HDI Versicherung AG
HDI
HDI is a motor casco insurance for the Austria market with online purchase and limited assistance availability.
Direct payment
HDI reimburses the actual cost of the repair carried out (or the replacement/current value in case of theft or total loss) against invoice; the policy documents describe a reimbursement model rather than a guaranteed direct payment to the repair shop, except for the reduced-deductible partner workshop network.
Geographic scope
Europe (geographic sense)
Cover extends to insured events occurring in Europe in the geographic sense, on land and water, and in any case in the states that signed the Multilateral Agreement between national insurance bureaus of 30 May 2002.
Unique selling points
- Repair can be carried out up to 100% of the vehicle's replacement value at no reduction, as long as repair cost does not exceed that value.
- No additional deductible is charged for claims caused by young/novice drivers.
- A network of over 250 partner workshops across Austria lets Kasko policyholders save half of their contractual deductible, plus 11% off service and maintenance.
- No downgrading in the bonus-malus classification occurs during the contract term even after a claim.
- A dedicated 14-day bridging cover (Großschadendeckung) with a EUR 100,000 per-vehicle cap protects a claim-free vehicle taken over before its Kasko inspection has taken place.
Coverage limits
Own damage (collision/accident damage)
Conditional
No limit stated
Only in Vollkasko
Collision/accident damage (an event with sudden external mechanical force) is only covered under Kollisionskasko (comprised in the Vollkasko level); braking, operational and pure breakage damage are excluded. Compensation follows the total-loss (replacement value) or partial-loss (repair cost) rules and is not covered at all under Teilkasko.
Section: Art. 1 Was ist versichert?
durch Unfall, das ist ein unmittelbar von außen plötzlich mit mechanischer Gewalt einwirkendes Ereignis; Brems-, Betriebs- und reine Bruchschäden sind daher nicht versichert
Total loss
Covered
In case of total loss (destruction, or theft/robbery with the vehicle not recovered within one month), HDI pays the replacement value the policyholder would have had to spend for an equivalent vehicle in the same condition, less any residual/salvage value. No fixed monetary ceiling is stated; the amount is tied to the vehicle's replacement value. Included in both Teilkasko and Vollkasko for the perils each covers. Recovery/towing costs to the nearest specialist workshop are additionally reimbursed up to a combined maximum of EUR 2,000.
Section: Art. 5 Welche Leistungen erbringt der Versicherer? > 1. Versicherungsleistung bei Totalschaden
Der Versicherer leistet im Falle eines Totalschadens nach 1.1 jenen Betrag, den der Versicherungsnehmer für ein Fahrzeug gleicher Art und Güte im gleichen Abnützungszustand zur Zeit des Versicherungsfalles hätte aufwenden müssen (Wiederbeschaffungswert).
Partial loss / repair costs
Covered
If there is no total loss, HDI pays the actual repair costs and necessary transport costs for spare parts, or the estimated restoration cost if the damaged vehicle is sold. Recovery/towing costs to the nearest specialist workshop are reimbursed up to a combined maximum of EUR 2,000. Repair can be carried out up to 100% of replacement value, provided repair cost does not exceed it. A deduction for age/wear ('new for old') applies to tyres, battery and paintwork within the first three years, and more broadly thereafter, except for vehicles up to 1 tonne payload.
Section: Art. 5 Welche Leistungen erbringt der Versicherer? > 2. Versicherungsleistung bei Teilschaden
die Kosten der vorgenommenen Reparatur und die notwendigen einfachen Fracht- und sonstigen Transportkosten der Ersatzteile
Theft / robbery
Covered
Covers damage, destruction or loss of the vehicle through theft, robbery or unauthorised use by persons outside the operation, included under Elementarkasko (present in both Teilkasko and Vollkasko). If the vehicle is not recovered within one month, total-loss rules apply. If found afterwards, actual recovery costs are reimbursed up to 2% of the replacement value without deduction of the deductible. Personal or professional items lost to a break-in theft (including 'modern crime' methods) are additionally covered up to EUR 2,000.
Section: Art. 5 Welche Leistungen erbringt der Versicherer?
Wird das Fahrzeug aufgefunden, werden die tatsächlich aufgewendeten Rückholkosten im Höchstausmaß von 2 % des Wiederbeschaffungswertes ohne Abzug einer vereinbarten Selbstbeteiligung vergütet.
