
Wüstenrot Casco (own-damage car insurance) (Mobilitaets Kasko)
Underwritten by Wüstenrot Versicherungs-AG · Austria
casco (own-damage car insurance) from Wüstenrot for the Austria market, with online purchase and 24/7 assistance.
Verified Aug 26, 2026 · Terms dated 2015-03-01Sources
Unique selling points
New-value compensation in Vollkasko: 100% of the purchase price is paid on total loss in the first two years after first registration, optionally extendable to four years (Vollkasko only).
Exclusive MO'Drive care-free repair service: free pick-up/drop-off, a free replacement vehicle for the whole repair duration, and a €100 deductible reduction, marketed as unique in the Austrian market.
Special equipment is co-insured premium-free up to €3,000, higher than the €2,500 level of the previous tariff generation.
One contract can cover up to 3 registered vehicles plus 10 non-registrable vehicles (e-bikes, scooters, bicycles, wheelchairs), with 24/7 Mobilitäts-Assistance Premium included as standard rather than as a paid add-on.
GAP cover for leased vehicles is included in Vollkasko (optional in Teilkasko), plus a free SMS severe-weather warning service.
Coverage limits
Own damage from collision / self-caused accidents
Conditional
Damage to the insured vehicle from an accident (a sudden externally-acting mechanical event), regardless of who caused it, is covered only under the Vollkasko (fully comprehensive) variant; Teilkasko does not cover collision/accident damage, braking, operational or pure breakage damage.
Section: Artikel 4 - Umfang der Vollkaskoversicherung
3.1 Schäden durch Unfall, das ist ein unmittelbar von außen plötzlich mit mechanischer Gewalt einwirkendes Ereignis: Brems-, Betriebs- und reine Bruchschäden sind daher nicht versichert.
Total loss / theft not recovered
Covered
If the vehicle is destroyed, or stolen/robbed and not recovered within one month, or if repair costs plus residual value exceed the replacement value, the insurer pays the replacement value (what an equivalent vehicle of the same type and condition would cost) less the residual value. For Vollkasko, a new-value benefit applies: 100% of the purchase price for months 1-24 after first registration, 70% for months 25-36 and 60% for months 37-48; this can be extended (Vollkasko only, for a surcharge) to pay 100% for the full 48 months. For Teilkasko, new-value cover can be added as an option.
Section: DIE MOBILITÄTS-KASKO > DIE LEISTUNGEN IM ÜBERBLICK
100 % Entschädigung des Kaufpreises, wenn sich der Schaden 1 bis 24 Monate ab Neukauf ereignet; 70 % des Kaufpreises nach 25 bis 36 Monate ab Neukauf; 60 % des Kaufpreises nach 37 bis 48 Monate ab Neukauf. 100 % Entschädigung des Kaufpreises, wenn sich der Schaden 1 bis 48 Monate ab Neukauf ereignet.
Partial damage / repair costs
Covered
Where no total loss occurs, the insurer pays the cost of restoration and necessary freight/transport of spare parts plus recovery and towing to the nearest suitable workshop, for whichever perils are covered under the chosen variant (Vollkasko: all named perils plus accident/vandalism/parking damage/glass; Teilkasko: named perils only, e.g. fire, theft, natural hazards, animal collision).
Section: Artikel 10 - Versicherungsleistung
Liegt kein Totalschaden gemäß Punkt 1.1 vor, leistet der Versicherer die Kosten der Wiederherstellung und die notwendigen einfachen Fracht- und sonstigen Transportkosten der Ersatzteile
Theft, embezzlement, robbery, unauthorised use
Covered
Covers destruction, damage or loss of the vehicle through theft, embezzlement, robbery or unauthorised use by persons outside the household/business, without deductible, in both Vollkasko and Teilkasko; theft must be reported to the nearest police station without delay.
Section: Artikel 4 - Umfang der Vollkaskoversicherung
durch Diebstahl, Unterschlagung, Raub oder unbefugten Gebrauch durch betriebsfremde Personen:
Glass breakage
Conditional
Breakage of windscreen, side and rear windows and other glazing (plus headlights, indicators, tail-lights under the 2015 conditions) is covered for registered vehicles under both Vollkasko and Teilkasko, with a deductible of €350 per claim; the deductible is waived for a windscreen repair (instead of replacement) costing up to €400, or when the breakage is caused by an otherwise deductible-free insured peril. Glass breakage is not covered for non-registrable vehicles (e-bikes, scooters, etc.).
