Extracted from source documents

SIGNAL IDUNA Travel insurance (Signal Travel)

Underwritten by SIGNAL IDUNA Asigurări S.A. · Romania

travel insurance from SIGNAL IDUNA for the Romania market, with online purchase and 24/7 assistance.

Last verified Aug 12, 2026Sources

Online purchase24/7 helpline

Unique selling points

Coverage across 7 selectable destination plans from border countries to worldwide, with total insured sums up to 50,000 EUR (Plan B3 – Europe).

Optional separate extension available for extreme sports not included in the basic package.

24/7 telephone assistance line operated by Coris, providing emergency medical guidance and coordination from anywhere in the world.

COVID-19 medical and repatriation expenses covered for tourist travel within Europe and border countries under policy sub-limits, with a 2,500 EUR fallback for worldwide and non-tourist travel.

Backed by SIGNAL IDUNA Gruppe, a German financial group providing strong solvency and claims-handling expertise.

Coverage limits

Covered

Medical expenses (total insured sum)

€5K – €50K

Total insured sum covering medical, pharmaceutical, hospitalization and repatriation expenses. Varies by plan: Plan A1 5,000 EUR; Plan A2/B1 10,000 EUR; Plan B2/C/D 30,000 EUR; Plan B3 50,000 EUR. Business travel and professional driver plans capped at 30,000 EUR regardless of destination.

Clause VIIIPage 5 | 8

Section: VIII. Suma asigurată

Răspunderea maximă a asigurătorului, în baza prezentului contract de asigurare, este: Plan A1 – 5.000 EUR

Covered

Emergency medical treatment (pharmaceutical, sanitary transport and other medical expenses sub-limit)

€1.5K – €17K

Sub-limit for pharmaceutical, sanitary transport and other medical/assistance expenses within the total insured sum. Plan A1: 1,500 EUR; Plan A2/B1: 3,500 EUR; Plan B2/C/D: 10,000 EUR; Plan B3: 17,000 EUR. Covers sudden and unforeseeable illness endangering health or life, and bodily injury from accident.

Clause VIIIPage 5 | 8

Section: VIII. Suma asigurată

cheltuielile farmaceutice, de transport sanitar și alte cheltuieli medicale sau de asistență de maxim 1.500 EUR

Covered

Surgical and hospitalization expenses sub-limit

€2.5K – €20K

Sub-limit for surgical and hospitalization costs within the total insured sum. Plan A1: 2,500 EUR; Plan A2/B1: 4,000 EUR; Plan B2/C/D: 13,000 EUR; Plan B3: 20,000 EUR. Family visit covered if hospitalization exceeds 15 days (economy return ticket + up to 30 EUR/day hotel for max 5 days).

Clause VIIIPage 5 | 8

Section: VIII. Suma asigurată

cheltuieli chirurgicale și de spitalizare maxim 2.500 EUR

Covered

Outpatient (ambulatory) treatment

€1.5K – €17K

Outpatient treatment and medicines are covered under the pharmaceutical and other medical expenses sub-limit. Costs for outpatient treatment and medicines are reimbursed to the insured (not paid directly by the assistance company). Sub-limits: Plan A1: 1,500 EUR; Plan A2/B1: 3,500 EUR; Plan B2/C/D: 10,000 EUR; Plan B3: 17,000 EUR.

Clause X.1Page 6 | 8

Section: X. Constatarea, evaluarea evenimentelor și plata despăgubirilor

Despăgubirea se stabilește pe baza cheltuielilor ocazionate de spitalizarea asiguratului, tratamentul ambulatoriu, cheltuieli cu medicamentele, transportul asiguratului bolnav sau de repatriere a asiguratului bolnav sau a corpului neînsuflețit al acestuia.

Covered

Emergency dental treatment

€150 – €300

Emergency dental treatment covered for pain relief only. Plan A1/A2: 50 EUR per tooth, maximum 3 teeth (max 150 EUR). Plans B1/B2/B3/C/D: 100 EUR per tooth, maximum 3 teeth (max 300 EUR). Routine dental treatment not covered.

Clause VIIIPage 5 | 8

Section: VIII. Suma asigurată

tratament dentar de urgență: 50 EUR / dinte, dar nu mai mult de 3 dinți.

Covered

Medical transport

€1.5K – €17K

Sanitary transport to nearest appropriate hospital covered within the pharmaceutical and other medical expenses sub-limit. Air ambulance transport limited to continental transport. Covered under Plans A1 through D.

