Reviewed from source documents

Akcine draudimo bendrove "Gjensidige" Latvia branch

Gjensidige

Gjensidige is a motor third-party liability insurance for the Latvia market with online purchase and 24/7 assistance.

Last verified Aug 28, 2026Reviewed by: Boleron EUTerms & conditions: 2025-07-01Underwritten by: ADB "Gjensidige" Latvijas filiāle
Online purchase24/7 helpline

Direct payment

The premium can be paid in one or several installments by bank transfer to the account stated on the invoice/policy or via the self-service portal, by card payment at the insurer's office, or in cash at MAXIMA Latvija store checkouts if the premium payment does not exceed 1000 EUR.

Geographic scope

European Economic Area and listed partner countries

Valid in all European Economic Area countries, as well as the Swiss Confederation, Serbia, Andorra, Bosnia and Herzegovina, the United Kingdom of Great Britain and Northern Ireland, and Montenegro.

Unique selling points

  • 15% online discount when purchasing OCTA (and travel insurance) directly through the Gjensidige website.
  • Free driver accident insurance up to EUR 2,000 is included when OCTA is purchased for at least 6 months.
  • 24/7 customer support hotline is available for policyholders reporting accidents or claims.
  • Optional DubultOCTA bundle lets a policyholder claim full compensation from their own insurer even in shared-fault accidents, subject only to a EUR 140 deductible.
  • Flexible policy terms of 1, 3, 6, 9 or 12 months, with a proportionally better premium for longer terms.

Coverage limits

Bodily injury / personal damage liability

€6,450,000

Covers damages caused to third parties' health and non-pecuniary damage in a traffic accident occurring in Latvia, up to EUR 6,450,000 per accident regardless of the number of injured persons.

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Property damage liability

€1,300,000

Covers damages caused to a third party's property (including their vehicle, road infrastructure, buildings) in a traffic accident occurring in Latvia, up to EUR 1,300,000 per accident regardless of the number of third parties.

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Legal defence costs

No limit stated

Not mentioned as a benefit in the reviewed OCTA IPID documents; legal expense cover is not part of the standard MTPL contract in Latvia.

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Green Card (international insurance certificate)

Optional

Optional international extension for Latvian-registered vehicles to obtain liability cover when travelling to Green Card system member countries outside the standard territorial scope (e.g. Albania, Azerbaijan, Bosnia and Herzegovina, Iran, Israel, Morocco, Moldova, North Macedonia, Tunisia, Turkey, Ukraine); valid from 15 days up to 12 months.

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Roadside assistance

Excluded

Roadside assistance ("Autohelp24") is offered by Gjensidige only as an add-on risk under a CASCO policy, not under the standard OCTA (MTPL) contract.

SourceSource no longer reachable

Driver accident insurance (complimentary add-on)

€2,000

Purchasing OCTA for a vehicle (excluding e-scooters, trailers and motorcycles) for a term of at least 6 months entitles the policyholder to free driver accident insurance with a limit of up to EUR 2,000.

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Passenger accident insurance

No limit stated

Not mentioned as a benefit of the standard OCTA product in the reviewed sources.

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Key conditions

Territorial scope

The policy is valid throughout the EEA countries as well as Switzerland, Serbia, Andorra, Bosnia and Herzegovina, the UK and Northern Ireland, and Montenegro.

Green card rules

For journeys to countries outside the standard territorial scope (e.g. Albania, Bosnia and Herzegovina, Iran, Israel, North Macedonia, Morocco, Moldova, Tunisia, Turkey or Ukraine), the driver must additionally purchase a Green Card.

Driver restrictions

The insurer may bring a recourse (regress) claim against the driver if they operated the vehicle under the influence of alcohol, narcotic or other intoxicating substances, without a licence valid for the vehicle category, fled the scene of the accident or evaded a sobriety test, or failed to provide the insurer with the requested information about the accident.

Claim notification deadline

The insurer must be notified of the accident no later than 10 days from the moment it occurred, and a completed accident statement form must be submitted within the same period if one was used.

Bonus-malus rules

Latvia operates a unified national bonus-malus system with 17 classes: classes 1-5 are malus (higher-risk, surcharge) classes assigned to drivers who caused accidents, class 6 is the starting class for a new policyholder, and classes 7-17 are bonus (lower-risk, discount) classes for drivers with a claims-free history.

Where to buy

Documents

OCTA Insurance Product Information Document (IPID)

IPID

Open

OCTA standard contract IPID (2025 edition)

IPID

Open

OCTA standard contract IPID (2024.02 edition, superseded)

IPID

Open

OCTA border insurance contract IPID

Other document

Open

Green Card IPID (2025 edition)

IPID

Open

Green Card IPID (2025.02 edition)

IPID

Open

Green Card IPID (2024.02 edition, superseded)

IPID

Open

OCTA claim application form

Other document

Open

OCTA policy termination application form

Other document

Open

Policy specifics

Compensation for damages caused to person

MTPL covers damages caused to a person in a traffic accident, with statutory limits of up to 6,450,000 euros per accident in Latvia

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Compensation for damages caused to property

MTPL covers property damages including vehicle damage, total loss, and damage to other property/infrastructure, with statutory limits of up to 1,300,000 euros per accident in Latvia

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Territorial coverage - EEA and beyond

Standard MTPL policy is valid throughout European Economic Area countries, Switzerland, Serbia, Andorra, Bosnia and Herzegovina, Montenegro, UK and Northern Ireland

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Green Card (International Certificate) coverage

Optional international extension for vehicles registered in Latvia to obtain coverage when traveling in Green Card system member countries including Albania, Azerbaijan, Bosnia and Herzegovina, Iran, Israel, Morocco, Moldova, North Macedonia, Tunisia, Turkey, Ukraine

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Mandatory insurance requirement

MTPL is compulsory for all motorized land vehicles (including trailers, mopeds, electric scooters) registered or participating in road traffic in Latvia

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Third-party liability coverage only

MTPL covers liability for damages caused to third parties; does not cover the policyholder's own vehicle damage or losses incurred by the at-fault driver

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Vehicle registration requirement

MTPL policy must be issued for vehicles that are registered, registerable, or will be registered in Latvia with relevant authorities (Road Traffic Safety Directorate or State Agency for Technical Surveillance)

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Claims procedure and notification requirements

Claims must be submitted within defined timeframes (typically 10 calendar days for coordinated accident statements); coordinated statement possible if only two vehicles involved with minor damage; injury cases require police notification; Gjensigue accepts claims 24/7 via online portal

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