Section: Kfz-Kaskoversicherung > Vergleichstabelle > Glasbruch
Selbstbehalt: 350 €
Natural hazards
Covered
Covers, without deductible, damage from lightning, rockfall, falling stones, landslide, mudslide, avalanche, snow pressure, hail, high water, flooding and storm (wind of more than 60 km/h), as well as roof avalanches and falling icicles, and collision with game or domestic animals; included in both Vollkasko and Teilkasko and for both registered and non-registrable vehicles.
Section: Artikel 4 - Umfang der Vollkaskoversicherung
durch folgende Naturgefahren: unmittelbare Einwirkung von Blitzschlag, Felssturz, Steinschlag, Erdrutsch, Muren, Lawinen, Schneedruck, Hagel, Hochwasser, Überschwemmungen und Sturm (wetterbedingte Luftbewegung von mehr als 60 km/h).
Vandalism and parking damage
Conditional
Malicious damage by third parties (vandalism) and collision with an unidentified vehicle while parked/stationary (parking damage) are included as standard in Vollkasko (subject to the agreed deductible). Under Teilkasko for registered vehicles these perils are not included by default and must be purchased as a separately priced add-on (e.g. at deductible levels of €350 or €550 in the 2023 tariff); for non-registrable vehicles under Teilkasko, vandalism/parking damage is not available at all.
Section: DIE MOBILITÄTS-KASKO > DIE LEISTUNGEN IM ÜBERBLICK
Vandalisumus und Parkschäden sind bei zulassungspflichtigen Kfz bei Teilkasko ohne Selbstbehalt nicht versichert.
24/7 roadside assistance
Covered
The Mobilitäts-Assistance Premium package is included as standard in the Mobilitäts-Kasko (both Vollkasko and Teilkasko, for registered and non-registrable vehicles): 24/7 telephone helpline, on-site repair, towing to the nearest workshop, taxi up to €70, plus (Premium) a rental car/substitute means of transport for up to 5 days, hotel costs up to 5 nights, and organisation of the return/onward journey; vehicle-specific extras include collection/return of the repaired vehicle and repatriation from abroad; PKW customers additionally get SmartRepair cost cover up to €200 for breakdown repairs (e.g. ignition coil, knock sensor, tyre replacement).
Section: MIT RUND-UM-DIE-UHR-SCHUTZ
Mietwagen oder Ersatz-Fortbewegungsmittel bis 5 Tage; Übernahme der Übernachtungskosten im Hotel (bis zu 5 Nächte); Organisation der Heim- oder Weiterreise
Replacement vehicle
Covered
As part of the standard assistance benefit, a rental car or substitute means of transport is provided for up to 5 days without deductible. In addition, MO'Drive casco customers with an accepted claim who use the MO'Drive repair-partner network receive a free replacement vehicle for the entire duration of the repair. Under the legacy 2015 conditions, costs of a comparable rental vehicle are alternatively reimbursed up to €40/day, capped at €240 per insurance year, without deductible.
Section: Artikel 4 - Umfang der Vollkaskoversicherung
auf die Kosten eines gleichartigen Ersatzfahrzeuges bei einem konzessionierten Leihwagenunternehmen bzw. bei der mit der Reparatur des Fahrzeuges beauftragten Fachwerkstätte bis zu einem Tagesmaximum von EUR 40,00, insgesamt bis zu EUR 240,00 pro Versicherungsjahr
Driver/passenger personal accident cover
Excluded
Personal accident cover for the driver and passengers is not part of the Kasko (own-damage) product; Wüstenrot offers it as a separate, optionally purchasable product, the Mobilitäts-Unfallvorsorge, which protects against the financial consequences of an accident for the driver and passengers.
Section: RUNDUM ABGESICHERT?
MOBILITÄTS-UNFALLVORSORGE Wer vorsorgt, hat später nicht das Nachsehen – erst recht bei einem Unfall. Mit der Mobilitäts-Unfallvorsorge schützen Sie sich und die Mitfahrenden vor nicht absehbaren finanziellen Folgen.
Key conditions
Driver age and experience limit
No minimum driver age or experience threshold is stated for the casco product; Wüstenrot explicitly markets that all bonus/malus advantages also apply to young and newly licensed drivers, with premium instead reflecting the individual bonus-malus stage.
Repair network requirements
There is no obligation to use a particular repair shop, but before any repair work begins the policyholder must obtain the insurer's consent; using the MO'Drive partner-workshop network (for two-axle vehicles under 7.5 tonnes) unlocks a cashless, fully organised repair with pick-up/drop-off, original parts and a €100 deductible reduction on net repair costs over €600.
