Reviewed from source documents

Gjensidige Forsikring ASA, Norway, Swedish Branch

Gjensidige

Gjensidige is a motor casco insurance for the Sweden market with online purchase and 24/7 assistance.

Last verified Aug 31, 2026Reviewed by: Boleron EUTerms & conditions: 2024-09-01Underwritten by: Gjensidige Forsikring ASA Norge, svensk filial
Online purchase24/7 helpline

Direct payment

Gjensidige decides whether a damaged vehicle is repaired, replaced with an equivalent vehicle, or settled in cash. If repair is not deemed economical, compensation corresponds to the vehicle's market value immediately before the loss; Gjensidige also decides who performs the repair and where parts are sourced.

Geographic scope

Green Card countries and during transport between them

Casco cover (theft, fire, glass, machine, all-risk, rescue, own-damage) applies only in Green Card countries and during transport between them. Traffic (MTPL) cover applies worldwide under the Traffic Damage Act for damage caused by a Swedish-registered vehicle to a Swedish citizen or resident.

Unique selling points

  • Gjensidige's comprehensive (Helförsäkring Plus) car insurance was rated 4.5 out of 5 by Konsumenternas in its independent annual car insurance ranking.
  • Generous machine damage terms: engine/drivetrain cover lasts until the car is 10 years old or has driven 12,000 mil, well beyond many competitors' limits.
  • All-risk cover is included, reimbursing costs for a lost car key, wrong fuel, or spilled contents in the boot, up until the car is 15 years old.
  • Stone-chip glass damage can be fixed for a fixed 200 kr fee via partner Ryds Bilglas instead of paying the full deductible for a window replacement.
  • Crisis therapy with a licensed psychologist is included with no deductible regardless of the chosen coverage level.

Coverage limits

Own damage cover (Vagnskada)

Conditional

Only in Helförsäkring, Pluspaketet Helförsäkring

Covers damage to the policyholder's own vehicle caused by a traffic accident, another accidental event, or intentional damage by a third party. Settlement is based on the vehicle's market value immediately before the loss. Only included in Helförsäkring (comprehensive) tiers, not in Halvförsäkring.

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Total loss settlement

Conditional

Only in Helförsäkring, Pluspaketet Helförsäkring

If repair is assessed as not economical, Gjensidige pays compensation equal to the vehicle's market value immediately before the loss, as part of the Vagnskada (own-damage) component included only in Helförsäkring.

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Partial damage repair

Conditional

Only in Helförsäkring, Pluspaketet Helförsäkring

If repair is worthwhile, Gjensidige decides how and by whom the vehicle is repaired and pays the repair cost, as part of the Vagnskada component included only in Helförsäkring.

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Theft, unauthorized taking and attempted theft

Covered

Covers theft, unauthorized taking of the vehicle (tillgrepp), and attempted theft/tillgrepp. Compensation is normally paid within one month after required documents are submitted. Included from Halvförsäkring upward (all four casco tiers).

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Glass damage

Covered

Covers windscreen, side or rear window cracking, penetration or shattering. Excludes damage from collision, rollover or driving off the road, malicious damage, and wear. Included from Halvförsäkring upward. A reduced deductible applies if a stone-chip is repaired via an approved repairer (e.g. Ryds Bilglas) instead of replacing the glass.

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Natural perils (storm, flood, hail)

Excluded

There is no dedicated natural-perils (storm/flood/hail) moment in this product. The Brand (fire) component only extends to fire started by others, escaped fire, lightning strike and explosion — weather-related perils are not separately named as covered events.

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Malicious damage by third parties

Conditional

Only in Helförsäkring, Pluspaketet Helförsäkring

Intentional damage by a third party to the insured's own vehicle is covered under the Vagnskada component, which is only included in Helförsäkring. A separate optional add-on ('Skadegörelse') can instead reduce the deductible on such damage (max 6,000 kr reimbursement, applicable if repair cost exceeds 1,000 kr) for customers without full Vagnskada cover, and can be added to Halv- or Helförsäkring.

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Roadside assistance and recovery (Räddning)

Covered

Covers towing to a designated workshop, on-site repair, tyre change on puncture, fuel delivery, lock opening, and transport to the nearest charging station for EVs with a flat drive battery, plus travel/transport home for driver and passengers in specified situations. Included from Halvförsäkring upward, with no deductible.

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Replacement / rental car (Hyrbil)

Conditional

Only in Pluspaketet Halvförsäkring, Pluspaketet Helförsäkring

Pays 75% of the daily/km cost of a comparable rental car (or 150 kr/day cash alternative) while the vehicle is unusable after a covered fire, glass, theft, all-risk, own-damage or machine-damage claim, for up to 75 days. Included automatically in the Pluspaketet Halv- and Helförsäkring tiers; available only as a paid add-on ('Tillägg') on the standard Halv- and Helförsäkring tiers.

