Folksam
Folksam is a motor casco insurance for the SE market with online purchase and 24/7 assistance.
Direct payment
Folksam arranges and pays for roadside repairs, towing to the nearest suitable workshop, and replacement vehicle (via Folksam Assistans) directly. For workshop repairs, prior approval from Folksam or Folksam Jour is required before ordering repairs. Folksam selects and directs to approved (environmentally certified) workshops and has the right to determine repair method.
Geographic scope
SE
EES-länderna samt övriga länder anslutna till systemet med grönt kort; gäller även under transport mellan dessa länder. Avställningsförsäkring gäller endast i Sverige.
Unique selling points
- Rated 4.6 out of 5 by the independent Konsumenternas Försäkringsbyrå, achieving the top market score for own-damage, machine damage, and glass damage coverage content.
- Machine and electronics damage covered up to 10 years / 15,000 mil (EV battery and drivetrain up to 20,000 mil), going beyond the typical 8-year market standard.
- Rental car replacement for up to 65 days after a covered claim, with 100% cost coverage when the damage and rental occur abroad.
- No deductible for windscreen repair (stenskott), no deductible for animal collision, and no deductible for total fire loss – giving zero out-of-pocket cost for the most common claim types.
- All Folksam car insurance policies carry the Bra Miljöval environmental label, and claims handling uses environmentally approved workshops with priority on repair over replacement.
Coverage limits
Own vehicle damage (Vagnskadeförsäkring)
Covered
Covers damage to the insured vehicle through traffic accident, other external accident event, or intentional damage by a third party. Examples include collision, running off the road, falling tree, snowfall, explosion, or damage during transport on another vehicle such as a ferry or train. No deductible for collision with animals or collision with another known vehicle abroad. Deductible increases by SEK 1,000 for drivers under 24 years old. Coverage limit is based on market value of the vehicle at time of loss; new-value replacement available for vehicles under 2 years old and under 4,000 mil driven meeting specific repair cost thresholds.
Total loss (Totalskada / Nyvärdesersättning)
Covered
If the vehicle is not economically viable to repair relative to its market value, or is not recovered after theft, compensation is based on market value at time of loss including standard equipment. New-value replacement (same or equivalent make, type and model year) applies if: vehicle is serially manufactured, covered by Swedish manufacturer guarantees, owned continuously since first registration, damage occurred within 2 years of first registration, driven max 4,000 mil, and repair cost exceeds 50% (within 1 year/2,000 mil) or 80% (within 2 years/4,000 mil) of new price. No fixed monetary cap stated; market value based.
Partial loss / repair (Vagnskada – reparationsfall)
Covered
When damage is repairable and repair cost does not exceed market value, Folksam pays for repair using environmentally approved methods and workshops. Used original parts are used where possible. Folksam has the right to determine repair method and workshop. No fixed monetary cap for partial loss repairs; compensation equals reasonable repair cost less deductible and applicable age deductions.
Theft and robbery (Stöldförsäkring)
Covered
Covers theft or unlawful taking of the vehicle, including damage caused during attempted theft, and intentional damage in connection with such events. If the vehicle is not recovered within one month of the insurer receiving the theft report, compensation is paid. No deductible if the vehicle is recovered using a tracking device. Not covered: theft by household members, unauthorized use by someone who has access to the vehicle (unlawful use), or fraud/embezzlement.
Glass damage (Glasruteförsäkring)
Covered
Covers damage to windscreen, side windows or rear window consisting of penetration, cracking or shattering. Glass roof/sunroof and headlight glass are not covered. Repair of cracked windscreen: no deductible. Replacement of windscreen: maximum SEK 1,500 deductible. Not covered: damage caused by collision, overturning or running off the road (covered by own damage); damage during racing or speed driving; cracks due to age/wear in door windows, side or rear windows of plastic or composite material.
Fire, lightning and explosion (Brandförsäkring)
Covered
Covers damage caused by fire ('flames that have broken free'), lightning strike, or explosion. Arson is covered only if set by a third party. Electrical short-circuit of cables is covered under machine/electronics insurance. Not covered: damage through traffic accident (own-damage insurance applies for the fire damage itself, but not consequential damage from e.g. running off road); damage during racing or speed driving; damage covered by seller under consumer law or warranty.
Vandalism / intentional damage (Uppsåtlig skadegörelse)
Covered
Covered under own-damage (Vagnskadeförsäkring): intentional damage by a third party to the insured vehicle. In case of vandalism Folksam pays half the own-damage deductible for the vehicle. Vandalism damage arising in connection with theft/attempted theft is covered under theft insurance, not own-damage insurance.
Roadside assistance (Folksam Assistans)
Covered
Included in Bilförsäkring Stor; available as optional add-on for standard Bilförsäkring. Covers breakdown that prevents continued travel caused by: explosion, collision, overturning, accident; fire; machine failure or unexpected technical fault not caused by poor maintenance; fuel shortage, puncture, lost keys or keys locked in vehicle; theft or attempted theft. Services: on-site repair, towing to nearest suitable workshop, replacement rental vehicle for up to 3 days, transport by train or aircraft (if train journey exceeds 6 hours), hotel overnight if no transport can be arranged same day, pickup from home when vehicle repaired. Response within 1 hour in Sweden, 4 hours abroad. Maximum 3 incidents per insurance year. Not available for Hyundai, Honda, or Mazda brand-specific policies (different assistance terms apply).
