GRAWE
GRAWE is a motor casco insurance for the AT market with no online purchase and 24/7 assistance.
Direct payment
The insurer pays repair costs directly or reimburses the insured after presentation of a repair invoice. For partial loss, payment is due upon presentation of an invoice for proper restoration or proof of sale in damaged condition. For theft/robbery, payment is due after expiry of a one-month recovery period. In total loss, the replacement value minus salvage value is paid.
Geographic scope
AT
Europa im geographischen Sinn sowie alle außereuropäischen Mittelmeeranrainerstaaten; Deckung bleibt bei Transport zu Wasser bestehen, sofern Verladeorte innerhalb des Geltungsbereiches liegen
Unique selling points
- Superbonus system keeps the kasko premium tier frozen throughout the entire contract duration even after a claim, unlike standard bonus-malus systems.
- Special equipment and accessories up to EUR 2,500 are included in the Bonuskasko at no extra premium.
- Low-mileage bonus refunds 12% of the annual premium for claim-free policyholders driving fewer than 7,000 km per year.
- Coverage extends beyond standard Europe to all non-European Mediterranean coastal states, offering broader territorial protection than most competitors.
- GRAWE has been awarded the FMVÖ Recommender Award for 'Exzellente Kundenorientierung' 14 consecutive times (2012–2026), making it Austria's most-recommended insurer according to an independent annual study of 8,000 customers.
Coverage limits
Own damage (collision / self-caused accident)
Covered
In the full kasko (Bonusvollkasko), damage caused by a self-caused accident (collision) is included as core coverage under Article 1 §1.2(e) AKKB 2024. The insurer pays repair costs or the replacement value minus salvage in the event of total loss. Deductibles apply as agreed per contract.
Total loss (replacement value)
Covered
A total loss exists if the vehicle is destroyed or lost, or if estimated repair costs plus salvage value exceed the replacement value (Art. 5 §1 AKKB 2024). The insurer pays the replacement value (what the policyholder would need to purchase an equivalent vehicle at the time of the loss) minus the salvage value.
Partial loss (repair costs)
Covered
Where no total loss exists, the insurer pays restoration costs, necessary freight and transport costs for spare parts, and towing/recovery costs to the nearest suitable workshop (Art. 5 §2 AKKB 2024). For PKW, Kombi and LKW up to 2 tonnes no 'new for old' deduction applies on parts. If sold in unrepaired condition, the insurer pays the estimated restoration costs up to the difference between replacement value and damaged vehicle value.
Theft and robbery
Covered
Covered under the Elementarkasko component (Art. 1 §1.1(c) AKKB 2024): theft, robbery, or unauthorized use by persons external to the operation. If stolen/robbed items are recovered more than one month after the damage report, they become property of the insurer. Recovery costs up to 2% of the replacement value are reimbursed without deduction of the agreed deductible.
Glass damage (windscreen, side, rear, panoramic roof)
Covered
For PKW, Kombi and LKW up to 2 tonnes payload, breakage of windscreen (front), side and rear windows, as well as glass and panoramic roofs is covered regardless of cause (Art. 1 §3 AKKB 2024). In the Elementarkasko only by special agreement. In the Bonusvollkasko this is included as standard. Deductibles as per coverage table (EUR 300 Topschutz / EUR 500 Grundschutz).
Natural perils
Covered
Covered under the Elementarkasko component (Art. 1 §1.1(a) AKKB 2024): direct effects of lightning, rockfall, landslide, mudslide, avalanche, hail, flooding, and storm (weather-related wind speed over 60 km/h), including objects thrown against the vehicle by these forces. Also covers damage from snow pressure and falling building parts as per the product coverage table. Deductible: EUR 300 (Topschutz) or EUR 500 (Standard/Grundschutz) in the Bonusvollkasko.
Vandalism / malicious damage by third parties
Covered
Covered in the full kasko (Kollisionskaskoversicherung) under Art. 1 §1.2(f) AKKB 2024: malicious or willful acts by persons external to the operation. In the Bonusvollkasko Topschutz and Standard tiers the deductible is EUR 300; in the Grundschutz tier EUR 500. In the Bonusteilkasko, vandalism is only included in the Topschutz tier (EUR 300 deductible) and is an optional add-on for Grundschutz.
Roadside assistance / breakdown protection (GRAWE MOBIL COMPLETE)
Optional
Roadside assistance is not included in the standard Kasko policy (AKKB 2024). It is available as a separate optional module called 'GRAWE MOBIL COMPLETE' which covers on-site breakdown assistance, towing and recovery, spare parts delivery, hotel organisation, onward travel, vehicle repatriation and more. Available 24/7 across Europe. Only sold in combination with the GRAWE Bonushaftpflicht.
Replacement vehicle costs
Excluded
The AKKB 2024 (Art. 5 §2.3) explicitly states that the insurer does not reimburse the costs of a replacement vehicle (Kosten eines Ersatzwagens). This is not covered under the standard kasko policy.