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Traffic accident personal injury (Trafikolycksfall)

SEK 600,000

Only in Pluspaketet Halvförsäkring, Pluspaketet Helförsäkring

Pays compensation for medical invalidity or death of the driver/passengers resulting from traffic with the insured vehicle. Maximum 600,000 kr at 100% medical invalidity (reduced for age over 45 and by invalidity degree); 50,000 kr if death occurs within two years of the accident. Included automatically in the Pluspaketet Halv- and Helförsäkring tiers; available only as a paid add-on on the standard Halv- and Helförsäkring tiers.

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Key conditions

Driver age and experience limit

No explicit minimum driver age is stated for casco cover. However, if the policyholder gives an incorrect age for the regular driver, compensation is normally reduced by at least 10%, minimum 1,000 kr.

Repair network requirements

Gjensidige decides whether the vehicle is repaired and by whom; at most contracted workshops, claims can be settled via photo inspection instead of a physical inspection.

Territorial scope

Casco cover (theft, fire, glass, machine, all-risk, rescue, own-damage) applies in Green Card countries and during transport between them; it does not apply on closed racetracks. Traffic (MTPL) cover applies worldwide under the Traffic Damage Act for Swedish-registered vehicles causing injury to Swedish citizens/residents. Cover generally lapses if the vehicle has been abroad for more than 182 consecutive days.

Anti-theft requirements

When left unattended, the vehicle must be locked with an approved anti-theft device; the key must not be kept in or immediately next to the vehicle. Detached parts/accessories must be locked away; caravans/trailers must use an approved hitch lock, and vehicles with market value over 1 million kr require an activated tracker approved by the Swedish Anti-Theft Association.

Claim notification deadline

Claims must be reported as soon as possible; theft, vandalism and wildlife-collision claims must also be reported to the police. Legal action must generally be brought within 10 years of the loss event, or within 6 months of Gjensidige's final decision if the claim was reported in time.

Deductible rules

The base deductible is normally 1,500 kr, but varies by insurance component: Traffic 1,000 kr (10% of the price base amount for certain traffic offences); Fire 1,800 kr; Theft 1,800 kr; Glass: 200 kr for stone-chip repair, 1,800 kr for full replacement; Machine: 1,500 kr (0–6,000 mil driven) or 3,000 kr (6,001–12,000 mil); All-risk 1,500 kr; Rescue 1,500 kr; Crisis assistance: no deductible; Legal protection: 20% of cost, minimum 1,500 kr; Own-damage (Vagnskada) 4,000 kr.

Where to buy

Documents

Terms and Conditions – Motor 1001008 (effective 1 Sept 2024)

Terms & conditions

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Terms and Conditions – Motor 1001008 (site copy, from 2024-09-01)

Terms & conditions

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Insurance Product Information Document – Car insurance, Motor 1001008

IPID

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Pre-contractual information (Förköpsinformation) – Car insurance, effective 1 Sept 2024

Other document

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Pre-contractual information (Förköpsinformation) – Car insurance, effective 1 Feb 2023 (older edition)

Other document

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Policy specifics

Machine damage insurance

Covers damage to the engine or drivetrain; included in half and full insurance; applies up to vehicle age of 10 years or 12,000 miles driven

SourceSource no longer reachable

All-risk insurance

Optional coverage for accidental damage such as lost keys, wrong fuel, or spilled contents; maximum 50,000 SEK; applies until vehicle is 15 years old

SourceSource no longer reachable

Legal aid insurance

Optional legal assistance coverage; maximum 400,000 SEK; applies to driver and vehicle user

SourceSource no longer reachable

Crisis therapy insurance

Crisis psychology support included in traffic insurance regardless of coverage level; maximum 10 treatment sessions

SourceSource no longer reachable

Agreement workshop network

Repairs at insurer's contracted workshops qualify for 8-year warranty on parts and labor; warranty continues if policyholder switches insurers or sells vehicle

SourceSource no longer reachable

Stone chip glass repair

Glass stone chip repair available through partner (Ryds Bilglas) for fixed cost of 200 SEK instead of full replacement

SourceSource no longer reachable

Basic deductible

Standard deductible is normally 1,500 SEK; varies by insurance component and type of loss event

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Real owner requirement

Insurance only covers if policyholder is the true owner and main user of the vehicle; can result in claim denial if requirement not met despite being registered owner

SourceSource no longer reachable

Geographic scope of coverage

Coverage applies in Green Card countries and during transport between them; traffic insurance applies worldwide for Swedish-registered vehicle damage to Swedish citizens or residents

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