Extracted from source documents

Komunálna poisťovňa Casco (own-damage car insurance) (Havarijne Poistenie Proauto)

Underwritten by KOMUNÁLNA poisťovňa, a.s. Vienna Insurance Group · Slovakia

casco (own-damage car insurance) from Komunálna poisťovňa for the Slovakia market, with 24/7 assistance.

Verified Aug 26, 2026 · Terms dated 2024-08-01Sources

24/7 helpline

Unique selling points

The 'Kasko komplet' package bundles windscreen cover with reduced deductible, baggage insurance and a replacement vehicle rider free of charge.

Customers can choose between maximum protection (Kasko komplet) or a fully custom risk selection (Kasko výber) tailored to their needs.

A wide range of free NONSTOP assistance services (technical, legal and medical) is included with every policy, valid in Slovakia and abroad.

Vehicles up to 15 years old can still be insured, extending coverage eligibility beyond what many competitors offer.

An optional GAP rider compensates the gap between a vehicle's market value and its original purchase price for 36 to 60 months.

Coverage limits

Covered

Own damage to the vehicle (accident/collision)

Covered

Covers repair or replacement cost up to the agreed sum insured (poistná suma) for damage/destruction caused by an accident, whether at fault or not at fault of the insured driver. Included automatically in the 'Kasko komplet' package; under 'Kasko výber' the customer selects which perils (incl. own-fault collision) to include.

Clause Čl. 14Page 8/17

Section: ZÁKLADNÉ POISTENIE > Článok 14 Varianty poistenia

a) Kasko komplet – komplexné poistenie poškodenia, zničenia, krádeže alebo lúpeže MV, jeho obvyklej a povinnej výbavy v rozsahu rizík uvedených v čl. 2 pís. a) až f), b) Kasko výber – poistenie škôd na MV, jeho obvyklej a povinnej výbave jedným alebo viacerými rizikami uvedenými v čl. 2 písm. a) až f).

Covered

Total loss

Covered

Damage is treated as a total loss when repair costs would exceed 90% of the vehicle's general value immediately before the loss; the payout equals the general value minus salvage value and the agreed deductible.

Clause Čl. 12 ods. 9Page 7/17

Section: Článok 12 Plnenie poisťovne

Pokiaľ bolo MV zničené alebo poškodené v takom rozsahu, že náklady na opravu presiahnu 90 % všeobecnej ceny MV bezprostredne pred vznikom poistnej udalosti, poisťovňa bude považovať takúto

Covered

Partial damage/repair costs

Covered

The insurer reimburses reasonable repair costs to restore the vehicle to its condition immediately before the loss, calculated according to the workshop category used (authorized, contracted or non-contracted), less the agreed deductible.

Clause Čl. 12 ods. 5Page 7/17

Section: Článok 12 Plnenie poisťovne

Po vzniku poistnej udalosti je poisťovňa povinná hradiť primerané náklady na opravu vozidla nasledovne: a) pri oprave poisteného MV v autorizovaných opravovniach pre danú značku a typ vozidla sa primerané náklady na náhradné diely, materiál a prácu posudzujú tak, že sa porovnávajú s kalkuláciou nákladov na opravu vyhotovenou poisťovňou

Conditional

Theft or robbery of the vehicle

Conditional

Theft/robbery of the vehicle and/or its standard/compulsory equipment is automatically included in the 'Kasko komplet' package; under 'Kasko výber' it is one of the perils the customer may individually select. Payout is void if the vehicle was not secured with the prescribed anti-theft device combination for its value bracket.

Clause Čl. 14Page 8/17

Section: Článok 14 Varianty poistenia

a) Kasko komplet – komplexné poistenie poškodenia, zničenia, krádeže alebo lúpeže MV, jeho obvyklej a povinnej výbavy v rozsahu rizík uvedených v čl. 2 pís. a) až f)

Conditional

Windscreen/glass damage

Conditional

Accidental windscreen damage is covered even without the dedicated rider (5% deductible, min. €150), but the dedicated 'poistenie čelného skla' rider with a reduced deductible (5%, min. €50; waived entirely if repair cost is ≤€75) is included free of charge only within the 'Kasko komplet' package; otherwise it must be purchased as an optional add-on.