Glass damage
Covered
No limit stated
Breakage damage regardless of cause to windscreen, side and rear windows, panoramic glass roofs and exterior mirror housings (incl. electronics) is covered in both Teilkasko and Vollkasko, subject to a deductible of EUR 400 (or EUR 200 for indicator lenses, tail lights, headlights and mirror glass) depending on the selected deductible variant; no deductible applies if a repair (rather than replacement) is carried out using the resin-fill method.
Section: Deckungsumfang > EU-Teilkasko
Bruchschäden ohne Rücksicht auf die Schadenursache an Windschutz-, Seiten- und Heckscheiben, Glaspanoramadächern und Außenspiegelgehäusen (inkl. deren Elektronik)
Natural perils
Covered
No limit stated
Covers direct impact of lightning, rockfall, falling stones, landslide, mudflow, avalanche, snow pressure, hail, high water, flood and storm (wind of more than 60 km/h), as well as fire and explosion, and roof-avalanche/icicle damage. Included in both Teilkasko and Vollkasko as part of the Elementarkasko base package; in the 'eingeschränkt' (restricted) deductible option no deductible applies to these perils, while in the 'generell' (general) option the full EUR 650 or EUR 400 deductible applies.
Section: Deckungsumfang > EU-Teilkasko
Blitzschlag, indirekter Blitzschlag (ausgenommen E-Fahrzeuge), Felssturz, Steinschlag, Erdrutsch, Lawinen, Schneedruck, Hagel, Hochwasser, Sturm, Überschwemmung, Brand, Explosion und Muren
Vandalism
Covered
No limit stated
Malicious or spiteful acts by strangers (vandalism) are always covered under Teilkasko as a mandatory part of the Elementarkasko base package, also included in Vollkasko, subject to a deductible of EUR 650 or EUR 400 depending on the selected variant; police notification is required.
Section: Kfz-Kaskoversicherung Highlights > Deckungserweiterungen
Teilkasko versichert immer mut- oder böswillige Handlungen Fremder – Vandalismus.
Roadside assistance
Optional
The optional Kfz-Assistance add-on provides a 24/7 hotline that arranges on-site breakdown help, towing, vehicle recovery, return/onward travel, collection of the repaired vehicle, rental car, hotel accommodation, vehicle repatriation including trailer, interpreter service, and customs/scrapping formalities. It is a separate optional product, not part of the standard Kasko IPID scope, and applies subsidiarily to any other applicable cover (e.g. credit-card cover).
Section: Was ist versichert?
Die HDI Assistance-Hotline veranlasst alle notwendigen Maßnahmen und entscheidet über die Wahl und Durchführung der entsprechenden Hilfsmaßnahmen
Replacement vehicle
Optional
Under the standalone Kasko cover itself, loss of use and the cost of a replacement/courtesy car are explicitly excluded. However, a rental car (Mietwagen) is listed as an insured benefit under the separate, optional Kfz-Assistance add-on; a free loaner car is also offered when repairs are carried out in the HDI partner workshop network.
Section: Was ist versichert?
Mietwagen
Driver accident cover
Not applicable to this product
Driver/occupant personal-accident benefits are not part of the Kasko product; HDI sells this as a wholly separate product line, the Kraftfahrzeug-Insassenversicherung, with its own IPID and conditions (AFIUB 2007).
IPID – Kraftfahrzeug Insassenversicherung
Key conditions
Driver age and experience limit
No additional deductible applies specifically because a claim was caused by a young/novice driver (Junglenker) — a favourable condition rather than a restriction.
SourceSection: Kfz-Kaskoversicherung Highlights > Vorteile des HDI Tarifs
kein Selbstbehalt für Junglenker
Repair network requirements
Repairs are not mandatorily restricted to a specific workshop, but HDI cooperates with a network of over 250 partner workshops across Austria where Kasko policyholders save half of their contractual deductible plus 11% on service and maintenance.
SourceSection: Vorteile im HDI Werkstattnetz
über 250 Partnerwerkstätten
Territorial scope
Cover applies to insured events occurring in Europe in the geographic sense, on land and water, and at least in the states that signed the 30 May 2002 multilateral agreement between national insurance bureaus.
SourceClause Art. 3Page 2Section: Art. 3 Wo gilt die Versicherung?
