ARAG Travel insurance (Viajantes A Sua Medida)
Underwritten by ARAG · Portugal
travel insurance from ARAG for the Portugal market, with 24/7 assistance.
Last verified Aug 27, 2026
Key facts
- ARAG
Unique selling points
ARAG is an insurance group with over 85 years of experience.
ARAG handles around 100,000 legal defenses per year, with 89% resolved favorably.
The 'Viajantes à Sua Medida' product is designed to be tailored to the traveler's specific trip needs.
ARAG directly organizes and pays for assistance services such as ambulance transport, medical transport, and repatriation rather than only reimbursing costs afterward.
The policy includes indemnity for loss, theft, or damage to baggage and personal items during the trip.
Coverage limits
Medical expenses coverage
Covered
ARAG covers the costs arising from the use of healthcare professionals and medical facilities needed during the trip; the specific limit is set in the Particular Conditions of the policy.
Section: Assistência médica e sanitária
A ARAG suportará os custos decorrentes do recurso a profissionais de saúde e estabelecimentos médicos necessários, caso necessite de assistência durante a sua viagem
Emergency medical treatment
Covered
ARAG covers costs of medical assistance needed during the trip in case of accident or illness; limit set in the Particular Conditions.
Section: Assistência médica e sanitária
A ARAG suportará os custos decorrentes do recurso a profissionais de saúde e estabelecimentos médicos necessários, caso necessite de assistência durante a sua viagem
Medical transport / ambulance
Covered
In case of accident or illness, ARAG covers ambulance transport costs to the nearest clinic or hospital.
Section: Repatriação ou transporte de feridos ou doentes
Em caso de acidente ou doença, a ARAG suportará os gastos de transporte em ambulância até à clínica ou hospital mais próximo
Medical evacuation
Covered
ARAG covers transport costs, by the most appropriate means, to the prescribed hospital center or to the insured's habitual residence.
Section: Repatriação ou transporte de feridos ou doentes
assim como, os gastos de transporte, pelo meio de transporte mais adequado, até ao centro hospitalar prescrito ou ao seu domicílio habitual
Repatriation of mortal remains
Covered
In case of death, ARAG organizes transport of the body to the funeral location in Portugal and covers the transport costs.
Section: Repatriamento ou transporte do Segurado falecido
Em caso de morte, a ARAG organizará o transporte do corpo até ao lugar do funeral em Portugal e suportará os custos desse transporte
Legal assistance
No limit stated
Not specified as part of this travel policy's own benefits; ARAG's corporate statistics on legal defenses relate to its broader legal-protection business, not confirmed as a specific benefit of this product.
Key conditions
Assistance call deadline
Not specified in the available sources.
Unauthorized treatment
Not specified in the available sources.
Purchase while abroad
Not specified in the available sources.
Chronic conditions
Not specified in the available sources.
Pregnancy
Not specified in the available sources.
Pre-existing condition exclusions
Not specified in the available sources.
Coverage duration limit
Not specified in the available sources.
Direct payment
Not specified in the available sources
Territorial scope
Coverage applies to journeys within the territorial scope specified in the policy's Particular Conditions
Documents
Policy specifics
Medical and health assistance
Coverage of costs for professional healthcare and medical facilities needed during travel
SourceSection: Assistência médica e sanitária
A ARAG suportará os custos decorrentes do recurso a profissionais de saúde e estabelecimentos médicos necessários, caso necessite de assistência durante a sua viagem
Ambulance transportation
Coverage of ambulance costs to the nearest clinic or hospital in case of accident or illness
SourceSection: Repatriação ou transporte de feridos ou doentes
Em caso de acidente ou doença, a ARAG suportará os gastos de transporte em ambulância até à clínica ou hospital mais próximo
Repatriation and medical transportation
Coverage for transport costs by appropriate means to prescribed hospital center or to habitual residence
SourceSection: Repatriação ou transporte de feridos ou doentes
assim como, os gastos de transporte, pelo meio de transporte mais adequado, até ao centro hospitalar prescrito ou ao seu domicílio habitual
Death repatriation
In case of death, ARAG will organize transport of the body to the funeral location in Portugal and cover transport costs
SourceSection: Repatriamento ou transporte do Segurado falecido
Em caso de morte, a ARAG organizará o transporte do corpo até ao lugar do funeral em Portugal e suportará os custos desse transporte
Baggage and personal items coverage
Indemnity for losses and damage to baggage or personal items in case of theft, total or partial loss
SourceSection: Roubo e danos materiais às bagagens
Fica garantida a indemnização por perdase danos materiais na sua bagagem ou nos seus objectos pessoais no caso de roubo, perda total ou parcial cuja responsabilidade possa ser imputada ao transportador, ou danos como consequência de incêndio ou agressão, ocorridos durante a viagem
Medical team coordination requirement
Healthcare interventions must be performed in compliance with the insurer's medical team
SourceTerritorial coverage scope
Coverage applies to journeys within the covered territorial scope as specified in policy conditions
Source