InterRisk Towarzystwo Ubezpieczeń Spółka Akcyjna Vienna Insurance Group
InterRisk
InterRisk is a motor casco insurance for the Poland market with online purchase and 24/7 assistance.
Direct payment
Cashless repair available when using InterRisk Partner Network workshops (Sieć Partnerska). In the Authorised variant (ASO), repairs are settled directly with the workshop. Intercasco covers damages caused by third parties insured with other insurers and pays out directly without subrogation delays. In the Kosztorysowy variant, compensation is paid directly in cash to the insured.
Geographic scope
Poland and all European countries (geographic sense)
Coverage extends to the territory of Poland and all European countries (in the geographic sense). Theft losses on the territory of Belarus, Moldova, Russia, and Ukraine are excluded by default unless an optional extension is purchased. Mołdawia and Ukraine theft coverage may be added as an option.
Unique selling points
- Pakiet Auto+ autocasco covers vehicles up to 20 years old in the Mini and Kosztorysowy variants, significantly exceeding the standard market coverage cap of 10–15 years.
- When using the InterRisk Partner Network (Sieć Partnerska), clients automatically receive – at no extra cost – door-to-door vehicle pickup/delivery, a courtesy car for the entire repair duration, and a 2-year repair warranty on the work performed.
- AutoAssistance Standard is included in the price of AC for passenger cars in the Partnerski and Kosztorysowy variants, providing towing, replacement vehicle and hotel cover across Poland without an additional premium.
- Pakiet Auto+ received the Silver Quality Mark (Srebrne Godło Jakości) in the category 'Product of Highest Quality' in the Quality International programme, confirming independently verified service quality.
- Optional 'Stała suma ubezpieczenia' (fixed sum insured) add-on for passenger cars up to 10 years old keeps the insured sum unchanged throughout the entire policy period, eliminating automatic market-value depreciation of the coverage.
Coverage limits
Own damage (collision, road accident, vandalism, fire, natural perils, third-party fault)
Covered
In variants Autoryzowany, Partnerski and Kosztorysowy: all-risk formula covering damage, destruction or loss of the insured vehicle and its permanently installed parts and equipment resulting from any insured event (wypadek ubezpieczeniowy), including road accidents, fire, explosion, weather events, vandalism, animal collision, and theft of the whole vehicle. Sum insured corresponds to the market (gross) value of the vehicle at policy inception and is not reduced after each claim payment unless the optional 'Bez konsumpcji sumy' add-on is not purchased. In variant Mini: coverage is limited to damage caused by natural perils (żywioły), damage to electrical installation and upholstery by animals, and full vehicle theft (no collision/accident coverage). Total-loss threshold is 70% of vehicle market value on the day of the loss.
Total loss
Covered
Total loss (szkoda całkowita) is declared when repair is technically impossible or when the repair cost (calculated per §25 of OWU PA7) exceeds 70% of the vehicle's market value on the day of the loss event. In case of total loss, compensation equals the market value of the vehicle at the date of the loss minus the residual (salvage) value. Residual value is assessed via Info-Ekspert or Eurotax databases and may also be determined via an online platform bid. This applies across all variants (Autoryzowany, Partnerski, Kosztorysowy, Mini) for full-vehicle loss.
Partial loss (repair costs)
Covered
Partial loss (szkoda częściowa) is a vehicle damage where repair is feasible and repair cost does not exceed 70% of market value. Repair cost calculation depends on the variant: Autoryzowany – OEM ASO parts with depreciation applied per age table; Partnerski / Kosztorysowy / Mini – comparable, original or OEM parts by economic criterion with depreciation table applied to OEM ASO prices (30% up to 3 yrs, 45% >3–5 yrs, 55% >5–7 yrs, 65% >7 yrs). If invoices are submitted, insurer uses actual repair invoices and verifies against Audatex/Eurotax/DAT; if not, a flat rate of PLN 92 gross per labour hour applies. Additional costs (storage, towing, key re-coding) reimbursed up to 10% of sum insured.
Theft and robbery of the whole vehicle
Covered
Theft (kradzież) of the whole vehicle is covered in all four variants (Autoryzowany, Partnerski, Kosztorysowy, Mini). Theft of parts or accessories (without full vehicle theft) is covered in Autoryzowany, Partnerski and Kosztorysowy, but NOT in Mini. Theft coverage does not apply by default in Belarus, Moldova, Russia and Ukraine; extension for Moldova and Ukraine is available for an additional premium (§17 ust. 1 pkt 4 and §7 ust. 2 OWU PA7). Compensation in case of theft equals the vehicle market value at the date of theft. Key-securing conditions must be met; claims may be denied if keys, remotes or vehicle documents were left in the vehicle or not secured outside the vehicle (§19 ust. 1 pkt 8). Exception: theft using force (robbery) always covered.
