
Elmo Insurance Travel insurance (Travel Insurance)
Underwritten by Elmo Insurance Ltd · Malta
travel insurance from Elmo Insurance for the Malta market, with online purchase and 24/7 assistance.
Verified Aug 30, 2026 · Terms dated 2016-10Sources
Key facts
- Medical transport up to €250,000 – €600,000
- Starting price: €20per tripAs published by the insurer — it does not say who the price is for
Unique selling points
The Extra Cover tier raises the medical and emergency travel expenses limit to €600,000, more than double the €250,000 Standard limit
24/7 multilingual worldwide emergency medical assistance is provided through the insurer's dedicated partner, Global Response Ltd
Policyholders can choose between Standard and Extra cover tiers and between Europe-only or Worldwide territorial scope to match their trip
Children under 2 travel free of charge and children aged 2-16 are insured at half premium when accompanied by an insured adult
An optional Excess Damage Waiver for rental vehicles can be added for a flat additional premium of €5
Coverage limits
Medical and Emergency Travel Expenses
€250K – €600K
Aggregate limit for Section 2 (Medical and Emergency Travel Expenses) covering doctor's fees, prescribed medication, hospital treatment (in-patient and out-patient) and related costs necessarily incurred following unforeseen illness or accidental bodily injury abroad; €250,000 under Standard Cover, up to €600,000 under Extra Cover; subject to a €35 excess per claim
Section: Section 2: Medical and Emergency Travel Expenses
€250,000 if the Standard Cover is chosen • Up to €600,000 if the Extra Cover is chosen
Emergency Medical Treatment
€250K – €600K
Reasonable medical expenses for the immediate needs of an unforeseen medical emergency, including Medical Practitioner's fees and prescribed medication; shares the same aggregate Section 2 limit of €250,000 (Standard) / €600,000 (Extra), not a separate sub-limit
Section: Section 2: Medical and Emergency Travel Expenses > Medical expenses
Reasonable medical expenses for the immediate needs of an unforeseen medical emergency. This includes Medical Practitioner's fees and any prescribed medication that is needed to recover, hospital expenses, in-patient and out-patient medical treatment and charges for medical transport to the nearest suitable hospital abroad, as deemed necessary by a recognised Medical Practitioner.
Hospitalization
€250K – €600K
Hospital expenses and in-patient treatment abroad are covered as part of the same aggregate Section 2 limit of €250,000 (Standard) / €600,000 (Extra); not a separate sub-limit. Costs of a single or private room are excluded
Section: Section 2: Medical and Emergency Travel Expenses > Medical expenses
This includes Medical Practitioner's fees and any prescribed medication that is needed to recover, hospital expenses, in-patient and out-patient medical treatment
Outpatient Treatment
€250K – €600K
Out-patient medical treatment abroad is covered as part of the same aggregate Section 2 limit of €250,000 (Standard) / €600,000 (Extra); not a separate sub-limit
Section: Section 2: Medical and Emergency Travel Expenses > Medical expenses
hospital expenses, in-patient and out-patient medical treatment and charges for medical transport to the nearest suitable hospital abroad
Emergency Dental Treatment
€250K – €600K
Covered within the aggregate Section 2 medical limit, but restricted to emergency treatment for the relief of pain or treatment rendered necessary by injury; the provision of dentures, artificial teeth or dental work involving precious metal is excluded
Section: Medical and emergency travel expenses > What is not covered
Charges for dental treatment other than emergency treatment for the relief of pain or where rendered necessary by injury (treatment shall not include the provision of dentures, artificial teeth or any dental work involving the use of precious metal)
Medical Transport
€250K – €600K
Charges for medical transport to the nearest suitable hospital abroad, as deemed necessary by a recognised Medical Practitioner, are covered within the same aggregate Section 2 limit of €250,000 (Standard) / €600,000 (Extra)
Section: Section 2: Medical and Emergency Travel Expenses > Medical expenses
charges for medical transport to the nearest suitable hospital abroad, as deemed necessary by a recognised Medical Practitioner.
