Extracted from source documents

Wüstenrot Casco (own-damage car insurance) (Mobilitaets Kasko)

Underwritten by Wüstenrot Versicherungs-AG · Austria

casco (own-damage car insurance) from Wüstenrot for the Austria market, with online purchase and 24/7 assistance.

Verified Aug 26, 2026 · Terms dated 2015-03-01Sources

Online purchase24/7 helpline

Unique selling points

New-value compensation in Vollkasko: 100% of the purchase price is paid on total loss in the first two years after first registration, optionally extendable to four years (Vollkasko only).

Exclusive MO'Drive care-free repair service: free pick-up/drop-off, a free replacement vehicle for the whole repair duration, and a €100 deductible reduction, marketed as unique in the Austrian market.

Special equipment is co-insured premium-free up to €3,000, higher than the €2,500 level of the previous tariff generation.

One contract can cover up to 3 registered vehicles plus 10 non-registrable vehicles (e-bikes, scooters, bicycles, wheelchairs), with 24/7 Mobilitäts-Assistance Premium included as standard rather than as a paid add-on.

GAP cover for leased vehicles is included in Vollkasko (optional in Teilkasko), plus a free SMS severe-weather warning service.

Coverage limits

Conditional

Own damage from collision / self-caused accidents

Conditional

Damage to the insured vehicle from an accident (a sudden externally-acting mechanical event), regardless of who caused it, is covered only under the Vollkasko (fully comprehensive) variant; Teilkasko does not cover collision/accident damage, braking, operational or pure breakage damage.

Clause Art. 4.3.1Page Seite 2 von 7

Section: Artikel 4 - Umfang der Vollkaskoversicherung

3.1 Schäden durch Unfall, das ist ein unmittelbar von außen plötzlich mit mechanischer Gewalt einwirkendes Ereignis: Brems-, Betriebs- und reine Bruchschäden sind daher nicht versichert.

Covered

Total loss / theft not recovered

Covered

If the vehicle is destroyed, or stolen/robbed and not recovered within one month, or if repair costs plus residual value exceed the replacement value, the insurer pays the replacement value (what an equivalent vehicle of the same type and condition would cost) less the residual value. For Vollkasko, a new-value benefit applies: 100% of the purchase price for months 1-24 after first registration, 70% for months 25-36 and 60% for months 37-48; this can be extended (Vollkasko only, for a surcharge) to pay 100% for the full 48 months. For Teilkasko, new-value cover can be added as an option.

Clause Footnotes 2 and 3 (Neuwertentschädigung)Page 4

Section: DIE MOBILITÄTS-KASKO > DIE LEISTUNGEN IM ÜBERBLICK

100 % Entschädigung des Kaufpreises, wenn sich der Schaden 1 bis 24 Monate ab Neukauf ereignet; 70 % des Kaufpreises nach 25 bis 36 Monate ab Neukauf; 60 % des Kaufpreises nach 37 bis 48 Monate ab Neukauf. 100 % Entschädigung des Kaufpreises, wenn sich der Schaden 1 bis 48 Monate ab Neukauf ereignet.

Covered

Partial damage / repair costs

Covered

Where no total loss occurs, the insurer pays the cost of restoration and necessary freight/transport of spare parts plus recovery and towing to the nearest suitable workshop, for whichever perils are covered under the chosen variant (Vollkasko: all named perils plus accident/vandalism/parking damage/glass; Teilkasko: named perils only, e.g. fire, theft, natural hazards, animal collision).

Clause Art. 10.2Page seite 4 von 7

Section: Artikel 10 - Versicherungsleistung

Liegt kein Totalschaden gemäß Punkt 1.1 vor, leistet der Versicherer die Kosten der Wiederherstellung und die notwendigen einfachen Fracht- und sonstigen Transportkosten der Ersatzteile

Covered

Theft, embezzlement, robbery, unauthorised use

Covered

Covers destruction, damage or loss of the vehicle through theft, embezzlement, robbery or unauthorised use by persons outside the household/business, without deductible, in both Vollkasko and Teilkasko; theft must be reported to the nearest police station without delay.

Clause Art. 4.1.2Page seite 1 von 7

Section: Artikel 4 - Umfang der Vollkaskoversicherung

durch Diebstahl, Unterschlagung, Raub oder unbefugten Gebrauch durch betriebsfremde Personen:

Conditional

Glass breakage

Conditional

Breakage of windscreen, side and rear windows and other glazing (plus headlights, indicators, tail-lights under the 2015 conditions) is covered for registered vehicles under both Vollkasko and Teilkasko, with a deductible of €350 per claim; the deductible is waived for a windscreen repair (instead of replacement) costing up to €400, or when the breakage is caused by an otherwise deductible-free insured peril. Glass breakage is not covered for non-registrable vehicles (e-bikes, scooters, etc.).

Section: Kfz-Kaskoversicherung > Vergleichstabelle > Glasbruch

Selbstbehalt: 350 €

Covered

Natural hazards

Covered

Covers, without deductible, damage from lightning, rockfall, falling stones, landslide, mudslide, avalanche, snow pressure, hail, high water, flooding and storm (wind of more than 60 km/h), as well as roof avalanches and falling icicles, and collision with game or domestic animals; included in both Vollkasko and Teilkasko and for both registered and non-registrable vehicles.