Glass damage (windscreen and other vehicle glazing)
Covered
Windscreen and vehicle glass damage (front, side, rear) caused by an insured event is covered under autocasco in all full-scope variants (Autoryzowany, Partnerski, Kosztorysowy) as part of the general own-damage scope. Glass damage is NOT separately covered in variant Mini. Additionally, AutoSzyby (glass insurance module) is available separately at extra premium as a standalone glass-only policy with a sum insured of PLN 3,000, covering only events occurring in Poland; 50% deductible applies from the second windscreen replacement claim onwards within the same policy year. AutoSzyby can be purchased with OC or AC regardless of vehicle age.
Natural perils (storm, hail, flood, lightning, etc.)
Covered
Natural perils (żywioły) as defined in OWU PA7 §4 pkt 70: rain, hail, wind, avalanche, landslide, flood, fire, earthquake, tornado, lightning strike, ground subsidence. Covered across all four variants including Mini. In Mini, natural perils and animal-related damage (collision with an animal, damage to interior by an animal) represent the core coverage together with full vehicle theft. In Autoryzowany, Partnerski and Kosztorysowy, natural perils are included as part of the comprehensive all-risk formula.
Vandalism and third-party malicious damage
Covered
Vandalism (acts of vandalism or break-in) by third parties is covered in variants Autoryzowany, Partnerski, and Kosztorysowy as part of the all-risk insured event (wypadek ubezpieczeniowy) scope. Vandalism is NOT covered in variant Mini (which covers only natural perils, animal damage and full vehicle theft). The insured event definition in PA7 OWU autocasco encompasses any event independent of the policyholder's will causing covered damage; damage caused intentionally by the insured or cohabitants is excluded (§19 ust. 2).
Roadside assistance (AutoAssistance module)
Optional
Roadside assistance is not part of the autocasco coverage itself but is available as a separate AutoAssistance module within Pakiet Auto+. Three tiers: Start (PLN 5,000 limit per event, Poland only, towing up to 50 km), Standard (PLN 25,000, Poland + optional Europe extension, towing up to 100 km, replacement vehicle up to 7 days), Premium (PLN 50,000, Poland + Europe, unlimited towing in Poland / 200 km abroad, replacement vehicle up to 14 days). AutoAssistance Standard is included in the price of AC in Partnerski and Kosztorysowy variants for passenger cars (§17 ust. 4 OWU PA7). AutoAssistance Premium requires an AC contract. The Sieć Partnerska option (included at no extra cost when repair at a Partner Network workshop) provides a courtesy car for the duration of repair.
Replacement vehicle (courtesy car)
Conditional
A replacement vehicle is provided under two separate mechanisms within Pakiet Auto+: (1) Sieć Partnerska option (automatically included at no extra cost when repair is performed at an InterRisk Partner Network workshop, covering passenger cars and vans in body style – excluding fleet-managed vehicles): provides a courtesy car for the full duration of repair (segment B or lower). The insurer also covers door-to-door vehicle collection and delivery, and post-repair 2-year warranty. (2) AutoAssistance Standard/Premium (separate optional module): replacement vehicle up to 3 days (awaria), 7 days (accident) or 7 days (theft) in Standard; up to 7/14/14 days respectively in Premium. In either case, car class up to C (Standard) or D (Premium). If the vehicle is not repaired via the Partner Network, replacement car availability depends on the AutoAssistance variant purchased.
Driver and passenger personal accident (NNW module)
Optional
Personal accident cover for driver and passengers is available as the separate NNW (Następstwa Nieszczęśliwych Wypadków) module within Pakiet Auto+, not as part of autocasco itself. Sum insured is individually selected from PLN 10,000 to PLN 100,000 per insured person. Benefits include: 100% of sum insured for death (if occurring within 2 years of the accident), 100% for 100% permanent disability, proportional % for lower disability, up to 30% for orthopaedic aids, up to 30% for vocational retraining, up to 10% for medical costs, and lump-sum payments for difficult treatment course or hospitalisation. Covers accidents in connection with vehicle movement or use. Excludes pre-existing conditions, intentional self-harm, war, and pandemic.
Key conditions
Driver age and experience limit
No mandatory minimum driver age in the autocasco base product. However, an optional age-related deductible applies by default for drivers under 25 years of age: 20% of the compensation amount, no less than PLN 2,000, applies when the vehicle is driven by a person under 25 years of age (Ubezpieczony or authorised user). This deductible can be waived for an additional premium (§17 ust. 1 pkt 2 OWU PA7). The age-related deductible does not apply to variant Mini.