Clause IX.1.ePage 6 | 8

Section: IX. Obligațiile asiguratului. Obligațiile asigurătorului

Transportul medical prin serviciul aerian de ambulanță va fi limitat numai la transportul continental;

Covered

Medical evacuation / repatriation

€1K – €12K

Repatriation to a hospital near the insured's home in Romania or as a regular passenger after treatment, if health permits. Sub-limits per plan: Plan A1: 1,000 EUR; Plan A2/B1: 2,500 EUR; Plan B2/C/D: 7,000 EUR; Plan B3: 12,000 EUR. Air ambulance limited to continental transport. Discharge/transfer requires assistance company approval.

Page 3 | 8

Section: III. Riscuri asigurate > Transportul asiguratului la un spital și repatrierea

repatriere (prin orice mijloace) la un spital apropiat domiciliului său din România, dacă starea sănătății sale permite aceasta;

Covered

Repatriation of mortal remains

€1K – €12K

In the event of the insured's death, the assistance company organizes and covers repatriation of mortal remains including post-mortem treatment, coffin conforming to international transport standards, and transport to the place of burial in Romania. Covered within the repatriation sub-limit of each plan.

Page 3 | 8

Section: III. Riscuri asigurate > Repatrierea corpului neînsuflețit

În eventualitatea decesului asiguratului, compania de asistență va organiza repatrierea corpului neînsuflețit și va acoperi (plăti) cheltuielile datorate tratamentului post-mortem, sicriului cerut de normele internaționale de transport și transportului până la locul de înmormântare din România.

Excluded

Search and rescue

Excluded

Search and rescue operations are not explicitly covered or listed as a covered benefit in the policy terms and conditions.

Conditional

COVID-19 medical and repatriation expenses

€2.5K – €50K

For tourist travel to border countries (Plan A) and European countries (Plan B): covered up to the plan sub-limits. For tourist travel to USA, Canada, Israel (Plan C) or rest of world (Plan D): 2,500 EUR combined for medical and repatriation. For non-tourist travel (business, study, work, professional driver): 2,500 EUR combined regardless of destination. Quarantine accommodation not covered. Positive RT-PCR test required as proof. Not covered outside Europe for epidemic/pandemic-declared situations.

Page 1 | 1

Section: Clauza suplimentară | Cheltuieli medicale și de repatriere legate de Covid-19 > Limitele de despăgubire

În cazul călătoriilor în scop turistic, în Statele Unite ale Americii, Canada, Israel (plan C), precum și în oricare din țările lumii (așa cum sunt definite în planul D) se acordă acoperire în limita a 2.500 EUR, combinat pentru ambele tipuri de cheltuieli (medicale și de repatriere).

Conditional

Acute episode of pre-existing condition / chronic disease

€500

Medical expenses arising from an acute episode of a pre-existing condition or chronic disease are covered up to 500 EUR across all plans. General pre-existing conditions and chronic diseases are otherwise excluded. An acute episode is defined as sudden worsening of symptoms requiring medical intervention to prevent death, organ damage, or irreversible impairment.

Clause VIIIPage 5 | 8

Section: VIII. Suma asigurată

Cheltuielile medicale efectuate ca urmare a unui puseu acut al unei afecțiuni preexistente/ boli cronice se acoperă în limita a 500 EUR.

Optional

Winter sports cover

Optional

Skiing, snowboarding, and ski-bobbing are listed as leisure sports (sport de agrement) and require an additional premium for amateur recreational practice. Coverage for alpine skiing and snowboarding can be obtained via the optional extreme sports rider. Professional and competitive winter sports are excluded.

Page 2 | 8

Section: I. Definiții > Sport de agrement

Se includ în această categorie următoarele activități: călărie, carting, ciclism montan, ascensiuni montane (până la 3.000 m), patinaj, schi, snowboard, ski-bobbing, schi nautic, surfing...

Optional

Adventure / extreme sports cover

Optional

Leisure/adventure sports (mountaineering up to 3,000 m, recreational scuba diving, mountain biking, rafting, etc.) are listed as 'sport de agrement' in the general terms and require an additional premium for amateur practice. Diving, climbing and similar activities are otherwise excluded under exclusion IV.1.l unless covered via this additional premium; no altitude/depth limits beyond the stated 3,000 m for mountaineering are specified in the T&C.