Clause Art. 4.1.3Page seite 1 von 7

Section: Artikel 4 - Umfang der Vollkaskoversicherung

durch folgende Naturgefahren: unmittelbare Einwirkung von Blitzschlag, Felssturz, Steinschlag, Erdrutsch, Muren, Lawinen, Schneedruck, Hagel, Hochwasser, Überschwemmungen und Sturm (wetterbedingte Luftbewegung von mehr als 60 km/h).

Conditional

Vandalism and parking damage

Conditional

Malicious damage by third parties (vandalism) and collision with an unidentified vehicle while parked/stationary (parking damage) are included as standard in Vollkasko (subject to the agreed deductible). Under Teilkasko for registered vehicles these perils are not included by default and must be purchased as a separately priced add-on (e.g. at deductible levels of €350 or €550 in the 2023 tariff); for non-registrable vehicles under Teilkasko, vandalism/parking damage is not available at all.

Page 4

Section: DIE MOBILITÄTS-KASKO > DIE LEISTUNGEN IM ÜBERBLICK

Vandalisumus und Parkschäden sind bei zulassungspflichtigen Kfz bei Teilkasko ohne Selbstbehalt nicht versichert.

Covered

24/7 roadside assistance

Covered

The Mobilitäts-Assistance Premium package is included as standard in the Mobilitäts-Kasko (both Vollkasko and Teilkasko, for registered and non-registrable vehicles): 24/7 telephone helpline, on-site repair, towing to the nearest workshop, taxi up to €70, plus (Premium) a rental car/substitute means of transport for up to 5 days, hotel costs up to 5 nights, and organisation of the return/onward journey; vehicle-specific extras include collection/return of the repaired vehicle and repatriation from abroad; PKW customers additionally get SmartRepair cost cover up to €200 for breakdown repairs (e.g. ignition coil, knock sensor, tyre replacement).

Page 3

Section: MIT RUND-UM-DIE-UHR-SCHUTZ

Mietwagen oder Ersatz-Fortbewegungsmittel bis 5 Tage; Übernahme der Übernachtungskosten im Hotel (bis zu 5 Nächte); Organisation der Heim- oder Weiterreise

Covered

Replacement vehicle

Covered

As part of the standard assistance benefit, a rental car or substitute means of transport is provided for up to 5 days without deductible. In addition, MO'Drive casco customers with an accepted claim who use the MO'Drive repair-partner network receive a free replacement vehicle for the entire duration of the repair. Under the legacy 2015 conditions, costs of a comparable rental vehicle are alternatively reimbursed up to €40/day, capped at €240 per insurance year, without deductible.

Clause Art. 4.5.1Page Seite 2 von 7

Section: Artikel 4 - Umfang der Vollkaskoversicherung

auf die Kosten eines gleichartigen Ersatzfahrzeuges bei einem konzessionierten Leihwagenunternehmen bzw. bei der mit der Reparatur des Fahrzeuges beauftragten Fachwerkstätte bis zu einem Tagesmaximum von EUR 40,00, insgesamt bis zu EUR 240,00 pro Versicherungsjahr

Excluded

Driver/passenger personal accident cover

Excluded

Personal accident cover for the driver and passengers is not part of the Kasko (own-damage) product; Wüstenrot offers it as a separate, optionally purchasable product, the Mobilitäts-Unfallvorsorge, which protects against the financial consequences of an accident for the driver and passengers.

Page 5

Section: RUNDUM ABGESICHERT?

MOBILITÄTS-UNFALLVORSORGE Wer vorsorgt, hat später nicht das Nachsehen – erst recht bei einem Unfall. Mit der Mobilitäts-Unfallvorsorge schützen Sie sich und die Mitfahrenden vor nicht absehbaren finanziellen Folgen.

Key conditions

Driver age and experience limit

No minimum driver age or experience threshold is stated for the casco product; Wüstenrot explicitly markets that all bonus/malus advantages also apply to young and newly licensed drivers, with premium instead reflecting the individual bonus-malus stage.

Repair network requirements

There is no obligation to use a particular repair shop, but before any repair work begins the policyholder must obtain the insurer's consent; using the MO'Drive partner-workshop network (for two-axle vehicles under 7.5 tonnes) unlocks a cashless, fully organised repair with pick-up/drop-off, original parts and a €100 deductible reduction on net repair costs over €600.

Anti-theft requirements

No specific anti-theft device (alarm, immobiliser, tracker) is mandated in the available conditions or IPIDs; however, in the event of theft, embezzlement, robbery or unauthorised use, the incident must be reported to the nearest police station without delay, and theft of parts of a non-registrable vehicle is excluded (except saddle, child seat and battery).

Claim notification deadline

The insured event, and any related administrative or court proceedings, must be reported to the insurer in writing within one week with as precise a description of the facts as possible; policyholders must also cooperate in establishing the facts of the case.

