Salland Zorgverzekeraar N.V. (formerly Eno Zorgverzekeraar N.V.)
Salland
Salland is a travel insurance for the Netherlands market with online purchase and 24/7 assistance.
Direct payment
Claims are generally reimbursed against original, fully specified invoices after the event; in emergencies (e.g. hospitalization) the Salland Alarmcentrale can arrange direct financial guarantees with the healthcare provider, provided the Alarmcentrale itself performed or authorized the assistance in advance.
Geographic scope
Europe (including Azores, Canary Islands, Madeira, Cyprus, Algeria, Egypt, Israel, Lebanon, Libya, Morocco, Syria, Tunisia, Turkey) or worldwide, depending on the policy chosen
Coverage applies outside the Netherlands from the moment the insured leaves home until return; travel within the Netherlands is only covered under limited conditions and excludes medical/dental costs
Starting price
€1
Indicative — pricing assumptions not stated
Unique selling points
- Short-term travel insurance available from as little as €0.95 per person per day.
- Policy can be purchased and issued directly online.
- Dedicated Salland Alarmcentrale is reachable 24/7, every day of the year, for emergency assistance abroad.
- Coverage can be tailored with optional modules for special sports, medical expenses abroad, and motorist/legal assistance.
Coverage limits
Medical expenses
unlimited
Only in Geneeskundige kosten module
Optional module reimbursing medically necessary treatment costs abroad (doctor fees, prescribed treatments, medicines, hospital admission/operation) above the insured's existing Dutch health insurance, up to actual cost price; domestic follow-up costs capped at €2,750.
Emergency medical assistance
unlimited
The Salland Alarmcentrale coordinates emergency medical assistance abroad and covers extraordinary hulpverlening costs additionally up to cost price under the base cover.
Hospitalization
unlimited
Only in Geneeskundige kosten module
In case of hospital admission, the Salland Alarmcentrale liaises with the insured's health insurer and can guarantee costs; actual payment of hospitalization costs is only covered if the optional Geneeskundige kosten module is included and no other insurance covers it.
Outpatient treatment
unlimited
Only in Geneeskundige kosten module
Doctor fees, prescribed investigations, medicines and transport to/from treatment location are reimbursed under the optional Geneeskundige kosten module, up to cost price.
Emergency dental treatment
€250
Only in Geneeskundige kosten module
Dental treatment costs are only reimbursed if resulting from a covered accident, up to a maximum of €250 per insured, under the optional Geneeskundige kosten module.
Medical transport
unlimited
In case of illness or accident requiring acute hospital admission or treatment, medical transport costs are covered additionally up to cost price as part of the base cover.
Medical evacuation / repatriation
unlimited
Medically necessary repatriation to a hospital or home address in the Netherlands, including necessary medical escort, is covered under the base cover; the Alarmcentrale selects the most economically justified transport method, subject to medical adviser approval.
Repatriation of remains
unlimited
In case of death, the Alarmcentrale arranges transport of the remains to the Netherlands or local burial/cremation; costs are covered but never exceed what repatriation to the Netherlands would have cost.
Search, rescue and recovery
€12,500
Costs of searching, rescuing and recovering the insured by or under the direction of an official rescue organization are reimbursed up to €12,500, unless a higher amount is allowed.
Pre-existing conditions
Excluded
Medical and dental treatment costs relating to illnesses or conditions that already existed at the start of the trip, or which were already known to require treatment during the trip, are excluded.
Winter sports cover
€20
Only in Bijzondere sporten module
All winter sports (except sledding by children under 14, cross-country skiing and skating) are excluded from the base policy unless the optional Bijzondere sporten module is added; when covered, rental of replacement ski/snowboard equipment is reimbursed up to €20 per day for a maximum of 8 days if a covered event prevents skiing.
Adventure/special sports cover
Optional
Only in Bijzondere sporten module
Optional module extending accident and other cover to special sports such as parachuting, gliding, ballooning, paragliding, hang gliding, rugby, sea racing, white-water rafting and mountain trekking, which are otherwise excluded.
Personal liability (holiday accommodation only)
€350
Covers only liability for damage to rented/borrowed holiday accommodation and its inventory, or for the loss of a rented accommodation/locker key, up to €350 per event; this is not a general third-party personal liability cover.
Legal assistance
€7,500
Only in Automobilistenhulp module
Legal assistance (handled by DAS) is only available as part of the optional Automobilistenhulp module and only for disputes directly related to use of the insured vehicle; necessary costs are reimbursed up to €7,500 per event.
24/7 emergency assistance
unlimited
The Salland Alarmcentrale is reachable 7 days a week, 24 hours a day, for emergency assistance during the trip; extraordinary assistance costs are covered additionally up to cost price.
Key conditions
Assistance call deadline
The insured must contact the Salland Alarmcentrale in advance, before assistance is provided; the right to assistance and reimbursement exists only if this prior contact was made.
Unauthorized treatment
Reimbursement is only granted for assistance actually performed by, or ordered by, the Salland Alarmcentrale, or for costs incurred with its prior explicit consent; costs arranged without such contact or approval are not covered.
Purchase while abroad
The policy is only valid if it was applied for before the start of the trip and covers the entire trip duration; it cannot be purchased once already abroad.
Chronic conditions
Medical and dental costs related to illnesses or conditions that already existed at the start of the reisverzekering or the trip are excluded from cover.
Pregnancy
Not specifically addressed in the provided policy documents.
Pre-existing condition exclusions
Costs for treatments that were already foreseeable or needed at the start of the trip, or related to pre-existing illnesses/conditions, are excluded from the Geneeskundige kosten module.
Coverage duration limit
Coverage under the Kortlopende reisverzekering runs for a maximum of 180 days per trip; medical costs abroad are reimbursed until at most the 180th day after the first treatment, provided the policy remains in force.
Where to buy
Policy specifics
Medical expenses
Coverage for unexpected medical and dental treatment costs abroad that are not covered by basic health insurance
SourceRepatriation
Coverage for medical repatriation and related transport costs, including costs for family members to travel to injured/deceased insured person
Source24/7 Alarm Centre Assistance
24-hour emergency assistance coordination through Salland alarm centre for medical emergencies, accidents and other travel emergencies
SourceSources
- https://www.salland.nl/reisverzekering/premieSource no longer reachable