Pending review

Laya Healthcare Travel insurance (Single Trip Annual Multi Trip)

Underwritten by AIG Europe S.A. · Ireland

travel insurance from Laya Healthcare for the Ireland market, with online purchase and 24/7 assistance.

Verified Aug 31, 2026 · Terms dated 2020-05Sources

Online purchase24/7 helpline

Unique selling points

Emergency medical expenses abroad covered up to €5,000,000.

24-hour, 365-days-a-year emergency medical assistance line staffed by AIG Assistance Services.

Personal liability cover up to €2,000,000 and legal expenses cover up to €25,000 included as standard.

Four selectable optional extras - Winter Sports, Golf, Wedding and Natural Catastrophe cover - allow tailoring of protection to the trip.

Annual Multi Trip option covers unlimited trips of up to 45 consecutive days each within the policy year.

Coverage limits

Covered

Medical and other expenses outside the Republic of Ireland

€5M

Section B1 covers necessary and reasonable costs from illness, injury or death during the trip, including emergency medical, surgical and hospital treatment and ambulance costs, up to an aggregate sum insured of €5,000,000, subject to a €90 excess per person per incident.

Page 1

Section: What is insured? > Medical and personal accident

Emergency medical expenses and repatriation Sum insured: up to €5,000,000 outside the Republic of Ireland.

Covered

Emergency medical treatment

Covered

Emergency medical, surgical and hospital treatment and ambulance costs are covered within the overall Section B1 aggregate sum insured of up to €5,000,000; no separate sub-limit is stated.

Clause B1Page 1

Section: Table of benefits Single Trip/Annual Multi Trip, Business and Backpacker Cover

B1 Medical and other expenses outside Republic of Ireland € 5,000,000 € 90

Covered

Hospital benefit

€2K

Section B2 pays €15 for each complete 24-hour period spent as an inpatient abroad, up to a maximum of €2,000, for Single Trip / Annual Multi Trip policies; no excess applies. Not payable once you return to the Republic of Ireland.

Clause B2Page 1

Section: Table of benefits Single Trip/Annual Multi Trip, Business and Backpacker Cover

B2 Hospital benefit €15 per day up to €2,000 Nil

Covered

Outpatient treatment

Covered

Outpatient treatment abroad is covered within the Section B1 aggregate of €5,000,000; AIG Assistance Services must be contacted immediately if outpatient treatment is likely to cost more than €700, otherwise cover may be refused or reduced.

Page 9

Section: Important claim information > Medical and other emergencies

If you go into hospital abroad and you are likely to be kept as an inpatient for more than 24 hours or if your outpatient treatment is likely to cost more than €700, someone must contact AIG Assistance Services for you immediately.

Covered

Emergency dental treatment

€300

Up to €300 for emergency dental treatment abroad, as long as it is for the immediate relief of pain only, within Section B1.

Page 13

Section: Section B1 – Medical and other expenses outside of the Republic of Ireland

Up to €300 for emergency dental treatment as long as it is for the immediate relief of pain only.

Covered

Medical transport / ambulance costs

Covered

Ambulance costs and the cost of an earlier-than-planned return to the Republic of Ireland, if medically necessary and authorised by AIG Assistance Services, are covered within the overall Section B1 aggregate of €5,000,000; no separate sub-limit is stated.

Page 14

Section: Section B1 – Medical and other expenses outside of the Republic of Ireland

The cost of your return to the Republic of Ireland earlier than planned if this is medically necessary and the Medical Emergency Assistance Company approve this.

Covered

Medical evacuation / repatriation to Ireland

Covered

If you cannot return to the Republic of Ireland as originally planned and AIG Assistance Services approve, extra accommodation and travel expenses to return you (and, if medically necessary, an escort or a relative/friend) home are covered within the Section B1 aggregate of €5,000,000.

Page 14

Section: Section B1 – Medical and other expenses outside of the Republic of Ireland

If you cannot return to the Republic of Ireland as you originally planned and the Medical Emergency Assistance Company approve this, we will pay for: Extra accommodation (room only) and travel expenses...