Deductible rules

The policyholder chooses a deductible per claim of €350, €550 or €1,100 for registered motor vehicles, or €150 for non-registrable vehicles; a higher deductible lowers the premium. A €350 glass-breakage deductible applies (waived for windscreen repair up to €400 or when caused by a deductible-free peril), a fixed €150 deductible applies to bodywork repairs using alternative repair methods, and MO'Drive repairs reduce the applicable deductible by €100 once net repair cost exceeds €600. If a used vehicle's pre-existing-damage report is not submitted within 10 days of policy start, a €1,000 deductible per claim is set automatically until the report is filed.

Source

Section: Kfz-Kaskoversicherung > Vergleichstabelle > Glasbruch

Selbstbehalt: 350 €

Direct payment

Wüstenrot's MO'Drive repair-partner network handles approved casco claims cashlessly end to end (pick-up/drop-off, repair with original parts, cleaning and a free replacement vehicle for the repair duration), and a €100 deductible reduction applies automatically once net repair costs exceed €600; for claims outside this network, prior approval from the insurer is required before repairs begin and reimbursement follows submission of the repair invoice.

Territorial scope

Covers insured events occurring in Europe in the geographical sense (at least the countries covered by the Green Card multilateral agreement of 30 May 2002); Iceland, Greenland, Svalbard, the Canary Islands, Madeira, Cyprus, the Azores and the Asian part of Turkey are excluded unless otherwise agreed.

Documents

Policy specifics

New value compensation for full casco

In the first two years after initial registration, 100% of the purchase price is compensated under certain conditions for full casco coverage

Source

Section: Neuwert-Entschädigung

Für die Vollkasko gilt: 100 % Erstattung des Kaufpreises in den ersten zwei Jahren nach Erstzulassung; Verlängerung auf 4 Jahre möglich.

Complimentary special equipment coverage

Special equipment/accessories up to €3,000 is included in the insurance premium without additional cost

Source

Beitragsfreie Sonderausstattung bis 3.000 €

MO'Drive care-free repair service

In case of damage, policyholders receive a rental car and nationwide repair service with reduced or waived deductible under certain conditions

SourcePage 4

Section: Sorgenfrei im Schadenfall: Mit dem Reparatur-Service von MO'Drive

kostenloses Ersatzfahrzeug für die Dauer der Reparatur

Free SMS weather warning

Free SMS warning service for weather hazards in policyholder's region

Source

GAP coverage for leasing vehicles

GAP (Guaranteed Asset Protection) coverage for leased vehicles, covering the difference between residual value and outstanding lease obligation in case of total loss, is included as standard in Vollkasko and can be added as an option in Teilkasko.

Source

Section: Kfz-Kaskoversicherung > Vollkasko/Teilkasko Vergleich > GAP-Deckung

Vollkasko: GAP-Deckung inklusive; Teilkasko: GAP-Deckung einschließbar

Self-deductible amount options

Policyholders can choose from multiple self-deductible levels: €350, €550, or €1,100 for motor vehicles; €150 for non-registrable vehicles

Source

Section: Häufige Fragen zu Vorsorge und Versichern mit Wüstenrot > Wie hoch ist der Selbstbehalt in der Kfz-Kaskoversicherung?

Der Selbstbehalt in der Wüstenrot Kfz-Kaskoversicherung ist wählbar. Sie können je nach gewünschtem Versicherungsschutz zwischen 350 €, 550 € oder 1.100 € Selbstbehalt wählen.

Pre-damage inspection requirement

For used vehicles with initial registration more than 12 months prior, a pre-damage report (Vorschadenbericht) must be submitted within 10 days of policy start to avoid automatic €1,000 deductible

Source

Section: Online-Vorschadenbericht > Vorschadenbericht mit unserem Partner Motionscloud einfach online erstellen

Hinweis: Die Einreichung Ihres Vorschadenberichts innerhalb von 10 Tagen nach Versicherungsbeginn ist wichtig, damit der Selbstbehalt nicht auf 1.000 € pro Schaden festgesetzt wird.

Mandatory liability insurance requirement

Mobility Comprehensive/Casco Insurance can only be concluded together with an active Wuestenrot Mobility Liability Insurance policy for the same vehicle

Source

Claim assessment and repair approval requirement

Before repair work begins, approval from Wuestenrot must be obtained; the insurer assesses all claims and determines which damages are covered

SourcePage 2

Section: Welche Verpflichtungen habe ich?

Vor Beginn der Reparaturarbeiten ist die Zustimmung des Versicherers einzuholen.

Gross negligence and intentional conduct exclusion

Insurance benefits may be excluded in whole or in part for damage caused through gross negligence, intentional conduct, or when driver is in an impaired state (e.g., strongly intoxicated)

Source

Section: Sicherheit fürs Auto – wie viel Kasko brauchst du? > Kasko: die Versicherung nur für dein Fahrzeug

Bei Schäden, die ein Fahrer grob fahrlässig, vorsätzlich oder in einem fahruntüchtigen Zustand beispielsweise stark alkoholisiert verursacht, können die Leistungen der Versicherung ganz oder teilweise ausgeschlossen werden.

Sources

Wüstenrot Casco (own-damage car insurance)