Extracted from source documents

You Can Drive Travel insurance (You Can Drive Travel)

Underwritten by Sopockie Towarzystwo Ubezpieczeń ERGO Hestia S.A. · Poland

travel insurance from You Can Drive for the Poland market, with online purchase and 24/7 assistance.

Verified Aug 19, 2026 · Terms dated 2025-04-01Sources

Online purchase24/7 helpline

Unique selling points

Cashless medical assistance organised directly by the 24/7 Alarm Centre, which selects hospitals, arranges transport and settles bills on the insured's behalf.

COVID-19 illness and mandatory isolation/quarantine are explicitly covered as insured events, with a PLN 10,000 combined limit for hotel stay and return transport.

Mountain and sea rescue operations are covered up to PLN 50,000 per insured person, including helicopter and maritime evacuation.

Coverage automatically extends by 48 hours at no extra cost if the insured's return is delayed by transport breakdown, cancellation, bad weather, or a random event.

Brand backed by ERGO Hestia (Munich Re Group) — over 30 years of experience — offering full digital policy management and self-service via the Polisa Online portal.

Coverage limits

Covered

Medical treatment costs (Koszty Leczenia)

Covered

Covers necessary and immediate medical treatment costs incurred during travel due to sudden illness (including COVID-19), mandatory isolation/quarantine, or accident. Includes inpatient and outpatient treatment, surgery, diagnostic tests, prescribed medications, orthopaedic aids and dressings, use of decompression chambers. The insured sum is set by the policyholder per insured person and stated in the policy document. All costs and services are covered up to the full KL&A insured sum.

Clause § 4Page 14

Section: Koszty leczenia i Assistance > § 4

Ubezpieczenie Koszty Leczenia i Assistance obejmują świadczenia wskazane w § 5 w przypadku nagłego zachorowania, nagłego zachorowania na COVID-19, konieczności izolacji lub obowiązkowej kwarantanny lub nieszczęśliwego wypadku w czasie podróży.

Covered

Emergency medical treatment (outpatient and inpatient)

Covered

Includes emergency outpatient and hospital treatment, procedures and operations that could not be postponed until return to Poland or country of residence, consultations, and prescribed medications. Covered up to the full KL&A insured sum. The Alarm Centre selects and contacts the appropriate hospital.

Clause § 5Page 15

Section: § 5

a) leczenie szpitalne i ambulatoryjne, w tym użycie komory dekompresyjnej;

Covered

Hospitalisation costs

Covered

Hospital stay, treatment, surgery, and procedures covered up to the full KL&A insured sum, provided the treatment could not be deferred until return to Poland or the insured's country of residence.

Clause § 5Page 15

Section: § 5

a) leczenie szpitalne i ambulatoryjne, w tym użycie komory dekompresyjnej;

Covered

Outpatient treatment and consultations

Covered

Covers outpatient diagnostic tests, procedures, medical consultations, and prescribed medications including infusion fluids and orthopaedic aids, up to the full KL&A insured sum. Organisation of a doctor's visit at the hotel or place of stay is included.

Clause § 5Page 15

Section: § 5

c) konsultacje i wizyty lekarskie;

Covered

Emergency dental treatment

PLN 2K

Emergency dental treatment covered up to PLN 2,000 as part of the medical costs (Koszty Leczenia) benefit. Covers only immediate and necessary dental treatment; routine and non-urgent dental care is excluded.

Clause § 5Page 15

Section: § 5

b) leczenie stomatologiczne (do 2000 PLN);

Covered

Medical transport

Covered

Covers ambulance transport from the scene to the nearest medical facility, transport between hospitals abroad, transport after treatment to accommodation, and return transport to Poland or country of residence if required by health condition and planned transport cannot be used. Covered up to the full KL&A insured sum. The Alarm Centre decides on the means and timing of transport after consultation with the treating physician.

Clause § 5Page 15

Section: § 5

a) transport z miejsca zdarzenia do najbliższej placówki medycznej lub wskazanej przez Centrum Alarmowe;

Covered

Medical evacuation

Covered

Evacuation from the scene of accident or illness to the nearest appropriate medical facility, including air or sea transport. Covered within the Transport component of the KL&A benefit up to the full insured sum. The Alarm Centre organises and decides on the mode of transport.

Clause § 5Page 16

Section: § 5

c) transport powietrzny lub morski z miejsca zdarzenia do najbliższej placówki medycznej

Covered

Repatriation of mortal remains

Covered

In the event of the insured person's death, covers cremation, transport of the body or urn with ashes to the country of residence, or burial abroad. Covered within the Transport component of the KL&A benefit up to the full insured sum.