Covered

Repatriation of remains / funeral expenses abroad

€7K

Up to €7,000 for the cost of returning your body or ashes to the Republic of Ireland, or up to €3,000 for funeral and burial expenses in the country of death, if death occurs outside the Republic of Ireland.

Page 14

Section: Section B1 – Medical and other expenses outside of the Republic of Ireland

Up to €7,000 for the cost of returning your body or ashes to the Republic of Ireland or up to €3,000 for the cost of the funeral and burial expenses in the country in which you die if this is outside the Republic of Ireland.

Excluded

Search and rescue costs

Excluded

Search and rescue costs charged by a government, regulated authority or private organisation connected with finding and rescuing an individual are excluded under Section B1 (this exclusion does not extend to medical evacuation costs by the most appropriate transport).

Page 14

Section: Section B1 – Medical and other expenses outside of the Republic of Ireland > What you are not covered for under Section B1

Any search and rescue costs (costs charged to you by a government, regulated authority or private organisation connected with finding and rescuing an individual. This does not include medical evacuation costs by the most appropriate transport).

Excluded

Pre-existing medical conditions

Excluded

Claims relating to pre-existing medical conditions are excluded if you do not hold private medical insurance, and claims relating to pre-existing conditions not covered by your private medical insurance policy are also excluded if you do hold such cover; general exclusions also bar claims relating to any medical condition or illness known about before buying the insurance.

Page 1

Section: What is not insured?

Claims relating to pre-existing medical conditionsif you do not hold private medical insurance. Claims relating to pre-existing medical conditionsthat are not covered by your private medical insurance policy if you hold such cover.

Optional

Winter sports cover

Optional

Available as an optional extra for an additional premium, for trips up to 17 consecutive days (Single Trip) or 17 days in total per year (Annual Multi Trip): winter sports equipment up to €500, equipment hire up to €25/day (max €200), lift pass up to €200, ski pack up to €200, piste closure up to €20/day (max €200), and avalanche cover up to €250.

Page 2

Section: Table of benefits for Winter Sports

Winter sports cover is only available if you pay the appropriate extra premium.

Conditional

Sports and adventure activities cover

Conditional

Named activities in List 1 and List 2 are covered provided safety guidelines are followed, the activity is not the main purpose of the trip, is not part of a competition, and is not undertaken professionally; List 2 activities (e.g. horse riding, hot-air ballooning, jet skiing, motorcycling over 50cc) are covered but excluded from Section H (Personal accident) and Section I (Personal liability).

Page 6

Section: Important things you need to know about your insurance before you travel > Sports and activities

Cover is provided for the activities named in the list below, however, no cover is available under Section H (Personal accident) and Section I (Personal liability):

Conditional

Pregnancy-related medical costs

Conditional

Pregnancy-related medical costs are covered within Section B1 provided you are not more than 26 weeks pregnant at the start of or during the trip; becoming pregnant after buying the policy and being more than 26 weeks pregnant during the trip, or a doctor advising you unfit to travel due to pregnancy complications, can instead trigger cancellation cover under Section A.

Page 14

Section: Section B1 – Medical and other expenses outside of the Republic of Ireland > What you are not covered for under Section B1

Any costs relating to pregnancy, if you are more than 26 weeks pregnant at the start of or during your trip.

Covered

Personal liability

€2M

Section I pays up to €2,000,000 if you are legally liable for accidentally injuring someone or damaging/losing someone else's property, subject to a €250 excess per person per incident. Does not apply to trips taken within the Republic of Ireland.

Page 1

Section: What is insured? > Additional Covers

Personal Liability Sum insured: up to: €2,000,000

Covered

Legal expenses

€25K

Section J pays up to €25,000 for legal costs and expenses arising from claims for compensation and damages resulting from your death, illness or injury during the trip, subject to a €250 excess per person per incident. Does not apply to trips taken within the Republic of Ireland.