Medical Evacuation
€250K – €600K
The additional cost of travel, accommodation and rescue including repatriation of the insured person (or an accompanying travelling companion) is covered within the same aggregate Section 2 limit of €250,000 (Standard) / €600,000 (Extra)
Section: Section 2: Medical and Emergency Travel Expenses > Additional costs
The additional cost (less any saving by or recovery available to the person concerned) of travel accommodation and rescue including repatriation incurred in respect of the Insured Person or of any Travelling Companion who has necessity to travel, or to remain with, or escort the Insured Person
Repatriation of Remains
€250K – €600K
The cost of returning the insured person's body or ashes to the home address, including their personal baggage, in the event of death abroad, is covered within the same aggregate Section 2 limit of €250,000 (Standard) / €600,000 (Extra)
Section: Section 2: Medical and Emergency Travel Expenses > Additional costs
the cost of returning an Insured Person's body or ashes to the home address including the Insured Person's personal baggage.
Search and Rescue
€250K – €600K
The policy only refers to 'rescue including repatriation' as part of the additional costs within the aggregate Section 2 medical limit; no separate, dedicated search-and-rescue benefit or limit is specified, and activities typically triggering search-and-rescue claims (mountaineering, rock climbing, pot-holing) are listed as excluded activities
Section: Section 2: Medical and Emergency Travel Expenses > Additional costs
The additional cost ... of travel accommodation and rescue including repatriation incurred in respect of the Insured Person
COVID-19 / Communicable Disease Treatment
Excluded
General Exclusions state that any injury, illness, death, loss or expense attributable to the transmission of any communicable disease or virus is excluded; separately, travel to any destination where the World Health Organisation has declared an epidemic or pandemic, or where the Foreign Office or Health Authority of Malta has advised against travel, is excluded from medical expenses cover
Section: General Exclusions > Disease or virus
Any injury, illness, death, loss, expense or other liability attributable to the transmission of any communicable disease or virus, or to HIV (Human Immunodeficiency Virus) and/ or any HIV related illness including AIDS
Pre-Existing Medical Conditions
Excluded
Claims arising directly or indirectly from a pre-existing medical condition known to the insured person before the travel insurance was issued, affecting the insured person, a close relative, close business associate or any person with whom the insured arranged to travel, are excluded
Section: General Exclusions > Pre-existing conditions
We will not pay any claims arising directly or indirectly from a Pre-Existing Medical Condition known to You before You issued this travel insurance affecting You, a Close Relative, a Close Business Associate or any person with whom You arranged to travel or stay with.
Winter Sports Extension
Optional
When the appropriate additional premium is paid (premiums are doubled), the policy extends Sections 1 (Personal Accident), 2 (Medical and Emergency Travel Expenses), 3 (Cancellation and Curtailment) and 4 (Personal Baggage) to non-competitive, non-professional winter sports up to the standard section limits; a €150 excess applies and the insurer is not liable unless the insured wears adequate protective head gear at all times
Section: Section 10: Winter Sports - Optional Extension
When the appropriate Premium is paid, this Policy will cover You whilst engaged in Winter Sports on a non-competitive and non-professional basis in respect of Sections 1, 2, 3 and 4.
Adventure / Dangerous Sports Cover
Excluded
Excluded activities include motor competition, motorcycling on machines exceeding 125cc, quad biking, mountaineering, rock climbing, hunting, trapping, pot-holing, white-water rafting or canoeing, bungee jumping, jet skiing, sub-aqua diving, organized team sports, flying other than as a passenger, horse jumping/racing/hunting, manual labour, power boating exceeding 30 knots, and combat sports
Section: General Exclusions > Excluded activities
Motor competition, motor cycling (as a driver or passenger) on machines exceeding 125cc, quad biking, mountaineering, rock climbing, hunting, trapping, pot-holing, rafting or canoeing involving white water rapids, bungee jumping or similar activity, jet skiing, sub-aqua diving, organized team sports
Personal Liability
€1.3M
Covers personal liability of the insured person for death, bodily injury, disease or illness to any person, and accidental loss of or damage to material property, occurring during the insured journey, up to €1,250,000 per insured person under both Standard and Extra cover; this also includes all legal fees incurred in defending any claim with the insurer's written consent, subject to a €35 excess
Section: Section 6: Personal Liability > What is covered
€1, 250,000 per Insured Person in respect of both the Standard and Extra cover. This also includes all legal fees incurred in the defence of any claim with Our written consent.
Legal Assistance
€1.3M
Legal fees incurred in the defence of a personal liability claim, made with the insurer's written consent, are included within the €1,250,000 personal liability limit; there is no separate stand-alone legal assistance or legal expenses benefit in the policy.
Section: Section 6: Personal Liability > What is covered
This also includes all legal fees incurred in the defence of any claim with Our written consent.
