AXA Partners Travel insurance (Viagem Segura)
Underwritten by Inter Partner Assistance S.A. - Sucursal em Portugal · Portugal
travel insurance from AXA Partners for the Portugal market, with online purchase and 24/7 assistance.
Last verified Aug 27, 2026Sources
Key facts
- AXA Partners
- Starting price: €2.05per tripAs published by the insurer — it does not say who the price is for
Unique selling points
Medical expenses abroad covered up to €30,000, including COVID-19-related treatment.
24/7 dedicated assistance phone line for policyholders needing help during their trip.
Fast online issuance with premiums starting from just €2.05 per day.
Two selectable tiers, Classic and Gold, letting travelers scale cover to their needs plus optional add-ons.
Worldwide assistance network covering medical care, repatriation and hospital stay support abroad.
Coverage limits
Medical, surgical, pharmaceutical and hospitalization expenses abroad
€3.5K – €30K
Included core guarantee for medical, surgical, pharmaceutical and hospitalization expenses incurred abroad (including COVID-19). The base capital is set out in the Condições Particulares; official product pages state a range of €3,500 to €30,000 depending on the option (Classic/Gold) and additional cover chosen. The Classic IPID confirms an optional extension of this guarantee up to €30,000, subject to a €50 deductible.
Section: Seguro de Viagem Grécia > Por que escolher o Seguro de Viagem Grécia AXA?
Despesas médicas , cirúrgicas farmacêuticas e de hospitalização no estrangeiro (3 500€ a 30 000€ de acordo com a opção e cobertura adicional escolhidas)
Emergency medical treatment abroad
€30K
Emergency medical treatment abroad is covered under the base medical expenses guarantee, extendable to €30,000 via the optional cover, subject to a €50 deductible.
Section: Garantias Opcionais
Despesas médicas, cirúrgicas, farmacêuticas e de hospitalização no estrangeiro, até ao valor de 30.000,00€;
Hospitalization expenses abroad
€30K
Hospitalization expenses abroad are bundled within the medical/surgical/pharmaceutical guarantee, extendable to €30,000 via the optional cover, subject to a €50 deductible.
Section: Garantias Opcionais
Despesas médicas, cirúrgicas, farmacêuticas e de hospitalização no estrangeiro, até ao valor de 30.000,00€;
Outpatient medical treatment abroad
€30K
Outpatient treatment is covered under the same medical expenses guarantee as hospitalization, extendable to €30,000 via the optional cover, subject to a €50 deductible.
Section: Garantias Opcionais
Despesas médicas, cirúrgicas, farmacêuticas e de hospitalização no estrangeiro, até ao valor de 30.000,00€;
Medical transport / sanitary repatriation of injured or sick persons
Covered
Included guarantee for transport or sanitary repatriation of injured or sick insured persons. In the specific case of COVID-19 infection, this guarantee is capped at €50,000.
Section: Que riscos são segurados?
Transporte ou repatriamento sanitário de feridos e doentes;
Medical evacuation
Covered
Medical evacuation is covered under the same guarantee as sanitary transport/repatriation; capped at €50,000 in the specific case of COVID-19.
Section: Há alguma restrição da cobertura?
Em caso de doença por infeção de Covid19, a garantia de transporte ou repatriamento sanitário está limitada ao valor de 50.0000,00€;
Repatriation of mortal remains
Covered
Included guarantee covering transport or repatriation of the deceased insured person and an accompanying family member; no specific monetary limit stated in the IPID.
Section: Que riscos são segurados?
Transporte ou repatriamento da Pessoa Segura falecida e seu familiar;
COVID-19 treatment and related repatriation
€50K
Medical expenses due to COVID-19 infection are covered under the general medical expenses guarantee; additionally, in case of COVID-19 the sanitary transport/repatriation guarantee is specifically capped at €50,000.
Section: Há alguma restrição da cobertura?
Em caso de doença por infeção de Covid19, a garantia de transporte ou repatriamento sanitário está limitada ao valor de 50.0000,00€;
Pre-existing injuries or illnesses
Excluded
Injuries or illnesses already existing before the start of the trip are explicitly excluded from cover.
Section: Que riscos não são segurados?
Lesões ou doenças já existentes antes do início da viagem;
Winter sports cover
Excluded
Accidents resulting from winter sports such as skiing and snowboarding are explicitly excluded.
Section: Há alguma restrição da cobertura?
desportos de Inverno - tais como Ski e Snowboard – e, quaisquer desportos que envolvam veículos motorizados
Adventure/extreme sports cover
Excluded
Accidents resulting from professional or federated amateur sports practice and training, as well as other 'special'/'extreme' sports, are explicitly excluded.
Section: Há alguma restrição da cobertura?
Acidentes resultantes da prática desportiva profissional ou amadora federada e respetivos treinos bem como da prática de outros desportos "especiais"/"radicais"
Pregnancy complications
Conditional
Childbirth and complications due to pregnancy are excluded, unless unforeseeable and occurring during the first six months of pregnancy.
Section: Que riscos não são segurados?
Partos e complicações devidas ao estado de gravidez, salvo se imprevisíveis e ocorridos durante os primeiros seis meses;
24/7 assistance line
Covered
A dedicated assistance phone line is available 24 hours a day, every day, for policyholders needing help during their trip.
Section: Perguntas Frequentes sobre o Seguro Viagem > 7. O que devo fazer se precisar de ajuda durante a minha viagem?
Deverá contactar o número 21 032 18 18 (chamada para a rede fixa nacional), disponível 24horas por dia/ todos os dias.
Key conditions
Assistance call deadline
The insured must contact the Company before activating any travel assistance guarantee; if prior contact is impossible due to force majeure or demonstrated material impossibility, the insurer must be called as soon as possible after the event.