Anti-theft requirements
No specific anti-theft device (alarm, immobiliser, tracker) is mandated in the available conditions or IPIDs; however, in the event of theft, embezzlement, robbery or unauthorised use, the incident must be reported to the nearest police station without delay, and theft of parts of a non-registrable vehicle is excluded (except saddle, child seat and battery).
Claim notification deadline
The insured event, and any related administrative or court proceedings, must be reported to the insurer in writing within one week with as precise a description of the facts as possible; policyholders must also cooperate in establishing the facts of the case.
Deductible rules
The policyholder chooses a deductible per claim of €350, €550 or €1,100 for registered motor vehicles, or €150 for non-registrable vehicles; a higher deductible lowers the premium. A €350 glass-breakage deductible applies (waived for windscreen repair up to €400 or when caused by a deductible-free peril), a fixed €150 deductible applies to bodywork repairs using alternative repair methods, and MO'Drive repairs reduce the applicable deductible by €100 once net repair cost exceeds €600. If a used vehicle's pre-existing-damage report is not submitted within 10 days of policy start, a €1,000 deductible per claim is set automatically until the report is filed.
SourceSection: Kfz-Kaskoversicherung > Vergleichstabelle > Glasbruch
Selbstbehalt: 350 €
Direct payment
Wüstenrot's MO'Drive repair-partner network handles approved casco claims cashlessly end to end (pick-up/drop-off, repair with original parts, cleaning and a free replacement vehicle for the repair duration), and a €100 deductible reduction applies automatically once net repair costs exceed €600; for claims outside this network, prior approval from the insurer is required before repairs begin and reimbursement follows submission of the repair invoice.
Territorial scope
Covers insured events occurring in Europe in the geographical sense (at least the countries covered by the Green Card multilateral agreement of 30 May 2002); Iceland, Greenland, Svalbard, the Canary Islands, Madeira, Cyprus, the Azores and the Asian part of Turkey are excluded unless otherwise agreed.
Documents
Terms and conditions for motor comprehensive (Vollkasko) insurance (KKV 2015) (opens in a new tab)
Terms & conditions · PDF
Terms and conditions for motor partial comprehensive (Teilkasko) insurance (KKT 2015) (opens in a new tab)
Terms & conditions · PDF
IPID: Mobility comprehensive insurance for non-registrable vehicles (03/2024) (opens in a new tab)
Product information sheet · PDF
IPID: Motor comprehensive insurance (Vollkasko) 03/2015 (opens in a new tab)
Product information sheet · PDF
IPID: Motor partial comprehensive insurance (Teilkasko) 03/2015 (opens in a new tab)
Product information sheet · PDF
Mobilitätsversicherung brochure with Kasko benefits comparison matrix (07/2025) (opens in a new tab)
Table of benefits · PDF
Kfz insurance / family bonus brochure with Voll-/Teilkasko tariff and feature tables (09/2023) (opens in a new tab)
Table of benefits · PDF
Service description: motor casco insurance (opens in a new tab)
Other document · PDF
Policy specifics
New value compensation for full casco
In the first two years after initial registration, 100% of the purchase price is compensated under certain conditions for full casco coverage
SourceSection: Neuwert-Entschädigung
Für die Vollkasko gilt: 100 % Erstattung des Kaufpreises in den ersten zwei Jahren nach Erstzulassung; Verlängerung auf 4 Jahre möglich.
Complimentary special equipment coverage
Special equipment/accessories up to €3,000 is included in the insurance premium without additional cost
SourceBeitragsfreie Sonderausstattung bis 3.000 €
MO'Drive care-free repair service
In case of damage, policyholders receive a rental car and nationwide repair service with reduced or waived deductible under certain conditions
SourcePage 4Section: Sorgenfrei im Schadenfall: Mit dem Reparatur-Service von MO'Drive
kostenloses Ersatzfahrzeug für die Dauer der Reparatur
GAP coverage for leasing vehicles
GAP (Guaranteed Asset Protection) coverage for leased vehicles, covering the difference between residual value and outstanding lease obligation in case of total loss, is included as standard in Vollkasko and can be added as an option in Teilkasko.
SourceSection: Kfz-Kaskoversicherung > Vollkasko/Teilkasko Vergleich > GAP-Deckung
Vollkasko: GAP-Deckung inklusive; Teilkasko: GAP-Deckung einschließbar
Self-deductible amount options
Policyholders can choose from multiple self-deductible levels: €350, €550, or €1,100 for motor vehicles; €150 for non-registrable vehicles
SourceSection: Häufige Fragen zu Vorsorge und Versichern mit Wüstenrot > Wie hoch ist der Selbstbehalt in der Kfz-Kaskoversicherung?