Page 1

Section: What is insured? > Additional Covers

Legal Expenses Sum insured: up to: €25,000

Covered

24/7 emergency assistance

Covered

AIG Assistance Services (the Medical Emergency Assistance Company) provide a 24-hour emergency service, 365 days a year, reachable by phone and email for immediate help if you are ill, injured or die outside the Republic of Ireland.

Page 9

Section: Important claim information > Medical and other emergencies

They provide a 24-hour emergency service 365 days a year.

Key conditions

Assistance call deadline

If admitted to hospital abroad as an inpatient for more than 24 hours, or if outpatient treatment is likely to cost more than €700, you or someone on your behalf must contact AIG Assistance Services immediately; failure to do so may result in no cover or a reduced payment.

Unauthorized treatment

If AIG Assistance Services are not contacted to authorise an early return to Ireland or an extension of medical treatment, AIG may provide no cover or may reduce the amount paid for medical expenses or return travel costs.

Purchase while abroad

This policy is only available to individuals ordinarily resident in the Republic of Ireland and is null and void for non-residents; cover cannot start after you have left the Republic of Ireland.

Chronic conditions

Claims relating to a medical condition, illness or death connected to a medical condition (including chronic conditions) that you, a travelling companion, relative or business associate knew about before buying the insurance are excluded unless a change in health is reported to AIG before travelling.

Pregnancy

Pregnancy-related costs are covered provided you are not more than 26 weeks pregnant at the start of or during the trip; becoming pregnant after buying the policy and being over 26 weeks pregnant during the trip, or being advised unfit to travel due to pregnancy complications, can trigger cancellation cover instead.

Pre-existing condition exclusions

Pre-existing medical conditions are not covered if you do not hold private medical insurance, and conditions not covered by your private medical insurance are also excluded even if you hold such cover.

Coverage duration limit

Single Trip policies are limited to a maximum of 30 consecutive days; Annual Multi Trip policies allow unlimited trips within the policy year provided no single trip exceeds 45 consecutive days.

Direct payment

Insured persons generally pay medical and other costs upfront and claim reimbursement by submitting invoices and receipts, though AIG Assistance Services must be contacted to authorise and coordinate emergency treatment, hospitalisation and return travel arrangements abroad.

Territorial scope

No cover for any trip in, to or through Cuba, Iran, Syria, North Korea or the Crimea region, and no cover where the Department of Foreign Affairs has allocated a security status of 'Avoid non-essential travel' or 'Do not travel' before the trip started.

Documents

Policy specifics

Emergency medical expenses and repatriation

Cover for emergency medical expenses outside the Republic of Ireland and repatriation to Ireland if necessary

SourcePage 1

Section: What is insured? > Medical and personal accident

Emergency medical expenses and repatriation Sum insured: up to €5,000,000 outside the Republic of Ireland.

Trip cancellation cover

Loss of travel and accommodation expenses if you have to cancel or cut short your trip for specified reasons

Source

Personal accident cover

Cover for loss of limb, loss of sight, permanent total disablement, and death as result of accident

SourcePage 1

Section: What is insured? > Medical and personal accident

Personal accident: loss of limb / loss of sight Sum insured: €25,000.

Geographical restrictions and exclusions

No cover for travel to specific countries including Cuba, Iran, Syria, North Korea, Crimea region

SourcePage 2

Section: Where am I covered?

Please note that you are not covered in respect of any trip in, to or through Cuba, Iran, Syria, North Korea or the Crimea region

Pre-existing medical conditions exclusion

Policies do not cover pre-existing medical conditions

Source

14-day cooling off period

14 working days from purchase to cancel policy without penalty

SourcePage 2

Section: How do I cancel the contract and what is my cooling off period?

You have 14 working days from the date you purchase this cover to contact us if you want to cancel your policy.

Medical assistance contact requirement

Must contact AIG Travel immediately for medical assistance while abroad

SourcePage 1

Section: Are there any restrictions on cover?

You must contact AIG Travel immediately if you need medical assistance whilst abroad.

Sources

Laya Healthcare Travel insurance