Insurer profile

Citadel Insurance p.l.c.

Citadel Insurance p.l.c. is Malta's only indigenous composite insurer, offering a wide range of general and long-term insurance products for individuals and businesses, including motor, home, health, life, marine, travel, wedding, and business insurance. Established in 1997 from a partnership between Assitalia SpA (now Generali) and local agents, it is a public limited company regulated by the MFSA.

Source
Legal entity
Citadel Insurance p.l.c.
Headquarters
Floriana, Malta
Regulator
Malta Financial Services Authority (MFSA)
Phone
+356 2557 9000
Email
info@citadelplc.com
Founded
1997
Last verified
Jun 3, 2026
Official website

Products from Citadel Insurance p.l.c.

motor

Motor Insurance

Comprehensive motor insurance policies for personal cars, commercial vehicles, and more, covering third-party liability, fire, theft, and comprehensive damage.

motor

Motor Fleet Insurance

Insurance cover for fleets of commercial or private motor vehicles operated by businesses.

property

Home Insurance

Cover options for buildings and contents for homes, other properties, or condominiums against risks such as fire, theft, and accidental damage.

health

Health Insurance

A range of private health insurance options covering medical expenses, work permit requirements, in-patient, out-patient, and specialist treatments in Malta.

life

Life Insurance

Protection plans for individuals and families including term life, loan protection (decreasing cover), and level term life insurance to secure bank loans or provide family protection.

life

Loan Protection Insurance

Decreasing or level term life insurance designed to cover outstanding personal or business loan balances in the event of the policyholder's death or disability.

other

Marine Insurance

Insurance policies for motor boats, cabin cruisers, motor yachts, and other pleasure craft against risks at sea.

travel

Travel Insurance

Travel insurance covering medical emergencies, trip cancellation, loss of baggage, and other risks for individuals travelling abroad.

other

Wedding Insurance

Insurance cover for weddings and special events, protecting against unforeseen circumstances that may disrupt or cancel the occasion.

property

Small & Medium Enterprises (SME) Insurance

Comprehensive insurance packages tailored for SMEs, covering property, business interruption, liability, and employee risks.

property

Corporate Insurance

Bespoke insurance solutions for large organisations covering property, liability, employee benefits, and more.

property

Construction & Engineering Insurance

Insurance cover including Contractors' All Risks, Erection All Risks, Machinery Breakdown, and Electronic Equipment cover for the construction sector.

life

Employee Benefits (Group Life, Group Health, Group Personal Accident, Travel Open Cover)

Group insurance benefits for employees including Group Life, Group Health, Group Personal Accident, and Travel Open Cover for business travellers.

property

Hotel Insurance

Insurance cover tailored for the hospitality and leisure industry, protecting hotels and related businesses.

liability

Liability Insurance (Public, Employer's, Products & Professional Indemnity)

Liability insurance covering Public Liability, Employer's Liability, Products Liability, Professional Indemnity, and Tool of Trade for businesses and professionals.

other

Marine Cargo Insurance

Insurance for goods and cargo in transit by sea, land, or air.

property

Office Insurance

Comprehensive office insurance package covering property, public liability, glass, electronic equipment, personal accident, and business interruption risks for office-based businesses.

health

Group Personal Accident Insurance

Group personal accident insurance providing cover for employees at the workplace and outside office hours, including death and disablement benefits.

travel

Travel Open Cover (Business Travel)

Travel insurance cover for frequent business travellers, providing continuous protection for multiple trips throughout the year.

property

School Insurance

Insurance packages specifically designed for schools and educational institutions in Malta.

Regulatory updates

Citadel Insurance p.l.c. remains authorised under the Insurance Business Act, Cap. 403, regulated by the MFSA. As of 2025, the company continues to operate under active MFSA supervision. The MFSA's 2024 Annual Report noted increased supervisory engagement (up 33% year-on-year) across Malta's insurance sector, with targeted inspections of tied insurance intermediaries, reviews of credit protection insurance, AML procedures, and value-for-money assessments. Citadel itself announced a 2024 annual bonus of at least 3.0% for with-profits policyholders and a 2.0% bonus for Life Investment Bond holders, and conducted internal AML training in November 2024.

Reputation and reviews

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