guaranteed via the 24-hour emergency medical assistance line, which contacts hospitals or doctors and guarantees payment of fees where there is a valid claim, forming part of the overall emergency medical and associated expenses limit of up to €5 million (above the €100,000 covered by the underlying Irish Life Health policy).

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Hospitalization

€5,000,000

In-patient hospital costs while on a pre-booked temporary stay abroad are covered up to a specified amount under the Irish Life Health Table of Cover, with Allianz Partners covering additional amounts above €100,000, up to €5 million in total.

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Outpatient Treatment

No limit stated

The policy documents do not separately distinguish outpatient treatment from the general emergency medical and associated expenses benefit.

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Emergency Dental Treatment

€5,000,000

The IPID summary of cover confirms that dental costs incurred as part of an emergency medical claim are covered, within the overall emergency medical and associated expenses limit of up to €5 million; no separate dental sub-limit is stated.

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Medical Transport

€5,000,000

Where the insurer's medical advisers determine it is in the policyholder's medical interest to be brought home or to a hospital/nursing home in the home country, transport is normally arranged by regular airline or road ambulance via the 24-hour emergency medical assistance service, forming part of the overall emergency medical and associated expenses limit of up to €5 million.

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Medical Evacuation

€5,000,000

Where medically necessary in very serious or urgent cases, the insurer will use an air ambulance to transfer the policyholder home, after consulting the treating doctor and the insurer's own medical advisers; this forms part of the overall emergency medical and associated expenses limit of up to €5 million.

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Repatriation of Remains

€5,000,000

The IPID summary of cover confirms that funeral costs incurred following the policyholder's death abroad are covered within the overall emergency medical and associated expenses limit of up to €5 million.

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Search and Rescue

€5,000,000

Under the winter sports section, emergency medical and associated expenses up to €5 million include mountain search and rescue service costs when deemed medically necessary.

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COVID-19 Treatment

€5,000,000

Emergency medical and associated expenses cover extends to being diagnosed with an epidemic or pandemic disease such as COVID-19, as well as being subject to compulsory quarantine on the orders of a treating doctor, within the overall €5 million limit. Cancellation/curtailment cover also applies if the policyholder or a travelling companion is held in quarantine based on suspected exposure to a contagious disease including COVID-19.

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Pre-Existing Conditions

Conditional

The conditions and exclusions relating to the policyholder's Irish Life Health Insurance policy also apply to this travel policy. Any medical claim that is not covered by the underlying Irish Life Health policy, including pre-existing conditions excluded under that policy, is excluded from this travel cover.

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Winter Sports Cover

€5,000,000

Under the current (08/24) policy wording, winter sports activities (skiing, snowboarding, big-foot skiing, cross-country skiing, glacier skiing, mono-skiing, sledging, snow blading and tobogganing, including off-piste skiing within a recognised resort's boundaries) are covered automatically for up to 31 days in total during the period of insurance, with no separate premium required. Cover includes emergency medical and associated expenses up to €5 million, ski pack up to €400, own ski equipment up to €650, hired ski equipment up to €300, delayed ski equipment up to €20/day (max €300), and avalanche closure up to €50/day (max €200). A prior policy edition (ref 4828TVL, 08/21) required the policyholder to call the insurer and pay an additional premium, shown on the policy schedule, before this section applied.

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Adventure/Sports and Leisure Activities Cover

Conditional

A defined list of sports and leisure activities is automatically covered (e.g. cycling, hiking, mountain biking, scuba diving up to 30 metres with a certificate or qualified instructor, surfing, water skiing, windsurfing, etc.). Any professional sporting activity, any kind of racing other than on foot, and any manual work are excluded. Activities not on the list are only covered if the insurer has confirmed cover for them in writing in advance.

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Pregnancy Complications

No limit stated

Pregnancy or pregnancy complications are not mentioned in any of the reviewed policy documents.

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Personal Liability

€1,000,000

Covers up to €1 million, plus any other costs the insurer agrees to in writing, for bodily injury to any person, loss of or damage to property the policyholder does not own (and has not hired, loaned or borrowed), or loss of or damage to the accommodation used on the journey that does not belong to the policyholder or a relative. Subject to a €75 excess and exclusions including employment-related liability, use of firearms/weapons, animals, contractual liability, and use of motorised/mechanical vehicles, aircraft or watercraft.