Page 2 | 8

Section: I. Definiții > Sport de agrement

Se includ în această categorie următoarele activități: călărie, carting, ciclism montan, ascensiuni montane (până la 3.000 m), patinaj, schi, snowboard, ski-bobbing, schi nautic, surfing, wind-surfing, paragliding, parascending, salturi cu coarda, parașutism, parapantism, navigație, iahting, rafting, canoe, caiac, scubadiving, carting.

Conditional

Pregnancy complications

Conditional

Covered only for obvious and unforeseen complications occurring before the 28th week of pregnancy, provided the pregnant woman is under 40 years old. Routine pregnancy care, childbirth, contraception, sterilization, abortion, and fertility investigations are excluded. Medical treatment that can be postponed until return to Romania is not covered.

Clause IV.1.iPage 3 | 8

Section: IV. Excluderi

graviditate, naștere, contracepție, sterilizare sau întrerupere de sarcină și consecințele acestora... exceptând complicația evidentă și neprevăzută survenită înainte de a 28 – a săptămână de sarcină, iar femeia gravidă să aibă sub 40 de ani;

Excluded

Personal liability

Excluded

Personal liability coverage is not included in the SIGNAL Travel policy. The policy covers only medical assistance and repatriation expenses.

Excluded

Legal assistance

Excluded

Legal assistance is not covered. In non-medical situations (e.g. loss of documents, theft), the assistance company only provides information on how to contact the relevant authorities, without financial coverage.

Page 3 | 8

Section: III. Riscuri asigurate > Informații în cazul unei situații de altă natură decât medicală

Într-o situație de altă natură decât medicală, cum ar fi: pierderea sau furtul documentelor de identitate sau călătorie, a bagajelor sau a banilor, compania de asistență va furniza asiguratului toate informațiile necesare pentru contactarea și abordarea autorităților în drept.

Covered

24/7 emergency assistance

unlimited

Assistance includes medical guidance, dispatch of a doctor or medical team on request, and hospitalization management.

Page 2 | 2

Section: Ce obligații am?

anunțarea oricărui caz de urgență compania de asistență: tel: +40 21 400 80 00, fax: +40 21 201 90 40, e-mail: [email protected]

Key conditions

Assistance call deadline

In case of emergency requiring hospitalization, the insured must notify the assistance company within 48 hours of admission. For all other emergencies, immediate contact with the assistance center is required. If unable to call before contacting a doctor, the insured must do so as soon as possible.

Unauthorized treatment

If the insured does not notify the assistance company and pays for medical expenses personally, they must justify the reasons for non-compliance. The insurer has the right to assess the justification and may refuse to pay compensation if it cannot determine the cause or extent of the insured event due to the insured's failure to fulfill obligations. Reimbursement claims must be submitted within 30 days of treatment completion.

Purchase while abroad

Insurance can only be purchased before the trip begins. If the insured is already outside Romania at the time of policy issuance, the policy will have no effect. If the policy effective date coincides with the departure date, a 4-hour waiting period applies from the moment of policy issuance.

Chronic conditions

Chronic diseases are excluded from coverage. Only medical expenses arising from an acute episode of a pre-existing condition or chronic disease are covered, up to a sub-limit of 500 EUR per plan. A chronic disease is defined as a known medical or psychiatric condition with long-term evolution or frequent relapses requiring specialist care (e.g. diabetes, chronic hepatitis, rheumatoid arthritis, cardiac insufficiency).

Pregnancy

Pregnancy, childbirth, contraception, sterilization, abortion and related consequences, fertility investigations, and all medical expenses related to pregnancy care and routine checks are excluded. Exception: obvious and unforeseen complications occurring before the 28th week of pregnancy, provided the pregnant woman is under 40 years old.

Pre-existing condition exclusions

Any pre-existing condition and/or chronic disease is excluded from coverage, except for medical expenses resulting from an acute episode of a pre-existing condition/chronic disease, which is covered up to 500 EUR. A pre-existing condition is any illness, injury, accident or medical condition diagnosed by a physician, present before the trip and known to the insured, except conditions fully healed.

Coverage duration limit

Maximum 90 consecutive days abroad per trip. Exception: insured persons traveling abroad for conferences, seminars, summer schools, specializations, or lucrative activities who can present legal supporting documents and do not have a voluntary health insurance contract in the destination country may exceed 90 days.