Replacement vehicle / rental car (Hyrbilsförsäkring)
Optional
Included in Bilförsäkring Stor; available as optional add-on for standard Bilförsäkring. Provides rental car compensation if the insured vehicle cannot be used due to a claimable damage under the property protection or own-damage guarantee. Compensation is paid from the day of the incident for a maximum of 65 days. Folksam pays 75% of daily and per-kilometre costs for rental from an approved rental company; the insured pays the remaining 25%. An alternative daily flat payment of SEK 200/day is available instead of a rental car. For damage occurring abroad, 100% of rental cost is covered if the rental is taken out and used abroad. Rental car is exempt from deductible (but insured pays own 25% co-payment).
Driver accident insurance
Excluded
The Folksam Bilförsäkring Stor (casco) policy does not include a dedicated driver personal accident coverage. Personal injury to the driver caused by a traffic accident is handled via the mandatory traffic insurance (MTPL), not the casco component. No separate driver accident benefit is listed in the policy terms or IPID documents.
Key conditions
driver_age_experience_limit
No minimum age for the policyholder/owner. However, if the driver at the time of damage was under 24 years old, the base deductible for own-damage (vagnskadeförsäkring) is increased by SEK 1,000 (does not apply for animal collision or collision with another known vehicle abroad). For traffic insurance, an excess of SEK 1,000 applies if the driver was under 24 years old.
repair_network_requirements
Folksam has the right to determine the workshop and repair method. At repair, Folksam proposes environmentally approved (miljögodkänd) workshops. At total loss, the vehicle must be delivered to a Folksam-approved dismantler. Used original parts must be used where possible; damaged plastic parts must be repaired where possible. Prior approval from Folksam or Folksam Jour is required before the insured arranges repairs, unless circumstances make it impossible to contact Folksam. Manufacturer's service and maintenance instructions must be followed throughout the vehicle's life.
territorial_scope
The insurance is valid in EEA countries and other countries connected to the Green Card system, and during transport between these countries. The off-road (avställnings) insurance is valid only in Sweden. The mandatory traffic insurance is always valid worldwide for Swedish-registered vehicles causing injury to Swedish citizens or persons resident in Sweden, in accordance with the Traffic Damage Act (TSL).
anti_theft_requirements
When leaving the vehicle, it must be locked with steering or gear lock; keys must not be left in or near the vehicle and must be stored securely; keys must not be marked with name, address or registration number. Detachable parts not fixed to the vehicle must be stored in a locked garage or other locked premises to which only the insured has access. Locking requirement does not apply when the vehicle is stored in a locked garage accessible only to the insured, in a public garage where the key must be left with the anti-theft device, or when the vehicle is at a workshop for repair or service. If keys are lost for a vehicle with an immobiliser, the insured must ensure the key is decoded.
claim_notification_deadline
Damage must be reported to Folksam as soon as possible. Theft, unlawful taking of vehicle, vandalism, animal collision, or damage caused by an unknown motor vehicle must also be reported to the police in the country where the event occurred. Damage occurring when the vehicle was transported on another vehicle must also be reported to the transport company. The insured must cooperate in police investigations and provide Folksam with all requested documents and information. Legal prescription period: 10 years from the time the circumstance entitling to compensation arose; if a claim has been submitted, always at least 6 months from Folksam's final decision.
deductible_rules
Deductibles vary by coverage type and are stated in the policy certificate (försäkringsbesked). When multiple coverage types apply to the same claim, only the highest deductible is deducted from the total damage amount. For own-damage (vagnskada): standard deductible per policy certificate; increased by SEK 1,000 for drivers under 24 (except animal collision and collision with known foreign vehicle); increased by SEK 3,000 if tyre regulations are not followed; no deductible for animal collision; no deductible for collision with known vehicle abroad. For glass: no deductible for repair; maximum SEK 1,500 for replacement. For fire: no deductible if fire fully breaks out (total fire loss). For theft: no deductible if vehicle recovered using tracker. For machine/electronics: higher deductible applies for vehicles over 10,000 mil. For rental car: no deductible on rental car insurance itself (insured pays 25% co-payment). For legal protection: 20% of damage cost, minimum SEK 1,500.
Where to buy
Policy specifics
Rental car coverage
Rental car replacement up to 65 days during repairs following a covered claim
Roadside assistance
Roadside assistance covering breakdown, towing to nearest workshop, on-site repair, replacement vehicle, hotel accommodation and transport for incidents in Sweden and abroad.
Machine and electronics damage
Coverage for unexpected engine or electronic failures not caused by poor maintenance; includes battery damage for electric vehicles
Vehicle damage (own damage coverage)
Coverage for damage to your own vehicle from collision, sabotage, theft consequences, or external events
Theft and fire damage
Coverage for theft, attempted theft, fire damage, lightning strike, or explosion
Key loss coverage
Coverage for lost or damaged vehicle keys including recoding; maximum 25,000 SEK
Wrong fuel damage
Coverage for damage when wrong fuel is used; includes towing and tank cleaning
Interior damage
Coverage for sudden and unforeseen damage to vehicle interior including upholstery; maximum 65,000 SEK
Machine damage coverage age limit
Machine and electronics damage coverage applies only to vehicles maximum 10 years old (from first registration) with maximum 15,000 Swedish mil (150,000 km) driven.
Mandatory traffic insurance
Traffic insurance is mandatory by law for all vehicles used in traffic in Sweden
Excluded vehicle types
The insurance does not apply to taxis, vehicles for commercial rental, or vehicles for commercial freight transport
Deductible structure
Deductibles vary by damage type and insurance package; specific deductibles listed in policy document (försäkringsbesked)
Vehicle maintenance requirement
Insured vehicle must be properly maintained; insurance may be reduced or denied if damage is caused by poor maintenance
Theft security requirement
Specific requirements for vehicle security when parked to maintain theft coverage eligibility