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Generali Towarzystwo Ubezpieczeń S.A.

Generali

Generali is a motor third-party liability insurance for the Poland market with online purchase and 24/7 assistance.

Last verified Aug 18, 2026Reviewed by: Desislava TsvetkovaTerms & conditions: 2026-02-13Generali Towarzystwo Ubezpieczeń S.A.
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Direct payment

Generali does not participate in the Direct Loss Settlement System (Bezpośrednia Likwidacja Szkód – BLS); claims are handled through the at-fault driver's insurer directly.

Geographic scope

Poland and Multilateral Agreement signatory states

Mandatory coverage applies to the territory of the Republic of Poland; on the basis of reciprocity, also covers events in territories of states whose national bureaux are signatories of the Multilateral Agreement (EU member states, EFTA states, Andorra, Serbia, Montenegro, United Kingdom, Bosnia and Herzegovina).

Unique selling points

  • Free International Motor Insurance Certificate (Green Card) issued upon request, valid for all Multilateral Agreement signatory countries.
  • Optional Discount Protection clause guarantees that one OC claim per year does not reduce the no-claims bonus or increase the premium at renewal.
  • MTPL can be purchased online, by phone, or through an agent, with instant policy issuance via the generali.pl calculator.
  • Bonus-Malus discounts for claim-free driving history and additional discounts based on driving licence tenure, with access to the Generali Loyalty Rewards Programme.
  • MTPL policy can be extended with optional covers (Autocasco, Assistance, NNW, Autoszyby, private liability) in a single package for greater protection.

Coverage limits

Bodily injury liability (death, personal injury, health impairment)

Covered

Covers civil liability for bodily harm (death, personal injury, or health impairment) caused to third parties in connection with the movement of the insured vehicle. The guarantee sum of 29,876,400 PLN applies per event regardless of the number of victims. The sum is statutory and determined at the NBP average exchange rate on the date the damage is caused.

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Property damage liability

Covered

Covers civil liability for property damage (destruction, damage, or loss of property) caused to third parties in connection with the movement of the insured vehicle. The guarantee sum of 6,021,600 PLN applies per event regardless of the number of victims. The sum is statutory and determined at the NBP average exchange rate on the date the damage is caused.

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Legal defence

Excluded

Legal defence costs for the policyholder are not covered under the compulsory MTPL insurance. The insurer covers defence of the insured's interests only in the context of settling third-party claims, not as a standalone legal defence benefit.

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Green Card (International Motor Insurance Certificate)

Covered

Automatic coverage applies in all countries whose national bureaux are signatories of the Multilateral Agreement. Upon request, Generali issues the International Motor Insurance Certificate (Green Card) free of charge. For countries outside the Multilateral Agreement, separate Green Card extension cover (ZK) is available. The guarantee sum equals that applicable in the country of the event, but not less than the Polish statutory minimum.

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Roadside assistance

Optional

Roadside assistance (Auto Assistance) is not included in the compulsory MTPL policy. It is available as a separate optional cover in variants Standard, Komfort, Komfort Plus, and Lux, purchasable together with MTPL or Autocasco at Generali.

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Driver accident benefit (at-fault driver)

Excluded

The at-fault driver's own injuries are not covered under the compulsory MTPL insurance; OC covers only third-party claims. Accidental injury cover for the driver is available as a separate optional NNW product (NNW w Pojeździe or NNW Kierowcy).

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Passenger bodily injury (as third party under MTPL)

Covered

Passengers injured in an accident caused by the policyholder are covered as third parties under the compulsory MTPL bodily injury liability, up to 29,876,400 PLN per event. Separate voluntary NNW cover for passengers is available as an add-on.

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Key conditions

Territorial scope

The compulsory MTPL insurance covers events on the territory of the Republic of Poland and, on the basis of reciprocity, on the territories of states whose national bureaux are signatories of the Multilateral Agreement (EU member states, EFTA states: Iceland, Liechtenstein, Norway, and also Andorra, Serbia, Montenegro, United Kingdom, Bosnia and Herzegovina). For states in the Green Card system but outside the Multilateral Agreement, a separate extension (ZK) is available.

Green card rules

The International Motor Insurance Certificate (Green Card) is issued free of charge by Generali upon policyholder request, confirming coverage in the countries listed therein. Coverage in Multilateral Agreement signatory states is automatic. For non-Multilateral Agreement Green Card system countries, the separate ZK extension must be purchased, which is only available concurrently with a Generali MTPL policy. The guarantee sum equals the amount applicable in the country of the event, not lower than the Polish statutory minimum.

Driver restrictions

Coverage is provided for any person driving the insured vehicle during the period of insurance liability who caused damage in connection with the movement of that vehicle. The insurer has the right of recourse against the driver if: the damage was caused intentionally, the driver was under the influence of alcohol or psychoactive substances, the driver did not hold required driving authorisations, the driver illegally entered possession of the vehicle, or the driver fled the scene of the accident.

Claim notification deadline

In the event of an insured event, the participant is obliged to notify the insurer without delay, provide all necessary explanations, and cooperate in establishing the circumstances of the event. The insurer must pay the undisputed part of the benefit within 30 days of receiving notification of the event; if circumstances cannot be clarified within that period, within 14 days of clarification of those circumstances.

Bonus-malus rules

The premium is calculated individually taking into account the Bonus-Malus class reflecting the policyholder's claims history, the duration of the driving licence, the age of the vehicle, engine capacity, and other risk factors. Discounts are granted for claim-free driving history; surcharges are applied for prior claims. An optional Discount Protection clause (Ochrona zniżki z gwarancją ceny) is available, maintaining the no-claims discount and premium level after one OC claim within a 12-month policy period.

Where to buy

Documents

IPID – Compulsory MTPL Insurance Product Information Document (for Santander Bank Polska S.A. clients)

ipid

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General Terms and Conditions of Motor Insurance – Generali, z myślą o aucie (effective from 18 April 2024)

terms_and_conditions

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MTPL product page – generali.pl/dla-ciebie/oc

other

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Policy specifics

Green Card coverage

Motor Third Party Liability coverage for accidents occurring in EU and EEA countries that are signatories of the Multilateral Agreement on Green Card system

Statutory liability guarantees

Minimum insurance limits mandated by Polish law for motor vehicle third party liability coverage

Statutory requirement

Motor Third Party Liability insurance (OC) is mandatory for all mechanically powered vehicles registered in Poland

Standard policy term

Motor Third Party Liability insurance is standard offered for 12-month terms; shorter-term policies available in special cases

Accident settlement process

Insurer obligation to settle claims within 30 days of notification; Direct Loss Settlement System (Bezpośrednia Likwidacja Szkód) may apply

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