Reviewed from source documents

Belfius Insurance SA/NV

Belfius

Belfius is a motor third-party liability insurance for the Belgium market with no online purchase and 24/7 assistance.

Last verified Aug 26, 2026Reviewed by: Boleron EUTerms & conditions: 2024-09Underwritten by: Belfius Insurance SA
24/7 helpline

Direct payment

For legal protection claims, Belfius Insurance pays lawyer, expert and bailiff fees directly without the insured having to advance the amount. For windscreen repairs carried out by Autoglass Clinic or Carglass, a 'third-party payer' system applies so the insured does not pay upfront.

Geographic scope

Belgium

Liability, legal defence and driver cover apply in all countries named on the international motor insurance certificate (green card) that are not expressly crossed out; the Omnium guarantee applies worldwide.

Unique selling points

  • Includes a 'BOB' guarantee as standard, covering vehicle damage and bodily injury of a designated sober driver who is at fault after an owner was unfit to drive due to alcohol or similar intoxication.
  • Offers a '58+ Assuré à vie' guarantee: policyholders aged 58+ with at least 5 years of claims-free history are guaranteed the insurer will never cancel their liability cover (barring fraud, hit-and-run or loss of fitness to drive).
  • The bonus-malus scale extends beyond the usual Bonus 10 down to Super-bonus 5, rewarding long-term claims-free drivers with a premium as low as 50% of the base rate.
  • Windscreen repairs via the approved Autoglass Clinic / Carglass network are settled directly with the repairer under a third-party-payer system, with no upfront payment or prior formalities required from the insured.
  • Claims can be reported online in real time via the Belfius Mobile app or Belfius Direct Net, with pre-filled personal data, direct garage selection and step-by-step status tracking, alongside a 24/7 telephone assistance centre.

Coverage limits

Bodily injury liability

unlimited

There is no limit of indemnification for damages resulting from bodily injury caused to third parties by the insured vehicle.

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Property damage liability

€100,000,000

Material damage caused to third parties is capped at 100,000,000 EUR per claim; this amount is indexed in accordance with Article 3 of the Law of 21 November 1989 on compulsory motor liability insurance.

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Legal defence (Protection Juridique)

€30,000 – €75,000

Only in Comfort, Prestige

Optional add-on available in two formulas: Comfort covers legal/expert/bailiff fees up to 30,000 EUR per claim (with third-party insolvency cover up to 6,250 EUR and contractual disputes up to 7,500 EUR); Prestige raises the main limit to 75,000 EUR (insolvency up to 15,000 EUR, contractual disputes up to 15,000 EUR) and adds civil defence, extended contractual disputes, administrative assistance and criminal bail.

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Green card / international insurance certificate

Covered

The insurer issues an insurance certificate (green card) as proof of cover as soon as liability cover is granted; it is valid in every country named on the certificate and not expressly crossed out, and ceases to be valid upon cancellation, suspension or end of the contract.

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Roadside assistance

Covered

Only in Mobilité Start, Mobilité Go, Mobilité Go+

Base cover (included) provides towing of the immobilised vehicle to a garage and transport of passengers home following a road accident in Belgium or up to 30 km beyond the Belgian border, regardless of fault. Optional Mobilité Start/Go/Go+ formulas add a replacement vehicle or mobility budget (7 days category B under Go, 15 days category D under Go+) and broader assistance abroad, chauffeur replacement and spare-part shipping.

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Driver accident cover (Assurance Conducteur)

€500,000

Optional guarantee compensating the driver of the insured vehicle for bodily injury or death resulting from a road accident, regardless of fault, under ordinary law rules, up to 500,000 EUR per claim, including up to 500 EUR for clothing damage.

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Passenger cover

Covered

Passengers of the insured vehicle are covered as third parties under the mandatory liability guarantee: bodily injury and clothing damage suffered by weak road users and passengers are indemnified with no cap on bodily injury; there is no separate passenger-accident capital sum.

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Key conditions

Territorial scope

Liability, legal defence, Omnium and driver cover apply in every country named on the insurance certificate (green card) and not expressly crossed out; the Omnium guarantee is valid worldwide.

Green card rules

The insurer delivers a certificate of insurance as proof of cover once liability cover is granted; this certificate becomes invalid upon cancellation of the contract and ceases to be valid from the effective date of termination or suspension.

Driver restrictions

Cover applies to any authorised driver of the designated vehicle; the insurer may recover indemnities paid to victims if, at the time of the claim, the vehicle was driven by a person who did not meet the legal requirements to drive it (under-age, no valid licence, disqualification or restriction of the right to drive) or by a thief or receiver of the stolen vehicle.

Claim notification deadline

Any claim must be declared in writing immediately and at the latest within 8 days of its occurrence (or of becoming aware of it), to the insurer or to any other person designated for that purpose in the contract.

Bonus-malus rules

A no-claims/claims scale runs from Malus 10 (250% of the base premium) down to Super-bonus 5 (50%), with entry at degree 'Starter' (100%) adjusted for the driver's licence seniority. Each claims-free observed period moves the policyholder down one degree; each claim with liability moves them up five degrees. If no claim is declared for 4 consecutive years while still in a malus degree, the policyholder is automatically reset to 'Starter'.

Documents

Belfius Car - Insurance Product Information Document (4-wheel vehicle)

IPID

Open

Belfius Car - General Terms and Conditions (French)

Terms & conditions

Open

Belfius Car - General Terms and Conditions (Dutch)

Terms & conditions

Open

Policy specifics

Third-party material damage limit

Material damage to third parties is limited to a maximum of €100,000,000 per claim

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Assistance geographic scope

Breakdown and towing assistance in Belgium, Luxembourg, and up to 30 km beyond borders

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Replacement vehicle (optional)

Optional coverage providing replacement vehicle for 10-30 days after accident, fire, theft attempt or vandalism

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Driver injury exclusion if at fault

Third-party liability does not cover driver's bodily injuries when driver is at fault for the accident

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Own vehicle damage not covered

Third-party liability does not cover damage to the insured vehicle itself

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Stolen vehicle usage exclusion

Third-party liability does not apply if a thief or handler of stolen goods causes an accident with the insured vehicle

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Territorial coverage (Green Card)

Coverage applies in all countries listed on the international motor vehicle insurance certificate (Green Card), except those expressly crossed out

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Contract duration and renewal

Insurance contract is concluded for a duration of one year and is tacitly renewed for successive one-year periods unless either party terminates it

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Claims notification deadline

Insured must declare the accident and its circumstances, causes, extent of damage, and identity of witnesses and victims within 8 days of occurrence

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Pay-per-km premium model

For pay-per-km variant: Premium is calculated based on actual kilometers driven; refund issued if fewer kilometers driven than estimated; additional charge if more kilometers driven (no surcharge above 25,000 km/year)

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