"Baltijas Apdrošināšanas Nams" Insurance Joint Stock Company (BAN)

Driver age and experience limit

If the vehicle was driven by a person whose age or driving experience is below the level stated in the contract, indemnity for vehicle damage or total loss is reduced by 20% of the recoverable loss amount.

Repair network requirements

Repairs are carried out at the insurer-designated manufacturer-authorised repair company (mandatory if the vehicle is under factory warranty or 'Repair at dealer service' is agreed) or, if 'Repair at a service of the client's choice' is agreed, at any non-manufacturer-authorised repair company chosen by the client, reimbursed up to standard Latvian market rates for the vehicle's make, model and age.

Territorial scope

Coverage territory is selected at policy conclusion as Baltics, Europe, or Europe and CIS, each covering a specified list of countries; the parties may agree another territory in the contract.

Anti-theft requirements

Coverage is valid only if the vehicle is fitted with, and maintains in working order, the security systems and control/authorisation devices stated in the contract; devices must be stored separately from vehicle keys, and in theft/burglary cases all keys and security-device controllers must be surrendered to the insurer, otherwise indemnity is reduced or refused.

Claim notification deadline

The policyholder must immediately notify the responsible authority (police, fire and rescue service, etc.) of the event. If this notification obligation is not fulfilled for damage risk claims, total indemnity payable over the policy term is capped at 1,500 EUR.

Deductible rules

No deductible applies to vehicle damage caused by a road accident in Latvia where the at-fault vehicle and its MTPL-insured owner are identified. Otherwise the contractually agreed deductible applies to damage, theft/robbery and total-loss cases respectively, and from the second claim onward for damage or burglary the deductible is at least 150 EUR. If several deductible rules could apply, the highest deductible is used.

24/7 Roadside assistance

24-hour roadside assistance service included in basic CASCO coverage for vehicle breakdowns, tire failures, fuel issues, and other emergencies on roads in Latvia and EU/EEA territory

Driver and passenger accident insurance

Accident insurance for the driver and passengers included in CASCO product cover in case of traffic accident involving the insured vehicle

Personal belongings damage coverage

Coverage for damage to personal belongings inside the vehicle's interior or luggage compartment

Windshield and glass damage coverage

Optional coverage for replacement of windshield, side windows, rear window, glass hatches, panoramic roof, and damage from temperature changes - can be added with zero deductible at partner repair services and authorized dealer service centers

Theft and robbery coverage

Coverage for vehicle theft, robbery, and damage caused by unlawful acts of third parties, including stolen accessories

Collision with animal

Coverage for damage resulting from collision with forest and/or domestic animals

Repair network - Latvia first

For vehicles up to 3 years old, repairs are performed at authorized manufacturer repair service centers in Latvia. If repairs cannot be provided in Latvia, repairs are performed at manufacturer-authorized service in EEA country as directed by insurer.

Market value settlement for total loss

In case of vehicle damage or theft, the market value of the vehicle on the date of the incident is paid per the policy terms and subject to prior insurer agreement

Deductible (self-risk) structure

BAN CASCO offers simplified coverage with no hidden deductibles or self-risks for additional risks. Standard coverage provides clear, easy-to-understand terms without additional self-risks applied to add-on risks.

Timely policy amendment notification

CASCO insurance is only valid if the policyholder provides timely notice of changes to the risks covered by the insurance policy