Pending review

GasanMamo Travel insurance (Annual Travel)

Underwritten by GasanMamo Insurance Ltd · Malta

travel insurance from GasanMamo for the Malta market, with online purchase and 24/7 assistance.

Verified Oct 15, 2026 · Terms dated 2026-05-04Sources

Online purchase24/7 helpline

Unique selling points

Executive Cover provides Emergency Medical and Associated Expenses up to €1,000,000, well above typical market minimums

COVID-19 cover is included as standard, covering cancellation, additional travel/accommodation costs and emergency medical expenses at no extra cost

Children under 16 years of age are covered free of charge when their parents or guardians are insured under the annual policy

An optional Excess Waiver lets clients remove the standard policy excess from eligible claims for an additional premium

The 24 Hour Worldwide Crisis24 Assistance Service guarantees hospital fees and coordinates repatriation, funded entirely by GasanMamo

Coverage limits

Covered

Emergency Medical and Associated Expenses

€200K – €1M

in total for the policy period

Total amount payable per insured for accidental bodily injury, illness or death during the trip, including emergency medical/dental treatment, additional accommodation and travel costs, and costs of returning home early: €200,000 under Standard Cover, €1,000,000 under Executive Cover

Section: Section F > Limit of amount payable

for Standard Cover €200,000 Executive Cover €1,000,000

Covered

Emergency Medical Treatment

€200K – €1M

Emergency medical treatment (including rescue services to hospital) incurred outside Malta is covered within the overall Emergency Medical and Associated Expenses limit of €200,000 (Standard) / €1,000,000 (Executive), subject to a medical certificate from the treating doctor abroad

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Section: What is insured? > Standard and Executive Cover

Emergency Medical & Associated Expenses – up to €1,000,000 for emergency medical treatment and additional reasonable expenses incurred if you suffer accidental bodily injury, illness or death during the period of insurance including repatriation expenses.

Covered

Hospital Cash Benefit

€750 – €900

per day

Fixed in-patient cash benefit (not expense reimbursement) if admitted to a hospital abroad licensed for surgery: €25/24h up to €750 total (Standard) or €30/24h up to €900 total (Executive); increased to €50/24h if the European Health Insurance Card is used. Actual in-patient treatment costs are reimbursed separately under the Emergency Medical and Associated Expenses section

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Section: What is insured? > Standard and Executive Cover

Hospital benefit – benefit of up to €30 per day, maximum €900 if you are admitted to hospital during your trip.

Covered

Outpatient Emergency Treatment

Covered

Outpatient emergency medical treatment abroad is covered within the overall Emergency Medical and Associated Expenses limit; no separate outpatient sub-limit is specified in the policy

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Section: What is insured? > Standard and Executive Cover

Emergency Medical & Associated Expenses – up to €1,000,000 for emergency medical treatment and additional reasonable expenses incurred if you suffer accidental bodily injury, illness or death during the period of insurance including repatriation expenses.

Covered

Emergency Dental Treatment

€1K – €1.3K

Emergency dental treatment incurred outside Malta is covered within the overall Emergency Medical limit; treatment (medical or dental) required in Malta within 3 months of the booked return date is capped at a shared sub-limit of €1,000 (Standard) / €1,250 (Executive)

Covered

Medical Transport / Rescue Services

Covered

Rescue services to take the insured to hospital are covered as part of the overall Emergency Medical and Associated Expenses limit; no separate transport sub-limit is stated

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Section: What is insured? > Standard and Executive Cover

Emergency Medical & Associated Expenses – up to €1,000,000 for emergency medical treatment and additional reasonable expenses incurred if you suffer accidental bodily injury, illness or death during the period of insurance including repatriation expenses.