Section: Havarijné poistenie ProAuto – Osobné auto > Pripoistenie čelného skla

Poistenie sa vzťahuje na náhodné poškodenie alebo zničenie čelného skla motorového vozidla. V prípade výmeny poškodeného alebo zničeného čelného skla bude poistné plnenie znížené o spoluúčasť vo výške 5 %, minimálne 50 eur.

Covered

Natural hazards (fire, flood, storm, hail, etc.)

Covered

Covers damage or destruction of the vehicle and/or its standard/compulsory equipment caused by a natural hazard event; this peril is present in every base coverage configuration offered.

Clause Čl. 2Page 1/17

Section: Článok 2 Rozsah poistenia

a) poškodenie alebo zničenie MV a/alebo jeho obvyklej a povinnej výbavy živelnou udalosťou,

Conditional

Vandalism / malicious third-party damage

Conditional

Damage caused intentionally or unintentionally by a known or unknown third party (including vandalism) is automatically included in 'Kasko komplet' and individually selectable under 'Kasko výber'.

Clause Čl. 2Page 1/17

Section: Článok 2 Rozsah poistenia

b) poškodenie alebo zničenie MV a/alebo jeho obvyklej a povinnej výbavy zásahom (známej alebo neznámej) tretej osoby, úmyselné (vandalizmus) aj neúmyselné,

Covered

Roadside/assistance services

Covered

Every casco policy automatically includes free 24/7 technical, administrative-legal and medical assistance services provided by Global Assistance Slovakia, including towing of an immobilized vehicle to the nearest suitable repair facility or storage for up to 10 days.

Section: Havarijné poistenie ProAuto – Osobné auto > Asistenčné služby

Ku každej poistnej zmluve získate automaticky bezplatné asistenčné služby (technické, administratívno-právne a lekárske asistencie).

Conditional

Replacement vehicle

€35 – €150

Optional rider covering rental costs of a replacement vehicle while the insured car (up to 3,500 kg) is being repaired after an insured event, or in case of theft/total loss; daily limit ranges from €35 to €150 per day for 5 or 10 days depending on the agreed limit. Included free of charge within the 'Kasko komplet' package, otherwise purchased separately.

Section: Havarijné poistenie ProAuto – Osobné auto > Pripoistenie náhradného vozidla

Predmetom poistenia sú náklady za prenájom náhradného vozidla za poškodené poistené vozidlo. Rozsah poistenia: 35 eur – 150 eur /deň na 5 alebo 10 dní.

Optional

Driver/passenger accident insurance

€4K – €40K

Optional rider covering permanent bodily injury of the driver/passengers following a traffic accident, with a base sum insured of €4,000 per person, extendable up to 10x the base amount (up to €40,000); also covers transport costs in case of death.

Section: Havarijné poistenie ProAuto – Osobné auto > Pripoistenie úrazu

poistenie pre prípad trvalého telesného poškodenia následkom úrazu (trvalé následky úrazu) na poistnú sumu 4 000 eur. Poistenie sa vzťahuje aj na náklady spojené s prevozom pri úmrtí. Je ho možné dojednať až na 10-násobok základnej poistnej sumy.

Key conditions

Driver age and experience limit

No minimum driver age or driving-experience threshold is specified in the T&Cs. However, coverage is excluded if the driver did not hold a valid driving licence, had it confiscated, or was subject to a driving ban at the time of the incident.

Repair network requirements

The insurer may designate the repair workshop; reasonable repair costs are calculated differently depending on whether the vehicle is repaired at an authorized dealer workshop, a workshop contracted with the insurer, or a non-contracted independent workshop. If repair is not carried out at the insurer-designated workshop, prices of that workshop are applied when calculating the payout.

Anti-theft requirements

Passenger vehicles up to 3,500 kg require at least one prescribed security device (e.g. factory immobilizer) up to a value of €100,000; from €100,000.01 to €150,000 a higher-grade immobilizer, GPS tracking system, or a combination of at least two other prescribed devices is required; above €150,000.01 a combination of two prescribed devices is required, one of which must be an insurer-accepted monitoring system.