24/7 Emergency Assistance
Covered
In case of sudden illness or injury requiring in-patient hospital admission while abroad, the insured may contact Global Response Ltd, which operates worldwide, is multilingual and offers 24/7 emergency medical services, giving advice, contacting hospitals and consulting medical advisers where necessary
Section: International Medical Claims Assistance
Global Response Ltd operate Worldwide, are multilingual and offer 24/7 emergency medical services.
Key conditions
Assistance call deadline
The insured will not be eligible for benefit if they make their own arrangements for in-patient treatment without contacting the insurer's assistance provider, Global Response Ltd, within 48 hours
Unauthorized treatment
No benefit is payable for medical/emergency travel expenses claims where the insured travelled with the intention of obtaining medical treatment or consultation abroad, travelled against a Medical Practitioner's advice, or made their own treatment arrangements without notifying the assistance provider within 48 hours
Purchase while abroad
The policy can only be issued up to three months before the departure date, and the insured journey must start and end in Malta; cover cannot be purchased once the traveller is already abroad.
Chronic conditions
Any chronic or recurring illness, and any disease, physical defect, infirmity or illness which existed before the start of the insured journey, are excluded from cover, which is important for travellers with conditions such as heart disease, diabetes or hypertension
Pregnancy
The policy has no specific pregnancy exclusion or benefit.
Pre-existing condition exclusions
Claims arising directly or indirectly from a pre-existing medical condition known to the insured person, a close relative, a close business associate, or any person with whom the insured arranged to travel or stay, before the policy was issued, are excluded
Coverage duration limit
The insured journey must start and end in Malta and must not exceed six months in duration unless the insurer agrees otherwise; the policy itself may be issued up to three months in advance of the departure date
Direct payment
The premium must be paid in advance by cash, cheque, credit card or internet banking; payment of the premium does not by itself mean that cover is in force, which is confirmed by a policy certificate
Territorial scope
Europe means the Continent of Europe west of the Ural Mountains, the British Isles, Madeira, the Canary Islands, Iceland and countries bordering the Mediterranean Sea (excluding African countries); Worldwide means all remaining countries not included in the Europe definition
Documents
Travel Insurance Policy Document (opens in a new tab)
Terms & conditions · PDF
Important Information Document and Insurance Product Information Document (IPID) (opens in a new tab)
Product information sheet · PDF
Travel Insurance Brochure with Summary of Cover, Limits and Premium Rates (opens in a new tab)
Table of benefits · PDF
Travel Insurance Claim Form (opens in a new tab)
Other document · PDF
Policy specifics
Medical and Emergency Travel Expenses
Covers doctor visits, prescribed medication, and hospital treatment (state or private) when travelling abroad, provided the condition is not a pre-existing medical condition
SourceSection: Travel FAQs > e. What should I do if I become ill, or have an accident, whilst outside of Malta?
If you need to visit a doctor, your policy will cover you for the doctor's fee as well as the prescribed medication (subject this is not a pre-existing medical condition).
Pre-existing Medical Conditions Exclusion
Any claims arising from pre-existing medical conditions are not covered under the policy
SourceSection: Travel FAQs > c. Are medical problems that I have had in the past covered under my policy?
Any claims arising from pre-existing medical conditions are not covered.
Personal Accident Coverage
Covers accidental bodily injury or death during travel
SourcePage 2Section: What is insured?
Personal accident (€15,000 / €30,000)
Personal Baggage Coverage
Covers lost, damaged, or delayed baggage during transit
SourceSection: Travel FAQs > b. I am taking expensive equipment with me. Is that covered?
Any item is covered up to a limit of € 250.
Missed Departure Coverage
Covers costs when insured person misses a scheduled departure
SourcePage 2Section: What is insured?
Missed departure (€300 / €700)
Money and Passport Indemnity
Covers theft or loss of money and costs for replacing passport
SourcePage 18Section: Section 5: Personal Money and Passport Indemnity > What is covered
The Insured Person will be indemnified for theft or loss of personal Money during the Insured Journey or the 72 hours immediately preceding the commencement of the Insured Journey
Travel Delays Coverage
Covers expenses due to travel delays
SourceSection: Elmo Insurance Ltd updates its Travel Insurance Policy
Personal accident, medical and emergency travel expenses, personal baggage, money, passport indemnity, personal liability, travel delays, missed departure
Cancellation and Curtailment Coverage
Covers costs for cancelling or curtailing a trip
SourcePage 14Section: Section 3: Cancellation, Curtailment and Change of Itinerary > What is covered
but You are forced to cancel Your travel plans or cut short Your journey and return to Malta because of one of the following changes in circumstances which is beyond Your control
Worldwide Coverage Extension
Policy can be extended to cover worldwide travel beyond Europe
SourceSection: Travel FAQs > f. Does my policy cover me outside of Europe?