Clause § 5Page 15

Section: § 5

g) w razie śmierci Ubezpieczonego kremacja, przewóz zwłok lub urny z prochami do kraju zamieszkania lub pogrzeb za granicą

Covered

Mountain and sea rescue (Ratownictwo w górach i na morzu)

PLN 50K

Covers search operations by specialised rescue services, medical assistance at the scene, and air or sea transport from the scene to the nearest medical facility. Limit: PLN 50,000 per insured per period of insurance.

Clause § 4Page 15

Section: § 4

Ratownictwo w górach i na morzu do 50 000 zł

Covered

COVID-19 treatment and isolation/quarantine coverage

Covered

Sudden illness due to SARS-CoV-2 infection (and its mutations) is an insured event under KL&A. Covers necessary medical treatment costs up to the full KL&A insured sum. Additionally, hotel stay with meals during mandatory isolation or quarantine and return transport in such situations are covered, subject to a combined limit of PLN 10,000 for hotel stay and transport. Mandatory quarantine imposed on travellers crossing national borders is excluded.

Clause § 4Page 14

Section: § 4

Ubezpieczenie Koszty Leczenia i Assistance obejmują świadczenia wskazane w § 5 w przypadku nagłego zachorowania, nagłego zachorowania na COVID-19, konieczności izolacji lub obowiązkowej kwarantanny lub nieszczęśliwego wypadku w czasie podróży.

Conditional

Pre-existing / chronic conditions

Conditional

Chronic diseases are excluded by default. However, a standard exception applies: KL&A covers events arising from specifically listed diagnosed chronic metabolic conditions (allergy, bronchial asthma, all types of diabetes, depression, discopathy, insulin resistance, atherosclerosis, hypo/hyperthyroidism, hypertension, obesity) provided the insured was under medical supervision and followed the treating physician's recommendations. Full chronic disease cover for all conditions requires payment of an additional premium (extension: Choroba przewlekła).

Clause § 17Page 25

Section: § 17

Wyłączenie wskazane w ust. 4 pkt 4) nie dotyczy Ubezpieczenia Koszty Leczenia i Assistance w zakresie zdarzeń będących następstwem zdiagnozowanych chorób oraz zaburzeń metabolicznych: alergii, astmy oskrzelowej, cukrzycy wszystkich typów, depresji, dyskopatii, insulinooporności, miażdżycy, nadczynności tarczycy, niedoczynności tarczycy, nadciśnienia, otyłości, o ile Ubezpieczony pozostawał pod opieką lekarza i stosował się do zaleceń lekarza prowadzącego.

Conditional

Winter sports cover

Conditional

Recreational skiing and snowboarding on marked pistes are classified as recreational sports and covered in the base product. Competitive cycling (races), off-piste skiing, ski-racing and other activities classified as 'risky sports' (Sporty ryzykowne) require payment of an additional premium to be covered.

Page 33

Section: Załącznik 1 > 1. Sport

narciarstwo po oznakowanych trasach

Optional · §2 ust. 2, §17 ust. 4, Załącznik 1

Risky/adventure sports cover (Sporty ryzykowne)

Optional

Sports classified as 'Sporty ryzykowne' (risky sports) in Annex 1 — including scuba diving (up to 30m), kayaking, kitesurfing, mountain trekking up to 5,300m, parasailing, skeleton, ski jumping, etc. — are excluded from the base product. Coverage can be extended for an additional premium.

Page 33

Section: Załącznik 1 > 1. Sport

nurkowanie do 30 m

Conditional

Pregnancy complications

Conditional

Childbirth and pregnancy-related costs are excluded unless birth occurs before the 32nd week of pregnancy. Termination of pregnancy is excluded unless performed to save the life or health of the insured and permitted by the law of the country where performed.

Clause § 7Page 17

Section: § 7

5) porodu, chyba że nastąpił przed 32 tygodniem ciąży; 6) przerwania ciąży, o ile nie zostało ono wykonane w celu ratowania życia albo zdrowia Ubezpieczonej i jeżeli przeprowadzenie zabiegu dopuszczone jest przez prawo państwa, na którego terytorium zabieg został wykonany;

Covered

Personal liability (OC w Życiu Prywatnym)

Covered

Covers civil liability for property damage or personal injury caused to third parties during private activities while travelling. The guarantee sum is set by the policyholder and stated in the policy document. Covers damages caused by minor children and pets, recreational sports activities, use of rented accommodation or property. Also covers the insured's own excess (up to PLN 2,000) in damage to a rented vehicle.