Covered

Medical Evacuation / Early Return

Covered

Reasonable additional travel and accommodation expenses necessary to get the insured home if the return ticket cannot be used, or to return early due to a close relative's injury, illness or death, are covered within the overall Emergency Medical and Associated Expenses limit

Covered

Repatriation of Remains

Covered

The cost of returning the insured's body to their home address, or the cost of burial or cremation abroad where death occurred, is covered within the overall Emergency Medical and Associated Expenses limit

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Section: What is insured? > Standard and Executive Cover

Emergency Medical & Associated Expenses – up to €1,000,000 for emergency medical treatment and additional reasonable expenses incurred if you suffer accidental bodily injury, illness or death during the period of insurance including repatriation expenses.

Covered

Search and Rescue

Covered

Rescue services required to take the insured to hospital following an accident or illness abroad are covered within the overall Emergency Medical and Associated Expenses limit

Covered

COVID-19 Cover

€1M

Cover for COVID-19 includes up to €7,500 for cancellation/abandonment charges, up to €100 per 24-hour period (max €1,000) for additional travel and accommodation expenses, up to €500 for additional return travel expenses, and up to €1,000,000 for emergency medical and associated expenses if the insured contracts COVID-19 while on a trip; this section overrides the general coronavirus exclusion elsewhere in the policy

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Section: What is insured? > Standard and Executive Cover

COVID-19 cover – Up to €7,500 for cancellation and abandonment charges; up to €100 for every complete 24 hour period up to a maximum of €1,000 for additional travel and accommodation expenses.

Excluded

Pre-existing Conditions

Excluded

Claims under the Personal Accident, Cancellation and Curtailment, Emergency Medical and Hospital Cash Benefit sections are excluded if the insured was receiving or awaiting medical/surgical treatment at inception, or suffering from a serious or chronic illness/injury requiring consultation or treatment within the preceding 12 months (Health Warranty)

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Section: What is not insured?

Claims arising from any insured person or persons with whom the insured arranged to stay was receiving or awaiting medical or surgical treatment at the time effecting this insurance.

Optional

Winter Sports Cover

€1K – €2K

Optional extension (additional premium required) covering loss/theft/damage to winter sports equipment up to €1,000 (Standard) / €2,000 (Executive); also unlocks related Piste Closure cover (up to €200/€350) and Ski Pack cover (up to €250/€500)

Section: Section Q > Winter Sports Equipment > Limit of amount payable

for Standard Cover €1,000 Executive Cover €2,000

Excluded

Adventure Sports Cover

Excluded

Death, injury, illness or disablement resulting from mountaineering, rock climbing, hunting, trapping, pot-holing, white-water rafting/canoeing, bungee jumping, jet skiing, sub-aqua diving, kayaking, tubing or organised team sports is excluded

Pregnancy Complications

Not established from the reviewed documents

Not addressed as a distinct benefit in the policy wording or IPID

Covered

Personal Liability

€1.3M

per event

Covers all sums the insured becomes personally legally liable to pay for accidents during the trip resulting in death or bodily injury of any person or loss of/damage to property, up to €1,250,000 for all claims from any one occurrence, plus extra costs and expenses awarded/incurred with written permission; this limit applies equally under Standard and Executive Cover

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Section: What is insured? > Standard and Executive Cover

Personal liability – up to €1,250,000 for legal costs and expenses incurred if you cause an accident during your trip which results in death or bodily injury to third parties.

Covered

Legal Assistance / Costs

Covered

Extra legal costs and expenses awarded against the insured or incurred with GasanMamo's written permission are paid as part of the Personal Liability section, without a separately stated sub-limit

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Section: What is insured? > Standard and Executive Cover

Personal liability – up to €1,250,000 for legal costs and expenses incurred if you cause an accident during your trip.

Covered

24/7 Worldwide Emergency Assistance

Covered

The 24 Hour Worldwide Crisis24 Assistance Service, paid for by GasanMamo, contacts hospitals, guarantees necessary medical fees, consults medical advisors and arranges repatriation to Malta when medically suitable

Section: 24 Hour Worldwide Assistance Service > Crisis24 Assistance Service

The cost of the Crisis24 Assistance Service is paid by us.