Claim notification deadline

The insured must notify the insurer of any claim without delay, and no later than 30 calendar days from the occurrence of the event or from when they became aware of it.

Deductible rules

A deductible (percentage and/or minimum EUR amount) is agreed in the policy and deducted from every payout. Windscreen-only claims carry a reduced deductible if the dedicated glass rider is arranged (5%, min. €50, waived entirely for repairs ≤€75); a reduced deductible table applies if the driver was under the influence of alcohol (30%/50%/90% reduction of the payout depending on blood alcohol level); a €50 reduction on the deductible applies if the policyholder opts for a self-managed (budgeted) repair settlement.

Direct payment

The insurer may settle claims by direct payment to an authorized or contracted repair workshop of its network; if the policyholder chooses an independent (non-contracted) workshop, the insurer calculates the reimbursement based on its own cost estimate and may apply the price level of its designated workshop.

Territorial scope

Coverage applies to insured events occurring within the geographic territory of Europe, unless otherwise agreed in the insurance contract.

Documents

Policy specifics

Windscreen/glass damage coverage

Protection for damage or destruction of vehicle windscreen with reduced deductible

Source

Section: Havarijné poistenie ProAuto – Osobné auto > Pripoistenie čelného skla

Poistenie sa vzťahuje na náhodné poškodenie alebo zničenie čelného skla motorového vozidla.

Baggage/personal belongings coverage

Coverage for damage, destruction or loss of personal belongings in vehicle

Source

Section: Havarijné poistenie ProAuto – Osobné auto > Pripoistenie prepravy

Preprava sa poisťuje pre prípad poškodenia, zničenia alebo krádeže veci. Vecou sa rozumie prepravovaná vec každého druhu.

GAP insurance (Financial loss coverage)

Optional coverage that compensates difference between vehicle market value and purchase price in case of total loss or theft

Source

Section: Havarijné poistenie ProAuto – Osobné auto > Pripoistenie finančnej straty – GAP

Pripoistenie GAP kompenzuje rozdiel medzi všeobecnou hodnotou auta a jeho nadobúdacou cenou.

Passenger injury coverage

Coverage for permanent bodily injury consequences from accidents for driver and passengers

Source

Section: Havarijné poistenie ProAuto – Osobné auto > Pripoistenie úrazu

poistenie pre prípad trvalého telesného poškodenia následkom úrazu (trvalé následky úrazu) na poistnú sumu 4 000 eur.

Vehicle weight limit for standard coverage

Product targets personal and utility vehicles up to 3,500 kg including (SB1-SB4 insurance classes)

Source

Section: Havarijné poistenie ProAuto – Osobné auto > Akú spoluúčasť si môžem vybrať?

Pri osobných a úžitkových motorových vozidlách do 3 500 kg vrátane máte na výber z nasledujúcich spoluúčastí:

Deductible/Excess selection

Multiple deductible options available for personal and utility vehicles up to 3.5 tonnes for different risk coverage

Source

Section: Havarijné poistenie ProAuto – Osobné auto > Akú spoluúčasť si môžem vybrať?

spoluúčasť 5 %, minimálne 100 eur spoluúčasť 5 %, minimálne 150 eur spoluúčasť 10 %, minimálne 300 eur spoluúčasť 10 %, minimálne 500 eur

Claims settlement method - direct repair or reimbursement

Insurer settles claims by direct payment to authorized repair network partner workshops, with option for policyholder reimbursement model

Source

Section: Päť vecí, ktoré by ste mali vedieť o havarijnom poistení > KASKO môže ušetriť čas

Toto riešenie je často aj rýchlejšie, stačí si vybrať partnerský servis poisťovne, auto odovzdať a peniaze poisťovňa vyplatí priamo servisu.

Free assistance services

Automatic inclusion of free technical, administrative-legal, and medical assistance services provided 24/7 by Global Assistance Slovakia

Source

Section: Havarijné poistenie ProAuto – Osobné auto > Asistenčné služby

Asistenčné služby zabezpečuje NONSTOP spoločnosť Global Assistance Slovakia

Sources

Komunálna poisťovňa Casco (own-damage car insurance)