Der Versicherungsschutz erstreckt sich auf Europa im geographischen Sinn, zu Lande und zu Wasser, jedenfalls aber auf das Gebiet jener Staaten, die das Übereinkommen ... vom 30. Mai 2002 ... unterzeichnet haben
Anti-theft requirements
No mandatory anti-theft device (e.g. immobiliser or alarm) is specified as a condition of cover; the applicable duties instead concern lawful use of the vehicle, the driver holding a valid licence, and the driver not being impaired by alcohol or drugs.
SourceClause Art. 7 Pkt. 2.1-2.2Page 4Section: Art. 7 Was ist vor bzw. nach Eintritt des Versicherungsfalles zu beachten? (Obliegenheiten)
dass der Lenker in jedem Fall die kraftfahrrechtliche Berechtigung besitzt ... dass sich der Lenker nicht in einem durch Alkohol oder Suchtgift beeinträchtigten Zustand befindet
Claim notification deadline
The insured event, any claims raised against the policyholder, and the initiation of related administrative or court proceedings must be notified to HDI in writing within one week of becoming aware of them; theft, robbery, fire, explosion, animal collision and roof-avalanche/icicle damage must additionally be reported to the nearest police station without delay.
SourceClause Art. 7 Pkt. 3.1Page 4Section: Art. 7 Was ist vor bzw. nach Eintritt des Versicherungsfalles zu beachten? (Obliegenheiten)
dem Versicherer längstens innerhalb einer Woche ab Kenntnis ... den Versicherungsfall unter möglichst genauer Angabe des Sachverhaltes ... in geschriebener Form mitzuteilen
Deductible rules
A deductible applies per vehicle and per insured event in the agreed amount (e.g. EUR 650 or EUR 400 variants) and is deducted from compensation; it does not apply if a windscreen/side/rear window repair (resin-fill method) is carried out instead of replacement, and no additional deductible is charged for claims caused by young/novice drivers. Within the EU-Teilkasko tariff, an 'eingeschränkt' (restricted) variant waives the deductible for most named perils while a 'generell' (general) variant applies it to nearly all covered events; glass and light-lens breakage carry their own fixed EUR 400/EUR 200 deductibles regardless of variant.
SourceClause Art. 8Page 5Section: Art. 8 Was gilt im Fall einer Selbstbeteiligung?
Eine Selbstbeteiligung gilt für jedes Fahrzeug und für jeden Versicherungsfall mit dem jeweils vereinbarten Betrag.
Where to buy
Documents
General Terms and Conditions for Motor Vehicle Casco Insurance (AKKB 2022, valid from 01.04.2025)
Terms & conditions
IPID – Motor Vehicle Full Casco Insurance (PUNKT:GENAU)
IPID
IPID – Motor Vehicle Partial Casco Insurance (PUNKT:GENAU)
IPID
IPID – Kfz-Assistance add-on (optional roadside assistance)
IPID
Terms and Conditions – Kfz-Assistance add-on (ABKA 2025)
Terms & conditions
Vehicle Inspection Policy – Motor Casco Insurance
Other document
Coverage table – EU-Teilkasko
Table of benefits
Motor tariff factsheet (MTPL and Casco highlights, from 01.04.2026)
Table of benefits
Product information in plain language – Motor Casco Insurance
Other document
Policy specifics
Indirect Lightning Damage Coverage
Coverage for damage caused by indirect effects of lightning strikes is included at no additional premium for combustion engine and hybrid vehicles in all Casco variants
SourceGross Negligence Coverage Extension
Mandatory extension at no additional cost covering damage caused by gross negligence (grobe Fahrlässigkeit) in all EU Casco variants (Vollkasko and Teilkasko)
SourceLeasing Clause Coverage Extension
Optional coverage extension available for leased vehicles covering replacement value exceeding standard Wiederbeschaffungswert; requires 20% annual net premium surcharge and policy linkage (Vinkulierung) to leasing company
SourceWorkshop Network Deductible Savings
HDI cooperates with over 250 partner workshops across Austria where Casco policyholders save 50% of their contractual deductible (Selbstbehalt)
SourceExtended Bonus-Malus Scale
HDI offers an extended bonus-malus scale counting down to 'minus 7' stages for claim-free driving, exceeding the common market scale
SourceOptional E-Packet for Electric and Hybrid Vehicles
Additional optional coverage package available for electric and hybrid vehicles with attractive supplementary benefits
SourceOptional KaskoPLUS Package
Additional optional coverage package (KaskoPLUS) with attractive supplementary benefits available depending on vehicle type and powertrain
SourceVandalism Coverage
Teilkasko always includes mandatory coverage for malicious/spiteful acts by strangers (vandalism), also included in Vollkasko, subject to the applicable deductible.