Key conditions

Assistance call deadline

The insured must contact GasanMamo with full details in writing as soon as possible, but not later than seven days following arrival back in Malta, after any bodily injury, illness, incident, unemployment or discovery of loss/damage; Cancellation and Curtailment claims must be notified immediately once the insured becomes aware of a reason to cancel or curtail

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Section: What are my obligations?

You must tell us about any event which might lead to a claim as soon as possible, but within 7 days following your arrival to Malta.

Unauthorized treatment

No payment is made for any in-patient treatment or repatriation expenses or fees that have not been agreed in advance by GasanMamo Insurance or the Crisis24 Assistance Service

Source

Section: Exclusions to Sections D, E, F, G, H & S

We will not pay for: (a) Any expenses or fees for any in-patient treatment or repatriation which have not been agreed by GasanMamo Insurance.

Purchase while abroad

Cover only operates if all insured persons are normally resident in Malta at the date the Schedule is issued and the trip is a round trip starting and ending in Malta, meaning the policy cannot be purchased while already abroad on a trip

Source

Section: Annual Travel Insurance > Important Note

All of the people entitled to benefit under this Policy are normally resident in Malta at the date of the issue of the Schedule.

Chronic conditions

Claims under the medical, personal accident, cancellation and hospital cash sections are excluded if the insured was suffering from a serious or chronic illness or injury requiring consultation or treatment within the 12 months before taking out the policy

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Section: What is not insured?

Suffering from a serious or chronic illness and/or injury which has required consultation or treatment within the past 12 months.

Pregnancy

The policy wording and IPID do not contain a specific clause addressing pregnancy or pregnancy-related complications

Pre-existing condition exclusions

Claims relating to a medical condition for which the insured was receiving or on a waiting list for in-patient treatment, had received a terminal prognosis, or intended to seek treatment during the trip at the time of booking are excluded

Source

Section: Exclusions to Sections D, E, F, G, H & S

Coverage duration limit

The annual policy runs for a 12-month period; per-trip duration is limited to a maximum of 30 days, 6 months or 12 months for Area 1 (Europe), and a maximum of 30 days or 6 months for Area 2 (Worldwide excluding USA & Canada) and Area 3 (Worldwide including USA & Canada), as selected on the schedule

Source

Section: Annual Travel Insurance

Policy covers all trips to Europe, or anywhere in the world, with a maximum duration of 30 days, 6 months or 12 months any one trip.

Direct payment

The 24 Hour Worldwide Crisis24 Assistance Service contacts hospitals abroad and guarantees necessary medical fees directly on behalf of the insured once notified, particularly for in-patient treatment and repatriation arrangements

Territorial scope

Cover applies to round trips starting and ending in Malta to the selected Area Covered shown on the policy schedule; trips wholly within Malta are excluded

Documents

Policy specifics

Emergency Medical and Associated Expenses

Coverage for costs arising from medical conditions during travel, with pre-existing condition exclusions applied

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Section: What is not insured?

Claims arising from any insured person or persons with whom the insured arranged to stay was receiving or awaiting medical or surgical treatment.

Hospital Cash Benefit

Additional benefit payable if insured is admitted to hospital during covered trip

Source

Section: Cover and Standard Benefits

Costs for emergency medical and associated expenses including a hospital cash benefit if you are admitted into a hospital.

COVID-19 Cover

Coverage for cancellation charges, additional travel and accommodation expenses, and emergency medical and associated expenses related to COVID-19

Source

Section: Cover and Standard Benefits

COVID-19 cover for cancellation charges, additional travel and accommodation expenses, and emergency medical and associated expenses.

Baggage and Personal Belongings

Coverage for accidental loss of or damage to personal belongings and baggage during the period of insurance, up to €3,500, plus baggage delay cover up to €1,000

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Section: What is insured? > Standard and Executive Cover

Baggage – up to €3,500 if your personal belongings and personal luggage are stolen, lost or damaged.

