Raiffeisen Versicherung Casco (own-damage car insurance) (Meine Kfz Versicherung Vollkasko)

Comprehensive casco covers damage to the insured vehicle from an accident regardless of who is at fault; this is the core feature distinguishing comprehensive (Vollkasko) from partial (Teilkasko) casco. Depending on the extent of the damage, either the repair costs or the replacement value is reimbursed. Specific sums insured are agreed individually in the policy.

A total loss exists if the vehicle is destroyed or lost, or if projected repair costs plus residual value exceed the replacement value. The insurer pays the replacement value (the cost of an equivalent vehicle in the same condition at the time of loss). For qualifying passenger cars/light vehicles, an enhanced benefit applies within 24 months of first registration, in four periods: months 1-6 (replacement value over 70% of list price) pays 100% of the purchase price; months 7-12 (over 65%) pays 100%; months 13-18 (over 60%) pays 90%; and months 19-24 (over 55%) pays 80%. Purchase price means the price actually paid for the vehicle after all discounts, not the list price.

If no total loss exists, the insurer pays the cost of the repair actually carried out plus necessary transport costs of spare parts, or, if the damaged vehicle is sold, the estimated cost of restoration. A new-for-old deduction for parts/paint applies after the third year from first registration for most vehicle types, but is waived for cars, station wagons, light four-wheel vehicles, trucks up to 3,500 kg and motorhomes up to 3,500 kg.

Covers damage or loss of the vehicle through theft, robbery, or unauthorized use by persons outside the household; the vehicle itself is indemnified at replacement value (uncapped), not the personal-effects sub-limit. Loss of personal items normally carried in the vehicle (excluding cash, valuables, securities, documents/IDs) through break-in theft can be added as an optional module, insurable up to EUR 1,000, depending on vehicle type. If a stolen/robbed vehicle is later recovered, actual recovery costs are reimbursed up to 5% of the replacement value, capped at EUR 2,000, without deduction of the deductible.

Covers breakage of windscreens, side and rear windows regardless of cause (excluding wear-related breakage of convertible rear windows), for the broad range of listed vehicle types (cars, vans, trucks, buses, motorhomes, agricultural/construction machinery etc.); a glass roof counts as a window. Breakage of headlights, taillights, indicator lenses and exterior mirrors is also covered for these vehicle types, and separately for small motorcycles/mopeds/tricycles. A separate optional 'Kleingläser' module extends cover for smaller glass items depending on vehicle type.

Covers direct effects of lightning, rockfall, stone fall, landslide, avalanche, snow pressure, hail, high water, flooding, mudflow and storm (wind over 60 km/h), as well as roof avalanches and falling icicles/ice formations, including objects thrown onto the vehicle by these forces. For fully electric or plug-in hybrid vehicles, damage from indirect lightning (atmospheric electricity) is also covered.

Covers malicious or wanton acts by persons outside the household (vandalism damage) to the insured vehicle.

As part of a covered claim, the insurer pays the necessary costs of recovering and transporting the damaged vehicle to the nearest suitable repair workshop (uncapped 'necessary cost' standard). If a stolen vehicle is later recovered, actual recovery costs are reimbursed up to 5% of the replacement value, capped at EUR 2,000, without deduction of the deductible. This is distinct from 'Raiffeisen VerkehrsSoforthilfe', a 24/7 roadside-assistance service across Europe that is automatically included with the (separate) compulsory motor liability policy, not with this casco product.

For cars, station wagons and light four-wheel vehicles without special use, following an accident claim to which the agreed accident deductible applies, the insurer reimburses the cost of a replacement vehicle rented from a licensed rental company or the repairing workshop for the duration of the repair, up to EUR 50 per day and EUR 350 per calendar year against invoice. These costs are not counted toward the agreed deductible; they are not reimbursed if the vehicle is sold in damaged condition.