Direct payment

Medical costs (excluding outpatient treatment and medicines) are paid directly by the assistance company on behalf of the insurer. If the insured pays out-of-pocket, reimbursement is made in RON at the interbank exchange rate of the day the expense was incurred, within 15 working days of submitting all required documents.

Territorial scope

Valid in border countries (Bulgaria, Serbia, Hungary, Ukraine, Moldova), European countries, USA, Canada, Israel, and all other countries except Iran. Not valid in Romania or in the insured's country of citizenship.

Documents

Policy specifics

Baggage coverage

Optional coverage for baggage and personal items contents, with specific exclusions for medical or special articles

SourcePage 1 | 2

Section: Clauza suplimentară | Pierderea, distrugerea, întârzierea bagajelor (> 12 ore) > Excluderi

Nu sunt cuprinse în asigurare și nu se vor despăgubi: obiecte fragile sau deteriorabile, bani, cecuri, titluri de valoare și/sau obligațiuni, acțiuni de orice fel, bilete de călătorie, blănuri, bijuterii, colecții de timbre, monede, medalii, tablouri și alte obiecte de valoare artistică, științifică sau istorică, obiecte de patrimoniu, documente, mostre, manuscrise, precum și orice echipamente electronice portabile, cum ar fi: telefoane mobile, tablete electronice, sisteme de navigație etc., echipamente pentru sporturi de iarnă, articole medicale și medicamente.

Extreme sports rider

Optional separate extension for extreme sports (e.g. skiing, diving, bungee jumping), which are not included in the basic package. Activity list, limits and premium are not specified in the insurer's cited documents.

Source

Section: Întrebări frecvente > 7 Asigurarea standard acoperă sporturi extreme?

Nu, sporturile extreme (de exemplu: schi, diving, bungee jumping) nu sunt incluse în pachetul de bază. Pentru acestea, este necesară o extensie separată a poliței.

Acute chronic condition coverage

Coverage for medical expenses incurred due to acute episodes of pre-existing chronic conditions

SourceClause VIIIPage 5 | 8

Section: VIII. Suma asigurată

Cheltuielile medicale efectuate ca urmare a unui puseu acut al unei afecțiuni preexistente/ boli cronice se acoperă în limita a 500 EUR.

Territorial scope by destination

Coverage varies by destination zone: border countries (Ukraine, Hungary, Serbia, Bulgaria, Moldova) 1,000-4,000 EUR; European countries 2,500-20,000 EUR; USA, Canada, Israel and other countries 7,000-20,000 EUR

Source

Section: Întrebări frecvente > 2 Care sunt sumele asigurate, în funcție de destinație?

Dacă călătorești în țări limitrofe (Ucraina, Ungaria, Serbia, Bulgaria, Republica Moldova), sumele acoperite variază între 1.000 și 4.000 EUR pentru cheltuieli medicale, spitalizare și repatriere. Pentru țările din Europa, asigurarea oferă între 2.500 și 20.000 EUR, în funcție de pachetul ales. În cazul călătoriilor în SUA, Canada, Israel sau alte țări din lume, sumele asigurate sunt între 7.000 și 20.000 EUR pentru servicii medicale și repatriere.

Emergency assistance center notification requirement

In case of hospitalization, the assistance company must be notified within maximum 48 hours; for emergencies, immediate contact with assistance center is required

SourcePage 2 | 2

Section: Ce obligații am?

într-un caz de urgență ce necesită spitalizarea, informarea companiei de asistență în interval de maxim 48 de ore de la internare

Policy effective date conditions

Coverage begins at the crossing of Romania's border for outbound travel, or from the specified date in the policy (whichever is later); minimum 4-hour waiting period from policy issuance required

SourceClause VI.3Page 4 | 8

Section: VI. Încheierea asigurării

Răspunderea asigurătorului începe la data precizată în polița de asigurare, dar numai din momentul trecerii frontierei României, cu condiția plății primei de asigurare

Premium non-refundable after policy inception

Once the travel medical insurance policy becomes effective, the premium cannot be refunded even if the policyholder requests cancellation

SourceClause VII.2Page 4 | 8

Section: VII. Prima de asigurare

Dacă asigurarea a intrat in vigoare, prima de asigurare nu se mai restituie.

Sources

SIGNAL IDUNA Travel insurance