Clause § 10Page 19

Section: Odpowiedzialność Cywilna w Życiu Prywatnym > § 10

Ubezpieczenie Odpowiedzialność Cywilna w Życiu Prywatnym obejmuje odpowiedzialność cywilną Ubezpieczonego za szkody w mieniu lub na osobie, wyrządzone osobom trzecim w związku z wykonywaniem czynności życia prywatnego w trakcie podróży, będące następstwem wypadków, które miały miejsce w okresie ubezpieczenia.

Excluded

Legal assistance

Excluded

No separate legal assistance coverage is provided under this product. The OC in Private Life component covers the cost of an expert appraiser (up to 20% of the guarantee sum) appointed with ERGO Hestia's written consent to establish circumstances, causes or extent of damage.

Clause § 10Page 19

Section: § 10

wynagrodzenia rzeczoznawcy, powołanego za pisemną zgodą ERGO Hestii w celu ustalenia okoliczności wypadku, przyczyn lub rozmiaru szkody – maksymalnie do wysokości 20% sumy gwarancyjnej;

Covered

24/7 Alarm Centre assistance

Covered

Round-the-clock telephone duty by the Alarm Centre (Centrum Alarmowe), which organises and coordinates all assistance services including medical transport, hospital selection, translation assistance, financial aid, document loss assistance, information services and trip interruption. The service is unlimited in availability and is included in the base KL&A benefit.

Clause § 5Page 15

Section: § 5

h) całodobowy dyżur telefoniczny Centrum Alarmowego

Key conditions

Assistance call deadline

The insured must notify ERGO Hestia of the event immediately after it occurs or after learning of it. Before incurring medical costs exceeding PLN 2,000 (gross), the insured must inform ERGO Hestia. The Alarm Centre must be contacted to organise assistance services; if services are arranged without the Alarm Centre's involvement (except where impossible), reimbursement may be limited.

Unauthorized treatment

If the insured refuses medically-approved transport back to Poland or the country of residence despite approval by the Alarm Centre and the treating physician, ERGO Hestia reimburses only the costs of services and benefits incurred up to that point. Failure to follow the treating physician's or Alarm Centre's recommendations is an exclusion ground.

Purchase while abroad

The policy must be concluded before departure. Coverage cannot start on the same day as policy conclusion — the earliest coverage start date is the next calendar day after the policy is purchased. The contract cannot be concluded with the intent to cover an already-started trip.

Chronic conditions

Chronic diseases (defined as conditions treated on a continuous or periodic basis within 12 months before policy conclusion) are excluded by default. Exception: KL&A covers events arising from listed diagnosed conditions (allergy, bronchial asthma, all types of diabetes, depression, discopathy, insulin resistance, atherosclerosis, hyperthyroidism, hypothyroidism, hypertension, obesity) if the insured was under medical supervision and followed the treating physician's recommendations. Full chronic disease cover requires optional premium extension.

Pregnancy

Childbirth and pregnancy-related costs are excluded unless birth occurs before the 32nd week of pregnancy. Termination of pregnancy is excluded unless performed to save the life or health of the insured person and permitted by the law of the country where the procedure is performed.

Pre-existing condition exclusions

Coverage is not available if, on medical grounds established by a doctor before departure, there were contraindications to travelling abroad, or if it was necessary to undergo surgery or hospital treatment before the trip and the insured was informed of this by a doctor. Coverage is also excluded if the purpose of the trip was treatment or continuation of treatment begun before departure.

Coverage duration limit

The policy is concluded for a period of up to 12 months or a shorter period. Cover automatically extends by 48 hours (without additional premium) if the insured's return to Poland or country of residence is delayed due to: breakdown or accident of means of transport; cancellation or delay of public transport due to bad weather; or a random event. Terrorism cover is limited to 7 days from the date of the terrorist act.

Direct payment

Medical assistance is organised and paid directly by the Alarm Centre (Centrum Alarmowe) on behalf of ERGO Hestia. The insurer selects the hospital, arranges transport and settles costs directly with the facility. If the Alarm Centre could not organise the service for reasons beyond its control, ERGO Hestia reimburses documented costs incurred by the insured within applicable limits.

Territorial scope

Coverage applies outside Poland and outside the insured's country of residence. Countries subject to Polish MFA travel warnings are excluded. Terrorism coverage applies for up to 7 days after an event, limited to 50% of the insured sum.