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Legal Assistance

No limit stated

No standalone legal assistance/legal expenses benefit for the policyholder is described; the policy only reserves the insurer's own right to take legal action in the policyholder's name, at the insurer's expense, to recover payments it has made.

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24/7 Emergency Assistance

Covered

A 24-hour emergency medical assistance service is available 365 days a year by phone or email for serious illness, accident, hospitalisation, or curtailment requests, providing confirmation of payment to hospitals/doctors abroad and arranging repatriation.

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Key conditions

Assistance call deadline

The policyholder must tell the insurer immediately about any serious illness or accident abroad requiring hospital admission, or that may mean returning home early or extending the stay, and must contact the insurer as soon as possible with full details of anything that may result in any other claim; for curtailment, the 24-hour emergency line must be called to get the insurer's prior agreement before returning home.

Unauthorized treatment

Any expenses incurred without the insurer's prior agreement are not covered, and the insurer will not accept liability for repatriation or treatment costs if the policyholder refuses to follow the advice of the treating doctor and the insurer's medical advisers.

Purchase while abroad

The policy only covers the whole of a journey; a policy will not be issued and cover will not apply if the journey has already started when the policy is taken out.

Chronic conditions

The conditions and exclusions relating to the policyholder's Irish Life Health Insurance policy also apply to this travel policy, so a chronic or existing medical condition excluded under the Irish Life Health policy is also excluded from this travel cover.

Pregnancy

Pregnancy is not specifically addressed in the policy documents reviewed.

Pre-existing condition exclusions

Any medical claim not covered by the policyholder's underlying Irish Life Health Insurance policy is excluded from this travel policy, including pre-existing conditions excluded under that policy.

Coverage duration limit

A single trip booked to last longer than 31 days is not covered; winter sports activities are covered for a maximum of 31 days in total during the period of insurance.

Documents

Travel Insurance Policy - Full Terms and Conditions (Personalised Packages, 08/24 edition)

Terms & conditions

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Travel Insurance Policy - Full Terms and Conditions (superseded 08/21 edition)

Terms & conditions

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Travel Insurance Insurance Product Information Document (IPID)

IPID

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Policy specifics

Winter Sports Coverage

Optional upgrade providing coverage up to €5 million for injuries sustained during covered winter sports activities (skiing, snowboarding, etc.)

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Tiered Emergency Medical Coverage

Coverage for emergency medical expenses incurred during travel, with base coverage from Irish Life Health policy and supplementary Allianz Partners coverage for amounts exceeding €100,000 up to €5 million

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Maximum Trip Duration

Annual multi-trip policy covers trips of up to 35 days maximum per individual trip

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Valid Health Insurance Policy Requirement

Policyholder must maintain a valid Irish Life Health Insurance policy with all payments kept up to date for travel insurance cover to apply

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COVID-19 Quarantine and Medical Cover

Coverage for trip cancellation due to required quarantine based on suspected COVID-19 exposure and emergency medical expenses if policyholder becomes unwell with COVID-19

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Winter Sports Cover - Current Inclusion Status

Under the current (08/24) policy wording, winter sports cover (emergency medical expenses, ski pack, ski equipment, delayed equipment and avalanche closure) is included automatically for up to 31 days during the period of insurance, with no separate premium required.

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COVID-19 Quarantine and Medical Cover

Cover applies for cancellation or curtailment where the policyholder or a travelling companion is held in quarantine based on suspicion of exposure to a contagious disease (including an epidemic or pandemic disease such as COVID-19), and for emergency medical expenses if the policyholder is diagnosed with such a disease or is subject to compulsory quarantine ordered by a treating doctor.

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Ireland Residency Requirement

Policyholder must be a resident of the Republic of Ireland for coverage to apply

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Department of Foreign Affairs Travel Advice Compliance

Policyholder will not be covered if they do not follow advice or recommendations made by the Department of Foreign Affairs (DFA), World Health Organization (WHO), or any government or official authority at travel destination

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Medical Claims Not Covered by Irish Life Health

Any medical claim that is not covered by the underlying Irish Life Health Insurance policy is excluded from travel insurance coverage

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Motorcycle License and Helmet Requirements

Coverage for motorcycle travel is excluded unless the rider holds a valid Irish motorcycle licence and all persons wear approved safety helmets

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Prompt Claim Notification Requirement

Policyholder must contact the insurer as soon as possible with full details of any incident that may result in a claim and provide all requested information

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