Repair network requirements
Repairs must be performed in the manner agreed with InterRisk. Variant Autoryzowany: repairs in Authorised Service Stations (ASO) with OEM parts; 2-year repair warranty when using the Partner Network. Variant Partnerski: repair in the Partner Network (Sieć Partnerska) or outside; OEM parts at economic criterion with depreciation outside the network. Variant Kosztorysowy and Mini: cash settlement without factual invoices required; Kosztorysowy – full all-risk but cash payout. When using the Partner Network (Sieć Partnerska), the Sieć Partnerska option is automatically included (no extra premium for passenger cars/estate vans): door-to-door vehicle collection/delivery, courtesy car, post-repair interior cleaning, and 2-year repair warranty (§16 ust. 4, §17 ust. 4 OWU PA7).
Territorial scope
Coverage applies to insured events occurring in Poland and all European countries (geographic sense). Theft damage is excluded by default in Belarus, Moldova, Russia and Ukraine (§7 ust. 2 OWU PA7). Extension of theft coverage to Moldova and Ukraine is available for an additional premium (§17 ust. 1 pkt 4). Abroad repairs up to EUR 1,000 may be made without prior insurer consent; costs above EUR 1,000 require prior agreement. Repair costs incurred in foreign currency are reimbursed in PLN at the NBP average exchange rate on the date of repair.
Anti-theft requirements
Anti-theft device requirements depend on vehicle value (§9 OWU PA7): (1) Vehicles up to PLN 150,000 (passenger cars/estate vans, other trucks, tractors, motorcycles, quads): at least one anti-theft device. (2) Vehicles PLN 150,001–300,000 (passenger cars/estate vans): at least two independently operating, functionally different anti-theft devices. (3) Vehicles above PLN 300,000 (passenger cars/estate vans): at least three independently operating, functionally different anti-theft devices, including a GPS tracking system with an active service agreement. Failure to secure keys, remotes, or vehicle documents outside the vehicle will result in denial of theft claims (§19 ust. 1 pkt 8), unless the theft involved force or violence.
Claim notification deadline
For damage on Polish territory: notification no later than 7 days from the date of the damage or from the date of obtaining information about it (§85 ust. 1 pkt 1 lit. c OWU PA7). For damage abroad: no later than 7 days from the date of return to Poland; if InterRisk assistance was needed abroad, no later than 7 days from the date of obtaining information about the damage. For theft: the police must be notified immediately; InterRisk must be notified no later than 3 days after obtaining information about the theft (§85 ust. 1 pkt 2 OWU PA7). Failure to notify on time due to wilful misconduct or gross negligence may result in a reduced claim payment if the delay contributed to the increase of damage or prevented InterRisk from determining circumstances. The insurer begins claims handling within 7 days of receiving notification and is obligated to pay within 30 days of receiving the claim notification.
Deductible rules
Optional deductible (udział własny): (1) Voluntary deductible per claim of any fixed amount agreed in the policy – reduces premium (§17 ust. 3 OWU PA7). (2) Age-related deductible (20% of compensation, minimum PLN 2,000) applies by default when the driver is under 25 years of age – can be waived for an additional premium (§17 ust. 1 pkt 2). This deductible does not apply in variant Mini. (3) Minimum claim threshold: claims below PLN 500 are not covered, except for damage occurring during the transport of persons requiring urgent medical assistance (§16 ust. 4 OWU PA7). No deductible applies when repairs are performed in the Partner Network (Sieć Partnerska) unless a voluntary deductible was agreed in the policy.
Where to buy
Documents
Policy specifics
Theft exclusion for specific territories
Comprehensive Motor Insurance excludes coverage for theft of vehicle or parts on territories of Albania, Moldova, Ukraine, and Belarus (depending on policy variant)
Child seat sum insured
In Autocasco Midi and Maxi variants, child seats are covered separately with a sum of 1,000 PLN; separate coverage from main vehicle sum
Mini variant limited coverage scope
Autocasco variant Mini covers only: (1) damage caused by natural perils (żywioły), (2) damage to the vehicle's electrical system and upholstery caused by animals, and (3) full vehicle theft. It does NOT cover collision or road accident damage (wypadek drogowy), vandalism, theft of parts only, or luggage. It is available for vehicles of any age (up to 20 years for new policies; over 20 years only as continuation). This is the economy tier.
Authorized workshop repair option
Comprehensive Motor Insurance offers choice between repair at Authorized Service Partner (ASO) or Partner Workshop Network with corresponding variant selection
Optional deductible choices
Comprehensive Motor Insurance premium can be reduced by applying deductible (udział własny) of 500 PLN or 1,000 PLN per claim
Vehicle age limitation
Standard coverage applies to vehicles with exploitation period not exceeding 10 years; older vehicles may be covered conditionally up to 20 years