Unauthorized treatment
Benefits that were not requested from the insurer, or expenses incurred without its agreement, are not covered, except in cases of proven force majeure or material impossibility.
Purchase while abroad
The product is designed for Portuguese residents who purchase cover before departure; the premium must be paid before the contract takes effect. The reviewed documents do not address purchasing the policy after already being abroad.
Chronic conditions
Not separately addressed; chronic conditions existing before the trip would likely fall under the general exclusion for pre-existing injuries or illnesses.
Pregnancy
Childbirth and pregnancy-related complications are excluded, unless unforeseeable and occurring within the first six months of pregnancy.
Pre-existing condition exclusions
Injuries or illnesses already existing before the start of the trip are excluded from cover.
Coverage duration limit
Cover applies only to trips where the stay abroad does not exceed 90 days; travel assistance cover runs from the trip start date to the trip end date.
Direct payment
The premium must be paid in full by the policyholder or insured person at the time of subscription and before the contract takes effect, via credit card, MBWay or a Multibanco reference provided by the insurer.
Territorial scope
Coverage applies abroad, except in Afghanistan, Belarus, North Korea, Iran, Myanmar, Russia, Syria and Ukraine.
Documents
Policy specifics
Trip cancellation
Optional coverage for trip cancellation; must be explicitly contracted and must be purchased within 24 hours before trip start; subject to specific conditions listed in cancellation general conditions
SourceSection: Perguntas Frequentes sobre o Seguro Viagem > 5. O seguro de viagem inclui sempre a cobertura de cancelamento?
A cobertura de cancelamento de viagem pode ser aplicada desde que a causa esteja prevista nas condições gerais do seguro de cancelamento e esta tenha sido expressamente contratada, até às 24 horas que antecedem o início da viagem.
Medical quarantine stay extension
Coverage for accommodation expenses extension when medical quarantine is prescribed by a physician during foreign travel; limited to maximum daily amount specified in policy special conditions
SourceSection: Perguntas Frequentes sobre o Seguro Viagem > 2. O meu seguro de viagem cobre a extensão das despesas de estadia devido a quarentena médica?
Sempre que um médico prescreva a quarentena médica, as despesas de prolongamento da estadia estão cobertas até ao limite máximo diário indicado nas condições especiais do seu seguro.
Medical repatriation
Coverage for transportation or medical repatriation of injured or sick persons; includes early return home if medically necessary
SourceSection: Perguntas Frequentes sobre o Seguro Viagem > 1. O meu seguro de viagem inclui cobertura COVID-19?
O repatriamento ou o regresso antecipado estão igualmente cobertos.
Hospitalization support
Coverage including accommodation for family member and travel costs; includes ticket and hotel accommodation for accompanying person when insured is hospitalized abroad
SourceMaximum age limit
Travel assistance insurance for individuals with maximum age up to 75 years inclusive, with permanent residence in Portugal traveling abroad
SourcePage 1Section: Qual é o tipo de seguro?
Seguro de assistência em viagem para particulares com idade máxima até 75 anos inclusive, com residência em Portugal que viagem para o estrangeiro
Maximum trip duration
Coverage period not exceeding 90 days; period of permanent residence abroad must not exceed 90 days for coverage to apply
SourcePage 1Section: Qual é o tipo de seguro?
cujo período de permanência no país estrangeiro não seja superior a 90 dias.
Prior notification requirement
Essential condition that insured must contact insurer before activating any guarantee; in emergency situations where prior contact is impossible due to force majeure or material impossibility, insured must call insurer as soon as possible after incident
SourceSection: Perguntas Frequentes sobre o Seguro Viagem > 8. O que devo fazer se precisar de ajuda urgente e não puder contactar a AXA Partners?
É condição indispensável o prévio contacto com o Segurador para a ativação de qualquer garantia. No entanto em situações urgentes em que não seja possível o contacto com os nossos serviços, em caso de força maior ou de impossibilidade material demonstrada, poderá a pessoa Segura recorrer aos seus próprios meios às entidades médicas locais.
Permanent residence requirement
Applicant must be a permanent resident of Portugal to be eligible for Travel Insurance - Classic coverage
SourcePage 1Section: Qual é o tipo de seguro?
com residência em Portugal que viagem para o estrangeiro
Coverage commencement
Travel assistance coverage begins on day trip is initiated and ends with trip completion; cancellation coverage (if optional coverage purchased) begins 24 hours after subscription and ends on trip start date
SourcePage 2Section: Quando começa e acaba a cobertura?
A cobertura de assistência em viagem começa no dia em que a viagem é iniciada e termina com o fim da mesma. Exceto na cobertura opcional de cancelamento que começa 24 horas após a subscrição do seguro e termina na data de início da viagem.
Sources
- subscribe.viagemsegura.pthttps://subscribe.viagemsegura.pt/downloads/ipid/Classic.pdf#page=1(opens in a new tab)
- subscribe.viagemsegura.pthttps://subscribe.viagemsegura.pt/downloads/ipid/Classic.pdf#page=2(opens in a new tab)
- viagemsegura.pthttps://www.viagemsegura.pt/pt/destinos(opens in a new tab)
- viagemsegura.pthttps://www.viagemsegura.pt/pt/destinos/europa/grecia(opens in a new tab)
- viagemsegura.pthttps://www.viagemsegura.pt/pt/faqs(opens in a new tab)
- viagemsegura.pthttps://www.viagemsegura.pt/sites/default/files/productpdfs/IPID_Classic_2025.pdf#page=1(opens in a new tab)
AXA Partners Travel insurance