Yes. The policy can be extended to cover you world-wide subject to an appropriate additional premium.
Winter Sports Coverage Extension
Policy can be extended to cover winter sports activities
SourceSection: Travel FAQs > g. Does my policy cover me for winter sports or adventure-type holidays?
Yes. The policy can be extended to cover you for winter sports subject to an additional premium.
Maximum Trip Duration
Each insured journey must start and end in Malta and must not exceed 6 months in duration unless Elmo agrees otherwise.
SourcePage 7Section: Meaning of Words > Insured Journey
The journey must start and end in Malta and not exceed 6 months in duration unless We agree otherwise.
Age-Based Premium Adjustments
Children under 2 years free; children 2-16 years charged at half premium; persons over 70 years charged double premium
SourceSection: Travel Insurance
Children under the age of two are free of charge and children between 2 and 16 years of age are charged at half the premium provided they are accompanied by an adult insured under the same policy, and they remain with the child throughout the journey Persons over 70 years are charged double the premium and full detailed medical report must be presented prior to quotation
Material Facts Disclosure Requirement
All material facts likely to influence insurance issue must be declared and remain truthful throughout policy term
SourcePage 9Section: Important Notes > Material facts
A fact which is likely to influence our assessment for the issue or otherwise of this insurance. You must declare to Us all material facts that are likely to affect this insurance.
Dangerous Sports and Manual Work Exclusion
Coverage excludes dangerous sports/activities or manual work, except non-competitive non-professional sports in certain sections
SourcePage 2Section: What is not insured?
Any dangerous sports/activities or manual work.
Claim Notification Timeframe
Claims must be notified within specific timeframes: 7 days for damage/liability; 7 days after return for baggage; 48 hours for money theft/loss; 24 hours for passport loss
SourceSection: iTravel Terms & Conditions
You must inform us in writing of damage or liability which may result in a claim under this policy within 7 days from the date of damage or liability or when the damage or liability becomes known to you. You must inform us in writing of any personal baggage claim within not later than 7 days following your return to Malta. In the case of a claim relating to theft or loss of money, you must file a report with the police within 48 hours of discovery of such theft or loss.
Policy Cancellation Right
Right to cancel policy within 14 days of issue or receipt of terms and conditions, provided no claim has been lodged
SourceTerritorial Coverage Scope
Insurance territory must be as described in policy schedule; coverage available for Europe and/or worldwide depending on selected option
SourcePage 2Section: Where am I covered?
The insured territory as described in your policy schedule.
Insurer Right to Defend and Settle Claims
Elmo Insurance can defend and settle any legal action on insured's behalf and recover payments from liable third parties
SourcePage 27Section: General Conditions > Right of recovery
Elmo Insurance Ltd can defend and settle any legal action in Your name. We can recover any payment We make under the Policy from anyone else at Our own expense and for Our own benefit and We can do it in Your name.
Health Requirements Compliance
Policy may be cancelled with immediate effect if insured fails to comply with health requirements specified in policy document
SourceSection: iTravel Terms & Conditions > Our right to cancel
We may cancel the policy with immediate effect in the case of dishonest claims or if you fail to comply with the Health Requirements contained in page 9 of the Travel Insurance Policy Document
Sources
- elmoinsurance.comhttps://www.elmoinsurance.com/faqs/travel(opens in a new tab)
- elmoinsurance.comhttps://www.elmoinsurance.com/itravel-terms-conditions(opens in a new tab)
- elmoinsurance.comhttps://www.elmoinsurance.com/node/317(opens in a new tab)
- elmoinsurance.comhttps://www.elmoinsurance.com/sites/default/files/Elmo_Travel%20policy%20doc_A5_0.pdf#page=10(opens in a new tab)
- elmoinsurance.comhttps://www.elmoinsurance.com/sites/default/files/Elmo_Travel%20policy%20doc_A5_0.pdf#page=13(opens in a new tab)
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- elmoinsurance.comhttps://www.elmoinsurance.com/sites/default/files/Elmo_Travel_Policy%20Brochure.pdf#page=2(opens in a new tab)
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- elmoinsurance.comhttps://www.elmoinsurance.com/travel(opens in a new tab)
Elmo Insurance Travel insurance