Der Selbstbehalt in der Wüstenrot Kfz-Kaskoversicherung ist wählbar. Sie können je nach gewünschtem Versicherungsschutz zwischen 350 €, 550 € oder 1.100 € Selbstbehalt wählen.
Pre-damage inspection requirement
For used vehicles with initial registration more than 12 months prior, a pre-damage report (Vorschadenbericht) must be submitted within 10 days of policy start to avoid automatic €1,000 deductible
SourceSection: Online-Vorschadenbericht > Vorschadenbericht mit unserem Partner Motionscloud einfach online erstellen
Hinweis: Die Einreichung Ihres Vorschadenberichts innerhalb von 10 Tagen nach Versicherungsbeginn ist wichtig, damit der Selbstbehalt nicht auf 1.000 € pro Schaden festgesetzt wird.
Mandatory liability insurance requirement
Mobility Comprehensive/Casco Insurance can only be concluded together with an active Wuestenrot Mobility Liability Insurance policy for the same vehicle
SourceClaim assessment and repair approval requirement
Before repair work begins, approval from Wuestenrot must be obtained; the insurer assesses all claims and determines which damages are covered
SourcePage 2Section: Welche Verpflichtungen habe ich?
Vor Beginn der Reparaturarbeiten ist die Zustimmung des Versicherers einzuholen.
Gross negligence and intentional conduct exclusion
Insurance benefits may be excluded in whole or in part for damage caused through gross negligence, intentional conduct, or when driver is in an impaired state (e.g., strongly intoxicated)
SourceSection: Sicherheit fürs Auto – wie viel Kasko brauchst du? > Kasko: die Versicherung nur für dein Fahrzeug
Bei Schäden, die ein Fahrer grob fahrlässig, vorsätzlich oder in einem fahruntüchtigen Zustand beispielsweise stark alkoholisiert verursacht, können die Leistungen der Versicherung ganz oder teilweise ausgeschlossen werden.
Sources
- wuestenrot.athttps://www.wuestenrot.at/content/dam/wuestenrot-aem/rechtliche-hinweise/nicht-lebensversicherung/mobilitaetsversicherung/Produktinformationsblatt_Mobilit%C3%A4ts-Vollkasko_NZF.pdf.coredownload.pdf#page=2(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/content/dam/wuestenrot-aem/sachversicherung/kaskoversicherung/dokumente/WP3209_FO_KFZ_Familienbonus_FMVOE_Siegel_090823_sc.pdf.coredownload.inline.pdf#page=4(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/content/dam/wuestenrot-aem/vermittlerservice/asscompact/2025/WP3209_FO_Mobilitaaet_170625_sc.pdf.coredownload.inline.pdf#page=3(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/content/dam/wuestenrot-aem/vermittlerservice/asscompact/2025/WP3209_FO_Mobilitaaet_170625_sc.pdf.coredownload.inline.pdf#page=4(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/content/dam/wuestenrot-aem/vermittlerservice/asscompact/2025/WP3209_FO_Mobilitaaet_170625_sc.pdf.coredownload.inline.pdf#page=5(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/content/dam/wuestenrot-at/dokumente/versicherungsbedingungen/KKJ.pdf.coredownload.inline.pdf#page=1(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/content/dam/wuestenrot-at/dokumente/versicherungsbedingungen/KKJ.pdf.coredownload.inline.pdf#page=2(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/content/dam/wuestenrot-at/dokumente/versicherungsbedingungen/KKJ.pdf.coredownload.inline.pdf#page=4(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/content/dam/wuestenrot-at/dokumente/versicherungsbedingungen/KKJ.pdf.coredownload.inline.pdf#page=6(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/de/faqs/faqs-vorsorgen-und-versichern.html(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/de/mein-leben/meine-mobilitaet/sicherheit-fuers-auto-wie-viel-kasko-brauchst-du.html(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/de/versicherungen/kfz-versicherung/kasko.html(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/de/versicherungen/kfz-versicherung/kasko/vorschadenbericht.html(opens in a new tab)
- wuestenrot.athttps://www.wuestenrot.at/de/vorsorgen-und-versichern/sachversicherungen/kaskoversicherung.html(opens in a new tab)
Wüstenrot Casco (own-damage car insurance)