Cancellation and Curtailment

Coverage for prepaid trip cancellation and curtailment costs, up to €7,500

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Section: What is insured? > Standard and Executive Cover

Cancellation – up to €7,500 to refund your deposit and any other amount which you legally have to pay.

Money Loss and Theft

Coverage if money is lost or stolen during travel

SourcePage 1

Section: What is insured? > Standard and Executive Cover

Money – up to €2,500 if your money is lost or stolen.

Personal Accident

Coverage for bodily injury caused by accidental and external means resulting in death or disablement

SourcePage 1

Section: What is insured? > Standard and Executive Cover

Personal Accident – up to €45,000 if you suffer bodily injury during the period of insurance caused by accidental and external means.

Excess Waiver

Optional enhancement to waive the policy excess against payment of additional premium

Source

Section: Optional Extensions

Excess Waiver (you may opt to waive the policy excess against payment of an additional premium).

Malta Residency Requirement

All people entitled to benefit under policy must be normally resident in Malta at date of Schedule issue

Source

Section: Annual Travel Insurance > Important Note

All of the people entitled to benefit under this Policy are normally resident in Malta at the date of the issue of the Schedule.

Round Trip Requirement

Policy covers only round trips starting and ending in Malta during period of insurance

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Section: Are there any restrictions on cover?

Cover only applies for round trips starting and ending in Malta, and excludes trips within Malta.

Trip Type Requirement

Trip must be conventional holiday or business trip of commercial nature

Source

Section: Annual Travel Insurance > Important Note

The trip is a conventional holiday or a business trip of a commercial nature.

Claim Notification Period

Insured must report any event which might lead to claim as soon as possible, but within 7 days following arrival to Malta

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Section: What are my obligations?

You must tell us about any event which might lead to a claim as soon as possible, but within 7 days following your arrival to Malta.

Pre-existing Condition Exclusion

Claims for medical expenses not covered if insured was receiving treatment or suffering from serious or chronic illness requiring consultation or treatment within 12 months prior to policy inception

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Section: What is not insured?

Suffering from a serious or chronic illness and/or injury which has required consultation or treatment within the past 12 months.

Age Limit

The Annual Travel policy is available for travellers aged up to 75 years of age; the Basic Cover tier and the 2026 extension to ages 81-85 apply to GasanMamo's Single Trip travel product, not to the Annual Travel policy, which currently remains Standard/Executive only

Source

Section: Annual Travel Insurance

Standard and Executive cover options

Maximum Trip Duration

Annual policy covers trips up to specified maximum duration per trip depending on coverage area selected

Source

Section: Annual Travel Insurance

Policy covers all trips to Europe, or anywhere in the world, with a maximum duration of 30 days, 6 months or 12 months any one trip.

24 Hour Worldwide Emergency Medical Assistance

If serious injury or illness occurs while abroad, assistance coordinators will contact hospitals and guarantee medical fees

Source

Section: 24 Hour Worldwide Assistance Service

The cost of the Crisis24 Assistance Service is paid by us.

Coverage Area Selection

Insured selects coverage area when purchasing: Area 1 (Europe), Area 2 (Worldwide excluding USA & Canada), or Area 3 (Worldwide including USA & Canada)

Source

Section: Annual Travel Insurance

Policy covers all trips to Europe, or anywhere in the world, with a maximum duration of 30 days, 6 months or 12 months any one trip.

Free Children Cover

Children under 16 years of age covered free if parents and/or guardians insured under annual policy

Source

Section: Annual Travel Insurance

Free cover for children under 16 years of age (if parents and/or guardians are insured under the annual policy).

Current Policy Wording Reference

The Annual Travel Insurance Policy wording currently in force is referenced GMI/ANNTRV/0426, applying to policies issued on and after 4th May 2026, superseding the prior GMI/ANNTRV/0625 wording

Source

Section: Policy Documents > Annual Travel Insurance

Annual Travel Insurance Policy (Ref: GMI/ANNTRV/0426).

Sources

GasanMamo Travel insurance