SourceSection: Kfz-Kaskoversicherung Highlights > Deckungserweiterungen
Teilkasko versichert immer mut- oder böswillige Handlungen Fremder – Vandalismus.
Total Loss Replacement Value Coverage
Vehicle can be repaired up to 100% of the replacement value, provided the repair cost does not exceed the replacement value.
SourceSection: Kfz-Kaskoversicherung Highlights > Vorteile des HDI Tarifs
Reparatur bis 100% des Wiederbeschaffungswertes, sofern die Reparatur den Wiederbeschaffungswert nicht übersteigt
Parking Damage Coverage
Collision of the parked or stationary vehicle with an unknown vehicle is covered, with a deductible of EUR 650 or EUR 400 depending on the selected variant; police notification is required.
SourceSection: Deckungsumfang > EU-Teilkasko
*Kollision des geparkten oder haltenden Fahrzeuges mit einem unbekannten Fahrzeug – Parkschadenversicherung
Workshop Network and Repair Deductible Savings
Cooperation with over 250 partner workshops across Austria; Casco policyholders save 50% of the contractual deductible and get 11% off service/maintenance costs, plus a free loaner car and glass-specialist advantages.
SourceSection: Vorteile im HDI Werkstattnetz
kostenloser Leihwagen ... 11% Werkstattnetz-Rabatt ... über 250 Partnerwerkstätten
Young Driver Deductible Exception
No additional deductible applies in case of a loss caused by a young/novice driver (Junglenker).
SourceSection: Kfz-Kaskoversicherung Highlights > Vorteile des HDI Tarifs
kein Selbstbehalt für Junglenker
Special Equipment (Sonderausstattung) Coverage
Special equipment is co-insured premium-free up to EUR 10,000; equipment worth EUR 4,000 or more must be individually declared on the application. Beyond this, a fixed surcharge of EUR 5.55 applies per additional EUR 400 of value. Undeclared special equipment carries a first-risk buffer of EUR 1,000; later-acquired special/technical equipment has a EUR 2,000 buffer; vehicle accessories are co-insured on a first-risk basis up to EUR 1,000 without declaration.
SourceSection: EXTRAS für EU-Teilkasko! > 2. Sonderausstattung
Sonderausstattung ist bis zu € 10.000,- prämienfrei mitversichert; ab einem Wert von € 4.000,- muss diese am Antrag detailliert angegeben werden.
Interim Large-Loss Cover (Großschadendeckung)
For the period between taking over a claim-free vehicle and its Kasko inspection (maximum 14 days), HDI provides interim cover in the form of a Großschadenkaskoversicherung matching the applied-for Kasko variant, subject to a general deductible of EUR 1,000 per event and a maximum liability sum of EUR 100,000 per vehicle.
SourceSection: Kfz-Kaskoversicherung Highlights > Großschadendeckung
Die Höchsthaftungssumme pro Fahrzeug ist mit € 100.000,- beschränkt.
Trailer/Roof-Rack Related Damage
Damage to the moving vehicle caused by a towed trailer, roof rack, or roof-rack cargo is covered up to a maximum of EUR 2,000 under Vollkasko; the EU-Teilkasko tariff table marks this peril as not insured under Teilkasko.