Documents

Policy specifics

COVID-19 isolation and quarantine coverage

Protection covering medical costs and accommodation during mandatory COVID-19 quarantine or isolation as part of medical costs and assistance benefit

SourceClause § 5Page 15

Section: § 5

d) pobyt Ubezpieczonego w hotelu z wyżywieniem, jeżeli transport nie może nastąpić w planowanym terminie w wyniku konieczności izolacji lub kwarantanny – ustala się łączny limit dla świadczeń: pobyt Ubezpieczonego w hotelu z wyżywieniem i transport do 10 000 zł;

Accompanying person transport and accommodation

Assistance coverage for costs of transport and accommodation for a person accompanying the insured if medical condition requires it

SourceClause § 5Page 15

Section: § 5

e) transport i pobyt osoby towarzyszącej, jeżeli stan zdrowia Ubezpieczonego, potwierdzony dokumentacją medyczną, wymaga jej obecności;

Childcare and dependent person care

Assistance benefit covering organization and costs of care for minor children or incapacitated persons left without adult supervision during trip or in home country

SourceClause § 5Page 15

Section: § 5

f) opieka nad niepełnoletnimi dziećmi lub osobami niesamodzielnymi pozostawionymi bez opieki osoby dorosłej w podróży lub w miejscu zamieszkania w Polsce bądź będącymi również w innej podróży;

Pet care during travel

Assistance coverage for costs of care for pets accompanying the insured person left without supervision during travel

SourceClause § 5Page 15

Section: § 5

g) opieka nad zwierzętami domowymi towarzyszącymi Ubezpieczonemu w podróży pozostawionymi bez opieki osoby dorosłej;

Travel delay extension (48 hours)

Automatic 48-hour extension of coverage without additional premium if return to Poland or country of residence is delayed for reasons beyond the insured's control: transport breakdown or accident, cancellation or delay of public transport due to bad weather, or a random event

SourceClause § 5Page 16

Section: § 5

Przedłużenie okresu ubezpieczenia o 48 godzin bez konieczności opłacenia dodatkowej składki, jeżeli powrót Ubezpieczonego do Polski lub kraju zamieszkania Ubezpieczonego opóźnia się z przyczyn nieleżących po jego stronie:

Medical transport and trip continuation

Coverage for emergency medical transport costs and services necessary to enable insured to return to Poland, home country, or continue planned trip

SourceClause § 4Page 14

Section: § 4

Ubezpieczenie Koszty Leczenia i Assistance obejmuje koszty i usługi wyłącznie niezbędnych dla ubezpieczonego świadczeń umożliwiającego Jego powrót lub transport do Polski bądź kraju zamieszkania lub kontynuowanie zaplanowanej podróży.

Medical cost limitation in case of terrorism

Medical costs coverage sum limited to 50% of policy limit if event occurs within 7 days following terrorist act

SourceClause § 4Page 14

Section: § 4

Ochrona świadczona jest do 50% sumy ubezpieczenia Koszty leczenia i Assistance we wszystkich państwach z zastrzeżeniem ust. 4.

Excluded countries per MFA travel warnings

No coverage in countries against which Polish Ministry of Foreign Affairs issues official travel advisory warnings

SourceClause § 4Page 15

Section: § 4

Ochrona nie obejmuje państw przed wyjazdem do których, na dzień zawarcia umowy ubezpieczenia, z powodu zagrożenia aktami terroryzmu, działaniami wojennymi, stanem wojennym lub stanem wyjątkowym, stanem klęski żywiołowej Ministerstwo Spraw Zagranicznych RP ostrzega na swojej oficjalnej stronie internetowej podając komunikat „MSZ odradza podróże, które nie są konieczne” oraz „MSZ odradza wszelkie podróże”.

Maximum insured persons per policy

Single policy covers maximum 10 insured persons; additional policies must be purchased for larger groups

Source

Section: Pytania i odpowiedzi

Na jednej polisie można ubezpieczyć maksymalnie 10 osób. Aby ubezpieczyć więcej osób, należy wykupić kolejną polisę.

Coverage starts on day following policy conclusion

Insurance protection cannot commence on the same day policy is purchased; earliest coverage start is next calendar day

Source

Section: Pytania i odpowiedzi

Ochrona na polisie może rozpocząć się od dnia kolejnego od daty zawarcia umowy ubezpieczenia.

Foreign travel only (no domestic coverage)

Insurance provides protection exclusively during international travel outside Poland; no coverage for domestic travel

Source

Section: Pytania i odpowiedzi

Nie, ubezpieczenie chroni tylko w czasie wyjazdów zagranicznych. W przypadku transportu lotniczego lub wodnego za rozpoczęcie podróży uważa się przejście odprawy celnej.

Sources

You Can Drive Travel insurance