Driver accident insurance (Insassenunfall)
Optional
Driver and occupant accident coverage is not part of the kasko policy (AKKB 2024). It is available as a separate optional module called 'Insassenunfall' (GRAWE AUTOMOBIL product suite), which covers the driver and all occupants for permanent disability, death, daily benefits, hospital benefits and medical costs with freely selectable sums insured.
Key conditions
driver_age_experience_limit
No explicit minimum driver age limit stated in the AKKB 2024. However, the driver must hold the legally required driving licence for the vehicle at all times (Art. 7 §2.1 AKKB 2024). An additional deductible of EUR 250 applies to young drivers under 22 years who are not the policyholder. The insurer's obligation to pay remains in place for other insured persons if the breach of obligation was not recognisable without fault.
repair_network_requirements
No specific approved repair network is required by the AKKB 2024. The insurer pays the costs of towing and transport to the nearest workshop capable of properly carrying out the repair (Art. 5 §2.1). The policyholder must obtain the insurer's consent before commencing repairs or disposing of the damaged vehicle where this can reasonably be expected of them (Art. 7 §3.3).
territorial_scope
Coverage extends across Europe in the geographical sense, and at minimum to all states that have signed the agreement between national insurance bureaus of EEA member states and other associated states of 30 May 2002 (Art. 3 §1 AKKB 2024). The GRAWE Bonuskasko also extends to all non-European Mediterranean coastal states. Coverage is not interrupted during water transport if loading points are within the territorial scope; coverage ends upon completion of loading if the destination is outside the scope.
anti_theft_requirements
No specific anti-theft device requirements are stated in the AKKB 2024. However, the vehicle and its parts must be locked in or secured to the vehicle for theft coverage to apply (Art. 1 §1 AKKB 2024: insured are the vehicle and its parts that are locked in or attached to it). Coverage restrictions exist if vehicle-use agreements are not observed (Art. 7 §1 AKKB 2024).
claim_notification_deadline
The policyholder must notify the insurer of the insured event in writing within at most one week of becoming aware of it, including the exact facts and any related administrative or court proceedings (Art. 7 §3.1 AKKB 2024). Damage caused by theft, robbery, unauthorised use, fire, explosion or wildlife must be reported immediately to the nearest police station (Art. 7 §3.4 AKKB 2024). Failure to comply may result in loss of coverage subject to § 6 VersVG.
deductible_rules
A deductible applies per vehicle and per insured event at the agreed amount (Art. 8 AKKB 2024). The Bonusvollkasko products differ in the deductible levels for individual coverage types, ranging from EUR 0 to EUR 500 depending on the tier (Topschutz: EUR 300 for most perils; Standard: EUR 300; Grundschutz: EUR 500). For gross negligence coverage (optional), specific deductibles may apply. An additional deductible of EUR 250 applies to young drivers under 22 who are not the policyholder. Deductibles do not apply to vehicle recovery costs (up to 2% of replacement value per Art. 5 §5 AKKB 2024).
Where to buy
Documents
Allgemeine Bedingungen der Grazer Wechselseitigen Versicherung AG für die Kraftfahrzeug-Kaskoversicherung (AKKB 2024)
terms_and_conditions
IPID – Produktinformationsblatt KFZ-Vollkaskoversicherung (Grazer Wechselseitige)
ipid
IPID – Produktinformationsblatt KFZ-Teilkaskoversicherung (Grazer Wechselseitige)
ipid
Policy specifics
Malicious and willful damage by third parties
Optional coverage extension for partial kasko that covers intentional damage by unknown third parties (e.g., vandalism with keys, slashed tires)
Special equipment coverage
Special equipment and accessories worth up to EUR 2,500 are included free of charge in GRAWE Kasko coverage
Gross negligence (optional inclusion)
GRAWE offers the option to include gross negligence coverage in full kasko, covering accidents caused by gross negligence (e.g., red light, railway crossing violations)
Low mileage bonus
GRAWE refunds 12% of annual premium for drivers who remain claim-free for a year and drive less than 7,000 km annually
Superbonus - No premium increase on claims
GRAWE Kasko Superbonus maintains unchanged premium level throughout contract duration despite claims
Vehicle inspection for older vehicles
GRAWE conducts vehicle inspections for Kasko coverage on used vehicles aged 2 years or older
Deductible levels (EUR 0 to EUR 500)
Full kasko products vary in deductible amounts for individual coverage types, ranging from EUR 0 to EUR 500
Immediate damage notification
Insured must immediately notify GRAWE of any damages. Failure to report promptly may result in loss of coverage.
No coverage for maintenance-related damages
GRAWE Kasko does not cover damages resulting from improper maintenance (e.g., frost damage from insufficient antifreeze)
Police report required for parking damage by unknown third parties
For Kasko coverage of parking damage caused by unknown vehicles (hit-and-run), immediate police notification and report must be filed