SourceSection: Deckungsumfang > EU-Teilkasko
Ersatz des Schadens an dem in Bewegung befindlichen Fahrzeug verursacht durch gezogene Anhänger, oder durch Dachträger oder durch am Dachträger befördertes Gut mit einer max. Entschädigungsleistung von € 2.000,- ... nicht versichert (Teilkasko)
Young Driver No Additional Surcharge
No additional deductible (Selbstbehalt) is charged for claims caused by young/novice drivers (Junglenker)
SourceFlexible Deductible Structure
Deductible (Selbstbehalt) can be agreed generally (for all events) or only for specific damage events; applies per vehicle and per insured event
SourceGarage Risk Premium Reduction
When vehicle license plates and registration certificate are deposited (minimum 45 days), Casco coverage is restricted to garage risk (only events while vehicle is stored); significant premium reduction applies
SourceClaims Settlement Timeframe
Insurer must determine coverage and settlement amount within one month of claim notification; if determination is delayed due to policyholder-caused reasons, reasonable advance payments must be made
SourceClaim Notification Requirement
Insured must notify HDI in writing of insured events, claims raised against them, and administrative/court proceedings within one week of becoming aware; certain events (theft, robbery, fire, explosion, animal collision, roof avalanche/icicle damage) must additionally be reported to nearest police station without delay
SourceEuropean Geographic Coverage
Insurance coverage extends to insured events occurring in Europe in the geographic sense, as specified in the policy conditions.
SourcePage 2Section: Wo bin ich versichert?
Der Versicherungsschutz erstreckt sich auf in Europa im geografischen Sinn eintretende Versicherungsfälle.
Vehicle Inspection Requirement
All vehicles for which Kasko cover is requested are generally subject to a mandatory inspection. Exemptions apply to never-registered new vehicles, day-registrations (max. 10 km mileage), dealer-purchased used vehicles up to 12 months old with a purchase contract, and vehicles with an at-least-equivalent prior Kasko policy. Inspections are free of charge and take place at an HDI location or any ÖAMTC branch nationwide.
SourceSection: Besichtigungsrichtlinie Kfz-Kaskoversicherung
Alle Kraftfahrzeuge, für die bei HDI um Kaskodeckung angesucht wird, sind grundsätzlich besichtigungspflichtig.
Bonus-Malus No-Claims System
No downgrading of the bonus-malus classification occurs during the contract term, even in the event of a claim.
SourceSection: Kfz-Kaskoversicherung Highlights > Vorteile des HDI Tarifs
keine Rückstufung im Schadenfall
Statutory Withdrawal Period
The policyholder can withdraw from the insurance contract within 14 days without stating reasons; this right lapses at the latest one month after receipt of the policy document including withdrawal instructions.
SourceClause § 5c (1)Page 8Section: ANHANG (Stand 2019) > Versicherungsvertragsgesetz (VersVG)
Der Versicherungsnehmer kann vom Versicherungsvertrag innerhalb von 14 Tagen, bei Lebensversicherungen innerhalb von 30 Tagen, ohne Angabe von Gründen zurücktreten.
Claims Prescription Period
Claims from the insurance contract are subject to a three-year prescription period; for third parties unaware of their right, the prescription period is ten years.
SourceClause Art. 9 Pkt. 4Page 5Section: Art. 9 Wann und unter welchen Voraussetzungen wird die Versicherungsleistung ausbezahlt und wann verjährt sie?
Für die Verjährung gilt § 12 VersVG.
Sources
- https://www.hdi.at/downloads/bedingungen/akkb_2022_stand_25.04.2022.pdf#page=2
- https://www.hdi.at/downloads/bedingungen/akkb_2022_stand_25.04.2022.pdf#page=3
- https://www.hdi.at/downloads/bedingungen/akkb_2022_stand_25.04.2022.pdf#page=4
- https://www.hdi.at/downloads/bedingungen/akkb_2022_stand_25.04.2022.pdf#page=5
- https://www.hdi.at/downloads/bedingungen/akkb_2022_stand_25.04.2022.pdf#page=8
- https://www.hdi.at/downloads/bedingungen/hdi-besichtigungsrichtlinie-kfz-kaskoversicherung.pdf#page=1
- https://www.hdi.at/downloads/formulare/deckungsumfang_kfz_teilkasko_ab_25.4.2022.pdf#page=1
- https://www.hdi.at/downloads/formulare/deckungsumfang_kfz_teilkasko_ab_25.4.2022.pdf#page=2
- https://www.hdi.at/downloads/formulare/factsheet_kfz-tarif.pdf#page=1
- https://www.hdi.at/downloads/formulare/factsheet_kfz-tarif.pdf#page=2
- https://www.hdi.at/downloads/produktblaetter/ipid_kfz-assistance.pdf#page=1
- https://www.hdi.at/downloads/produktblaetter/ipid_kfz-vollkasko-versicherung.pdf#page=2
- https://www.hdi.at/produkte/mobilitaet/kfz-versicherung/